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Reviews of Hotel Sachsentor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bergedorfer Schloßstr. 10, 21029 Hamburg, Germany

#153 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 360 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.6

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Showing 1 - 20

  • Reviewed: 15 July 2018

    8.3
    Good place to stay, with good parking and near good food outlets.
    • Leisure trip
    • Couple
    • Family Room (3 Adults)
    • Stayed 1 night

    A little difficult to find and work out where to park. Had some noisy people in nearby rooms, but not fault of hotel.

    Great location with excellent room.

    Stayed in July 2018

  • Reviewed: 30 August 2017

    8.3
    Enjoyable stay - a definite alternative to staying in the city.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Straightforward good hotel, good sized room, clean and comfortable, appreciated the secure parking. Nicely situated not too far from the city - Bergedorf, pleasant small town feel with it's own atmosphere, relaxing after a day in Hamburg.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    8.8
    Ideal stay, clean and comfortable
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights

    We had no complaints

    it was very well situated where we went to visit family. But equally Bergedorf. is a pleasant suburb of Hamburg with shops, bars and restaurants to suit everyone. The hotel is near the railway and the transport system is excellent and inexpensive. It was easy to get a train at the airport and one quick change to get to Bergedorf, in 35 minutes. Breakfast was the same each day with fresh breads, cereals, various meats, cheeses and preserves along with a small hot selection.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    9.2
    Short business trip - 2 nights and home
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Prefer to have a night key for the main door rather than depending on a night porter

    Wifi easy to access, breakfast simple but good - everything I needed at a very reasonable price. Room was very clean, ensuite compact but well formed. I would have no hesitation in going back

    Stayed in June 2017

  • Reviewed: 14 May 2017

    6.3
    Sleepover!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Such a boring hotel, dull interior and non-smiling staff. No pictures, no frills, small brownish room.This hotel is just for conferences.

    Center of town, no car needed.

    Stayed in May 2017

  • Reviewed: 13 April 2017

    8.3
    Good staff, clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The curtain was not clean and some places were dusty.

    The bathroom was separate from the room, the room was clean. The staff were very friendly and helpful. The size of room was suitable and alittle more than usual 3 star hotels.

    Stayed in April 2017

  • Reviewed: 10 September 2018

    8.8
    The beds were very comfy
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The beds were very comfy

    Stayed in August 2018

  • Reviewed: 7 August 2018

    6.3
    It was very hot, they don't have any condition.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very hot, they don't have any condition.

    Stayed in August 2018

  • Reviewed: 24 July 2018

    6.7
    Clean, slept Well.
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Very basic interiors. Brown and a bit Boring.

    Clean, slept Well. Close too nice park and lots of restaurants.

    Stayed in July 2018

  • Reviewed: 21 May 2018

    10
    Warm recommendation
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent! It was very comfy to have the 3-bedroom as suite with a door between the double and single bed.

    Stayed in May 2018

  • Reviewed: 18 July 2017

    8.8
    Recommendable accommodation when visiting Hamburg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Nothing

    Value for money, spacious room.

    Stayed in June 2017

  • Reviewed: 7 July 2017

    3.8
    good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    a lot of black hair under the pillow.

    good location

    Stayed in July 2017

  • Reviewed: 24 June 2017

    6.7
    Easy access, good parking and decent breakfast
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    no AC, a little pricey for what you get

    Easy access, good parking and decent breakfast

    Stayed in June 2017

  • Reviewed: 9 June 2017

    9.2
    Good hotel on good location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Good hotel on good location

    Stayed in June 2017

  • Reviewed: 29 May 2017

    7.5
    Prima hotel. Perfecte ligging tov station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Niets

    Ligging tov station

    Stayed in May 2017

  • Reviewed: 2 December 2016

    10
    Attentive staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was the same everyday

    Attentive staff

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    4.6
    nice park in front of building
    • Leisure trip
    • Family with older children

    I asked for a quiet room and got one just above the reception and entrance. Heard through the window conversation of people smoking outside. expensive for being 30 min (walking+train) from citycenter explanation internet upon arrival was insufficient, we received next day a clearer and kind explanation.

    nice park in front of building small village with nice atmosphere (not Hamburg city center!)

  • Reviewed: 2 July 2015

    3.8
    Bed and pillows were very uncomfortable.
    • Leisure trip
    • Couple

    Bed and pillows were very uncomfortable. Wasn't able to get any sleep at all. We indicated a double bed, but we got 2 single mattresses on a double bed frame, which are of uneven height/thickness, with a very big gap in the middle between us. Itchy - probably with bed bugs. Pillows were some sort of folded duvet - very wobbly and uneven and just kept getting deformed! Room was generally clean, except that toilet had stains!! 3-star hotel, really?? Shower was the narrowest I've ever seen - claustrophobic people beware. Room looked okay, but other than that facilities look a bit run down. Its far from the city center (20+km) but not a big issue since we were aware when we booked. We arrived before midnight (24h reception) but guy receptionist was very grumpy and sarcastic. Next day morning receptionist was nice though. All in all, I would give a much lower rating than the current 7.7+, probably a late 6 but never a 7 (!!!) Also, price-quality ratio was poor at almost 100euros a night. Can get much much better hotels at that price.

  • Reviewed: 25 April 2016

    8.3
    The breakfast has been better in the past.
    • Business trip
    • Solo traveller

    The breakfast has been better in the past.

  • Reviewed: 4 January 2016

    9.2
    Nice quiet place near S-bahn.
    • Business trip
    • Group

    Nice quiet place near S-bahn. Easy to get to the centre of Hamburg. Good breakfast, clean rooms.

There are also 9 reviews without text. These impact the overall review score.

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