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Reviews of Schlosshotel Münchhausen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Schwöbber 9, 31855 Aerzen, Germany

#1 of 5 hotels in Aerzen

Guests' Choice

Review score

Based on 229 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8

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Showing 1 - 31

  • Reviewed: 9 September 2018

    10
    excellent, invited to return.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The location is in an excellent area for relaxing and enjoying the day. The food is excellent and the staff is very friendly and makes you feel welcome as if you were with family.

    Stayed in September 2018

  • Reviewed: 27 April 2018

    9.2
    This was literally a storybook setting - I couldn't help but gloat to my family...a castle!!!
    • Business trip
    • Solo traveller
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 2 nights

    Although it was clearly stated during the reservation process, I was still disappointed that the pool was closed. I learned after checking in that the pool reno process is a few months behind schedule. On the flip side, there was a gracious discount policy in effect for all of the paid spa services as acknowledgement for the pool being closed.

    The location and finesse of the property were amazing! This property made me feel like I was in one of those booking.com commercials where I arrived, and was speechless! Amazing property!

    Stayed in April 2018

  • Reviewed: 9 November 2017

    10
    Although a short visit, it was lovely, and relaxing.
    • Leisure trip
    • Couple
    • Double Room in the castle
    • Stayed 1 night
    • Submitted via mobile

    Beautiful facility. I appreciated the personal touch of the personalized letter, and cakes that were awaiting us upon our arrival in our room. There was a wedding the evening of our arrival. Although not for us, it was a lovely end to the night when when outside our room we could see the fireworks for the wedding reception. The morning of our departure, one of the staff gave us an impromptu tour of one of the Castle rooms. It was a lovely gesture.

    Stayed in October 2017

  • Reviewed: 11 September 2017

    7.9
    We look bed the location and staff were brilliant but just a few things that let it down for the mon
    • Leisure trip
    • Couple
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night
    • Submitted via mobile

    That we had to pay for breakfast and we were bitten all over her my mosquitos in the room. Also there was no appointments left for me to have a treatment.

    Setting

    Stayed in September 2017

  • Reviewed: 27 August 2017

    5.4
    Dissapointing. We did the castle hotel tour in Germany and out of 10 we stayed this was the worst
    • Leisure trip
    • Couple
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night
    • Submitted via mobile

    The servers were very rude. They were very perturbed when we requested vegetarian dishes. One actually argued with us regarding our eating lifestyle. We had a reservation for dinner and was rudely ushered out from one restaurant as if we were intruding. We were not made to feel welcome except the concierge who carried the luggage. Was a bad experience.

    The building

    Stayed in August 2017

  • Reviewed: 16 August 2017

    6.3
    Swimming pool is a definite advantage, although saunas were...
    • Leisure trip
    • Family with young children
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night

    Location is actually ~20 km away from the Munchausen town. The gourmet restaurant does not work every day and this is not clearly marked during booking, food and wine at the keller eatery are mediocre. Mosquitoes absolutely killed us during the night...

    Swimming pool is a definite advantage, although saunas were switched off for some reason.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    7.9
    Beautiful romantic spot for way too much money.
    • Leisure trip
    • Couple
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 2 nights

    Unfortunately, we did not have a choice in where to park: free outside or paid inside due to wedding guests. No coffee/tea at the room. The prices are exorbitant: a glass of housewine is 12 euro, a 4 course meal at the * Michelin restaurant is 111 euro without drinks. Breakfast is 29 euro's per person. There was a wedding which caused a lot of noise, it wend on till three o'clock in the morning and then they cleaned up with a lot of noise as of 4.30 in the morning. When we complained about this at the reception they said: yes we had more complaints, there is nothing we can do now. When we checked the reviews we found out that they do this at a regular basis. Conclusion from us: they don't care about the hotel guests, they just pay 160 euro's per night (without breakfast) and they hardly get a good night of sleep. Furthermore, to get to the hotelbar, you needed to cross the "Rittersaal" where it is alowed to smoke. If there ar twenty people smoking and you have to cross the room to get to the bar it is not pleasant, far from. Standard making of the bed is made of duck down, very strange since a lot of people are allergic these days. This was solved easily by housekeeping but you have to be aware. For a hotel like this with it's high prices, the remarks above are unacceptable. We will not go back to this hotel more since we do not think that they will change their way of working as we look at the reviews. We are staying in a lot of 5 star hotels, also with Michelin star restaurants. We know what we can expect for our money.

    Location is marvelous. Employees, except reception employees, are very guest orientated and helpful. Diner in the Schlosskeller restaurant is fine (look at the remarks about the prices below). Very beautiful park and a very nice swimming pool/wellness.

    Stayed in August 2017

  • Reviewed: 29 April 2017

    6.3
    Great stay, disappointed in the end
    • Business trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    During check out we have been firstly overcharged for 300 euros. (The rate for the room was 450 euros, and we've paid 550 for 3 nights) After it was clear and administrator confirmed this mistake, she refused to return our money, telling that they have to take them due to early check out. Day before we were asking would be there any issues with it, and we haven't received any information considering we should pay for it. With all this we feel like we have been deceived, seems like they will invent any excuse for getting our money.

    The hotel is in a very beautiful castle, fresh air and wonderful nature around. Great restaurant. Rooms are very nice decorated.

    Stayed in April 2017

  • Reviewed: 29 July 2018

    8.8
    Loved the location and ambience
    • Business trip
    • Couple
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night
    • Submitted via mobile

    No tea and coffee in the room

    Loved the location and ambience

    Stayed in July 2018

  • Reviewed: 24 May 2018

    10
    amazing
    • Leisure trip
    • Group
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night

    breakfast fit for a queen.

    Stayed in May 2018

  • Reviewed: 16 November 2017

    9.2
    Excellent breakfast!
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    I have nothing to complain about!

    Excellent breakfast! I wished I was more hungry, so I could try it all!

    Stayed in November 2017

  • Reviewed: 7 August 2017

    10
    Astonishing hotel
    • Leisure trip
    • Group
    • Double Room in the castle
    • Stayed 1 night
    • Submitted via mobile

    the hotel is astonishing and really amazing. comfortable , clean and the area around it is amazing.

    Stayed in August 2017

  • Reviewed: 3 June 2017

    9.2
    5 star
    • Leisure trip
    • Couple
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night
    • Submitted via mobile

    Expensive breakfast.

    Top

    Stayed in May 2017

  • Reviewed: 26 April 2017

    9.6
    Exceptinnal
    • Business trip
    • Solo traveller
    • Double Room in the Zehntscheune (tithe barn)
    • Stayed 1 night

    Nothing

    Fabulous hotel in a charming area. Professional and delightful staff. Excellent restaurants. A must be hotel, it was a real discovery!

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    7.5
    What an amazing setting, the hotel is beautiful!
    • Leisure trip
    • Group

    Unfortunately we stayed in The Tithe Barn where there was a wedding on both Friday & Saturday so loud music kept us awake ALL NIGHT, this was dealt with incredibly badly. Wifi is not good, no coffee/tea in room, only toiletries for 1 in a double room and the food was not up to standard. I wish I could say our concerns were dealt with sympathetically but they were not.

    What an amazing setting, the hotel is beautiful!

  • Reviewed: 24 April 2016

    9.6
    Rooms were extremely spacious, pool and sauna were included...
    • Leisure trip
    • Couple

    Almost nothing not to enjoy, the location was rather far from everything which made it difficult to get to, but the rural countryside surroundings were still beautiful

    Rooms were extremely spacious, pool and sauna were included and well worth a visit, free bicycle rental, and excellent food

  • Reviewed: 23 February 2016

    9.6
    Plain excellent - note I stayed in the Annex - super value...
    • Business trip
    • Solo traveller

    Place like this should provide in-room kettle and, yes, ear cotton buds!

    Plain excellent - note I stayed in the Annex - super value for money, large room, very comfortable, excellent bathroom.

  • Reviewed: 22 August 2015

    9.6
    a real 440 year old castle- beautiful grounds, pool, castle.
    • Leisure trip
    • Couple

    all was good, i did not likethatthey do not recycle the free slippers- i hope they take my suggestion and donate them.

    a real 440 year old castle- beautiful grounds, pool, castle. all great.

  • Reviewed: 18 August 2015

    9.6
    The location is definitely way off the beaten track, which...
    • Leisure trip
    • Couple

    25 euros for breakfast is too much and very difficult to find other alternatives. There ar two restaurants; one "gourmet" (closed on Sundays) and one simpler in the cellar. Since we were there on a Sunday we only experienced the latter, where the food was mediocre. Staff very nice tho.

    The location is definitely way off the beaten track, which might be good or bad depending on your view point. We happen to like it. Nice, modern reasonably priced room in the "barn", great shower. Elevator and free outside parking. Beautiful grounds. Surrounded by two golf courses.

  • Reviewed: 22 July 2015

    3.3
    We paid a totaly amount for 2 adults and 3 children through...
    • Leisure trip
    • Family with young children

    We paid a totaly amount for 2 adults and 3 children through booking. Com with visa card on internet. But at check out the hotel charged extra 70 Euro in addition to what we already had payed for all of us. If we knew the new total amount we could have choosen onother hotel not so far away

  • Reviewed: 1 May 2016

    9.2
    Great room, great food !
    • Business trip
    • Solo traveller

    Great room, great food !!

  • Reviewed: 26 April 2016

    8.8
    Wonderful place.
    • Business trip
    • Solo traveller

    High prices.

    Wonderful place.

  • Reviewed: 22 March 2016

    7.9
    Lack of coffee / tea making facilities in the room.
    • Leisure trip
    • Couple

    Lack of coffee / tea making facilities in the room.

  • Reviewed: 29 February 2016

    10
    Everything!
    • Business trip
    • Group

    Nothing could have been better!

    Everything! Just Excellent!

  • Reviewed: 26 December 2015

    9.2
    Facilities, grounds and especially the staff are terrific.
    • Leisure trip
    • Family with young children

    Neither restaurant has a kid-friendly menu at reasonable prices.

    Facilities, grounds and especially the staff are terrific.

  • Reviewed: 14 November 2015

    10
    Everything is perfect
    • Business trip
    • Group

    Everything is perfect

  • Reviewed: 23 August 2015

    10
    Everything was great
    • Leisure trip
    • Group

    Everything was great

  • Reviewed: 22 August 2015

    10
    best place i ever styed at, and i'm 60.
    • Leisure trip
    • Couple

    no recycling by cleaning staff

    best place i ever styed at, and i'm 60. nuff said

  • Reviewed: 14 July 2015

    9.6
    Top notch facilities
    • Leisure trip
    • Couple

    Main restuarant and breakfast rooms not available due to wedding. Demoted to cellar.

    Top notch facilities

  • Reviewed: 25 May 2015

    9.6
    Wonderful dining experience, romantic sourroundings and the...
    • Leisure trip
    • Couple

    Wonderful dining experience, romantic sourroundings and the beautiful spa.

  • Reviewed: 23 March 2015

    10
    All good
    • Business trip
    • Couple

    Nothing Bad

    All good

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 31

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