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Reviews of hogh Hotel Heilbronn 3 stars

Jakobgasse 9, 74072 Heilbronn, Germany

#12 of 19 hotels in Heilbronn

Guests' Choice

Review score

Based on 441 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.2

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 - 32

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The smell, the cold, the dirt, the parking lie, the language barrier (no, I’m not speaking Sanskrit, but good old English proved useless for communication)

    Nothing, really

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    #1 The night receptionist spoke no English, so we had to call a German speaking friend at 10 pm and ask her to call the hotel for us and make sure everything is clear #2 No free parking (we only found out we have to pay extra for the parking the morning we were leaving - the old trick of conveniently forgetting to mention that upfront... lying by omission is still deceit!) #3 Inneficient and very noisy old heating system: we actually had to sleep in a room with walls as cold as a cave, while listening to annoying neverending water running through the useless heater #4 Very poor cleanliness in the hotel lobby and on the corridors, smell of smoking all throughout # 5 Ridiculously small blankets and rather smelly pillows on the bed In all objectiveness, we will avoid this place in the future.

    The receptionist the next morning was really helpful and nice

    Stayed in April 2018

  • Reviewed: 23 March 2018

    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Expensive for what is provided/available. - The property in itself is very good, but I found it expensive for the facilities we had -- there wasn't anything outstanding that justified the price. I had a single room which reminded me of my student room from university days. ( A cleaner version) The parking facility came with a fee.

    Neat room -- neat bathroom. The Hotel serves a lovely breakfast buffet with a wide selection of continental and american breakfast. There is parking available. The hotel is located quite central and close to public transport.

    Stayed in February 2018

  • Reviewed: 18 June 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Many of the staff did not speak English or only spoke a very small amount. The hotel is off the beaten path.

    Even though the room was a twin bed, it still was quite large and nice. I liked that they provided a fan.

    Stayed in June 2017

  • Reviewed: 5 October 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Could have done with a better pillow, and had I have actually asked for one I am pretty sure they would have given me one! So it was me just being lazy really!!

    Great selection for breakfast. Very friendly staff and great restaurants nearby.

    Stayed in October 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Disco till early hours of the morning in the hotel, last time I looked at the clock was 01:30 and still playing music. A large door stop is positioned on the bath, so you have to be very careful getting out of bath or shower.

    the location was ok, but hard to find without sat nav. Good location for eating out. Under ground parking was great, but you will have to get there early.

    Stayed in August 2016

  • Reviewed: 16 May 2018

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Fan in bathroom rattled when not in use.

    Location. Underground parking.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Bathroom in need of small fixes.

    Clean, friendly, good breakfast buffet

    Stayed in April 2018

  • Reviewed: 11 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean. Party next door 1am.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    smell in the room

    nice personnel and good breakfast

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    The mattrass was not very comfy.

    Very clean, nice, excellent location and very good breakfast.

    Stayed in December 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    was noisy and not up to standards. the furniture very old and the bathroom is horrible in my opinion.

    good location.

    Stayed in November 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very hot room, basic for the price.

    Excellent location, Great breakfast, very friendly staff.

    Stayed in July 2017

  • Reviewed: 4 June 2017

    • Group
    • Twin Room
    • Stayed 1 night

    Parking

    Breakfast

    Stayed in May 2017

  • Reviewed: 6 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    It was surrounded by pedestrian areas and so was not easy to reach.

    Stayed in April 2017

  • Reviewed: 21 December 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    My room was attic.

    possibility for late chackout (one hour) without extra Charge.

    Stayed in December 2016

  • Reviewed: 6 November 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed is bit uncomfortable

    The wifi was good. Location of the hotel is near city centre with good public transport facilities.

    Stayed in November 2016

  • Reviewed: 22 October 2016

    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Few amenities

    Location, Parking Friendly

    Stayed in October 2016

  • Reviewed: 16 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Ample room&bathroom. Super breakfast. Inhouse parking garage. Right in te centre if town.

    Stayed in October 2016

  • Reviewed: 19 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    I loved the breakfast, the room is comfortable and looks cool, the hotel is located in the city center.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No air conditioning in the rooms, buyt they did provide a fan.

    Location, in centre of town

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 November 2015

    • Leisure trip
    • Solo traveller

    lobby smelt of cigarette smoke, corridors smelt of smoke too, downstairs area has smoking rooms and that drifted around, a couple of the staff smoked outside and it got into the lobby. Unpleasant. Room was ok but sparse.

    convenient for town centre

  • Reviewed: 4 June 2015

    • Business trip
    • Solo traveller

    Nothing Much to complaint about.all was good except the reception should have asked for credit card for payment while checking time.also can be better snd detail description on website for how to reach hotel for people who walk to the hotel and who are new to the city.

    Clean place located in walking street.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Solo traveller

    Bit of local noise as in a residential area

    Good facilities and cost effective for the traveler

  • Reviewed: 31 January 2016

    • Business trip
    • Group

    Nothing at all...

    Good location, big enough-clean rooms, underneath car park, free wi-fi, friendly staff, excellent breakfast...

  • Reviewed: 27 October 2015

    • Leisure trip
    • Group

    Great hotel for great price

  • Reviewed: 25 October 2015

    • Business trip
    • Solo traveller

    The staff was friendly, the room clean and as expected and the breakfast very good.

  • Reviewed: 12 August 2015

    • Leisure trip
    • Couple

    comfort levels poor and lacked some basics

    Central location close to town and autoroute

  • Reviewed: 2 August 2015

    • Business trip
    • Solo traveller

    Having to pay for hotel parking.

    Very nice breakfast.

  • Reviewed: 7 July 2015

    • Business trip
    • Solo traveller

    Their Car park was full.

    Close to town center and restaurants. A short walk to a municipal car park.

  • Reviewed: 17 March 2015

    • Business trip
    • Solo traveller

    Wifi signal very weak in bedroon, too weak to use an ipad!

    Friendly helpful staff Good Breakfast Good central location

  • Reviewed: 15 January 2015

    • Business trip
    • Solo traveller

    Wifi in rooms is very weak.

    Staff really friendly and helpful.

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 32

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