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Reviews of Schlosshotel Eisenach This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Markt 10, 99817 Eisenach, Germany

#4 of 19 hotels in Eisenach

Guests' Choice

Review score

Based on 160 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.2

  • Location

    9.6

  • Facilities

    8

  • Staff

    9.1

  • Value for money

    8

  • Free WiFi

    7.5

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Showing 1 - 13

  • Reviewed: 30 May 2018

    10
    Great location, comfortable room, friendly staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Big comfortable room with large balcony and sitting area (#113) for a very reasonable price. Great location on the Marktplatz. Friendly staff, great breakfast.

    Stayed in May 2018

  • Reviewed: 19 November 2017

    9.6
    Great location.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Our only inconvenience was the access to the internet. It is true that there is W-lan in the room, but perhaps the total capacity of the system is too small. The net effect is that internet access was poor some of the time, and effectively non-existent at other times. We didn't come to Eisenach to spend a lot of time on the internet, but we would have sent a quick photo or two to friends & family if it had been possible.

    Great location. Wartburg is an easy, pleasant walk from the hotel. We took that walk every day!

    Stayed in November 2017

  • Reviewed: 16 June 2017

    6.7
    Hotel location and personnel excellent; interior feels like flashback of DDR's cold war period.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The hotel and the rooms need a substantial overhaul, as the interior still has the atmosphere of the 1970s DDR. No airco in the rooms.

    Location is excellent; Lutherhaus is the neighbor and the market is very close.

    Stayed in June 2017

  • Reviewed: 14 July 2018

    10
    A good hotel for exploring this historic area
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    The staff were friendly and helpful, the breakfast was first class and rooms were excellent.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    8.8
    Everything was excellent , except the quality of the...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent , except the quality of the internet. I was not able to connect from my room, only from reception and it was very slow

    Stayed in June 2018

  • Reviewed: 7 July 2017

    8.3
    Nice place to stay with great breakfast and dinner and next to Luther house
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The curtains could be thicker to darken the room

    Location

    Stayed in July 2017

  • Reviewed: 21 January 2017

    8.3
    Excellent cheap parking
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    Difficult wayfinding inside the hotel

    Excellent cheap parking

    Stayed in December 2016

  • Reviewed: 1 September 2016

    9.2
    Good base for a J S Bach tour.
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Reception desk wasn't always manned.

    Free car parking and wonderful location in town centre. Good food with prompt service.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    8.8
    Well worth a visit.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    A charming but somewhat dated hotel with a very friendly staff. Add to this a nice beer garden/restaurant.

    Stayed in July 2016

  • Reviewed: 22 July 2016

    9.6
    Great place, lots of things to do.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Large room, central location, helpful friendly staff, good sauna suite, secure parking. Restaurant food good. Very clean.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 January 2016

    5.0
    Good Location
    • Leisure trip
    • Couple

    Very old fashioned Internet at extra charge Overpriced for what it is, even though we had a discount offer Staff repeatedly ignored our wish not to be disturbed

    Good Location Easy parking

  • Reviewed: 11 November 2015

    9.6
    The two rooms we booked were very large and comfortable;
    • Leisure trip
    • Family with older children

    The two rooms we booked were very large and comfortable; the bathroom was well equipped; the breakfast was really excellent and the staff was very friendly. The location of the hotel is first rate, better than most of its competitors, being only a stone`s throw from the Luther House, which is almost next door, and the main square. The hotel is family run (unusual for a 4-star house) and it shows.

  • Reviewed: 22 December 2015

    10
    Everything!
    • Leisure trip
    • Couple

    Everything! The room was so cosy and comfortable. Soft pillows and nice bed. Would definitely recommend this hotel.

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 13

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