Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Stadt Hamburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bahnhofstraße 71-73, 66111 Saarbrücken, Germany

#19 of 48 hotels in Saarbrücken

Guests' Choice

Review score

Based on 561 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    9

  • Value for money

    7.6

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 55

  • Reviewed: 25 August 2018

    8.3
    Pleasant hotel in a convenient location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con (fan provided in room) Would benefit from an info leaflet in the room

    Good location close to main station and Old Town Good breakfast Very good service Good size room with a fridge

    Stayed in August 2018

  • Reviewed: 10 August 2018

    6.7
    Average hotel, but central.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is what it is. Room and shower/toilet. I thought the finish of the room was better from the pictures on booking.com but it’s pretty average. I had big steel blinds out the window and was looking over all the generators for the buildings below (covered in dirt). Had a set of various keys which was a bit more confusing than it needed to be and finding the parking place and the hotel was hard. The hotel entrance is on a pedestrianised street so you need to go Roy d the back. Then I had to call the office to come down and meet me so me and my dad could get the bikes in.

    It has a good location, very central. Parking was secure (once we found it). It’s right by the river and loads of restaurants so that’s a plus! We only stopped for a night on a toad trip.

    Stayed in August 2018

  • Reviewed: 16 July 2018

    7.1
    Good comfortable place to stay, good breakfast.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    There is no information on how to access the hotel when arriving via your own transport i.e. motorcycle/car. Using sat nav with co-ordinates takes you exactly to the hotel, but you have to go through a security barrier where there is no obvious indication that the hotel is within. There was a tiny sign where you push a button for the hotel who let us in but signage to indicate that you had to park and find/guess your way up stairs to the pedestrian area and find the front joint access. A most unlikely building configuration.

    Good comfortable place to stay, good breakfast.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    5.0
    The hotel is located directly in the centre, the room was...
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The rooms, that are not going to the pedestrian street, but to the inner "yard" were equipped with outdoor blinds, that are enormously dusty and impossible to move. The reason is, that the inner yard is actually the roof of the shops on the 1st and 2nd floor. The whole day and night the ventilation system of these lower floors was functioning, the noise was high (like 2 constantly working refrigerators) and the air was dusty!!!

    The hotel is located directly in the centre, the room was clean. The breakfast was good.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    10
    Very nice & helpful personnel.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The idea that comes summer, the room will be hot. It wasn't a problem now, I just kept the windows open.

    Very nice & helpful personnel. Great breakfast. VERY central location.

    Stayed in May 2018

  • Reviewed: 29 April 2018

    10
    Everything.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable.

    Everything. The location is great, the room was very nice and spacious, the breakfast was delicious, and the staff was extremely friendly. I will gladly stay there again and I fully recommend it.

    Stayed in April 2018

  • Reviewed: 9 October 2017

    2.9
    The bed was comfortable.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    The walls are very thin, you can hear everything. The personal does not inform you about additional costs or facilities. At the end, the total price was a surprise. The parking lot is deprecated. The hotel is in a building with several other facilities. The price for the room is overrated. The personal is not skilled and changes every day. The parking is strange, you have to go trough a hall that is very old and looks dangerou. Outside the parking place there are people drinking - you don't feel safe. It is a horrible place.

    The bed was comfortable.

    Stayed in October 2017

  • Reviewed: 23 June 2017

    6.7
    A Challenge on a Hot Day after a Long Drive!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was something of a nightmare after a long journey. Access to the garage entailed finding the barrier to the access road behind the hotel, (behind the Mercure hotel) getting the barrier opened, locating the hotel garage entrance, then finding your way to the front of the hotel, getting a key, using it to go to the basement in the lift, opening the garage from the inside, then negotiating a very tight and restrictive parking area. The charge for this was 10 euros. And you need decent German to be easily understood - but then, in all fairness it is Germany!

    Excellent central location for both the new town (shops!) And the old town across the river. Very good breakfast.

    Stayed in June 2017

  • Reviewed: 17 May 2017

    8.3
    Staying at a premium spot for reasonable pricing
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    The location is a little disadvantage for parking, as the hotel only has a few spaces. Although my room (facing the backside) was isolated well, the air conditioners of surrounding buildings was still hearable a little (although I slept well), while the room itself does not have air conditioning.

    The location of the hotel is perfect. Leaving on the front you walk right into a pedestrian area, leaving through the garage you find yourself at the waterfront. The breakfast is good, lots of choices and fresh baked buns. There are also plenty of options for eating outside the hotel in the evening (from BK and McDonalds to nice restaurants and clubs). Prices of the mini-bar in the room are also good (I paid € 1,70 for a beer).

    Stayed in May 2017

  • Reviewed: 16 April 2017

    8.8
    On the sarre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit hard and the room was quite small. No restaurants very near by. But it was fantastic value for money.

    The staff were amazing. I have stayed in lots of hotels. The breakfast here was one of the very best.

    Stayed in April 2017

  • Reviewed: 19 January 2017

    9.2
    Great location, excellent breakfast and a very nice staff.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The walls are really thin, I could clearly hear my neighbor talking on the phone and also when she used the shower or flushed the toilet. The radiator clacked when it was turned on.

    Great location, excellent breakfast and a very nice staff.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    10
    All around 10! Can't wait to stay again.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Due to the location being on the main shoping strip, parking was a little difficult. There was a parking garage (Q) about 2 blocks away that we used for the night. The hotel does offer overnight parking for a fee but it was hard to find.

    The location was amazing! Located in the main shopping district right outside of the Christmas Market. The staff was very friendly dispite the language difference and they always had a smile on thier faces. We were plesantly surprised when we walked into the breakfast room that showcased a "continental breakfast" and were asked by the clerk how we would like our eggs and coffee. He then went around the corner and started to make or eggs on the stove! Fresh eggs and wonderful coffee/expresso.

    Stayed in December 2016

  • Reviewed: 2 October 2016

    7.5
    Good WiFi, friendly staff, location close to the central...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Bit noisy at night, because of people in the pedestrian area below (this is to be expected in this location, but the windows could be a tad better).

    Good WiFi, friendly staff, location close to the central station.

    Stayed in October 2016

  • Reviewed: 27 July 2018

    9.2
    The breakfast was perfect.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The breakfast was perfect.

    Stayed in July 2018

  • Reviewed: 25 June 2018

    4.6
    Breakfast starts only at 8.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast starts only at 8. The Hotel is in a Building and reception on third floor. This wouldn’t get any star elsewhere in Europe.

    Stayed in June 2018

  • Reviewed: 4 April 2018

    6.7
    The location for a business traveller requiring parking is...
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The location for a business traveller requiring parking is less than satisfying - the hotel is located in a pedestrian zone.

    Stayed in March 2018

  • Reviewed: 24 February 2018

    8.8
    Excellent personal involvement of the family owning the...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent personal involvement of the family owning the Hotel In helping with everything

    Stayed in February 2018

  • Reviewed: 24 December 2017

    9.6
    Great location right on Bahnhofstrasse.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location right on Bahnhofstrasse. Breakfast was good. Nicely taken care of rooms.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    9.6
    Friendly helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor a little dated but all extremely clean.

    Friendly helpful staff. Great location. Quiet room. Treats in room. Mini bar very cheap.

    Stayed in December 2017

  • Reviewed: 16 November 2017

    7.5
    Really friendly staff and a great location right in the city...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Rooms are small and not sound-proof, could hear too much during the night.

    Really friendly staff and a great location right in the city centre.

    Stayed in November 2017

  • Reviewed: 14 September 2017

    8.8
    central location, 10 min walk to train station
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    nothing

    central location, 10 min walk to train station

    Stayed in September 2017

  • Reviewed: 16 June 2017

    7.1
    Location
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2017

  • Reviewed: 22 May 2017

    8.3
    Excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Stay too short to find fault.

    Very good location close to river with good breakfast.

    Stayed in May 2017

  • Reviewed: 11 May 2017

    8.3
    Friendly staff, easy parking in city center in own parking...
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    Friendly staff, easy parking in city center in own parking underneath hotel, clean rooms and good breakfast

    Stayed in April 2017

  • Reviewed: 7 May 2017

    9.2
    Excellent hotel and situated in the centre.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The access through parking

    Well situated all around

    Stayed in May 2017

  • Reviewed: 5 May 2017

    10
    Ideal for shopping
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Everything was OK! also very good location when you travel alone as a woman.

    Stayed in May 2017

  • Reviewed: 6 April 2017

    10
    Everything was excellent!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Everything was excellent!

    Stayed in March 2017

  • Reviewed: 22 March 2017

    9.6
    Exellent place to be in the center of the city and still quiet at night.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    could not think about anything to complain.

    Staying here since years most convenient for my situation meeting with long time friends.

    Stayed in March 2017

  • Reviewed: 25 February 2017

    9.2
    Unbeatable location.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Unbeatable location. Friendly staffs

    Stayed in February 2017

  • Reviewed: 23 January 2017

    9.2
    Clean hotel in the center of Saarbrücken
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    -) Small drawback: Reception on the first floor (lift works fine)

    +) Clean +) Separate toilet +) Central location +) Silent room

    Stayed in January 2017

  • Reviewed: 14 October 2016

    9.6
    No one from the crew disturb you anytime
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 5 nights
    • Submitted via mobile

    No one from the crew disturb you anytime

    Stayed in October 2016

  • Reviewed: 13 October 2016

    9.2
    Good comfortable room.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    Good comfortable room. Very convenient underground car parking, in the center of the town, with good price. What else? Ok, its not 5 star hotel!

    Stayed in October 2016

  • Reviewed: 10 October 2016

    8.8
    Really nice stay!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Room too small if you need to spend time in it

    Really nice breakfast!

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 March 2016

    10
    Family owned hotel with an excellent service and support.
    • Couple

    Family owned hotel with an excellent service and support. Very clean and comfy. The location is amazing, in the heart of the city center. Breakfast is excellent too, which opens 7 am but in my case they have opened it once at 5.30 am because I'm checking out early. They have a secured car parking which I have used. I will definitely stay again.

  • Reviewed: 2 March 2016

    6.7
    Very friendly staff and a great location by the main Walking...
    • Leisure trip
    • Couple

    The double bed was (room 19) terrible; squeeky so you woke up your partner when moving during night. Old matrasses so you rolled into the middle. Relly Impossible for a couple to get a good night sleep

    Very friendly staff and a great location by the main Walking street of Saarbrucken

  • Reviewed: 21 November 2015

    7.9
    Convenient location on a pedestrian street near the railway...
    • Business trip
    • Solo traveller

    The backyard view is rather... uninspiring. That apart, I've no complaints.

    Convenient location on a pedestrian street near the railway station. Also plenty of restaurants and bars nearby. Very helpful staff. Decent value for money.

  • Reviewed: 18 November 2015

    9.6
    The proximity to the train station is
    • Leisure trip
    • Solo traveller

    The proximity to the train station is unbeatable. I stay there since years and noticed that it was always upgraded in renovation. The breakfast buffet covers all tastes..

  • Reviewed: 23 June 2015

    8.8
    Located middle in the pedestrian area, still quiet !
    • Leisure trip
    • Solo traveller

    WiFi not good in all areas of room

    Located middle in the pedestrian area, still quiet ! Good room furniture Breakfast: receptionist offers to accommodate even personal wishes

  • Reviewed: 16 June 2015

    7.9
    Location, size of room and facilities were all great.
    • Leisure trip
    • Couple

    It was tricky to locate by car as the hotel is on the main pedestrian precinct. The car park is accessed along the riverbank which was confusing.

    Location, size of room and facilities were all great. Fridge in room was useful.

  • Reviewed: 6 June 2015

    9.6
    Within easy reach of town, river and motorway.
    • Leisure trip
    • Couple

    We happened to be staying at a time when temperatures soared. In the absence of air conditioning (which wouldn't normally be a problem) a fan would have been welcome.

    Within easy reach of town, river and motorway. Staff were pleasant and helpful.Parking (for a surcharge) was convenient.

  • Reviewed: 5 June 2015

    7.1
    Initial impression was off-set by the friendliness of the...
    • Leisure trip
    • Couple

    First appearance was somewhat disappointing as hotel is the top part of what appears to be an office-block. The room was very small and the bathroom the smallest I have ever encountered.

    Initial impression was off-set by the friendliness of the staff, the good breakfast, comfortable bed, and good location.

  • Reviewed: 25 May 2015

    8.3
    a good city centre hotel
    • Leisure trip
    • Solo traveller

    I asked for a quiet room. Got one facing the pedestrian zone at the front, where there were people skate boarding and chatting until dawn(!)

    a good city centre hotel

  • Reviewed: 20 January 2015

    9.6
    Everything!
    • Business trip
    • Family with young children

    Beds could have been softer but otherwise I could not fault this hotel - a wonderful experience.

    Everything! The service, facilities, cleanliness, and breakfast were all more like four or five star, rather than three star. Excellent value.

  • Reviewed: 18 May 2016

    8.8
    I left my bracelet in the room, the cleaning lady found it...
    • Leisure trip
    • Family with young children

    I left my bracelet in the room, the cleaning lady found it & came looking for us & gave it back! Imagine that!!! We tipped her well.

  • Reviewed: 12 March 2016

    9.2
    Very friendly staff
    • Business trip
    • Solo traveller

    Not much choice for breakfast No iron or kettle in room

    Very friendly staff Clean

  • Reviewed: 11 February 2016

    8.8
    Noise coming from the room above in the morning
    • Leisure trip
    • Solo traveller

    Noise coming from the room above in the morning

  • Reviewed: 9 February 2016

    8.8
    Great location!
    • Business trip
    • Solo traveller

    Great location!

  • Reviewed: 22 December 2015

    10
    the fact it is in the very centre of the town.
    • Leisure trip
    • Solo traveller

    the fact it is in the very centre of the town. 3 minutes from the station.

  • Reviewed: 29 September 2015

    10
    Very good location and nice staff.
    • Business trip
    • Solo traveller

    Very good location and nice staff.

  • Reviewed: 8 September 2015

    8.0
    The Russian desk attendant.
    • Leisure trip
    • Couple

    Room positioned over a sea of air conditioning vents from a local large retail store. Ask for the pedestrian side.

    The Russian desk attendant.

  • Reviewed: 15 August 2015

    7.5
    No ac, noisy courtyard
    • Business trip
    • Solo traveller

    No ac, noisy courtyard

  • Reviewed: 23 July 2015

    8.3
    friendly staff, location, nice breakfast
    • Leisure trip
    • Family with young children

    the noise outside at night

    friendly staff, location, nice breakfast

  • Reviewed: 23 July 2015

    10
    in the middle of the city center, all shops , restaurant and...
    • Family with older children

    so noisy at night especially weekends

    in the middle of the city center, all shops , restaurant and cafeterias

  • Reviewed: 14 June 2015

    7.1
    Location
    • Business trip
    • Couple

    To small garage....

    Location

  • Reviewed: 7 April 2015

    5.0
    Terrible room.
    • Leisure trip
    • Couple

    Terrible room. Shower didn't work and the water was freezing. I was switched to a different room after I complained.

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 55

Browse Hotel Stadt Hamburg traveller photo gallery

Guests also reviewed these properties: