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Reviews of Spreewald Parkhotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Van-der-Valk-Allee 2, 15910 Bersteland, Germany

#1 of 1 hotels in Bersteland

Guests' Choice

Review score

Based on 353 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    7.7

  • Facilities

    7.8

  • Staff

    7.8

  • Value for money

    7.6

  • Free WiFi

    8.8

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Showing 1 - 21

  • Reviewed: 10 May 2018

    7.9
    Good enough hotel with excellent restaurant
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night

    It was really difficult to find the hotel. Two navigation systems, in my car and in my phone, could not find the hotel. When I entered the hotel address in the system, both navigators brought us to the same place, which was around 2 km from the hotel. Only when I called to the hotel they admitted that there might be such problem and navigated me.

    Excellent restaurant. Great food, much better than one could expect. Despite we had some issues getting to the hotel (see the minuses) the restaurant compensated it all. Best compliments to the chef. I would come again to the hotel just because of the restaurant.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    7.1
    Location.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There is no double bed only twin bed. I have a child 3 year old, and he want to sleep with parent during trip. But there was no double bed so I put together twin beds but really uncomfortable. Therefore bed was too soft.

    Location. Very close to Tropical Island.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    6.7
    I'll check for other hotels for my next Spreewald visit
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night

    There was no kettle in the room and the hotel doesn't provide a one if needed so we had to ask the bar for boiled water to prepare my son's food; the hotel is isolated and there are no direct attractions but you have to travel by car to get to the nearest attraction/park/restaurant; it would be great if staff smiled more often

    Dinner food was very good; The room is spacious and has an extra bed;

    Stayed in April 2018

  • Reviewed: 4 April 2018

    5.8
    Overall, disappointing-seemed understaffed and overpriced
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    As Americans we were not welcome to all staff members at this hotel. Many were kind but a couple seemed very put off by us in a way they were not by the German guests. While our room was large, there were cobwebs in many corners of the ceilings. Our room refrigerator did not work and when we reported it, it was not fixed. We were not compensated for the inconvenience. While the bathroom was large, the water that ran from the tub and shower came out brown/yellow for the first several minutes. The cleaning crew did not replace our coffee pods or coffee cups for the room coffee maker and we stayed for 4 nights and wanted coffee in our room each morning but could not. When we asked for more they handed us one pod which makes three sips of coffee. We were told they accept a VAT form but upon checking out, found that they do not. They expect full payment and wanted us to send our VAT paperwork in for the refund and that is not how the VAT works. It is to be sent in by the Hotel.

    The rooms were large. We had lots of space. The bathroom was also large. The entrance to the hotel is nice and the restaurant was lovely. The food is delicious. The location to Tropical Islands and to Berlin was ideal.

    Stayed in April 2018

  • Reviewed: 3 August 2017

    5.0
    Beds were comfortable and parking was free.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Disappointing breakfast. In the early morning there is a lot of light coming through the curtains. Only german speaking personnel. Inbthe evening there is hardly any light in the room. And safety wise- the bed had lamps too close to the pillows, what could almost have caused a fire!

    Beds were comfortable and parking was free.

    Stayed in August 2017

  • Reviewed: 13 March 2017

    8.3
    The room was very nice and big, the bathroom had a shower...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The breakfast for 12,5 Euro / person was expensive.

    The room was very nice and big, the bathroom had a shower and a tub as well. Lot of parking places, very quiet neighborhood.

    Stayed in March 2017

  • Reviewed: 12 March 2017

    5.8
    Old fashioned with poor service.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Staff attitude, They did not responded my email, they did not allow one hour later check out, cleaning lady opened the room with her own key two hours before check out, old fashion interior design.

    Size of the room and bathroom, lobby

    Stayed in March 2017

  • Reviewed: 31 October 2016

    4.2
    The breakfast is delicious.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Unfortunately the beds in the room are very soft and to sleep there isn´t nice. What´s more, when visiting the restaurant, the personal everything but not friendly. To order dinner count with long time until the waiter comes to your table....

    The breakfast is delicious....

    Stayed in October 2016

  • Reviewed: 28 August 2018

    6.7
    There wasnot a kettle and spoons at the room.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There wasnot a kettle and spoons at the room.

    Stayed in August 2018

  • Reviewed: 18 August 2018

    8.8
    please update the WIFI system
    • Business trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    the WIFI speed is very slow, i must drive to the nearest mcdonald to dispose my email

    room is big, and landscape is very beautiful! nice breakfast!

    Stayed in August 2018

  • Reviewed: 28 July 2018

    8.8
    Great place to stay! It was close to Tropical-Islands! Food was great!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    AC was not very cold.

    The restaurant was great! Rooms are big!

    Stayed in July 2018

  • Reviewed: 2 May 2018

    7.9
    pricey but reliable
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights

    very expensive

    quiet location

    Stayed in April 2018

  • Reviewed: 16 February 2018

    6.3
    It's ok.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    No wall sockets to charge anything. Depressing colors everywhere.

    The hotel is just ok. Nothing over standard.

    Stayed in February 2018

  • Reviewed: 25 August 2017

    7.5
    Good location, calm area, very nice big room, excellent...
    • Business trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night

    Good location, calm area, very nice big room, excellent breakfast

    Stayed in August 2017

  • Reviewed: 23 May 2017

    10
    Value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Personalen i matsalen

    Lugnt och avkopplande

    Stayed in May 2017

  • Reviewed: 16 January 2017

    10
    I would recommend this hotel to a lot of people
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    N/a

    It was a last minute decision to stay at the hotel but it should have been the first options service in hotel was excellent

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 March 2016

    7.1
    Poor WiFi range and smelly carpets.
    • Leisure trip
    • Family with young children

    Poor WiFi range and smelly carpets...

  • Reviewed: 19 February 2016

    7.9
    Nice and fresh Hotel and a lovely breakfast
    • Business trip
    • Solo traveller

    Nice and fresh Hotel and a lovely breakfast

  • Reviewed: 27 July 2015

    8.3
    Isolated and quiet,which is great when using the hotel as an...
    • Leisure trip
    • Family with young children

    Isolated and quiet,which is great when using the hotel as an overnight stop on a road trip.

  • Reviewed: 12 February 2015

    8.3
    Noce sauna poor gym
    • Business trip
    • Solo traveller

    Noce sauna poor gym

  • Reviewed: 4 January 2015

    10
    Perfect service, friendly staff, very good food (breakfast...
    • Leisure trip
    • Family with young children

    Perfect service, friendly staff, very good food (breakfast and dinner), large comfortable rooms, value for money

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 21

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