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Reviews of Hotel Stadt Hameln This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Münsterwall 2, 31787 Hameln, Germany

#27 of 38 hotels in Hameln

Guests' Choice

Review score

Based on 288 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.8

100% verified reviews

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Showing 1 - 37

  • Reviewed: 16 October 2018

    9.2
    Location and facilities are awesome.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Literally my only complaint was the pillow. Only stayed two nights so it wasn't worth a fuss but if you stay for longer period of time, you might need to ask for a few more for support.

    Location and facilities are awesome. Friendly staff. Convenient parking. Basically no walk to the center of Hameln.

    Stayed in October 2018

  • Reviewed: 15 October 2018

    9.2
    We were in Hameln to see the Fields of The Nephilim at the...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing for us was it could do with tea & coffee making facilities in the room. Also at breakfast there was soya milk available but no dairy free yogurts....

    We were in Hameln to see the Fields of The Nephilim at the Autumn Moon Festival - the decision to book this hotel was purely based on location. On arrival we were delighted to find the hotel was perfect for our weekend base not only location (literally on the back doorstep)but also the staff were lovely, really friendly & helpful. It was clean & fresh & the room was a big space.

    Stayed in October 2018

  • Reviewed: 7 October 2018

    4.5
    Disappointment
    • Leisure trip
    • Solo traveller
    • Weser Room
    • Stayed 2 nights

    We booked an expensive large room in the Rattenfanger part - great views of the river but totally outdated; bare nails on the wall where once hung a picture frame, dust balls on the floor, dirty WC, disgusting lampshades with threadbare towels, old bathtub and showerhead, curtains that hung off the rail. We joked if and when the rats would come...depressing.

    Personnel was friendly

    Stayed in October 2018

  • Reviewed: 1 October 2018

    6.7
    We would go elsewhere if we were to return to Hamelin
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The hotel created a rather disappointing overall impression: the hotel appears somewhat jaded and in need of a facelift. Bizarrely the lighting in the room was hopelessly inadequate. Parking is free but in an adjacent underground public car park albeit with an access door directly to the hotel: it works but is not ideal.

    The hotel comprises a main area and three(?) separate annexes around a large open area. They are not new (age not known). On the plus side, it is well situated being just a few minutes’ walk from the old town. It has outside tables by the river – pleasant. Breakfast was reasonable to good.

    Stayed in September 2018

  • Reviewed: 10 May 2018

    9.6
    One night stay but was very comfortable and convenient
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The car parking is a little awkward as the entrance into hotel area is up some steps and for old people or those with lung or heart issues there is no Concierge to help with heavy cases

    Location too old town

    Stayed in May 2018

  • Reviewed: 17 April 2018

    7.5
    Excellent location next to Alstadt and not far from the...
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Can be quite loud at night as it seems there is a disco not far from the hotel. Nobody informed that the restaurant is closed on Sunday night so not good; especially when one does not want to go out. Staff does not know a lot of stuff and is not very helpful most of the time. Most of my questions, I had to answer myself through Google just because reception could not bother to help.

    Excellent location next to Alstadt and not far from the SradtGallerie Shopping mall. Relatively comfortable rooms and good choice of food in the menu. Good value for money for a mini-weekend away.

    Stayed in April 2018

  • Reviewed: 20 February 2018

    8.8
    Great Time in Hameln
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The room was huge and had a great view over the river. The hotel was in the perfect location to walk down the market nearby. I would definitely stay here again.

    Stayed in February 2018

  • Reviewed: 24 July 2017

    8.8
    River bank hotel in historic town
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    It was very hot when I stayed here and my room was extremely hot for about 3 of the days I stayed.

    It was nice staying on the edge of the river, there is plenty of parking on site, both in the underground car park and the above ground car park. The hotel is of historical interest.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    6.3
    Tale your own pillows
    • Leisure trip
    • Group
    • Weser Room
    • Stayed 2 nights

    Each bed came with one beautifully presented pillow that deflated as soon as you put your head on it. We asked for more pillows but were told "this is impossible, the hotel is full and we only have enough pillows for each guest to have one each." We found this extraordinary. There;s a lovely riverside bar, but service is spectacularly slow. We ordered beers and after 25 minutes of waiting, cancelled our order and went to a bar in town.

    Clean, good location, good breakfast.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    9.6
    It was a last minute booking at 21:00 due to train delay,...
    • Leisure trip
    • Family with young children
    • Weser Room
    • Stayed 1 night

    No air conditioning and could be hot if very warm outside.

    It was a last minute booking at 21:00 due to train delay, but the staff received us kindly and provided us with spacious rooms. The breakfast buffet had variety of dishes to choose from. The location is just outside the old city centre by the river and everything was within walking distance (the train station was 20 min walk).

    Stayed in June 2017

  • Reviewed: 16 December 2016

    5.4
    Could be better
    • Leisure trip
    • Family with young children
    • Weser Room
    • Stayed 1 night
    • Submitted via mobile

    No tea coffee facilities in room, room cold asked for heating to be turned up, somebody checked the radiators said they were working. But not giving out enough heat. Draft through windows. Pull out bed for child hard and uncomfortable.

    Good choice for breakfast. Good location on the river and close to town.

    Stayed in December 2016

  • Reviewed: 29 October 2016

    6.3
    Good, but not good enough for 4 stars.
    • Leisure trip
    • Couple
    • Weser Room
    • Stayed 4 nights
    • Submitted via mobile

    Only one pillow, so no support for you head. No tea, coffee making facilities in the room. Floor in the room was laminated, so had to take shoes off so as not to disturb guest in room below. Although in Germany there was no English channels on the TV except news channels.

    Room was quite big. It was clean, suitable for purpose.

    Stayed in October 2016

  • Reviewed: 18 October 2018

    10
    The staff are fantastic and bar is great to meet up.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff are great always welcoming and happy to help. Great central location.

    The staff are fantastic and bar is great to meet up.

    Stayed in October 2018

  • Reviewed: 16 August 2018

    10
    Wonderful place
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The place was stunning, close to town and right on the water. It was perfect.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    10
    Central location, amazing garden for hanging out and...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Central location, amazing garden for hanging out and friendly staff

    Stayed in June 2018

  • Reviewed: 12 November 2017

    9.6
    Very friendly staff
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly staff

    Stayed in November 2017

  • Reviewed: 15 October 2017

    8.8
    Small rooms and a little bit on the expensive side, but a good choice if you need to be in the area
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Small rooms A little bit on the expensive side

    Private underground parking space (not free, though) clean room nice location

    Stayed in October 2017

  • Reviewed: 15 June 2017

    8.8
    Returning satisfied customer
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea and coffee facilities in the room

    Location

    Stayed in May 2017

  • Reviewed: 4 March 2017

    7.9
    Comfortable and nice surrounding
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price and quality of small diner

    River

    Stayed in March 2017

  • Reviewed: 10 January 2017

    7.1
    lots of space, good location
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    I visited in December and was chilly - radiators only went up to warm rather than hot

    lots of space, good location

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 April 2016

    9.2
    The close vicinity to the main town and of course being next...
    • Leisure trip
    • Group

    If I had known we were next to the river, I would have booked a room with view.

    The close vicinity to the main town and of course being next to the river. The room was very large and had a nice view of the garden.

  • Reviewed: 16 November 2015

    7.1
    The room was very big and the bed really comfortable
    • Business trip
    • Solo traveller

    The shower didn´t work well. When we had dinner we were waiting for 1 hour and a half for the food

    The room was very big and the bed really comfortable

  • Reviewed: 12 July 2015

    5.4
    Location is next to town centre and river.
    • Business trip
    • Solo traveller

    No shades or dark curtains meant waking up at sunrise. WiFi connection too long winded, enough to give up.

    Location is next to town centre and river. Hotel has certain character.

  • Reviewed: 14 June 2015

    7.5
    Very clean, Personnel very clever and efficient, good...
    • Business trip
    • Solo traveller

    No blackout curtain so difficult to sleep early in the morning. Bathroom sets not in accordance with 4stars hotel. Very old fashion decoration No really charming buildings .

    Very clean, Personnel very clever and efficient, good breakfast, location very close the Hamln old city.

  • Reviewed: 10 May 2016

    9.2
    Excellent proximity to the old town
    • Leisure trip
    • Couple

    Nothing comes to mind, even the weather was good:-)

    Excellent proximity to the old town

  • Reviewed: 24 April 2016

    7.1
    Personal and food was good
    • Leisure trip
    • Couple

    They could not provide us with an internet connection

    Personal and food was good

  • Reviewed: 31 January 2016

    6.3
    Missing desk in single room
    • Business trip
    • Solo traveller

    Missing desk in single room

  • Reviewed: 8 November 2015

    10
    Very nice room, beautiful view of the river, good breakfast
    • Leisure trip
    • Solo traveller

    Very nice room, beautiful view of the river, good breakfast

  • Reviewed: 29 September 2015

    7.5
    location
    • Leisure trip
    • Group

    staff

    location

  • Reviewed: 15 September 2015

    4.2
    Breakfast very good staff very helpful
    • Leisure trip
    • Couple

    Top floor rooms bathroom to cramped

    Breakfast very good staff very helpful

  • Reviewed: 13 August 2015

    8.8
    location, large room.
    • Leisure trip
    • Couple

    beer garden should be updated and refurbished.

    location, large room. breakfast, outside drinks area overlooking the river, parking,

  • Reviewed: 30 July 2015

    10
    Convenient for town
    • Leisure trip
    • Couple

    Wifi did no work in room Need handrail on steps to main sleeping building m

    Convenient for town

  • Reviewed: 26 July 2015

    8.3
    the staff were very helpful polite and the food was good
    • Leisure trip
    • Family with young children

    the staff were very helpful polite and the food was good

  • Reviewed: 13 July 2015

    10
    This hotel is alongside the Weser Cycle Route so ideal for...
    • Leisure trip
    • Couple

    This hotel is alongside the Weser Cycle Route so ideal for cyclists. Friendly and helpful staff. Just a few minutes walk from centre of Hameln.

  • Reviewed: 7 July 2015

    7.5
    Breakfast
    • Business trip
    • Couple

    A transportation from railway station to the hotel. Commuter Bus desirable.

    Breakfast

  • Reviewed: 7 May 2015

    4.6
    bathroom,overall, hugely overpriced
    • Business trip
    • Couple

    bathroom,overall, hugely overpriced

  • Reviewed: 3 January 2015

    7.9
    Good comfortable room.
    • Leisure trip
    • Couple

    Good comfortable room. Hotel close to city centre. The breakfast was very good and the evening meal was excellent.

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 37

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