Nothing

All acceptable

Stayed in August 2025

It was difficult to open/close the shower door with a bath mat down. But without the bathmat down, the floor in front of the toilet became wet.

Nice hotel. Friendly staff. Comfortable bed. Very easy to check in and out. We swapped the house-keeping service for free cocktails, which we took up to the roof terrace. Very pleasant!

Stayed in August 2025

Excellent check in process. Good breakfast.

Stayed in August 2025

I would describe the room as style over substance. Pointless self check in. In the time it took to show us how to check in the member of staff could probably have done it quicker. Stylish room. Strange design having the shower as a glass box open to the room. OK as I wasn't sharing a room with a friend or colleague . There is a curtain you can pull around it. Not sure if they use the same design in twin rooms. Quite a small room my room slightly more expensive than my daughters but couldn't really see what I was paying extra for. Bed okay. Weird uncomfortable pillows. No fridge. Should be standard at this price point. Strangely has a music amp next to the bed. Hence style over substance as I couldn't see the point of that but had nowhere to put my drinks to keep them cool. No tea or coffee facilities in the room. Not an issue for me as I don't need them but I imagine a lot of guests might expect that as standard also. There was a room on our floor with a vending machine and tea coffee facilities. However when I looked there were no cups so a good job I didn't want a drink. Didn't find any shops close by where we could get drinks or snacks. About 20 minute walk from Marienplatz and just round the corner about 5 minutes away could get the hop on/hop off bus. Quite expensive but the weather was not great during our stay so opted for it as a way to stay dry whilst seeing the city. Not keen that the reception/bar is on the 4th floor. Lifts on the ground floor and you don't need to scan cards to access the different floors so anyone could access the different floors. You did have to use your keycard to access the corridors with the rooms.

Good air con. Great toiletries. I liked the idea of getting a free drink from the bar if you opt out of the daily room which is something I would do for short stays anyway. The staff in the bar are really professional and the bar area is a really quirky design great furniture, spacious and comfortable. The rooftop terrace is a great space for when the weather is good. Very close to the train station and about a 15-20 minute walk to the bus station. A Metro station a few minutes walk away. Some cafes and restaurants close by but didn't feel particularly safe walking back to the hotel at night.

Stayed in August 2025

The cocktails at the bar were amazing

Stayed in August 2025

Very nice room, especially the shower! Friendly staff, near the city center.

Stayed in August 2025

The checkin process was an absolute mess -- especially if you're travelling with more than 1 person.

Very nice hotel close to the Munich HBF. Rooms were very nice, comfy beds, and excellent breakfast.

Stayed in June 2025

Provision of shower cap/small vanity kit

Modern and eclectic vibe; great decor; breakfast was delicious -wholesome

Stayed in July 2025

Rock-fairy tale theme was super.

Stayed in July 2025

We didn’t realise we chose the environmental option (watch out for that in the check in process) so our room didn’t get serviced and we had to go downstairs to the reception for new ones. Minor inconvenience but something to remember so you hang up your towels.

Good no frills hotel close to the train station. Staff are friendly and the bar is open late and has fantastic cocktails.

Stayed in July 2025

A bit pricey

Beatiful modern room; perfect locality

Stayed in July 2025

Location in center

Stayed in July 2025

Ruby customer service on the phone (different from the Ruby Rosi hotel) hung up on me when I tried to say I wouldn’t be arriving that day. However, the customer service at Ruby Rosi on site was really good. The window view was nonexistent. I paid over €700 for 4 nights.

Breakfast was fine and I liked cappuccino. Easy access to old city.

Stayed in July 2025

Price is high.

Location. Cleanness.

Stayed in June 2025

Not much! It was very good. The room could benefit from some drawers for clothes storage but otherwise everything was good.

Great location, nice room, cool communal area

Stayed in July 2025

The only downside was the lack of information about parking. It would’ve been really helpful to receive instructions on where to park before arrival, especially for guests unfamiliar with the area. A quick message or note from the hotel in advance would make the experience even smoother.

I had a great stay at the hotel! The staff was incredibly friendly and welcoming, the room was spotlessly clean, and the bed was very comfortable — I slept really well. I also loved the design of the hotel; it felt modern yet cozy. The breakfast was absolutely delicious, with a good variety of fresh options.

Stayed in June 2025

Really nice breakfast and a very good location in the center of Munique. We went to watch a football match in the Allianz Arena and was an easy 30 minutes commute.

Stayed in June 2025

The AC for the room its not working well. So i had to change the room, even the second room. The AC wasn't good enough. Also room dosent have a water boiler and no fridge or complimentary water. So we had issues about late night thirsty.

I like the location. Its very close to the center

Stayed in June 2025

- low ventilation in the room - only bar staff. Barely any hotel staff for service - charging issues in the room

- location is great, very close to the centre - clean and comfortable rooms - great tech throughout the hotel

Stayed in May 2025

Good breakfast and relaxed vibe

Stayed in May 2025

Great location. Close to train and old town

Stayed in May 2025

They usually seem short staffed at reception because the staff will also be manning the bar, but staff seem lovely enough, but are unable to step away from the desk if they do not have anyone else to cover them. The air conditioning seemed faulty, where we were unable to adjust the room temperature any cooler, unsure if it was just our setting that we had wrong, but we showed the staff and she said that it seemed that we’ve got it right. We were swapped over to another room and it seemed better as there was more airflow, so the room was not as stuffy, but temperature was still about 23. We slept well enough, but felt it could have been more comfortable if we could cool the room down more.

Fantastic location close to the central train station, laundry place just across the road if you need it and lots of food places nearby. Cons about the area as it is right smack in the city, things can get noisy at night especially if there’s a rowdy crowd on the streets, but that didn’t bother us too much. It would probably be better to have a room facing the central courtyard as it is likely to be more quiet there. The room was comfortable and there was enough space to open two med sized hardcase luggages.

Stayed in May 2025

The bed mattress is too soft for comfort sleep. Had a bad back pain at the start of my Europe trip 😥

Location of the hotel close to old town.

Stayed in April 2025

The room was very small, the person sleeping nearest the window has to turn sideways to squeeze between the bed and the wall (that also has the tv on it) which is no mean feat in the dark if you need to use the toilet.

Lovely hotel, very close to the train station. Check in was easy and the staff were helpful. There is no option to make tea or coffee on the room but there was hot water and tea bags available on our floor 24/7

Stayed in May 2025