Herrenstr. 43, 79098 Freiburg im Breisgau, Germany
#16 of 64 hotels in Freiburg im Breisgau
Guests' ChoiceBased on 131 hotel reviews
8.4Cleanliness
9.0
Comfort
8.6
Location
9.7
Facilities
8.2
Staff
9.4
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2024
Karen
GermanyYou hear street noise and also fellow residents coming and going very clearly. Thankfully nobody was running around too late!
Great location. Room really clean and comfortable, it smelt nice and fresh. Staff very friendly and hospitable. Breakfast was great with lots of choice.
Stayed in March 2024
Reviewed: March 20, 2024
Mateja
AustriaThe breakfast is quite expensive for what it offers.
Spacious and comfortable room, very clean. Great location - right in the city center, university 10min walking away, main bus station 15min.
Stayed in March 2024
Reviewed: March 18, 2024
Steve
United KingdomWe had a great stay, staff were superb
Stayed in March 2024
Reviewed: February 26, 2024
Jo
SwitzerlandNothing
The location was great, it was quiet, access to tea and coffee. Staff were really helpful and friendly.
Stayed in February 2024
Reviewed: December 19, 2023
Renata
AustraliaThe shower was a bit odd and sprayed a lot of water onto the floor.
Very clean and comfortable, and well located for accessing the centre of town and the Christmas markets. The property is very old but has been renovated really nicely. The staff were lovely and very helpful.
Stayed in December 2023
Reviewed: December 13, 2023
Ahmet
TurkeyTemperature of the room is not cold but it is not enough for winter times. When you increased of scale of heating from 3 to 5 temperature didn't increase to 5.
Staff was very kind and solution oriented. I had to check in after check in times and they helped me. Room is wide and opportunities is enough. Hotel located at old town and location was perfect.
Stayed in December 2023
Reviewed: December 3, 2023
Thomas
DenmarkWe stayed in an annex that were not connected to the main hotel. That was not convenient.
Great location, kind and helpful staff.
Stayed in November 2023
Reviewed: November 3, 2023
Mark
United KingdomThere are lots of restaurants nearby but couldn't find a cafe nearby that was open before 9am. Probably should have booked a breakfast at the hotel.
The location is excellent; a walk straight through town from the station and very close to the Minster. Nice size room in the annexe, comfortable bed and very clean.
Stayed in November 2023
Reviewed: October 5, 2023
Judit
AustriaThe extra helpful staff! The great breakfast: local, organic, varied.
Stayed in October 2023
Reviewed: September 29, 2023
Simone
NetherlandsThe staff of the restaurant was a bit unfriendly, and the kitchen closes very early which is inconvenient when you arrive late (especially if it is due to a train delay).
We only stayed one night, but the staff of the hotel was friendly, the room comfortable and the location excellent.
Stayed in September 2023
Reviewed: September 10, 2023
Richard
United KingdomRoom was very functional. No air con. No kettle One bottle of free water for two days.
Location was great right in the middle of town. Nice to have a small balcony Good breakfast.
Stayed in September 2023
Reviewed: September 7, 2023
Deana
United KingdomBeautiful room
Stayed in September 2023
Reviewed: September 7, 2023
Muhip
GermanyMy room was in the guesthouse right on the street where people drink until late at night, so it wasn't quiet. It was also a bit awkward going in an out since the entrance is inside a courtyard of a restaurant
Stayed in September 2023
Reviewed: August 14, 2023
Kevin
United States of AmericaA/C would've been great. Elevator was also out when we were there, but I didn't mind the 3 flights of stairs.
Great location, rooms were cute and quaint. staff friendly, good community vibe. Clean
Stayed in July 2023
Reviewed: July 31, 2023
Go_carina
BelgiumThe elevator was out of order so we had to take the stairs and carry all our bags. Pillows were not comfortable (as anywhere in Germany).
A cute hotel, a good location in the center of Freiburg. Dogs allowed. Not accessible by car, but there's a big covered parking lot a minute walk from the hotel, they also offer a discount for the parking. Friendly stuff.
Stayed in July 2023
Reviewed: July 12, 2023
Carolyn
United KingdomNo fridge or aircon
Great location and a modern hotel that retains parts of period charm
Stayed in July 2023
Reviewed: July 10, 2023
M
BangladeshThe room was small. Smaller than what I anticipated from the photos.
I requested an early check-in and they tried their best and provided me! Really thankful.
Stayed in July 2023
Reviewed: July 6, 2023
Thomas
GermanyLocation
Stayed in July 2023
Reviewed: June 28, 2023
Jim
GermanyPersonally, I had no problems. But the guest wing of my room had no step-free access so the hotel is not exactly accessible. The surrounding area has almost exclusively cobblestone which is nice to look at but challenging for people using wheelchairs.
The location of the hotel was suberb. Located in the center of the old town of Freiburg, everything was within walking distance. The tram was just 5 minutes away with a direct connection to the central station. The room itself was in good and clean condition. Nothing particulary outstanding for good or bad. I cannot judge the breakfast as I always ate elsewhere.
Stayed in June 2023
Reviewed: June 22, 2023
Maria
BrazilThe noise from downstairs/ street, which unfortunately happened until late.
Very clean and comfortable room.
Stayed in June 2023
Reviewed: June 21, 2023
Smith
AustraliaThe staff were unbelievably friendly, knowledgeable and extremely helpful. In particular, the receptionist (Gabby - sorry if the pronunciation is not correct) was outstanding in her assistance and knowledge of what to do in and around your beautiful city. Everywhere we walked and travelled to, was exceptional, including Titisee. Thank you so much.
Stayed in June 2023
Reviewed: June 4, 2023
Daria
FranceBedding, especially the matress, could be better. I asked for a quiet room, and I got a room with a very nice view, but it was anything but quiet
The hotel is centrally located, close to everything. Rooms are rather spacious and nicely decorated
Stayed in May 2023
Reviewed: June 1, 2023
Dale
CanadaThere should be clear directions on how to access the hotel from the parking garage. It was really simple, once we figured it out. however, that was after we had lugged our bags down to the end of one street, through the Aldstadt’s gate and down another street to the hotel. In addition, the lift was not working and we had to also lug our bags up the stairs. “Park on the red level, or take the proper lift to access the red level. That level’s exit will take you straight ahead to the hotel. of the lift you are at doesn’t access the red level, go across the garage to the lift on the other side”.
the location was excellent. the staff were helpful and friendly. it was clean and the breakfast was nice.
Stayed in May 2023
Reviewed: May 30, 2023
Michelle
New ZealandNothing
Great location, very helpful staff, excellent variety and choice for breakfast.
Stayed in May 2023
Ennis, Ireland
Mill, Netherlands
Louiseville, Canada
Salou, Spain
Jezera, Croatia
Paris, France
Prague, Czech Republic
Sopron, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content