Höhenrainweg 3, 82491 Grainau, Germany
#8 of 15 hotels in Grainau
Guests' ChoiceBased on 81 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
8.9
Value for money
7.6
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 13, 2023
Daphne
GreeceThe bathroom in our room was a bit small
Excellent location + Arthur at the dining room was excellent
Stayed in August 2023
Reviewed: August 4, 2023
Edel
IrelandQuite expensive for any add ons. Still and sparkling water €4 each. There was mirror in bedroom which I found strange as most people like to have a look at who they are before heading out.
The hotel is very pretty. The views are good from the outdoor seated area. The staff were really helpful. They have nice spa, bike hire and plenty other facilities.
Stayed in July 2023
Reviewed: July 21, 2023
Mhl69
GermanyStaff only partially kind.
Amazing view from the balcony. Good breakfast. Close to Grainau citycenter
Stayed in July 2023
Reviewed: July 19, 2023
Anders
DenmarkSmall parking area, but it’s coming for most hotels.
The hotel is located in the most beautiful area, with a clean view too Sugspitze. The staff is very helpful and service minded, and the breakfast buffet is outstanding. I can highly recommend a stay at the hotel.
Stayed in July 2023
Reviewed: June 22, 2023
Janet
United States of AmericaStaff not only checked us in but asked about what we were going to do and offered ti keys for those passes.
Stayed in May 2023
Reviewed: February 23, 2023
Keng
SingaporeThe bed is too hard and not comfortable for the price paid.
Excellent view of Zugspitze, good staff service, especially in the in-house restaurant.
Stayed in February 2023
Reviewed: January 22, 2023
Mcwilliams
United States of Americathe bartenders
location
Stayed in January 2023
Reviewed: December 24, 2022
Monae
ItalyBeautiful location with hiking trails right outside the hotel. The dining experience in the morning and the evening were delicious. Staff was very kind and helpful. Plenty of parking. Easy to walk to town. Bus passes were given by the hotel and was very nice to have.
Stayed in November 2022
Reviewed: August 13, 2022
Cindy
United States of AmericaClean and comfortable. Friendly staff. Bathrooms were updated and nice. We enjoyed using the Sauna and pool after our day. The views stunning and breakfast was very generous.
Stayed in August 2022
Reviewed: July 9, 2022
Satoshi
JapanThe view from the terrace.
Stayed in July 2022
Reviewed: June 5, 2022
Reinhold
GermanyThe stunning view from the balcony and breakfast terrace
Stayed in June 2022
Reviewed: June 3, 2022
Abdulrahman82
Saudi ArabiaThere is no a/c in the room but that wasn't issue as the weather was so good for us
The hotel in a beautiful village, location and view are amazing. Comfortable bed and very quiet room even though our room is direct near the reception, that allow us to have a deep sleep. The staff super friendly and smiling all the time. The breakfast is good and the dining hall is spacious. Ladies in reception were very nice.
Stayed in June 2022
Reviewed: February 26, 2022
Kevin
GermanyNothing
It was wonderful. The staff great, the food excellent but be careful I asked for 1/2 liter of house red wine. It was 40 euros. They made house wine themselves and it’s expensive...
Stayed in January 2022
Reviewed: August 29, 2021
Ian
BelgiumThe staff were very friendly and helpful. The restaurant was superb. Great views of the mountains
Stayed in August 2021
Reviewed: June 21, 2021
Voicu
GermanyNo smoking on the balcony. No umbrella at the table in very sunny mornings. The menu for the dinner very expensive
The room very beautiful, waiter Erkan the best of all, very beautiful wiew from the terrace wenn we were eating our breakfast.
Stayed in June 2021
Reviewed: March 21, 2024
Estrella
United States of AmericaIf you plan to travel without a car the hotel is isolated nothing to do in the area excepting the terrace with a beautiful view of the mountains
The view of the mountain is the only thing made it the difference
Stayed in March 2024
Reviewed: January 7, 2024
Manfred
United States of AmericaVery unfriendly Russian Receptionist. Bar closed just overall not worth the money. It is an unfriendly environment.
Nothing
Stayed in December 2023
Reviewed: December 14, 2023
Manfred
United States of AmericaStaff spoke Russian, unfriendly especially that women at Reception in the afternoon. Bar was closed TV did not work for both days. Horrible Hotel. Shower was just a mess and never seen anything like it. Never a 4 star not even 1 star.
Nothing at all
Stayed in December 2023
Reviewed: December 8, 2023
Rohit
GermanySpa timings were crazy (16 Hrs to 21 hrs) Spa area was under maintenance for 1 day or our 2 night stay. Nobody informed us about that. U can't close the spa on guests in a wellness hotel.
Most staff is friendly.
Stayed in November 2023
Reviewed: October 30, 2023
Pedro
GermanyIf you want to have dinner you have to make a reservation or else they simply don't serve you. You end up trying to find a restaurant nearby. We have a kid and the bed of the kid was placed between a wall and the bed where we can barely place my son inside. As you imagine kids have toys and they crawl some toys down the bed. Under the bad, there was so much dust and much more that I will not place here. The beds were ok I would say average but the SPA/Wellness was inexistent. We Stay for only 2 days and one day the Jacuzzi wasn't working so only the swimming pool but not even the jets from the swimming pool were working. The sauna was left open and the Turkish Sauna was now working. We managed to have dinner the second day and my wife is pregnant we said meet needs to be well cooked as well as no salads everything came mixed this service for the price it was I can only say it's a burglar nothing else. I won't recommend this hotel to anyone with family.
I like the view of the hotel it was gorgeous. The free parking lot was ok. There as a bowl for the dog wish was ok but only one bowl so you needed to choose water or food.
Stayed in October 2023
Reviewed: September 30, 2023
Mozuraitis
GermanyIf you take room with the view to the mountain, it is unbelievably beautiful. Taking breakfast outside even more beautiful.
Stayed in September 2023
Reviewed: September 27, 2023
Michael
United States of AmericaBed was uncomfortable
Stayed in September 2023
Reviewed: September 21, 2023
Heather
United States of AmericaLoved it all!!
Everything! Perfect location with parking on site!! Very close to Zugspitze and you can be the first one there!! Friendly staff who go out of their way to accommodate guests! I’ve never had anybody show me to my room at any resort I’ve been to!
Stayed in September 2023
Reviewed: August 2, 2023
Oren
IsraelOverall, the stay at this hotel was very disappointing. The room was much smaller than what we expected for the price. The furniture were old and the entire feel was gloomy. Bathroom was small as well.
The indoor pool area was very nice, with a nice view t the mountains. Breakfast was good as well.
Stayed in July 2023
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