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Reviews of Hotel Stadt Gernsbach

Hebelstr. 2, 76593 Gernsbach, Germany

#11 of 12 hotels in Gernsbach

Guests' Choice

Review score

Based on 96 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    5.5

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Showing 1 - 21

  • Reviewed: 10 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed is far too low for me but probably not a problem for most. I have limited mobility and no power in my legs to get up from so low a bed.

    Breakfast is very good and staff very helpful.

    Stayed in August 2017

  • Reviewed: 24 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Graffiti on outside walls. We were charged for breakfast and parking although our reservation through booking.com said both were free. No air conditioning.

    Great location and the staff was very nice. Breakfast was delicious. Room and bathroom were big considering this is an older hotel. Within walking distance of old Gernsbach which is a lovely German town.

    Stayed in August 2016

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Pillow was too soft.

    Excellent breakfast and plenty of space.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The bed was hard as a rock. They had no restaurant/bar. The TV so small and far away from the bad that I could barely see anything.

    Stayed in March 2018

  • Reviewed: 23 November 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast, very spacious room!

    Stayed in November 2017

  • Reviewed: 13 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 9 nights
    • Submitted via mobile

    Helpful staff, good breakfast

    Stayed in October 2017

  • Reviewed: 20 November 2016

    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Security

    Breakfast and the personal

    Stayed in October 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Room was a bit small as a family room for 4 people.

    Breakfast was excellent.

    Stayed in August 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Railway is in front of hotel.

    Helpful staff, good location to look around in city, breakfast.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with young children

    Close to the railway station and crossing so can be noisy through the night but in fairness this is highlighted on the website.

    Good location as close to town and short walk from the old town. Superb breakfast. Good sized family room.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Solo traveller

    General effect is depressing. The decor reminds one of pre-1989 DDR,the bathrooms are poorly maintained and badly designed, the door locks encourage guest to slam doors at all hours, but the worst is the total disregard for summer comfort. No shutters, windows left open in heatwaves despite explicit requests to leave the closed, no air conditioning of course. Impossible to sleep without strong sleeping pills.

    breakfast

  • Reviewed: 11 August 2015

    • Leisure trip
    • Group

    Stuff was really friendly, helped us with every question and wish we had. Room was big and confortable, and the view from the balcony was great. Located close to the public transportation and also have all neccessary facilities (shopps) just a couple of minutes away.

  • Reviewed: 30 July 2015

    • Leisure trip
    • Family with young children

    The staff are very very rude No wifi only hotspot at the reception only in the 4th floor The hotel door closed a 10 pm and even the reception. . They are not changing the bedsheets. .. No ventilation in the room ..no airconditioner ..only very small table fun in each room

    Nothing

  • Reviewed: 22 June 2015

    • Leisure trip
    • Couple

    Reception was on the fourth floor and not manned after 11:00 when the hotel doors are locked. We went to reception several times and no one was available. The room was extreemly noisy as the train lines run past the front of the hotel. There is a car park between the hotel and train tracks where drunken, noisy people from the bar opposite were urinating and shouting until 2:00 in the morning which is not what we expected in the back forest. I reported this to reception the following morning and they smiled and shrugged their shoulders. I suspect its a known problem.

    Breakfast and the breakfast staff were fantastic.

  • Reviewed: 13 April 2016

    • Leisure trip
    • Couple

    The breakfast buffet offers a good selection and good quality. €9.00 per Person is a fair price.

  • Reviewed: 19 October 2015

    • Leisure trip
    • Solo traveller

    the Bed

    able to explore the Town by Foot

  • Reviewed: 16 August 2015

    • Leisure trip
    • Solo traveller

    No air conditioning

    Good location

  • Reviewed: 16 August 2015

    • Business trip
    • Solo traveller

    Noisy environment, missing air-condition

    Surrounding little town

  • Reviewed: 9 April 2015

    • Leisure trip
    • Family with older children

    Extractor fan in bathroom did not work

    Friendly staff, great breakfast, good size room, comfortable beds.

  • Reviewed: 6 April 2015

    • Leisure trip
    • Family with young children

    Dated look.. Needs updating .

    Cleanliness Breakfast

  • Reviewed: 26 January 2015

    • Leisure trip
    • Family with older children

    Very good location and a fabulous breakfast which we didnt expect at all. Will definately stay at this hotel again!

There is 1 review without text. This impacts the overall review score.

Showing 1 - 21

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