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Reviews of Hotel Rüttenscheider Stern This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Almastr. 7-9, Ruettenscheid, 45130 Essen, Germany

#64 of 68 hotels in Essen

Guests' Choice

Review Score

Based on 658 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    5.6

  • Location

    7.6

  • Facilities

    5.6

  • Staff

    6.1

  • Value for money

    6.5

  • Free WiFi

    6

100% Verified Reviews

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Showing 1 - 51

  • Reviewed: March 12, 2018

    4.2
    Cheap room rates but hotel is cheap as well.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We had the window open and it was very noisy, at back of hotel people talking until 24.00 and from 6.30 on a Sunday morning ! Breakfest is very basic but coffee was good. This is a cheap hotel and is run as a business, no atmosphere and no charm.

    A basic hotel with no frills. Good location just next to the RUE (main pedestrian shopping street in Essen).

    Stayed in March 2018

  • Reviewed: February 4, 2018

    7.5
    good price-benefit hotel
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    the elevator got stuck several times (definitively it needs some major maintenance), be careful when riding it

    good location, public transportation nearby, comfortable bed, 7 parking places available, good breakfast

    Stayed in January 2018

  • Reviewed: January 31, 2018

    6.7
    Staff was friendly and helpful.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Small parking place and no info at the description that they just have just a few parking spots ad the garage is really tiny that with a bigger car like SUV you will have problems to park and also to exit if there is no free spot anymore. This is a real problem cause in this area it is more than tough to find a free parking spot (paid or unpaid doesn´t matter - both a really rare)

    Staff was friendly and helpful. Coffe to go from breakfast at 7 a.m. for free and having the real breakfast about 10.05 a.m. (10 a.m. breakfest ends) was no problem also the staff has to get everything back from the kitchen cause no other guest instead of me was there at this time. This behaviour is not self-evident at all hotels.

    Stayed in January 2018

  • Reviewed: December 1, 2017

    6.3
    Good but difficult receptionist and parking.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The receptionist was very bad. I arrived at 23:00 and not only he didn't have a room ready but also there was no parking place provided. He just started yelling at me that he can't reserve a place for me if i come at 23:00. I should come earlier. Then i went on searching for a place in the middle of the night. The option of street parking is available. Its free between 19:00 - 9:00, but good luck finding a free spot. Finally, it was a good hotel if i just forget the receptionist and the fact that the hotel mentioned a private parking place included with the room.

    Nice location. The breakfast was ok. It was mainly cold salads, bread and some ham n cheese slices.

    Stayed in December 2017

  • Reviewed: December 1, 2017

    6.7
    The room was clean and warm.
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff don't speak English. They moved our suitcases without informing us while we were out. Make sure you ask for double bed, cause they gave us 2 single beds.

    The room was clean and warm. Breakfast was good. Very good location.

    Stayed in December 2017

  • Reviewed: November 28, 2017

    9.6
    Great value for a short trip to Essen.
    • Couple
    • Double Room
    • Stayed 1 night

    Underground parking very tight and small -- 1.9 meter entrance, low ceilings above cars when park (I damaged hatch when it opened too quickly) and another guest hit the wall on the way out. Pillow not to my liking (my girlfriend disagrees)

    Very close to pubs and restaurants in the heart of Ruttensheid. Quiet. Nice breakfast choices.

    Stayed in November 2017

  • Reviewed: November 24, 2017

    6.7
    Good location close to underground station, two stops from...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights

    Our room was a little the worse for wear. Several lights didn't work, gouge out of the wall and table etc.

    Good location close to underground station, two stops from messe. Good restaurants nearby. Breakfast included.

    Stayed in October 2017

  • Reviewed: November 2, 2017

    4.6
    Usable only as a last resort.
    • Business trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Staff were unavailable - lift not usable and we had a lot of heavy luggage and boxes to cart up and down - price for extra bed was doubled within 5 mins of being quoted the regular price. Internet was not usable after 8pm... the list goes on.

    Stayed in October 2017

  • Reviewed: October 30, 2017

    4.2
    I can only recommend staying away, particularly during the Essen Spiel, unless you're out of options
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    The staff was not very friendly and did no more than absolutely necessary. The common room was always locked, which is an absolute no-go during the Essen Spiel. The price was exorbitant (173 Euro / night), which is crazy for what little was offered. The hotel itself felt dead and lifeless. Also, the shower head was broken.

    The bed was really comfortable, and the breakfast rolls were great. The single-bed room was more spacious than expected.

    Stayed in October 2017

  • Reviewed: September 27, 2017

    5.0
    the young staff "Mr.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    during the check-out the german lady staff could not speak english, even one word and it was comlicated. meanwhile, the lift was out of order, and it was too hard for me to brought down the luggages and the baby carriage for 2 floors. moreover, there were not any staff for help.

    the young staff "Mr. Golshan" was so helpful and friendly. the location was good , it was near the restaurants and bars.

    Stayed in September 2017

  • Reviewed: September 9, 2017

    8.3
    "
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    "Nice people we will come back." Stayed for one night but it was not a problem. A very nice, courteous, helpful and friendly couple. We felt comfortable and was also worried there were drinks in the fridge, coffee in the cupboard as well as tea and cocoa. For our dogs there were bowls and a basket. It was nice but unfortunately too short. There is nothing but the weather but no one can do that.

    Stayed in September 2017

  • Reviewed: September 7, 2017

    10
    Very friendly staff.
    • Group
    • Single Room
    • Stayed 1 night

    ereythings be okay and nothing to say.

    Very friendly staff. Rich breakfast with a large selection. Very modern and clean hotel. Quiet, but still located in the middle of the city. Contrary to the stereotype "In Poland is stolen" I would park in front of the hotel also a more expensive car although there is no surveillance o.ä. gives. Parking spaces in front of the hotel or on the street are abundant and can be seen from the hotel room.

    Stayed in September 2017

  • Reviewed: August 28, 2017

    9.2
    Great value for the money and very good location
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Nothing to complain.

    The location is perfect, 2 mins walking distance to the Ruettenscheider Stern Subway Station. Perfect Breakfast and just the right choice for the value for money.

    Stayed in August 2017

  • Reviewed: July 20, 2017

    2.5
    Worse experience ever
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Impolite personnel, dirty rooms, poor service and the owner doesn't know to use reverse gear in her car....unbelievable... Thus if she is at the hotel; she can only park in ONE place which blocks the ONLY entrance to the parking lot....feels like a hidden camera is pulling a joke....

    Only good thing is that its near the center.

    Stayed in June 2017

  • Reviewed: April 21, 2017

    4.6
    Good location, breakfast was OK, but that is it.
    • Business trip
    • Couple
    • Single Room
    • Stayed 3 nights

    The staff did not book a double room as requested and confirmed. Around midnight they placed the guests in a sister hotel in a double room for the night. Smelled mould and was absolutely disgusting. Then they had the balls to charge for it. That whole ordeal took about 1 hour. The receptionist was more interested in games on his phone than greeting and accommodating customers. In the main hotel - door handle missing to the bathroom, pillow in the bed was a pillow for a sofa with a pillowcase on it.

    Stayed in March 2017

  • Reviewed: January 5, 2017

    6.7
    Location.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    unmanned counter. Found just a list of names and a bunch of keys. Has nothing to do with privacy or security. Also: Breakfast sunday 8-10 hours. Also on New Years Day when nobody is awake before 11.

    Location. The neighborhood is rigged with shops, bars and restaurants!

    Stayed in January 2017

  • Reviewed: December 2, 2016

    5.4
    Not the option I would choose again
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The first room I got was very cold, after I asked to be moved to another I got one right next to the alivator. there the internet connection was not working, -and on top of that because of the old plugs that are not dosing the power my hair straightener went on fire and melted the cable. The breakfast was also quite poor

    Stayed in December 2016

  • Reviewed: October 30, 2016

    5.8
    Needs quite some improvement
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was very noisy,you could hear the next room noises and everything on the floor. Wireless connection was more than poor. Breakfast was pretty basic

    Location is close to public transportation and shopping possibilities

    Stayed in October 2016

  • Reviewed: October 26, 2016

    5.4
    Terrible Value for Money
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room smelled like people were smoking there for years — probably the reason why the stuff kept the window open every time after cleaning the room. The room interior is dated and not too functional. The shower head was leaking. The stuff randomly broke into the room barely knocking and then immediately retreated apologising. The cleaners were at some point quite pushy regarding the need to free the room for cleaning purposes. Breakfast is so-so: couple of salads, cold cuts, cereal, but no any warm options. Vegetables looked wilted every morning. Glasses for juice run out continuously so one has to ask the stuff every time.

    The only good thing about the hotel is its location. And maybe the fact that breakfast is included.

    Stayed in October 2016

  • Reviewed: October 17, 2016

    6.3
    Good location, high price.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Hella expensive for what it was. Fairly low-budget, with many broken things in the room. Also, terrible coffee.

    Location to the Messe was pretty good. Had an area to play games in, but only until 10:30pm. Nice breakfast (apart from coffee).

    Stayed in October 2016

  • Reviewed: August 11, 2016

    6.3
    Breakfast was very good, and great variety of food.
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The matress was awful. Bad quality or too old, I couldn't tell. Fact is that I could not sleep properly cause I felt the iron things inside it and for that reason I don't think I would go back to that hotel during my forthcoming stays in Essen.

    Breakfast was very good, and great variety of food. Receptionist was very kind and cheerful

    Stayed in August 2016

  • Reviewed: July 19, 2016

    7.5
    Good value and good location, would use again.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    The lift broke and I had to hump my cases down from the 4th floor. To be fair it did happen on a Saturday night so hard to get tradesman on a Sunday.

    Location and helpful staff.

    Stayed in July 2016

  • Reviewed: July 5, 2018

    9.2
    2nd Visit still good!
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    35 Euros inc breakfast, clean, comfortable all easy - goto bolt hole in Essen

    Stayed in July 2018

  • Reviewed: June 1, 2018

    5.8
    40 Bucks for 40 winks - passt schon.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Very, very cheap. My expectations were not high, I was not disappointed. For somewhere to crash - when all you need is bed - this is it.

    Stayed in May 2018

  • Reviewed: September 18, 2017

    10
    people are great
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 18 nights

    wi-fi

    people are great

    Stayed in September 2017

  • Reviewed: September 11, 2017

    8.3
    Staff super nice.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    There is nothing negative .

    Staff super nice. The breakfast rich and very good in a beautiful ambience. Otherwise very nice bar in the house.

    Stayed in September 2017

  • Reviewed: August 29, 2017

    8.8
    good
    • Family with young children
    • Single Room
    • Stayed 1 night

    everything was ok

    no

    Stayed in August 2017

  • Reviewed: July 11, 2017

    4.2
    BAD EXPERIENCE
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    Old place, bad attitude of the staff, the receptionist tried to double the payment bill, the bed is everything but confortable

    Stayed in July 2017

  • Reviewed: July 11, 2017

    7.1
    nice area, easy to travel from, underground station right...
    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights

    Wifi is not great, keeps losing signal

    nice area, easy to travel from, underground station right around the corner, and lots of restaurants around

    Stayed in July 2017

  • Reviewed: July 10, 2017

    5.8
    not too bad.
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    the staff was not really friendly and welcoming.

    location was perfect. in nice area with good restaurants and pubs

    Stayed in July 2017

  • Reviewed: May 11, 2017

    5.4
    Simple hotel for 1-2 days
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Creaking bad bed. Wifi was not available in the room, weak signal in whole hotel.

    Stayed in May 2017

  • Reviewed: May 8, 2017

    4.2
    location and parking
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 6 nights

    poor clean of room, staff slighty speak english and wifi that is provided but work only somethimes

    location and parking

    Stayed in May 2017

  • Reviewed: May 5, 2017

    4.6
    breakfast was very poor, the wifi was not working all the...
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    breakfast was very poor, the wifi was not working all the time.

    Stayed in May 2017

  • Reviewed: February 22, 2017

    9.6
    Cool spot!
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price a little high

    Liked the convenience and the friendly staff

    Stayed in January 2017

  • Reviewed: December 22, 2016

    9.6
    Value for money!!!!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Value for money. Clean and comfy. Polite staff and amazing breakfast.

    Stayed in December 2016

  • Reviewed: October 12, 2016

    6.0
    Room was quite
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Breakfast was almost nothing

    Room was quite

    Stayed in October 2016

  • Reviewed: October 3, 2016

    8.3
    Very nice staff and loaction to restaurant and shopping area.
    • Business trip
    • Solo traveler
    • 2 rooms
    • Stayed 1 night

    It is a little bit far away from main station of Essen.

    Very nice staff and loaction to restaurant and shopping area.

    Stayed in September 2016

  • Reviewed: August 16, 2016

    9.6
    excellent stay, good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    friendly and helpful service, amazing breakfast, excellent location, secure parking

    Stayed in August 2016

  • Reviewed: August 11, 2016

    7.5
    nice
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    The rooms were basic, tv too small

    Location, buffer breakfast

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: April 10, 2016

    7.1
    Location, Room Service is good, Room Service staff were very...
    • Business trip
    • Family with young children

    Lift didn't work for one night, free breakfast they chose whom to give and whom not to give, wifi is not good.

    Location, Room Service is good, Room Service staff were very good.

  • Reviewed: March 14, 2016

    3.8
    Not in a bad location for Essen.
    • Business trip
    • Solo traveler

    The staff is disinterested, the breakfast is a bad joke, the room smells, the bathroom fan is deafening, the room is dirty (like it hasen't been properly cleaned in month, just see pics; yes that is dust). The rooms are neither pretty nor comfy.

    Not in a bad location for Essen.

  • Reviewed: February 26, 2016

    4.6
    Breakfest was not fantastic, but was fully ok.
    • Business trip
    • Solo traveler

    review of solo room, double room could be different: uncomfortable bed, small room, bad light condition in the evening, archaic furniture, some kind of strange smell like when you enter old rooms. Definitely there are much better hotels in Essen, where you can stay.

    Breakfest was not fantastic, but was fully ok. And the coffee machine produced a good coffee

  • Reviewed: April 20, 2015

    7.9
    Close to many choise of restaurant, cafees, fastfood etc.
    • Leisure trip
    • Couple

    Some noise from ventilator on the bathroom, when on use.

    Close to many choise of restaurant, cafees, fastfood etc. Private parking Good breakfast, and friendly and helpfull staff.

  • Reviewed: March 30, 2015

    5.8
    Checking out of the Hotel I was constantly getting a demand...
    • Leisure trip
    • Solo traveler

    Checking out of the Hotel I was constantly getting a demand to pay a further 200 euro, even after producing my paid invoice in full, 30 minutes before they found their record. Room was tiny and no coffee making facilities.

  • Reviewed: April 9, 2016

    6.7
    location
    • Business trip
    • Group

    location

  • Reviewed: December 24, 2015

    6.7
    Location very convenient and friendly staff
    • Leisure trip
    • Couple

    Location very convenient and friendly staff

  • Reviewed: December 20, 2015

    6.0
    location was good, good breakfast
    • Business trip
    • Solo traveler

    terrible beds

    location was good, good breakfast

  • Reviewed: August 23, 2015

    7.1
    Central, yet quiet location
    • Business trip
    • Solo traveler

    Basic breakfast selection

    Central, yet quiet location Affordable prices

  • Reviewed: April 21, 2015

    7.9
    Good honest clean hotel (small but enough)
    • Leisure trip
    • Solo traveler

    No free WiFi and at 1 euro an hour very expensive

    Good honest clean hotel (small but enough)

  • Reviewed: April 21, 2015

    4.6
    parking = no parking
    • Group

    parking = no parking booking didnt fin the booking no keys for the room

  • Reviewed: April 20, 2015

    4.6
    Small but private parking.
    • Business trip
    • Group

    Our reservation was in the hotel, but they forget on us. We were 6 and they had no rooms for us. Horrible!

    Small but private parking.

There are also 29 reviews without text. These impact the overall review score.

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