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Reviews of Hotel Schloss Neustadt-Glewe 4 stars

Schlossfreiheit 1, 19306 Neustadt-Glewe, Germany

#2 of 3 hotels in Neustadt-Glewe

Guests' Choice

Review score

Based on 310 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    8

  • Free WiFi

    4.7

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Showing 1 - 24

  • Reviewed: 23 February 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Real coffee (espresso/cappucino) is extra at breakfast... Wife is poor or not working this and last time I stayed at the hotel and the staff is unfortunately not taking much interest in to this fact.

    Nice location in an old castle and easy to reach from the motorway (be ware however of speed control right at the entrance to town)...Nice breakfast... Parking next to the hotel...Town quiet and calm but still charming.

    Stayed in February 2018

  • Reviewed: 25 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room - Annex
    • Stayed 1 night

    The dining room was fully booked, but the young man at reception was able to recommend a suitable restaurant in the town. One day it would be nice to stay in the main building.

    The room in the annexe was very big, clean and quiet. The staff were helpful (but I was kept waiting at check-in because of a long telephone call). It is close to Schloss Ludwiglust. This is the second time I have stayed here.

    Stayed in September 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room - Annex
    • Stayed 1 night

    No internet in the room We were given a room in another building than the castle. This room looked more like a hospital room The breakfast is very boring

    The staff was friendly and helpful Easy parking

    Stayed in August 2016

  • Reviewed: 19 April 2018

    • Business trip
    • Group
    • Standard Double Room - Annex
    • Stayed 1 night

    There is no wi-fi in room.

    The bathroom is good.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Business trip
    • People with friends
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    No one care about the breakfast, so many foods almost empty.

    Big room and nice environment.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Limited internet in the annex we stayed

    Evening staff spoke very little English but was delightful and patient as she answered any questions

    Stayed in April 2018

  • Reviewed: 15 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room - Annex
    • Stayed 1 night

    Closed restaurant in 4 stars hotel is rather poor experience.

    Stayed in January 2018

  • Reviewed: 24 September 2017

    • Leisure trip
    • Group
    • Standard Double Room - Annex
    • Stayed 1 night

    Fitted carpets should be history.

    Located near the A24 highway. Long opening hours enables a late arrival. Cosy breakfast room with a good breakfast.

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Kingsize Bed
    • Stayed 1 night

    very close to major street- lot's of (nightly) traffic- very bright lights oround the property.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Business trip
    • Group
    • Standard Double Room - Annex
    • Stayed 1 night

    Everything is Ok

    Cool

    Stayed in July 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    No WIFI Only filtered coffee Room not in the main building

    Stayed in June 2017

  • Reviewed: 24 December 2016

    • Business trip
    • Solo traveller
    • Standard Double Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    No internet in next living building!

    Good breakfast

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 July 2015

    • Business trip
    • Couple

    very short staffed therefore receptionist also waitress in restaurant, who worked very hard. She could not have done more! It was a Sunday but dinner in restaurant was poor. It would have been better to shut the restaurant. Very poor wII fii

    the outside architecture

  • Reviewed: 20 June 2015

    • Leisure trip
    • Couple

    Very rude male receptionist no welcome whatsoever Had to wait 2 hours to get in room could not get in until 5.00pm no apology or explanation Wi-fi not working no apology or explanation

    Very clean comfortable and spacious

  • Reviewed: 9 June 2015

    • Leisure trip
    • Group

    Reservations via booking.com was a room with double bed, but that was a very little single bed room - with same price !!! - it is really ufair !!! When arrived, I was informed about price is 87 euro for a night, but not informed about weekend price is higher up to 102 !!! More unfair !!!! Very weak wifi or lack of it in some places. Very hot room because just under roof, small window.

    Really nice place, very good location. Clean, especially the bathroom.

  • Reviewed: 6 May 2015

    • Business trip
    • Group

    no Internet access other than a paid service or 30 minutes a day in the other building. As I traveled the world most quality hotels have Wi-Fi freely available.

    easy-going spacious clean and food really good fair price

  • Reviewed: 10 February 2015

    • Business trip
    • Solo traveller

    Beds really could be better: time to upgrade to decent box-springs!

    Very nice setting in an old building. Breakfast room/restaurant in cellars is lovely!!

  • Reviewed: 17 January 2016

    • Business trip
    • Solo traveller

    Beautiful building and interiors, very good location, comfortable and large rooms and bathrooms. Helpful staff.

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    No Wi Fi in the annex

    Large room in the annex and nice beds. Restaurant very good in castle cellar.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    beautiful room, worth extra.

  • Reviewed: 8 August 2015

    • Leisure trip
    • Couple

    Restaurant was closed for a wedding.

    Nice room en suite, good breakfast. Friendly staff.

  • Reviewed: 14 July 2015

    • Leisure trip
    • Group

    evening meal was so-so and service less than stellar

    good location for us, comfortable room, good breakfast selection

  • Reviewed: 30 May 2015

    • Leisure trip
    • Couple

    Elegant surroundings in a converted Schloss, with breakfast in the vaulted cellars.

  • Reviewed: 11 May 2015

    • Business trip
    • Group

    wyfy not over whole property and there is charge

    quite and fair price

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 24

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