Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of The Suite Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Fellnerstr. 3, Westend, 60322 Frankfurt/Main, Germany

#24 of 27 Holiday rentals in Frankfurt/Main

Guests' Choice

Review score

Based on 299 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    7.3

  • Value for money

    7.2

  • Free WiFi

    7.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 21 September 2018

    7.5
    Lovely neighborhood. Rather expensive rates (some tweaking on the cons to justify the high costs).
    • Family with young children
    • Classic Suite
    • Stayed 10 nights

    Broken refrigerator door (had to open with a kitchen utensil every day). Refrigerator full of (unwanted) bar items. Freezer so full of ice buildup that no frozen food could be placed inside. Stained coffee mugs in cupboards. Several stains on sitting room couch. Breakfast food always the same.

    Very helpful and friendly reception and cleaning staff. Safe and beautiful neighborhood/architecture. Close to UBahn. Within walking distance to Kiel Street shopping and groceries stores. Pretty park across the street. Comfortable living area in apartment.

    Stayed in September 2018

  • Reviewed: 31 August 2018

    8.3
    It’s located very convenient location for my meeting and I...
    • Business trip
    • Family with young children
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    Only breakfast time at this hotel one woman working for the breakfast period was not so friendly and I have keep some unopened yogurt for my child to eat , as most of the child took a bit longer to finish their meal . Even we have not yet finish the breakfast , she took all my food away, I asked my food back , she was quite unfriendly. But rest of the staffs are ok.

    It’s located very convenient location for my meeting and I was traveling with a kid, after my work easily walk to a park and have many nice restaurants around . Or you could easily cook by yourself.

    Stayed in August 2018

  • Reviewed: 20 July 2018

    8.3
    The entrance with the little garden with rocking chair was...
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night

    The towels could be better, newer. The brakefast can include more healty options instead of charcuterie, for vegetarian people. Staff could be a bit smiling

    The entrance with the little garden with rocking chair was very sympathic. The soap used was ecologic friendly. The location is nreally nice just next to this magnifique park

    Stayed in July 2018

  • Reviewed: 23 June 2018

    8.8
    Nice, clean rooms, comfortable bed, kitchen for the...
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    No air conditioner.. in the morning very noisy as so close to the kinder garden..

    Nice, clean rooms, comfortable bed, kitchen for the people which like to cook. Two TV screen.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    5.8
    The bathroom was skin deep clean – looking further it...
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    The bathroom was skin deep clean – looking further it wasn't at all. Stains from the guest before in the shower and the tiles surrounding the shower. A very "hurry hurry" clean up. Very very skin deep.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    9.6
    Short but enjoyable.
    • Solo traveller
    • Classic Suite
    • Stayed 1 night

    The amount of space for the price was fantastic. I enjoyed my one night there and would have enjoyed staying there for an extended stay. The place could easily sleep 4 people. It had one bedroom with a queen size bed and a couch with a pull out bed.

    Stayed in May 2018

  • Reviewed: 19 April 2018

    7.1
    Quiet, yet central location.
    • Solo traveller
    • Classic Suite
    • Stayed 4 nights
    • Submitted via mobile

    All rooms are no smoking. Receptionist was very rude at check out.

    Quiet, yet central location. Rooms are very sapcious and are more like apartments rather than normal rooms( seperate bedroom, kitchenette, small table with chairs for eating and sitting area with a couch and a large tv) Room had access to a lrwge terrace.

    Stayed in March 2018

  • Reviewed: 18 April 2018

    7.5
    Very large room well maintained.
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 3 nights

    Very large room well maintained. Some minor stains on couch but nothing major. All kitchen appliances worked, within short walk to centre, and breakfast had an array of options. Only the Spa area was unavailable at time of stay (Apr 2018).

    Stayed in April 2018

  • Reviewed: 5 February 2018

    8.3
    good location, few minutes from the centre on foot;
    • Business trip
    • Couple
    • Classic Suite
    • Stayed 2 nights

    in the kitchen there are some items missing like a good knife or big plates...

    good location, few minutes from the centre on foot; spacious apartment in good condition, some items new; good wifi; electric kettle, stove with oven, dishwasher with tabs...

    Stayed in February 2018

  • Reviewed: 24 August 2017

    6.7
    The elevator is very small, holds two with luggage, only,...
    • Leisure trip
    • Family with young children
    • Deluxe Suite (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The elevator is very small, holds two with luggage, only, this is very strange for the price we paid, we we're travelling with 4, so two trips to get to our room at 22:00

    Stayed in August 2017

  • Reviewed: 24 August 2017

    5.8
    The beds were very very comfortable!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is being renovated at the moment, which was not obvious from the booking.com website. We were woken up by hammering. We had to walk around a lot of mess and also coordinate our departure with the workmen because we'd been parked in by them (there isn't really onsite parking, just two driveways that we were told we could park in). The rooms are very nicely renovated in some parts but in others are unfinished (the parquetry floors, for instance, which made me concerned about getting splinters). Facilities in the two rooms we booked were uneven - few glasses and cooking equipment and no dishwasher in one (but a whole box of dishwashing tablets) and a lot of cooking equipment and a dishwasher (but no dishwashing tablets!) in the other. The family suite only had enough lounge seating for three people, but beds enough for four people. On checking out I was asked to pay the remainder of the bill which I had assumed from communication through booking.com had been fully paid. It was explained to me that staff had only processed part of the payment. This was an unwelcome surprise. The staff generally seemed unhappy and bored.

    The beds were very very comfortable! Showers were great. Rooms were able to be made very dark with the shutters which was great.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    8.3
    Although the property is under renovation, the appartment...
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Although the property is under renovation, the appartment was clean and perfect for our small family. Very good variety for breakfast (both warm and cold items). The central location is excellent.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    6.3
    One night in Frankfurt
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    The stuff seemed so unengaged, the building is under renovations meaning the inside was full of dust! But I'd still recommend the place though.

    The place was really pretty and big with an option to cook for yourself too. Nice location and close to a park. Nice views. Good sound proof and I'm pretty sure when renovations are done it will be amazing 😉

    Stayed in July 2017

  • Reviewed: 26 June 2017

    7.5
    Location, cleanliness, breakfast
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was hot. The living space window was not able to be opened and we had trouble sleeping. Also the curtains didn't block put the light adequately. That said, the rest was amazing!

    Location, cleanliness, breakfast

    Stayed in June 2017

  • Reviewed: 11 June 2017

    8.8
    Spacious and comfortable with some minor, easily-remedied trifles
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night

    The staff was generally very friendly, but the receptionist during my check-in decided to address me as "Du". Never had that happen to me at a hotel before. Also didn't really like how potato chips and peanuts were placed prominently on the counter, but sold separately as part of the minibar. No toothpaste, toothbrush or bathrobe. Wi-Fi coverage was a bit weak in the bedroom.

    Big, comfortable bed and large room. Bathtub. Well-furnished with a TV in both the living room and the bedroom. Very comfortable sofa. The staff was very helpful and even prepared my bag at an arranged time for pickup later after my check-out.

    Stayed in June 2017

  • Reviewed: 12 May 2017

    3.3
    The one place not to go in Frankurt (unless the other option is to sleep on the street in winter...)
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    wouldn't know where to start for starters I would hire a professional hotel manager to take over the helm...

    not much There was a funny dog smelling my feet while I was having breakfast in that dark windowless basement, no chance to order anything a la carte, (just the cold cuts and some super-burnt coffee, plus supermarket processed juice....) The big award should be given to intimacy-protection... my bedroom window didnt have a curtain nor a black out. So I would wake up at 5 and read until the workers doing the facade would be climbing up and staring at my room.... gorgeous experience overall...

    Stayed in May 2017

  • Reviewed: 10 May 2017

    5.8
    The room wasn't really clean, lots of dust on the floors...
    • Business trip
    • Group
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn't really clean, lots of dust on the floors and in the bathroom. Killer on my allergies. We told the attending receptionist his response was "it's not my job. I'm just here at the reception."

    Stayed in May 2017

  • Reviewed: 8 May 2017

    9.6
    Great little spot in the middle of Frankfurt City
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night

    The toilette seat has seen better days, but that is "what didn't you like" on a high level.

    You basically get a big apartment in the middle of the City for a nice price. You have a complete kitchen, a living room, bedroom and bath. It stands the name "The suite Hotel" The staff was very friendly and helpful. It's 3-4 min from the heart of the city, two min to the subway station etc. For my next business trip to Frankfurt i will gladly be back at this Hotel.

    Stayed in May 2017

  • Reviewed: 29 April 2017

    9.6
    Wonderful place to STAY for Holidays or Business Trip
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    Taxi charges were high from airport to hotel 35 Euro to 40 euro one way

    It was in Ideal location of my conf, near to Hilton hotel and market place , All very good Fantastic

    Stayed in April 2017

  • Reviewed: 21 March 2017

    6.3
    1. Although I asked for a non-smoking room, I was assigned...
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night

    1. Although I asked for a non-smoking room, I was assigned in a smoking room. 2. Decoration was not for a calm and quiet sleep in the room. 3. Reparations outside complicates the access

    Stayed in February 2017

  • Reviewed: 15 February 2017

    4.2
    This was not a hotel! It was a construction site!!!
    • Business trip
    • Group
    • Classic Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was under total renovation! Actually they should not have the hotel open until the renovation is completed! We thought we were staying in a building that is now constructed!!anyway the building was full of dust and materials and this does not show respect to the customer that pays money and is waiting to recieve services for the money he pays ! We paid almost 200€ per day but we faced this situation! The main entrance was full of materials and a huge Derrick! Even though they had customers all floors were full of dust which is very dangerous for customers to fall and hurt!

    The location was great!

    Stayed in February 2017

  • Reviewed: 21 December 2016

    3.8
    Under complete renovation plans - not suitable for booking
    • Couple
    • Classic Suite
    • Stayed 1 night

    We arrived in the evening at the hotel. It was hard to see as there was so much construction equipment and material blocking the entrance. It was very dark and hard to reach the front door. We thought the hotel was completely closed. There were a couple of lights on so we walked in the door where piles of materials and new windows were stacked waiting to be installed. The man at the reception behaved as if nothing was out of the ordinary. We went up to our room which must have been one of the few not yet renovated which they rented out. It was like staying in a ghost house.

    Stayed in November 2016

  • Reviewed: 12 December 2016

    8.8
    Excellent location - within walking distance of must of...
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 7 nights

    The hotel is going through renovations and an addition, but we were not told about this - found out when we arrived. It was VERY noisy during the day caused by the construction.

    Excellent location - within walking distance of must of downtown Frankfurt. This was our third time to stay here.

    Stayed in December 2016

  • Reviewed: 21 November 2016

    6.7
    The hotel is undergoing construction work, involving loud...
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is undergoing construction work, involving loud noise and dust. Our window shades were removed in the middle of our stay. We had no forewarning about this situation.

    Stayed in November 2016

  • Reviewed: 3 November 2016

    5.4
    Maybe Again When Renovations are Over
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    There is a ton of construction going in both in and outside of the facility and it was filthy dirty. The windows were broken and could not open properly. There was a general air of shabbiness.

    The location is great: the size of the rooms is great.

    Stayed in October 2016

  • Reviewed: 19 October 2016

    6.3
    Under renovation & mediocre breakfast
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    Staff could have been a little friendlier. Breakfast could be a lot better. Hotel was under renovation. Photos on booking.com show a fitness room. Unfortunately this wasn't available due to the renovations.

    Large 2 bedroom apartment with kitchen, bathroom & lounge. Very spacious. Good beds.

    Stayed in October 2016

  • Reviewed: 22 September 2018

    5.0
    Well located suite hotel
    • Leisure trip
    • Family with young children
    • Deluxe Suite (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Run down, over-priced, indifferent staff.

    Well located suite hotel

    Stayed in September 2018

  • Reviewed: 14 September 2018

    8.8
    Welcome to Frankfurt
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast buffet was small and with a small variety

    The Location was great and the apartment was beautiful

    Stayed in September 2018

  • Reviewed: 28 August 2018

    10
    Location
    • Leisure trip
    • People with friends
    • Deluxe Suite (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    No parking

    Location

    Stayed in August 2018

  • Reviewed: 8 May 2018

    5.8
    Breakfast was ok
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    Breakfast was ok

    Stayed in April 2018

  • Reviewed: 23 March 2018

    6.3
    Location .
    • Business trip
    • Group
    • Apartment (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness

    Location .

    Stayed in March 2018

  • Reviewed: 21 January 2018

    10
    nice hotel
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    nothing

    the location

    Stayed in January 2018

  • Reviewed: 14 December 2017

    9.6
    Clean, near the city
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    I kept on hearing the water flow to the heating system. This was abit weird

    Clean, near the city

    Stayed in November 2017

  • Reviewed: 21 October 2017

    6.7
    Pleasant, but this will be a back up
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 4 nights
    • Submitted via mobile

    Living room was a bit dark. Breakfast spread could have included more fruits

    Location was quite good, although the street is rather quiet at night

    Stayed in October 2017

  • Reviewed: 16 October 2017

    7.5
    Short, clean and handy
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Construction

    Room and bed good

    Stayed in October 2017

  • Reviewed: 8 October 2017

    10
    All was perfect
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 2 nights

    Wifi at reception ( -1 floor wasn't working)

    Big rooms with equipped kitchen (even dishwasher)

    Stayed in October 2017

  • Reviewed: 25 September 2017

    10
    One memorable stay in suite hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Internet on and off

    Royality

    Stayed in September 2017

  • Reviewed: 28 August 2017

    7.9
    Nice and confortable hôtel in Frankfurt
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    The WiFi coverage is severely bad

    Very clean, confortable and quiet

    Stayed in August 2017

  • Reviewed: 21 August 2017

    6.7
    During stay the hotel was in construction repair so made us...
    • Leisure trip
    • Group
    • Deluxe Suite (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Some chair too old, brocken, not valueabe to the price

    During stay the hotel was in construction repair so made us hard to access

    Stayed in August 2017

  • Reviewed: 16 July 2017

    10
    Best hotel in frankfruit!
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    Fantastic hotel friendly staff and extreamly helpful

    Stayed in July 2017

  • Reviewed: 2 July 2017

    6.7
    Lots of stairs therefore not ideal for families with...
    • Business trip
    • Family with young children
    • Deluxe Suite (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Lots of stairs therefore not ideal for families with pushchair

    Stayed in July 2017

  • Reviewed: 28 June 2017

    6.3
    Not recommended for summer time
    • Leisure trip
    • Family with young children
    • Apartment (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    No air condition its very hot can't sleep

    Nice and clean

    Stayed in June 2017

  • Reviewed: 23 May 2017

    6.7
    Works in process
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    Works in process

    Stayed in May 2017

  • Reviewed: 15 May 2017

    6.7
    Should've informed that the hotel was under renovation.
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night

    Should've informed that the hotel was under renovation.

    Stayed in April 2017

  • Reviewed: 6 May 2017

    5.8
    Good
    • Business trip
    • Solo traveller
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in May 2017

  • Reviewed: 23 February 2017

    7.5
    Not very good but location makes it a must to stay
    • Business trip
    • Group
    • Deluxe Suite (4 Adults)
    • Stayed 2 nights

    Be aware refrigirator does not have deep freze. There's no trouser press and the property is under reconstruction

    For me location is great

    Stayed in February 2017

  • Reviewed: 18 November 2016

    6.7
    Non-smoking room smelling smoke
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Non-smoking room smelling smoke

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    5.4
    I like the location near , walking distance from center.
    • Business trip
    • Solo traveller

    The bed matrace was very bad quality as i stayed for 2 weeks by back its really hurting and I cldnt sleep well, the location is nice close to the center but honestly right next to school of kids was really hard to relax in working days. Breakfast was the same every day so if you staying for longer time you wont enjoy. Cleaning ladies were everyday in my room but didnt clean properly plus never locked the room once they left. No foreign chanels in TV or option to change the english language. Wont come again for the price you can have better and more comfortable hotels.

    I like the location near , walking distance from center. Nice terace to spend more time. Beautiful park just infront of the hotel. Room spacious and nice furniture , modern.

  • Reviewed: 20 April 2016

    4.6
    not much to like about this place anymore, I have stayed...
    • Business trip
    • Solo traveller

    the bathroom and room was REALLY not clean, there must of been water damage recently you can smell the mold, and the warped flooring the main room window was broke so I could not vent out the mood smell. the heating barely worked, wifi was to weak to use.

    not much to like about this place anymore, I have stayed several times in the past and had completely different experiences.

  • Reviewed: 10 April 2016

    9.2
    The bed & pillows were the best!
    • Business trip
    • Couple

    Limited parking, but good transport system, short walk to underground.

    The bed & pillows were the best!! & we travel a lot & can honestly say, this was the most comfortable bed ever!! Room was spacious & well laid out, thoughtfully decorated, clean. Great to have a bath, lots of hot water, and an uncomplicated easy to operate working shower!! Breakfast was included in our deal, coffee was good & food superb!

  • Reviewed: 10 March 2016

    7.9
    The beds were very comfy and the breakfast was great - wide...
    • Leisure trip
    • Family with young children

    Better directions to find the hotel as we found it difficult to work out the metro initially.

    The beds were very comfy and the breakfast was great - wide selection of hot and cold food.

  • Reviewed: 10 March 2016

    7.1
    The location was great, right next to the U-bahn.
    • Business trip
    • Solo traveller

    The decor was dated and as other reviews stated the wi-fi wasn't great.

    The location was great, right next to the U-bahn. The room was clean and comfortable and for the price not much to complain about.

  • Reviewed: 1 March 2016

    9.2
    The best value for money ever!
    • Business trip
    • Couple

    Hotel slippers would have been nice, I didn't bring my own. If you bring your slippers you're all set. Great hotel!

    The best value for money ever! Location is amazing, 5 min walk from city center! Super clean. Nice breakfast. You can smoke in the room. Cheaper than other hotels, but you get everything you need. Even for a longer stay. A+

  • Reviewed: 26 February 2016

    10
    Great place for a family.
    • Leisure trip
    • Family with young children

    Not easy to find out. Definitely need to prepare the address to visit eve though you use a taxi.

    Great place for a family. Two independent rooms and a living room. Bathroom is clean and big.

  • Reviewed: 25 February 2016

    7.5
    Clean and confortable bed, location is perfect especially...
    • Business trip
    • Solo traveller

    Kitchen equipment is not sufficient, should be much better. Hotel management should care more since it is an apart style

    Clean and confortable bed, location is perfect especially for me

  • Reviewed: 14 February 2016

    4.2
    Very good bed, bathroom
    • Business trip
    • Couple

    Terrible reception staff. We had a room where previous occupants had smoked (ashtray still there) and had windows open (although around 2C outside) and still had headaches from smoke smell.

    Very good bed, bathroom

  • Reviewed: 11 February 2016

    6.3
    - Centrally located hotel
    • Business trip
    • Solo traveller

    - Bad wi-fi connection - Unfriendly staff (sometimes I wonder how people can be so unfriendly when they work in the hotel industry) - Uncomfortable couch - No shutters - Breakfast buffet with a wide variety of products, though of poor quality

    - Centrally located hotel - Big room with nice bathroom - Comfortable bed

  • Reviewed: 27 October 2015

    9.2
    Very clean apartments, good breakfast, 5 minutes walking o...
    • Leisure trip
    • Couple

    Small double bed (1,50 m) and big german pillows make sleeping a difficult matter

    Very clean apartments, good breakfast, 5 minutes walking o the city center

  • Reviewed: 9 October 2015

    2.9
    Apartment and it has kitchen.
    • Leisure trip
    • Family with young children

    Extremely soft very old pillows and gives neck pain. Rude receptionist lady, gentleman in the evening is ok. No late checkout available, even for an hour. No air condition and when you open windows, the flies and other insects come in. Bed is very old and not comfortable. Commode is in line with the wall and you have to sit sideways. No cleaning available after 11:00.

    Apartment and it has kitchen.

  • Reviewed: 30 September 2015

    6.3
    Just a 5-minute walk to the city center.
    • Leisure trip
    • Couple

    The cutlery and some of the casseroles were dirty when we arrived.

    Just a 5-minute walk to the city center. The kingsize bed was great and the room was very quiet.

  • Reviewed: 5 September 2015

    5.8
    The location was great.
    • Leisure trip
    • Group

    The staff were not overly friendly or helpful.climbing stairs up and down to get to the ground floor.

    The location was great. It was nice and quiet.we were able to park the car.

  • Reviewed: 25 August 2015

    9.2
    Our room was renovated, very spacious, modern, fully equiped...
    • Leisure trip
    • Solo traveller

    Ont the outside the building looks small and old, idem for the reception area and the corridors. It really doesn't match the modernity and the comfort of the rooms. I hope the renovation will follow.

    Our room was renovated, very spacious, modern, fully equiped, beds extremely comfortable.

  • Reviewed: 18 August 2015

    7.5
    Good location, big rooms, rather suits, nicely furnished.
    • Leisure trip
    • Family with young children

    It is hard to say that this is 4****hotel. Far from that but size of the rooms is very good. While there is a kitchen in the room with some equipment, dishes and utensils but no kettle, which is essential.

    Good location, big rooms, rather suits, nicely furnished. Good for staying with kids.The hotel provided a nice bed for a child upon request. Two TVs- each in every room.

  • Reviewed: 2 August 2015

    7.9
    Location to the city - was and easy walk and across from a...
    • Leisure trip
    • Family with older children

    Would have liked to be able to some washing and would have been nice to have access to a washing machine as we stayed for a week.

    Location to the city - was and easy walk and across from a park. Good restaurants close by. Could cook in the rooms if needed. Clean and comfortable.

  • Reviewed: 26 July 2015

    7.5
    The rooms are generally spacious (there is a reason for the...
    • Business trip
    • Solo traveller

    While the hotel is in a quiet street, it is next to a school - no sleeping in (at least not during the week)... In any case, only a few rooms have facilities to shut out the sunlight - you will be woken by the rising sun, like it or not. Breakfast is also only until 10 am sharp - at that time staff will already be waiting to clear the buffet, and not let you in. Last but not least, internet is intermittent; when it works, quality is also very variable.

    The rooms are generally spacious (there is a reason for the "suite" in the hotel's name...), with new, comfortable beds. The interior design is a quirky mix of modern, retro and (fake) antique - someone obviously made an effort, and I like the results. Some suites have a full kitchen, some only a fridge; all have large flatscreens with cable TV.

  • Reviewed: 19 June 2015

    6.5
    It is spacious suite with kitchen facilities, balcony.
    • Business trip
    • Solo traveller

    The rails of the balcony are worn, the curtains need cleaning. The sunshade in the balcony was moving with the wind making noise. There was no possibility to roll it up so I asked to change room. Unfortunately in the other room I was many times disturbed during night by another annoying noise by a creaky stuff moving by the wind on the roof above the bedroom. I had to call the reception to check that. The switch of the lamp in the bedroom is behind the bed, which is not easily accessible. This is certainly impractical for a bedroom. The breakfast room was on the ground floor across the reception and a fly sitting to food on the buffet certainly did not favor my appetite. Any of the rooms had bathroom slippers which should be must for a four stars hotel and the reception gave me upon my request.

    It is spacious suite with kitchen facilities, balcony. The breakfast was pretty good, but it could include more fruits. The staff has helpful.

  • Reviewed: 28 May 2015

    7.9
    It was fairly a 4 star hotel, as I stayed there after coming...
    • Business trip
    • Solo traveller

    It was fairly a 4 star hotel, as I stayed there after coming from four star hotels in Brussels and Cologne and the difference was huge. The path to my suite room was complicated. I had to open two doors and there was miserable 2 metre corridor with these two wild doors.

  • Reviewed: 26 March 2015

    7.1
    Quiet place with relatively central location, about ten...
    • Leisure trip
    • Family with older children

    Small hotel, no lobby space.

    Quiet place with relatively central location, about ten minutes walking to Zeil street, and old Opera, and 20 minutes to Romer platz, and Cathedral. Friendly staff.

  • Reviewed: 11 March 2015

    7.9
    The rooms and the way they were decorated.
    • Leisure trip
    • Group

    You need a hand rail on the elevator side of the stairs. I have a new hip and need to use a cane and it was scary to walk up and down the stairs.

    The rooms and the way they were decorated. Loved the big white sofa!

  • Reviewed: 26 February 2015

    7.9
    The Location is great.
    • Business trip
    • Solo traveller

    The Location is great. Quiet, peaceful with a great park just in front but on the same time so close to where everything happens, metro and restaurants.

  • Reviewed: 24 February 2015

    6.3
    Beds were comfortable and nicely appointed.
    • Leisure trip
    • Family with older children

    No in room coffee options. Living room area furniture was very tired and worn out. Curtains were fairly sheer, so don't plan on sleeping in.

    Beds were comfortable and nicely appointed. Lots of choices of refreshments in fridge and at reasonable prices. Breakfast buffet was plentiful and good. Good amount of room in the two bedroom suite. Wonderful balcony. Wonderfully appointed bathroom.

  • Reviewed: 12 February 2015

    9.6
    This serviced apartment was clean, excellent value and...
    • Business trip
    • Solo traveller

    This serviced apartment was clean, excellent value and extremely comfortable. I had a great sleep and I was amazed by how deep the bath tub was. The kitchen facilities were excellent and the Wi-Fi was easy to access. The underground station is a 3 minute walk from the hotel and this made it a quick commute into the city centre and to key transport links. I would definitely stay here again and recommend it to other travellers.

  • Reviewed: 18 April 2016

    9.2
    there is like to be at home
    • Business trip
    • Solo traveller

    there is like to be at home

  • Reviewed: 16 April 2016

    6.3
    Big rooms
    • Leisure trip
    • Couple

    A lot of noise from another room and in the hallways.

    Big rooms

  • Reviewed: 3 March 2016

    8.8
    Overall the experience was very good.
    • Business trip
    • Couple

    Overall the experience was very good. Staff very friendly. Selection at breakfast very good

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 75

Guests also reviewed these properties: