To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 24 months.
Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before?
We want you to share your story, both the good and the bad. All we ask is that you follow a few simple guidelines.
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay.
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. We'll also provide transparency over the status of submitted content.
Once a review has been submitted, you can modify it by contacting Booking.com customer service.
We will use the same guidelines and standards for all user-generated content as well as the property replies to that content.
We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Booking.com’s role is that of a distributor of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc...).
1 - 3
Reviewed: 8 September 2017
Age group: 65+
“A perfect stay in Hotel Köllners, can be recommended.”
• Leisure trip
• Double Room
• Stayed 3 nights
눉Restaurant closed in the after noons and the whole of monday.
Breakfast was OK, but not the best we have seen in Germany, i.e no eggs?.
Room price in the high end.
눇A very nice small hotel with an excellent evening restaurant. Situated in walking distance from Celle (OK 4-5-6 + km and you have to get back again). Staff and service was excellent and a nice park around the hotel, beds very fine and room very clean.
We had dinner 2 evenings and both were perfect.
WiFi was ok.
Stayed in August 2017
Reviewed: 19 November 2016
“Great family hotel in a quiet location”
• Business trip
• Solo traveller
• Double Room
• Stayed 1 night
눉Kitchen is closed on Mondays. Would be good to have known that before arrival.
눇Great family hotel in a quiet location. Very good restaurant on site. Comfortable room with good shower and fast wi-fi.
Stayed in November 2016
넛 The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.
Reviewed: 13 June 2015
“The serenity, the food, the pleasant and helpful people.”
• Leisure trip
눉def nothing to complain about
눇The serenity, the food, the pleasant and helpful people. This hotel was up there in all aspects.
There are also 2 reviews without text. These impact the overall review score.