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Reviews of Hotel Schwarzwald Freudenstadt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Helene-Frey-Weg 2, 72250 Freudenstadt, Germany

#28 of 32 hotels in Freudenstadt

Guests' Choice

Review score

Based on 670 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    7.2

  • Staff

    7.5

  • Value for money

    7.4

  • Free WiFi

    8

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Showing 1 - 17

  • Reviewed: 20 September 2018

    5.4
    The view to the black forest is fantastic and the lawn is...
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff at the reception is unfriendly. The whole atmosphere of the hotel is cold, lifeless and abandoned. The outside pool is cold and dirty. The breakfast is average. They have actually a very nice spot with a beautiful area, but unfortunately it is not managed properly and no one seems to care. Too expensive for what you get!

    The view to the black forest is fantastic and the lawn is very nice. Close to the lovely town.

    Stayed in September 2018

  • Reviewed: 20 July 2018

    5.4
    Ok for the price but cleanliness costs nothing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Long waits for drinks an checkout . The staff were all standing outside smoking when we arrived very dirty windows . Hand marks everywhere. Staff were no where to be seen an has to hunt them down . Quite grubby

    The pool

    Stayed in July 2018

  • Reviewed: 20 July 2018

    10
    The Location - It was very easy to reach in the Car
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The Location - It was very easy to reach in the Car The Swimming Pool - They had a indoor pool and a very nice outdoor pool facing the garden which was very nice

    Stayed in July 2018

  • Reviewed: 18 June 2018

    9.2
    Enjoyable stay, helpful staff, would stay again.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Small points really. No one on reception for a good hour or so one day for a staff meeting so no service available when bell rung. Would be better if the staff meeting was split to keep reception covered. Many breakfast tables were already reserved for other guests but the 6 of us did get accommodated in the bar area.

    Garage for our motorbikes. Good breakfast. Easy walk into town centre. Helpful staff.

    Stayed in June 2018

  • Reviewed: 10 July 2017

    10
    Really good facilities and Motorcycle friendly too
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Ran out of genuine Black Forest gateaux in the Coffee and cake for €5.50 deal !

    The rooms had a nice view of the garden and a balcony. Despite being really warm out, the rooms remained cool. The buffet breakfast was really good with plenty of choice and plenty of food. The staff made us really welcome and gave us (as motorcyclists) the choice of a garage with tools and cleaning materials to park in or to park directly outside the entrance which was really nice. Within easy reach of the B500, a fantastic motorcycle ride. An easy 15 minute walk into the town square.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    6.3
    Good and Bad
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    On arrival we were allocated a very poor room with no outdoor space at the furthest point from reception, bar etc. On complaining, we were given a different room with a balcony, although still in the most distant block. Pretty poor when we'd booked months ago and also prepaid. Breakfast was fine but would not recommend the evening buffet - like poor school dinners. A la carte menu was short but food ok. The swimming pool was fine though the outdoor section was very small and it was very difficult to get to for people with limited mobility.

    Free transport card for the local buses and trains was brilliant. Also it was an easy walk from the hotel to the stadt train and bus stations even for my husband who has reduced mobility. It would have been helpful if the male receptionist had told us the buses stopped at 7. Had to get a taxi back the first night.

    Stayed in July 2017

  • Reviewed: 25 October 2016

    7.1
    excellent hotel but difficult to find
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite difficult to find unless you have a GPS and not enough parking, but it is possible to park on nearby streets.

    Excellent hotel in beautiful setting with good facilities and an included full breakfast

    Stayed in October 2016

  • Reviewed: 24 June 2018

    6.3
    Location
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    I got a room where I can hear the room nearby, only aftet asking I got a normal one

    Location

    Stayed in June 2018

  • Reviewed: 4 October 2017

    10
    Staf very friendly
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staf very friendly

    Stayed in August 2017

  • Reviewed: 1 June 2017

    9.6
    Great base for motorbike touring.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Good food and accommodation. Garage for our motorbikes was an added bonus. The hotel is not in the town centre but the quiet location suited us.

    Stayed in May 2017

  • Reviewed: 23 April 2017

    9.6
    Great value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dinner is disappointing

    Everything under one roof

    Stayed in April 2017

  • Reviewed: 20 April 2017

    8.8
    A great place to stay in the green outskirts of Freudenstadt
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The hallway was quite noisy!

    A great location for any weather! Even for snow in April!

    Stayed in April 2017

  • Reviewed: 9 January 2017

    6.3
    Fit for purpose, value for money, service OK.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Insufficient parking

    Fit for purpose, value for money, service OK.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    7.1
    Close to panorama-bad
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Inside the room it was a bit of mold on the wall

    Close to panorama-bad

    Stayed in December 2016

  • Reviewed: 14 October 2016

    9.6
    Not having proper separate twin beds
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not having proper separate twin beds

    Stayed in September 2016

  • Reviewed: 4 October 2016

    8.8
    A much cheaper alternative to anything similar in Baden Baden
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    It was a long walk to the town

    Friendly staff and great facilities, bar and restaurant.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 February 2016

    7.9
    Restaurant + Food unsatisfactory
    • Business trip
    • Solo traveller

    Restaurant + Food unsatisfactory

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 17

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