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Reviews of Sauerland Stern Hotel 4 stars

Kneippweg 1, Ortsmitte, 34508 Willingen, Germany

#30 of 37 hotels in Willingen

Guests' Choice

Review score

Based on 393 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    7.9

  • Value for money

    6.9

  • Paid WiFi

    3.7

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Showing 1 - 17

  • Reviewed: 8 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Checking in was difficult - it was hard to find a parking space close to reception, and so that meant dragging heavy cases a long way up a hill in the dark and cold through the snow. No free wi-fi in the room price.

    Exceptionally spacious room with good views over the town. Extensive sauna facilities, beautifully maintained. Good length swimming pool but rather shallow for swimming.

    Stayed in February 2018

  • Reviewed: 26 February 2017

    • Leisure trip
    • Family with young children
    • Special Offer - Double Room
    • Stayed 7 nights
    • Submitted via mobile

    They have excellent coffee machines, but they refuse to make latte macchiatos: both at breakfast and at the Eldorado indoor playground. Why? They don't have tall coffee glasses? Or they want to save on milk? No idea.

    Spacious rooms - good enough for a family of four, friendly staff, relaxed atmosphere, the indoor swimming pool, the massive indoor playground, the Door-to-Door private ski bus service. Excellent buffet food, lobby bar, walking distance to the village center and plentiful nearby ski lifts.

    Stayed in February 2017

  • Reviewed: 8 March 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Overcrowded; the playground was opened only until 19:00 and kids were running along the hallways and staircase.

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention

    Location, facilities, food

    Stayed in February 2018

  • Reviewed: 26 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Food was average.

    Spacious rooms

    Stayed in June 2017

  • Reviewed: 6 March 2017

    • Leisure trip
    • Family with young children
    • Special Offer - Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in March 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff does not speak English. No follow ups on requests.

    Location is excelletn and food is great!

    Stayed in January 2017

  • Reviewed: 20 July 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Price is a lot higher than others in the area- but you get so much more.

    Location , breakfast, rooms, view, facilities

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 January 2016

    • Leisure trip
    • Family with young children

    The food during dinner, a lot of it cold and bland. Also the bathroom tiles by the shower/bath lots of molds and mildew. Called the front desk to have it cleaned, but it wasn't done... We stayed for 3 nights. I did not bother calling again.

    The kids center is great

  • Reviewed: 13 August 2015

    • Leisure trip
    • Family with older children

    (Have stayed at this hotel many times so these criticisms are not of significent importance to me). Lifts are rather slow. Changing room in hotel pool should be bigger. Seating arrangements in main dining room are rather refectory like.

    Location and facilities of this hotel are great. Everything within easy walking distance. Beautiful views. Huge rooms. Hotel is a small resort in itself.

  • Reviewed: 28 February 2015

    • Leisure trip
    • Family with young children

    The welcome at the reception plus lots of small yelling kids especially near the pool.

    Location, and a few staffmembers, especially the service by the gentleman with the ponytail, excellent service also by a lady at the restaurant. The sauna by the way is excellent !

  • Reviewed: 8 March 2016

    • Leisure trip
    • Couple

    Wifi should be free of charge at this room rate

    Good location, easy check in and out, breakfast and dinner good

  • Reviewed: 28 February 2016

    • Leisure trip
    • Family with young children

    Check out at 10:00, free wi-fi only at the reception.

    Location, good food, good facilities for kids, sauna.

  • Reviewed: 19 May 2015

    • Leisure trip
    • Group

    Door ongeval weinig kunnen genieten van hotel en voorzieningen. Kregen toch 50% geretourneerd. Klasse. Gaan volgend jaar opnieuw proberen.

  • Reviewed: 3 March 2015

    • Leisure trip
    • Family with young children

    Paid wi-fi, slow elevators

    Good food, great sauna, good location - walking distance to the ski slopes, entertainment for children.

  • Reviewed: 24 February 2015

    • Leisure trip
    • Family with young children

    Well situated hotel

  • Reviewed: 16 February 2015

    • Leisure trip
    • Family with young children

    Great facilities for kids, ideal location if skiing is the main objective of your trip, nice family room.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 17

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