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Reviews of Schwarzwaldhotel Gengenbach This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

In der Börsiglache 4, 77723 Gengenbach, Germany

#9 of 10 hotels in Gengenbach

Guests' Choice

Review score

Based on 277 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 - 23

  • Reviewed: 6 August 2018

    9.2
    great hotel 5min walk from historical center
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was very little that was not satisfying.

    We loved the airconditioned room, especially with these temperatures. Staff was very nice, facilities like restaurant, breakfast and swimming pool were great. Short walk to historical center of Gengenbach.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    7.9
    Ok, but a little bit too expensive
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Strange smell in the floors, small swimming pool. There is a step for going on the terrace which makes it not-wheelchair-friendly

    Good breakfast, Parking available, nice location for a stroll through the city, cosy terrace

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.1
    Nice but too expensive
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    We had a room with no air-conditioning, so it was really hot by the end of the day. There were many brown (probably coffee) spots on the carpet (luckily we brought with us our own playing mat for our baby). The furnishing is old-fashioned, which rather fits for a 3-stars hotel. The extractor fan in the bathroom was very loud so when someone was in there, the other ones in the room were disturbed by the noise. Wellness area is not free.

    Quiet room. Excellent service at breakfast and dinner. Baby crib for free. Free Konus card for the sights of Gengenbach. Good Wi-Fi connection. Check-out until 11:00.

    Stayed in June 2018

  • Reviewed: 7 July 2018

    10
    What a pleasant surprise. In my opinion the hotel was better located than the centre of town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location was excellent....just a short walk from the old town with plentiful parking, immaculate rooms, friendly staff and reasonable prices which included a super breakfast

    Stayed in July 2018

  • Reviewed: 5 October 2017

    9.6
    Excellent place, value for money!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Location is around a 10-15 min walk, but that's worth it.

    It is an excellent place to stay. Staff, room, breakfast - everything was so perfect. I enjoyed my stay.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    9.6
    A happy stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that they should have a vinding machine for soft drinks and water also hot drinks

    The staff is friendly ,the hotel location is very good , breakfast good .

    Stayed in September 2017

  • Reviewed: 8 July 2017

    9.2
    Nice resort type hotel with many amenities
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not right in the old town so it was more of a walk from the train station, etc. The breakfast was not included although nice, it was expensive.

    Nice resort type property with many amenities.

    Stayed in July 2017

  • Reviewed: 29 June 2017

    7.5
    GOOD SHORT EXPERIENCE
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    ONLY THING IS AFTER 10 PM YOU WILL NOT FIND ANY HOTEL STAFF. NO STAFF STAYS IN THE HOTEL AT NIGHT WHICH IS LITTLE BIT WEIRD FOR A FOUR STAR HOTEL.

    THE HOTEL WAS WELL LOCATED AROUND 10 MINS WORKING TO THE GENGENBACH OLD TOWN. THE HOTEL ITSELF WAS BEAUTIFUL WITH GOOD LAWN AND THE BREAKFAST WAS ALSO GOOD. NOT TOO MUCH VARIATION BUT IN A WHOLE GOOD BREAKFAST. THE STAFF WERE POLITE AND ALWAYS READY TO HELP YOU. THE ROOMS ARE GOOD, BIG SIZED AND VERY CLEAN. OVERALL WE HAD A GOOD EXPERIENCE AND WE ARE GOING TO GO BACK THERE.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    8.8
    Great Stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No coffee machine in room. Air conditioner in the room controlled by Hotel.

    Staff is helpful with all the queries. Room was big and comfortable. With swimming pool, sauna and wellness centre inside the hotel, one can enjoy the day relaxing if its raining outside. The restaurant is very good too. Enough parking place in the hotel.

    Stayed in May 2017

  • Reviewed: 21 August 2018

    6.7
    Fine.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Airco was terrible. Switched off at night. Impossible to operate.

    Good room size. Kids enjoyed the pool. Breakfast was fine.

    Stayed in August 2018

  • Reviewed: 13 August 2018

    9.6
    Very large clean and comfortable rooms, plenty of parking,...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Very large clean and comfortable rooms, plenty of parking, friendly staff and a short walk to the centre of the town. No complaints.

    Stayed in July 2018

  • Reviewed: 29 July 2018

    10
    Excellent location. Walking distance to the beautiful old town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had air conditioning which was a welcomed change. Breakfast excellent. Good parking facilities.

    Stayed in July 2018

  • Reviewed: 29 May 2018

    10
    Ausgezeichnet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent hotel, lovely courtyard, spotlessly clean, small menu but nice, portions are huge!

    Stayed in May 2018

  • Reviewed: 21 November 2017

    10
    Excellent.
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Nothing

    Staff were very welcoming and extremely helpful. The location is excellent and the breakfasts good,

    Stayed in November 2017

  • Reviewed: 28 June 2017

    8.8
    No coffee making facilities
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee making facilities

    Stayed in June 2017

  • Reviewed: 7 April 2017

    9.6
    nice nature
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    nothing we can complain

    Very nice location, the room was big and quite, the atmosthere friendly. The restaurant in the hotel very good.

    Stayed in March 2017

  • Reviewed: 4 January 2017

    6.7
    Ok stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff could be more helpful

    Bed is ok. But breakfast no good. Staff not familiar with the place of interest

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 August 2015

    9.2
    We had one of the apartment style room's which was very...
    • Leisure trip
    • Couple

    A walk into the old town .all be it a nice short walk along the river.

    We had one of the apartment style room's which was very spacious with excellent facilities.gym and pool were available.breakfast were great with lots of choice.

  • Reviewed: 30 July 2015

    3.8
    In a really good central location for Black Forest day...
    • Leisure trip
    • Solo traveller

    From a rude staff who hardly spoke english, to stained carpets and filthy-musty rooms, to the most disgusting breakfast I have ever seen offered at a hotel- this place is a big disappointment. Nothing in the spa worked, they werent offering laundry (next week we will, they said), and again- the place was filthy.

    In a really good central location for Black Forest day tripping.

  • Reviewed: 26 July 2015

    7.9
    Staff were extremely friendly and helpful.
    • Leisure trip
    • Couple

    No A/C at a 4 star hotel. Expected better beds at a 4 star hotel.

    Staff were extremely friendly and helpful. Room was clean. Easy walk to old town Gengenbach.

  • Reviewed: 9 June 2015

    9.2
    Location
    • Leisure trip
    • Family with older children

    No water kettle in room Hotel not easy to find from the Gengenbach railway station unless you ask for very specific directions

    Location Hotel itself Breakfast Cheerful staff

  • Reviewed: 12 April 2015

    9.6
    Small but clean and pleasant swimming pool and sauna - open...
    • Leisure trip
    • Family with older children

    No picturesque view from the room - not really a problem. Hotel is beside a road but the room was quiet. Minibar but no kettle in the room.

    Small but clean and pleasant swimming pool and sauna - open long hours. Helpful and friendly staff. Good value, good quality meal in the restaurant. Plenty of choice for breakfast and it was available until 10am. Room was comfortable, bright and clean.

  • Reviewed: 13 August 2015

    7.9
    Location & value for money
    • Leisure trip
    • Couple

    Location & value for money

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 23

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