Holstenwall 19, Hamburg Neustadt, 20355 Hamburg, Germany
#309 of 359 hotels in Hamburg
Guests' ChoiceBased on 152 hotel reviews
6.6Cleanliness
7.0
Comfort
6.5
Location
8.8
Facilities
6.4
Staff
7.9
Value for money
7.1
Free WiFi
7.5
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End of dialog contentReviewed: 19 February 2024
Niels
DenmarkBreakfast could be bytter. The coffee was quite bad.
Stayed in February 2024
Reviewed: 1 February 2024
Francesco
Germanyno vegeterian options for breakfast...
nice location. staff was ver nice
Stayed in January 2024
Reviewed: 28 January 2024
Mikael
DenmarkNice location. Good Breakfast. Nice staff.
Stayed in January 2024
Reviewed: 28 December 2023
L
GermanyBreakfast was basic, but at least all the right basics if you're not vegan(-preferring). In the room, I had no noise issues because other guests were perfectly quiet during the night and morning, but insulation could be improved because earlier in the evening some people talking in the hallway were *very* audible through the walls/door.
Everything good, as you expect from a normal hotel room. My room (407) had a desk with a nice chair to work on. Charging points at the desk and nightstand. The WiFi worked reliably (though not fast, I imagine they just throttle everyone so that it remains usable for all). Checking in an out was painless. The TV can be plugged out to not have unnecessary lights. The light in the room was a very nice indirect one. Everything was clean. The check-out at 12 is very nice, most places require you to leave earlier.
Stayed in December 2023
Reviewed: 11 December 2023
Ian
United KingdomBuilding work outside, that can’t be helped but no proper walkway as path has been taken up by hoardings. Walking on side of road to get to junction Should by coned off for pedestrians also on Sunday only warm water for shower. Saturdays shower lovely. Clean hotel and staff really good also breakfast really nice. Would stay again.
20 minute walk to the theatre and miniture wonderland and 10 min walk to ripperbahn quite central. Clean staff helpful and breakfast good.
Stayed in December 2023
Reviewed: 10 December 2023
Victoria
SpainHowever, it's not a very luxurious stay, since the walls are very thin, so you hear all the neighbours being noisy during the night. The bed was very uncomfortable and should be changed. The breakfast eggs were not very good and there were no vegan options :(
We didn't want to spend much money, so we decided to stay at this hotel. To be fair the price/performance ratio is fine: The staff members were extremely nice, the room was clean and the location is good. I liked the filter coffee at breakfast.
Stayed in December 2023
Reviewed: 12 September 2023
Rolandas
LithuaniaConstruction noise.
Place
Stayed in September 2023
Reviewed: 27 August 2023
Siarhei
BelarusUnfriendly woman at the reception. Dirt around the third bed. Monotonous and poor quality breakfast.
Great location!
Stayed in August 2023
Reviewed: 26 July 2023
Alexandr
DenmarkWe expected to see bath tube because we saw it on the pictures of the room. However, it was missing.
Great location right to the green park and in a walking distance to the city center. No noise. Plenty of standard options for the included breakfasts.
Stayed in July 2023
Reviewed: 3 July 2023
Joni
FinlandRoom was quite small and no air-condition.
Location was good. Breakfast was semi-good.
Stayed in June 2023
Reviewed: 1 July 2023
Paul
United StatesThe bed was fine, but not great. Bicycle storage was out in the open under the stairway -- in view of the lobby desk, but not the most secure place if you are arriving by bicycle
It was an affordable room with easy foot access to all the atrractions in Hamburg. The room was clean and quite large.
Stayed in June 2023
Reviewed: 25 June 2023
Patrick
MaltaBasic room little outdated but served it’s purpose. Breakfast can do better
Good location walking distance to major attractions. Situated in front of a large park very relaxing.
Stayed in June 2023
Reviewed: 17 June 2023
Trygve
NorwayAccoustics in breakfastroom
Stayed in May 2023
Reviewed: 8 June 2023
Jean
FranceRooms need to be renovated The opening system for opening the room door is obsolete No noise isolation
Breakfast room and products
Stayed in June 2023
Reviewed: 13 April 2023
Jesper
Netherlands- Communication (concerning parking reservations) before stay was one way (no reply) - hotel is a nightmare for disabled people (entrance way to steep and reception not even reachable). - don't book a 3-person bedoom as you will get a sleeping couch that not even IKEA will sell you. - almost no hot water when showering. - no possibility to cool the room (other than opening the window, which is not adviseable due to all the construction work and bell towers).
Location was good, main beds were good.
Stayed in April 2023
Reviewed: 10 April 2023
Galyna
UkraineRoom size, poor breakfast, missing bar, bad noise isolation
Location of the hotel is nice. Close distance to the famous street with bars. Wifi, breakfast price/value, friendly personal
Stayed in April 2023
Reviewed: 19 March 2023
Helmut
AustriaGood breakfast buffet.Friendly staff
Stayed in March 2023
Reviewed: 9 February 2023
Yutaka
GermanyLimited parking possibility at the hotel, the ground floor including the breakfast space is too cold.
Stayed in January 2023
Reviewed: 18 October 2022
Ulrik
Denmarkhard madrassas, and a bit too hot in room.
Nice breakfast. No noise in the room during the night. Great location.
Stayed in October 2022
Reviewed: 6 October 2022
Chris
GermanyThe water taps in the room were very old and hard to open without force. These are due for renewal.
The reception, hallways and room were clean and Nicely decorated.
Stayed in October 2022
Reviewed: 21 September 2022
Tracey
United KingdomI would have liked the room to have been a little larger and with coffee and team making facilities.
The room was very clean. We like the location of the hotel as it is near the Elbe and within easy reach of the ctiy centre by train. Breakfast was very good with lots of different options to choose from. We had been here before and so booked again. We particularly looked forward to the breakfast!
Stayed in September 2022
Reviewed: 26 August 2022
Veronika
United KingdomBlanket was to thick and pillow too soft
Superb location. Excellent breakfast
Stayed in August 2022
Reviewed: 7 August 2022
Linda
DenmarkFrontend staff lacked English language skills (but the housekeepers where VERY helpful!. Plenty of eggs but no bacon and/or sausages to go with it?!?
Location very good.
Stayed in August 2022
Reviewed: 2 August 2022
Carsten
United StatesThe room was hot, and no fan or Ac.
breakfast was weary good and the location was good for walking around Hamburg
Stayed in July 2022
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