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Reviews of Schlosshotel Karlsruhe 4 stars

Bahnhofplatz 2, 76137 Karlsruhe, Germany

#18 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 619 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 - 51

  • Reviewed: 4 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    see above for both plus the elevator should be repaired as some people cannot walk up 2 or 3 flights with things when the beautiful ancient elevator breaks down......

    bed extra comfy 2 different pillows very good to choose from .....room superb view over park beautiful wild animals and birds easily visible...room service meal extraordinay good wellcooked natural very tasty bouillon and schnitzel both of which can be very mediocre here wonderful as was the house's own champagne riseling......and the unpasteurized alpine strong true cheese plate v.good indeed (at breakfast they should've had the same cheeses! a bit disappointing...and bacon the first day just wurst and eggs the second.....also perhaps boiling water in room for tea if one doesnt want coffee from the nespresso machine.....but these are very small things, wonderful service, wonderful stay.....

    Stayed in April 2018

  • Reviewed: 17 March 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    The amenities would really need an update, wear and tear is visible. Breakfast was very shabby and staff incredibly slow on check in and check out.

    Old, traditional hotel with hints of former glory

    Stayed in March 2018

  • Reviewed: 11 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The onsite restaurant was below average. Long wait for expensively priced food given the quality. Staff was not very friendly. Would definitely not go there again

    Stayed in January 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night

    The hotel all in all feels a bit old fashioned

    We loved the cleanliness of the rooms and the bathrooms. The rooms were really big with old school high ceilings for a hotel. The free WiFi was very much appreciated by the children and was good. Breakfast in the morning was good with freshly baked bread and every other reasonable choices one might have for breakfast. Parking was cheap and convenient. Despite the location close the the Bahnhof, there was not too much noise in the night

    Stayed in December 2017

  • Reviewed: 22 December 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night

    The price was a little higher than some competitors, but totally worth every penny!!!

    Amazing restaurant with fabulous cuisine. The service was excellent!!! Clean rooms, attentive staff, and convenient location. While it may cost a bit more than some other hotels nearby, the location and amenities are first class.

    Stayed in December 2017

  • Reviewed: 2 November 2017

    • Leisure trip
    • Group
    • Triple Room with Bathroom
    • Stayed 1 night

    though we paid for parking, the hotel could not guarantee a space if we took the car out. The hotel was not located near anything but the zoo.

    This was the only property with an elevator. Breakfast was terrific - the best of our entire 8 days but it was also open to the public which might have influenced the quality and variety of food.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Receptionists were rude, seemingly always in a hurry. they always wanted to get rid of us in a short time, sometimes they didn't even hear out our questions.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Solo traveller
    • Triple Room with Bathroom
    • Stayed 4 nights

    At least 3 times they knocked on my door and just opened it and came it without my having a chance to say, who is it. 2x it was the mini bar lady and 1x housekeeping. The last 2 times I said, please leave.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The free wifi was not amazing, so paid for faster wifi. But that was probably the only thing we could say wasn't great.

    Comfortable, amazing breakfast, quiet, nice soaps and amenities.

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Getting bumped due to their over booking. The hotel they sent me too had a room the size of a bathroom and charged me the same as the bed/sitting room I had booked at this hotel.

    Never had the chance to rate anything. Hotel bumped me on my arrival date. Said they over booked. I had this reservation for 4 months. Ruined my day.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Finding the hotel was difficult due to construction in the town and neighborhood of the hotel.

    The breakfast was superior,the best I've had in Germany.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    The hotel really does need to provide tea and coffee making facilities in rooms

    The staff were wam and friendly and very inciteful brilliant !! congratulations

    Stayed in August 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed overnight, the baby bed was prepared in the room at arrival as requested, late check in hours is a plus when you travel by car, open parking just in front of the entrance (extra 10 EUR per day), the restaurant in the building serves you till 10 pm when the kitchen closes, breakfast starts at 6 am and offers a big variety of choice.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Noise of the overhead air cooling in the room. Make a noise when stopping in the heart of the night. Also, system seems to be locked to min of 19° for cooling.

    The whole was great, but reception could be more friendly

    Stayed in August 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    For a 4 star hotel, I expected more. I felt that the bed was too low, the mattress too firm, the pillows too soft (personal taste), the shower space limited (given the angle of the roof and tub angle), no separate shampoo and conditioner (only a motel-like combo), the WiFi was only fast if paid extra, the floors squeaked (historic building), the working desk was rather small for me, I was lucky to find a close street parking spot (not through the hotel), and the fitness room had literally only 3 machines.

    I liked the breakfast buffet (highly recommended), the friendliness of staff, having a fridge in the room, and having an air conditioner. On the hotel wing towards the zoo, I didn't hear or feel the streetcars. I had a quiet room and didn't hear any outside noise or other hotel guests.

    Stayed in June 2017

  • Reviewed: 26 May 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nicely preserved 1914 building. Excellent an efficient staff. Very good breakfast, including the service Extend check out time for two hours for only 10 euros

    Stayed in May 2017

  • Reviewed: 12 June 2018

    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful old hotel

    Stayed in May 2018

  • Reviewed: 6 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2018

  • Reviewed: 11 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful hotel...Clean..Lovely Breakfast

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Next to the train station

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Great position, very smart hotel.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not very clean. Shower area could be scrubbed cleaner.

    Location was perfect. Breakfast was very nice. The staff were friendly enough.

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Right next to the train station, super location for travelling

    Stayed in March 2018

  • Reviewed: 27 February 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is Lousy

    Stayed in February 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is good. Room is not big(pan house)but cozy.

    Stayed in February 2018

  • Reviewed: 24 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Shower in the bathroom much too small. Not comfortable to get in.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Karlsruhe itself was a ghost town at night, apparently it does this during the holidays

    An incredible building with a really cool lift

    Stayed in February 2018

  • Reviewed: 8 February 2018

    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Bed needs to be replaced. Current one too old and worn out.

    Quiet. Great noise control. Very good breakfast buffet.

    Stayed in February 2018

  • Reviewed: 24 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room and no facilities to justify the price

    Good location

    Stayed in November 2017

  • Reviewed: 24 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    the hotel is OK, just not a 4 start hotel

    Stayed in November 2017

  • Reviewed: 11 November 2017

    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Amazing view from the room. One of the best meals we had in Germany

    Stayed in October 2017

  • Reviewed: 7 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    A bit far away from the center

    Large room, comfortable, well located near train station for arrival and leaving Rokkasho

    Stayed in October 2017

  • Reviewed: 1 November 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    The tea bags are really nice, I believe it is a top brand used.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Not enough stuff to help with luggage, you need to do it yourself. Not very helpful.Nothing to do at the hotel.not much Facilities.

    Great location

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Even Water in room was for 4 eur . No free water in 4 star hotel looks a bit ridiculous

    Stayed in October 2017

  • Reviewed: 17 October 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very good roomservice

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very clean and confortable. A very good breakfast. Excellent location with regards to train station and trams. Quiet.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Near trains n convenient

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great Breakfast

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We liked the Art Deco style. breakfast was very good

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    The location was excellent as it was near the Hauptbahnhof and the Zoologischer Garten.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    It took 1 hour and 20 mins to get our starter in the restaurant.

    The friendliness of the staff, comfort of beds and size of rooms.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Birchermüsli war top!

    Stayed in August 2017

  • Reviewed: 13 August 2017

    • Business trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    There was rich variety for breakfast.The Location of the hotel was also an important point in choosing this accomodation.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights

    Excellent location, parking at hotel, quiet, clean....2nd visit there, and it was perfect. See you next year Schlosshotel!

    Stayed in July 2017

  • Reviewed: 19 July 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    A bit far from the real city center. One needs to take the tram, or walk 20-25 minutes.

    The bedroom was very confortable

    Stayed in July 2017

  • Reviewed: 16 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 4 nights

    couldnt get any extra pillows! room service wasn't great..

    great spacious air conditioned rooms - right in front of the train station

    Stayed in July 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Last time we stayed breakfasts were cooked to order but not now but still a very good choice

    Stayed in June 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Grand and spacious Relaxed atmosphere

    Stayed in May 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The reception staff was very grumpy.

    the bed was nice.

    Stayed in May 2017

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