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Reviews of Schwarzwald Panorama This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Rehteichweg 22, 76332 Bad Herrenalb, Germany

#3 of 22 hotels in Bad Herrenalb

Guests' Choice

Review score

Based on 656 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8

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Showing 1 - 65

  • Reviewed: 4 September 2018

    8.8
    Birthday treat
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Had a room with "forest view" and was slightly surprised by the clinic at the rear of the hotel - got used to it though.

    3 night stay. Very nice room with plenty of space. Staff very attentive to guest needs and wishes. The hotel staff noticed that I was celebrating a significant birthday during my stay and on the big day when we went down for breakfast a table was specifically set aside for me with table decorations which was a nice touch.

    Stayed in August 2018

  • Reviewed: 26 August 2018

    9.2
    Pleasant stay’
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Nice, clean, room. Nice and warm swimmingpool, good welness. Beautiful view from the terrace. Good breakfast. 5 min walk to the center of Bad Herrenalb.

    Stayed in August 2018

  • Reviewed: 12 July 2018

    8.8
    It was a very relaxing, nice, quiet and comfortable stay.
    • With a pet
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    We booked the apartment in the hotel. It was very nice and comfortable. It has kitchen and living room plus balcony and Terran. The employees are so nice and very helpful. Breakfast is always good. SPA and massages were very good!

    Stayed in July 2018

  • Reviewed: 6 July 2018

    4.2
    Staff made bad situation much worse
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booked the hotel, sent an email yo them to Che k and double check our booking. All confirmed back. Checked in and paid in full upon arrival. As we checked out asked to pay another €180 ! Despite emails and having already paid. Staff made situation much worse by aggressive attitudes and refusing to help. Even threatened to call police when we were calm and polite. Pool was good but sauna was closed

    Found a great place in town to eat...

    Stayed in July 2018

  • Reviewed: 19 May 2018

    10
    I have very good sleep, unfortunately, i have booked other...
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    I have very good sleep, unfortunately, i have booked other hotel in Ettlingen. which i don't have free cancellation. Other wise i would have stayed for my entire business trip. Real Good Breakfast for the 9 Euros, Cost effective

    Stayed in May 2018

  • Reviewed: 2 April 2018

    9.2
    Very clean,silent and very gud hotel when you go with babies.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    As we went by train...it was on the hill and hard to go on foot with luggage.

    Very clean,silent and very gud hotel when you go with babies.Nice big swimming pool and spa area for relaxation.Staff were very friendly.Breakfast was awesome. Overall a good experience.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    7.9
    lovely to relax
    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    food&beverage expensive overall hotel looks more like a elderyhome. also the smell in the corridor or of the towels is like a clinic. not enough space to relax in the spa area and freezing cold showers.

    fantastic staff. nice pool and sauna. great food

    Stayed in April 2018

  • Reviewed: 5 March 2018

    10
    Just try it. You won't regret it.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The only thing which I did not like was the bad weather. Everything else were simply perfect.

    The whole hotel was designed in a very nice way and you could get relaxed almost overall in the hotel. The SPA area was fantastic and the room was big, clean, quite and very comfortable. The food in the restaurant and the live music were amazing.

    Stayed in March 2018

  • Reviewed: 13 February 2018

    7.9
    View
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Smell of cigarette smoke through ventilation. Food was average, in quantity and quality.

    View Large balcony Spacious bath room Comfortable reading chairs Car parking

    Stayed in February 2018

  • Reviewed: 3 January 2018

    2.9
    Overpriced - Cockroaches - Avoid
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Stayed here for New Year's Eve. Very bad value for money. Cockroaches in our room. Outdated 1990s-looking furnishings. Cheap, uncomfortable plastic mattress (like in a youth hostel cot). Uncomfortable shower (door that only closes halfway) with outdated fixtures. Breakfast buffet was not fresh and was very fat/sugar intensive, despite the hotel's supposed "health/wellness" theme. Everything was very outdated and not at all 4-star quality in our opinion. If you come without a car, you have to climb a steep hill for about ten minutes to reach the hotel and the entrance is not clearly visible. When I complained on the first day about the first cockroach we found in our room, there was no manager on site. I was told we could not change rooms (fair enough, fully booked), but was also told that "all the rooms have the same furnishings anyway." I was offered a discount, but when checking out, I was refused the discount I had been promised and was only offered about half the amount. Very bad experience. Very disappointing. Extremely overpriced. Will not return. Avoid.

    Some of the staff were friendly and helpful.

    Stayed in January 2018

  • Reviewed: 22 November 2017

    8.3
    A good hotel...shame about the restaurant!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant. The first night we waited 20 minutes for our starter. After that an hour for our main course. We ordered duck. When it finally arrived it was so overcooked it must have been forgotten in the pan. We sent it back and nearly 25 minutes later they brought us half a duck breast each. We refused this and went to reception to complain. The restaurant manager offered us an alternative and this was served within 20 minutes. Needless to say we were not charged for our meal or drinks. Problems in the kitchen we were told, but it only seemed we had the problem. This really ruined our whole experience with this hotel.

    We booked an apartment which adjoined the hotel. Spacious with plenty of room. The pool was large and 2 saunas

    Stayed in November 2017

  • Reviewed: 12 November 2017

    10
    Perfect
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    Nothing

    The staff could not of been more helpful or friendly,rooms were large and clean and the swimming pool was amazing. The views from the balcony were excellent.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    8.8
    Great stop off in the Black Forest.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Disability Access
    • Stayed 1 night

    The promised room service was slightly compromised as the kitchen was closed, but they made us a delicious mid afternoon salad.

    Great view over the black forest from a spacious modernist suite with balcony. Wonderful spa facilities and helpful staff and excellent restaurant. Helpful kind staff and sense of well being

    Stayed in November 2017

  • Reviewed: 7 September 2017

    6.7
    Dated apartment in need of refurbishment
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    Hugely overpriced Dead mouse on terrace, looked like it had been there a while. Wallpaper not clean, peeling in bedroom and kitchen Dated apartment in need of refurbishment Almost no spaces left for parking.

    Spacious. Good breakfast. Quiet. Comfortable bed. Friendly staff.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.5
    double room with hidden single occupancy
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    beware the occupancy on booking.com! the name says double room, even though the actual booking will be for single occupancy, they will charge n additional 60€ per night for the second person

    the room and view was very nice!

    Stayed in August 2017

  • Reviewed: 11 July 2017

    9.6
    great stay
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    they don't have AC, so check the weather before you go. wasn't an issue for me.

    Great hotel, great location, friendly staff, excellent cook, great spa. Would definetly come again.

    Stayed in July 2017

  • Reviewed: 15 May 2017

    9.2
    Very friendly service both at the reception as well as in...
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Very friendly service both at the reception as well as in the restaurant. Good food and beverage selection at the restaurant and a very nice pool even with some flexibility of the opening hours. I arrived when the pool officially was almost closing, but they allowed me to swim an hour and a half.

    Stayed in April 2017

  • Reviewed: 29 January 2017

    7.9
    Kind staff, spacious room with noiseless well maintained...
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Children extrabed age or pricing could be reconsidered if the hotel want to enhance the market toward families with kids. From 6 year, 45 euro per night is not so welcoming even though it includes breakfast for the kid. Dinner al la carte menu ordered looked great but the tastes were not upto their appearance.

    Kind staff, spacious room with noiseless well maintained radiator heating. wifi was ok, despite the frequent timeouts requiring relogin.

    Stayed in January 2017

  • Reviewed: 6 January 2017

    8.8
    Friendly staff, clean, good breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    All massage & spa appointments were booked. More vegetarian menu options!

    Excellent breakfast spread. Frau Nahimbi (breakfast staff) is such a pleasant & warm host!

    Stayed in January 2017

  • Reviewed: 13 December 2016

    10
    Black Forest treat
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Nothing not to like

    All perfect, as usual. This is one of very few hotels I have ever returned to. Beautiful views, comfortable beds, delicious food, attentive staff.

    Stayed in December 2016

  • Reviewed: 12 December 2016

    8.3
    The location is amazing with polite and kind staff!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The breakfast was not as expected for a 4-satr hotel!

    The location is amazing with polite and kind staff! the spa was very good as well specially when you are using it alone!

    Stayed in December 2016

  • Reviewed: 7 August 2018

    10
    Pool !
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Pool !!!

    Stayed in August 2018

  • Reviewed: 1 August 2018

    9.2
    Great location, helpful staff, large bedroom.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No air conditioning.

    Great location, helpful staff, large bedroom.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    9.6
    Excellent swimming pool and spa.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention.

    Excellent swimming pool and spa. Very good breakfast. Beautiful nature around the hotel.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    10
    All very good.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    All very good. Recommend this hotel as ****. All the rooms have a fantastic view. Breakfast is superb. Spa is terrific

    Stayed in July 2018

  • Reviewed: 19 June 2018

    7.9
    Good environment.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Do not have wifi signal on the balcony!

    Good environment.

    Stayed in June 2018

  • Reviewed: 28 April 2018

    6.7
    Very nice view
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Room too hot. No Aircon

    Very nice view

    Stayed in April 2018

  • Reviewed: 27 April 2018

    9.2
    Gorgeous nature, perfect value for money.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The first night I stayed at a room for disabled which was not very comfortable in my case.

    Perfect air, gorgeous view. Loved it!

    Stayed in April 2018

  • Reviewed: 26 March 2018

    9.2
    Lovely hotel in the beautiful Schwarzwald
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic views from the rooms

    Stayed in March 2018

  • Reviewed: 15 March 2018

    8.8
    A clean, comfortable hotel with very nice surroundings
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Great spa facilities, lovely food.

    Stayed in March 2018

  • Reviewed: 1 March 2018

    7.1
    Nothing special
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant, the prices are to high for what you get.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    8.3
    Breakfast was booring
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Breakfast was booring

    Stayed in February 2018

  • Reviewed: 21 February 2018

    7.1
    Asked for an extra bed.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Asked for an extra bed. Was assured that it would be in the room, however, upon arrival had to call again to ask for a bed.

    Stayed in February 2018

  • Reviewed: 27 December 2017

    7.1
    Friendly staff, great location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is ok, could be better. SPA in the late hours is a bit messy.

    Friendly staff, great location.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    9.2
    The staff was very kind and welcoming.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very kind and welcoming. Food at the restaurant was expensive but very good.

    Stayed in November 2017

  • Reviewed: 26 October 2017

    9.2
    Lovely room staff and spa, breakfast a bit limited and linen not altogether clean
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hair on the duvet (short and curly) and not a huge selection for breakfast

    Lovely view and friendly staff, comfy beds and lovely spa and pool.

    Stayed in October 2017

  • Reviewed: 29 August 2017

    10
    Amazing view down the mountain, so peaceful, great room,...
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing view down the mountain, so peaceful, great room, with so much space, extra healthy breakfast selection along side classic breakfast choices.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    10
    Nicely placed for easy access to the northern Black Forest
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Fantastic rooms with great views of the town and Black Forest

    Stayed in July 2017

  • Reviewed: 17 July 2017

    6.7
    Staff were polite.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Disability Access
    • Stayed 1 night

    Balcony was dirty and contained even dead baby bird - not fresh.

    Staff were polite.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    8.5
    Lack of ac or fan
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of ac or fan

    Stayed in July 2017

  • Reviewed: 18 June 2017

    9.2
    excellent breakfast
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    quite small fitness

    excellent breakfast

    Stayed in June 2017

  • Reviewed: 13 May 2017

    7.5
    NO VIEW FROM THE ROOM.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    NO VIEW FROM THE ROOM. NO RESTAURANT AFTER 14H00 SHARP NOTHING TO DO WITHIN A WALKING DISTANCE.

    Stayed in May 2017

  • Reviewed: 22 April 2017

    9.2
    Extremely friendly and professional staff at the reception...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Extremely friendly and professional staff at the reception and in the restaurant. Superb pool and sauna area

    Stayed in April 2017

  • Reviewed: 31 January 2017

    7.9
    Nice view & good breakfast
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    - Value for money could be better - Gym was tiny and quite old

    - Nice view - Good breakfast

    Stayed in January 2017

  • Reviewed: 3 January 2017

    7.5
    The room was big, clean, and comfortable.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    The SPA was not well-maintained.

    The room was big, clean, and comfortable.

    Stayed in January 2017

  • Reviewed: 11 December 2016

    10
    Just fabulous
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing - it really is a perfect hotel.

    Just a fantastic hotel with excellent food and charming, friendly staff.

    Stayed in December 2016

  • Reviewed: 24 October 2016

    6.7
    Very good breakfasts - calories can be burnt off walking up the hill to the hotel!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Difficulty in getting free parking. Hotel sited up a hill giving problems for those with limited walking.

    Comfortable room. Excellent breakfasts.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    8.8
    Breakfast very large buffet
    • Couple

    WIFI works but very annoying that you have to reconnect each time. Common passkey would be more convenient.

    Breakfast very large buffet Large & warm swimming pool Underground parking Great view, as the name also indicates

  • Reviewed: 23 January 2016

    10
    excellent location and friendly staff.
    • Business trip
    • Solo traveller

    if someone arrives by Tram from Karlsruhe Town , there should be an arrangement to pick him/her Tram Station. in Snow and Rain it was a nightmare to travel up the hill , that small distance.

    excellent location and friendly staff.

  • Reviewed: 29 December 2015

    9.2
    Although I stayed christmas seasons and restaurant was...
    • Leisure trip
    • Family with young children

    Parking area are located outside also, however it was not mentioned on HP in Booking.com Room temperature at Spa might be a bit cold for women.

    Although I stayed christmas seasons and restaurant was limited, reception staff sincerely helped me to find out good place. Spa on UG was so nice. Everyone was very kind for kids.

  • Reviewed: 17 October 2015

    7.5
    They offer some nice 'wellness' as well.
    • Business trip
    • Solo traveller

    They do a buffet when there are many customers (groups), so restaurant not great on evenings like that.

    They offer some nice 'wellness' as well. Deluxe room is great.

  • Reviewed: 9 July 2015

    9.2
    The hotel is very well positioned with fantastic view across...
    • Leisure trip
    • Couple

    There is no air conditioning so when it gets into the mid 30's it can get a little uncomfortable.

    The hotel is very well positioned with fantastic view across the hills and the forest. Very clean large rooms. Friendly staff, nice breakfast, close to the centre.

  • Reviewed: 9 April 2015

    6.7
    The pool
    • Leisure trip
    • Couple

    No food, restaurant only doing extortionate Easter special all weekend, had to eat out. No coffee in evening, no one serving. Pay for car park Don't take English credit cards

    The pool The sauna The beds and room

  • Reviewed: 10 May 2016

    8.3
    Staff very friendly and helpful.
    • Leisure trip
    • Family with older children

    Staff very friendly and helpful. Spacious rooms and excellent breakfast.

  • Reviewed: 20 February 2016

    7.1
    Very friendly staff, nice bathroom and room size
    • Business trip
    • Solo traveller

    Bed not comfortable, Internet very very bad connection

    Very friendly staff, nice bathroom and room size

  • Reviewed: 15 February 2016

    9.2
    swimming pool
    • Leisure trip
    • Couple

    location

    swimming pool good public transport, a car is not necessary

  • Reviewed: 13 December 2015

    9.6
    Location, ambiance and comfort
    • Leisure trip
    • Couple

    No negatives

    Location, ambiance and comfort

  • Reviewed: 8 December 2015

    10
    Everything very good
    • Solo traveller

    Everything very good

  • Reviewed: 17 November 2015

    5.4
    good bed, clean bathroom and perfect breakfast
    • Leisure trip
    • Couple

    location, not cosy, little TV, small pillow

    good bed, clean bathroom and perfect breakfast

  • Reviewed: 15 November 2015

    8.3
    The hotel is quite and the rooms are quite big
    • Leisure trip
    • Group

    Is fare away from Baden Baden

    The hotel is quite and the rooms are quite big

  • Reviewed: 14 August 2015

    10
    Everything
    • Couple

    Everything

  • Reviewed: 28 July 2015

    8.3
    Panorama view is great as well as the existing Wellness area.
    • Leisure trip
    • Couple

    WiFi was very poor, nearly unusable.

    Panorama view is great as well as the existing Wellness area.

  • Reviewed: 10 May 2015

    10
    4 star standard is up to expectation.
    • Leisure trip
    • Family with young children

    a pity that booking via booking.com only get a room with not the best view side.

    4 star standard is up to expectation.

  • Reviewed: 13 March 2015

    10
    cleanliness, friendly staff and facilities of the hotel .
    • Leisure trip
    • Family with young children

    cleanliness, friendly staff and facilities of the hotel .... everything was perfect

  • Reviewed: 18 February 2015

    7.5
    Restaurant opening hours are very inconvenient.
    • Leisure trip
    • Couple

    Restaurant opening hours are very inconvenient. A la carte is served from 9pm only.

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 65

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