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Reviews of Romantik Hotel auf der Wartburg 5 stars

Auf der Wartburg, 99817 Eisenach, Germany

#3 of 19 hotels in Eisenach

Guests' Choice

Review score

Based on 313 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.6

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.5

  • Free WiFi

    8

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Showing 1 - 23

  • Reviewed: 26 May 2018

    • Couple
    • Standard Double Room
    • Stayed 1 night

    Bed, sheets and pillows not very comfortable. Window needs a screen or the room needs air conditioning.

    Historic hotel and most beautiful location only 15 minutes from the highway. Wonderful staff, genuine and super helpful, but not obsequious. Sleep overlooking the treetops of the forest all around. Wake up with the birds. Top rate breakfast with gorgeous view.

    Stayed in May 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Room, 301, very very small. No elevators in hotel. Lots of stairs. Car parking down the road quite far away. No service, even after a call, to bring you back to the hotel.

    The view.

    Stayed in December 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking should be better explained for guests driving to the property. The gate should be better marked and an explanation provided - with the reservation - and at the gate - 1) that it is the gate to the parking lot for the hotel - and 2) how to call to get the gate open - where to park - and that a van will bring you the rest of the way. The requirement for buffet breakfast - with no option for just coffee or a la carte - should be changed. Allow people to choose a less expensive breakfast. Your employees should be instructed to greet guests when they arrive at the restaurant. We stood there for some time with restaurant employees walking past us, but no one offering to help us or seat us until we asked - and then their response was rather cold and uninviting - both for dinner and breakfast. Finally, I provided your receptionist with an application for Romantik Hotels rewards membership - but she said she could not register me or give me credit for this stay. Other hotel chains offer instant registration and credit. All of the above is offered with the best intentions. You have a wonderful hotel! Thank you for asking for feedback. Ron Iden

    Beautiful hotel. Great view. Deserves a five star rating.

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very small and lacked air- conditioning. We were on the second floor with no lift- we are fit and active- access would be very difficult for anyone with a physical disability. I felt overall experience was disappointing 4 not 5 stars.

    Stunning location beside Schloss Wartburg- wonderful views .

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don't believe there was controllable air conditioning and the rooms are slightly dated which adds character but can be tough when you step on a flooring nail.

    The personal concierge to take you from parking to hotel is a nice treat. Overall, a fabulous hotel.Great views, good restaurant and staying at a castle is wonderful.

    Stayed in June 2017

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were unable to enjoy most of the facilities because there was a wedding party dominating the hotel and we were not able to eat in the hotel

    The view from the restaurant was great.

    Stayed in June 2016

  • Reviewed: 31 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    They had flowers in all(!) windows which gave the place a wonderfull smell of spring! Awesome!

    Stayed in March 2018

  • Reviewed: 21 November 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    A beautiful place in a very picturesque location

    Stayed in October 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Magnificent view from hotel. Luxurious meals, rooms, everything and a nice staff.

    Stayed in September 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Small room, average bathroom facility.

    Excellent location. Can go to Wartburg castle by walk. Good forest view from window.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nicest location ever

    Stayed in July 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited food options

    Close to castle

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    Would be better to put all together in night price : Parking, breakfast then it is not a bad surprise

    Good staff

    Stayed in April 2017

  • Reviewed: 27 July 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    location and view

    Stayed in July 2016

  • Reviewed: 22 June 2016

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No spa, nor pool

    Location, restaurant

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 May 2016

    • Leisure trip
    • Couple

    Bedroom next to room used for wedding reception. Took a while to get to sleep. Why do I have to pay to park? Great restaurant but our meals were overcooked on one night - replaced with a new (perfect) meal on request, so all ok in the end.

    Magical location, in (well, almost) a magical castle. Good food, great views from restaurant. Very romantic setting.

  • Reviewed: 28 May 2016

    • Leisure trip
    • Couple

    Incredible fairytale location. The real castle is better than anything Disney could dream up. Seeing the opera Tannhaeuser in the actual castle setting of the opera ... unforgettable. A true luxury experience.

  • Reviewed: 9 May 2016

    • Leisure trip
    • Solo traveller

    I got single room with some view of mountains which was very well decorated, but felt a bit over-priced for the size..

    Location! It is literally just outside of the schloss. Restaurant with mountain view offered very nice food at dinner and breakfast buffet + choice of egg and sausages. Staff were friendly to non-german speaking people, too. (maybe not the level of super friendly, but decent)

  • Reviewed: 24 September 2015

    • Leisure trip
    • Couple

    Once you've seen the Wartburg all other Eisenach attractions involve a shuttle bus down to the car-park and a car drive into the town.

    Superb location next to the Wartburg. Very helpful staff especially when we asked for a different room. Great views over tree covered hills.

  • Reviewed: 27 June 2015

    • Leisure trip
    • Couple

    Mold in the shower. No excuse. Bleach would have removed it. Bath towels too small. Might have been 5 star in 1914 when it first opened, but it is a little on the worn side now for a 5 star. 3.5 star maybe. Way overpriced.

    The view.

  • Reviewed: 3 May 2016

    • Leisure trip
    • Family with older children

    There wasn't anything I didn't like about this hotel.

    Food was great. Staff was very friendly and helpful.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Family with young children

    Really good.

  • Reviewed: 4 July 2015

    • Leisure trip
    • Couple

    Brilliant situation with glorious views. Good food

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 23

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