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Reviews of Hotel Royal This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Stadtstrasse 4-6, 52156 Monschau, Germany

#7 of 8 B&Bs and Inns in Monschau

Guests' Choice

Review score

Based on 290 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.3

  • Location

    9

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    6.9

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Showing 1 - 45

  • Reviewed: 30 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A bit noisy as our room was facing the street. Lighting is poor in the room but not uncommon in this kind of hotel in Germany.

    Very good location and safe place to park our bicycle. Breakfast was good. Room was a good size and the shower had plenty of hot water

    Stayed in September 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wi- fi was tempremental probably due to the geographical location of the hotel. No staff at night. Was travelling solo so was happy enough with what was provided. Families or couples who expect the best might be disappointed....please remember this is an historical old building so will have difficulties with modern wiring and plumbing

    Situated right in the middle the picturesque village. Friendly staff. Let me park my motorbike in the off street garage. Breakfast was plentiful. Nothing that affected me to complain about at all.

    Stayed in June 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Would have liked better towels and tea and coffee making facilities in the room

    Staff very friendly and helpful motorcycle friendly (they let us use their garage

    Stayed in May 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 6 nights

    No kettle in room, noisy radiator, lift didn't work and we were on third floor, little space for storage of clothes

    Spacious accommodation, reasonably comfortable furniture, compact bathroom, excellent breakfast, helpful staff

    Stayed in May 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    One pillow on bed had no stuffing ,it made a good nights rest difficult. Left a note to change pillow, but no response.

    Great Breakfast, perfect location to explore region during day and dine/relax in the evening.

    Stayed in April 2017

  • Reviewed: 24 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No parking space near the hotel. About 400 meter away there is a public parking at 7 euro cost a day.

    Very nice German style hotel located in the center. Nice and comfortable room with all the basics available. Very friendly staff and good value for the money.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very warm welcome. Very attentive and helpful owner. Nice location- just few minutes from the city center and the castle. the breakfast is served in a very cosy room- you get everything you need. Very good value for money.

    Stayed in January 2017

  • Reviewed: 30 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was extremely basic. We didnt use the shower at all because it didnt look clean and the towels were in rough shape.

    Centrally located. Great breakfast in a beautiful dining room.

    Stayed in July 2016

  • Reviewed: 13 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom is a bit small.

    Amazing staff, great location, good value for money, comfortable, decent breakfast.

    Stayed in June 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    toilet on the small side, but ok for a few days

    old style building with charm, excellent location, fair price, friendly staff

    Stayed in April 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Perfect location, clean room, simple but good.

    Stayed in February 2018

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is great! Right in the heart of Monschau. The staff is very friendly and the rooms quite big.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Stay 4 nights - Pay 3 nights
    • Stayed 4 nights

    Towels were very thin and bath towel quite small.

    Excellent breakfast. Large room with good outlook. Very comfortable bed. Very helpful staff.

    Stayed in August 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No wifi.

    Beautiful town and the hotel manager spoke English which is a bonus in such a small town.

    Stayed in May 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast

    Stayed in January 2017

  • Reviewed: 14 November 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No internet connection in the room.

    We really liked the breakfast, the location and the temperature in the room !

    Stayed in November 2016

  • Reviewed: 28 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We couldn't pay with master ard although it stated so on the web page

    Stayed in October 2016

  • Reviewed: 5 October 2016

    • Leisure trip
    • Couple
    • Stay 4 nights - Pay 3 nights
    • Stayed 4 nights

    small bathroom in comparison to the room not comfortable pillow

    very large room comfortable bed

    Stayed in September 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    The bed was too soft. It felt like it had been used a long time

    The spacious room and convenient location were wonderful

    Stayed in August 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night

    Bit dated. Parking a problem - very little in town.

    Central location.

    Stayed in September 2016

  • Reviewed: 5 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception nonexisting .Trouble! Info to be opined in cafe next door

    Breakfast good

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 March 2016

    • Leisure trip
    • Couple

    Could be a little cheaper for the quality of the room. Pillows and bed not especially comfortable.

    Location, restaurant, service and cleanliness are excellent.

  • Reviewed: 29 February 2016

    • Leisure trip
    • Family with older children

    Really nice owner! Breakfast was a bit too much for me, cannot finish it all. :D The home-made Trüffel is also delicious, highly recommended to take a pack before leaving.

  • Reviewed: 30 December 2015

    • Leisure trip
    • Couple

    Small bathroom. Uncomfortable pillows. No parking- in edition parking is very expansive in Monschau but you can buy a parking permit at the tourist office next to the hotel (3 euro per day)

    Very good location right at the center of the old town. Big room, good heating, clean and comfortable. Elevator. Good wi fi connection.

  • Reviewed: 21 December 2015

    • Leisure trip
    • Group

    Nice hotel, very polite people, the breakfast was excellent and the small village is very romantic The Christamns scenery around was what we have dreamed. Thank you.

  • Reviewed: 1 December 2015

    • Leisure trip
    • Group

    No staff on arrival, no time to explain anything. Asked for hot coffee at breakfast but didn't get it. Felt unwelcome!!!

    Location was fine for the Christmas market

  • Reviewed: 3 November 2015

    • Leisure trip
    • Couple

    It's an old building, meaning squeaking wooden floor, poor phonic isolation from the street and other bedrooms, you can hear the one above walking or taking a shower as if you were in the same bedroom. There is area for improvement. Maybe with the next renovation works...

    Almost everything: the multilingual staff, trust, the decoration, the generous continental breakfast (really worth it!), the location, the surroundings.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    Info on carparking is out of date and Hotel was not easy to find du to car restrictions in the town centre. Tip...once you have checked in go to the local Tourist Office a few hundred meters from the hotel and get a Parking Permit. Much cheaper than 'pay and display' (think we paid 9Euro for the 3days)

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    Accessibility by car to the central of town is a bit of a challenge. Limited parking near this hotel, inconvenient for dropping off luggage.

    Superb location, clean, friendly staff, value for money

  • Reviewed: 23 June 2015

    • Leisure trip
    • Couple

    Vehicle access difficult on narrow cobbled streets and location of parking, 400m away and pricey during day. Deliveries began 6am next day, noisy, and caused congestion.

    Easy access to town

  • Reviewed: 20 May 2015

    • Leisure trip
    • Couple

    1. Location - a hotel is situated in a city center of Monschau with the close proximity of many nice restaurants.Also it is very easy to reach by car beautiful hiking spots. 2. Staff- owner are really friendly and attentive, but you do not feel overwhelmed with their presence 3. Breakfast - it is rather basic, but you will not leave hungry

  • Reviewed: 7 April 2015

    • Leisure trip
    • Couple

    WIFI connection in the hotel is non-existent.You have to go on the terrace of the hotel or outside to catch it (if you are lucky you will get connected). Even though the hotel staff are well aware of the problem, they don't seem to do anything to improve it. The floor is very cracking, therefore you can hear every move of the people who stay above you.

    location, very friendly staff who speak good English, cozy ambiance, nice breakfast

  • Reviewed: 6 March 2015

    • Leisure trip
    • Couple

    The ridge between the twin beds was uncomfortable. Better fill in the gap with a special purposed strip.

    Ideal location, perfect breakfast and friendly staff!!!!!

  • Reviewed: 23 February 2015

    • Leisure trip
    • Couple

    No credit card payments possible, beds are hard, only one huge pillow, tiny bathroom and even more tiny douche cabine

    Location is very good. Tall room.

  • Reviewed: 8 May 2016

    • Leisure trip
    • Couple

    Excellent location right in the centre of the town.

  • Reviewed: 12 April 2016

    • Leisure trip
    • Family with older children

    Very helpful owner, very clean and good breakfast.

  • Reviewed: 31 March 2016

    • Business trip
    • Group

    hardly anything

    absolute value for money. Good beds en clean hotel in a beautiful old little village

  • Reviewed: 14 February 2016

    • Leisure trip
    • Couple

    Being in the city there is no free parking

    Room was nice and clean, hotel right in the city center.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    way too expensive for what it is

    Friendly staff

  • Reviewed: 5 December 2015

    • Leisure trip
    • Couple

    It was very hard to understand where to park the car.

    Good location

  • Reviewed: 2 December 2015

    • Leisure trip
    • Couple

    No possibility of coming near the hotel ne parking

    close to the Christmas market

  • Reviewed: 9 September 2015

    • Leisure trip
    • Couple

    Old timber framed building in a great location in the centre of town. Comfortable rooms and a good breakfast. Would stay again.

  • Reviewed: 31 August 2015

    • Leisure trip
    • Couple

    Good hotel, well situated. Friendly and helpful staff, which also applies to their cafe next door.

  • Reviewed: 15 March 2015

    • Leisure trip
    • Group

    The bed was not good.

    The staff was so nice and helpful that he helped us check about the public transport from Monschau to Aachen.

  • Reviewed: 5 January 2015

    • Leisure trip
    • Family with older children

    I liked the elegance of the dining room with its stylish furniture and fireplace; the homemade jelly, the friendliness of the owners.

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 45

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