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Reviews of Steigenberger Dortmund This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Berswordtstraße 2, 44139 Dortmund, Germany

#14 of 49 hotels in Dortmund

Guests' Choice

Review score

Based on 601 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.2

  • Free WiFi

    7.7

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Showing 1 - 48

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    Bathroom in the standard room is tiny and split in two: the sink is open to the rest of the room while shower and toilet are behind a door. This makes getting in the shower awkward: you have to open the room door to get into the shower since the shower door opens out. I also found it a pity I was not allowed to keep my car in the garage for a few more hours after check-out (plenty of empty spots), so now I had to drive around to find parking on the street.

    Good breakfast buffet but nobody was sitting on the outside terrace (although sunny and warm) because smokers used that space. The location close to the expo halls is the reason to pick this hotel. Parking garage available (at a cost), street parking is difficult to find. Friendly staff.

    Stayed in April 2018

  • Reviewed: 7 February 2018

    • Business trip
    • Group
    • Business Double Room
    • Stayed 10 nights

    Only feather cushions in the rooms. My colleague had hay fever from the pillows. Maybe just have different ones in room for client to choose.

    Breakfast and service was very good

    Stayed in February 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    The price was too high

    Extremely good Hotel with great service and friendly staff. A little pricey I would say overall for the room and parking. Excellent position for the Signal Iduna Park - Borussia Dortmund!

    Stayed in December 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Why I have to write stuff here to submit my review. Please explain why I have to waste time with this stupid question.

    It's an excellent hotel near to town town. Large room for a family.

    Stayed in October 2017

  • Reviewed: 24 May 2017

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    It's quite expensive.

    Really good location for attending the football at Signal Iduna's park. Staff and service is absoutely impeccable - they were very good at communicating with me re my tickets arriving at the hotel. Very clean, good facilities.

    Stayed in May 2017

  • Reviewed: 24 March 2017

    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent Hotel. My second stay and I will stay again. 10 minute walk to the Westfalen Stadium. 17 euros for breakfast was excellent value for money. 10 euros in a taxi from the Station.

    Stayed in March 2017

  • Reviewed: 9 January 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 5 nights

    - no Wifi working in room - horrible food at restaurant especially considering the prices - rooms are old fashioned - toilet and shower together on like 2-3sqm

    - Sauna is nice - Staff friendly

    Stayed in January 2017

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wi-fi was terrible

    Stayed in April 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We stay here as it’s walking distance to BVB and it to see Dortmund play is why we go!!

    Stayed in February 2018

  • Reviewed: 7 February 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room view

    Location

    Stayed in January 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee making in room. Pillows.

    Shower was exceptionally good. Bar well services and burger was very tasty and well presented, wrapped up.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    No sauna until 16.00

    Everything was good

    Stayed in December 2017

  • Reviewed: 7 January 2018

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel need a new interior.

    Good breakfast buffet. Excellent location if you want to see Dortmund in a home game. Just walk 10 minutes.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, good bar

    Stayed in November 2017

  • Reviewed: 16 December 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in December 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Another great stay

    Stayed in November 2017

  • Reviewed: 9 November 2017

    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only one towel and no extra pillows and blanquets

    The service. People was very friendly and helpful

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff, facilities and great for the football

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and very clean room!

    Stayed in November 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean good size room. Friendly staff. Excellent location for Borussia Dortmund stadium

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was amazing for both breakfast and dinner. We can't wait to return!

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Business trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    nothing

    Good business hotel

    Stayed in August 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was a bit small

    Everything! Nothing we didn't like. Room was lovely and clean

    Stayed in April 2017

  • Reviewed: 25 March 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bar and restaurant were very good.

    Stayed in March 2017

  • Reviewed: 24 March 2017

    • Leisure trip
    • Group
    • Business Double Room
    • Stayed 1 night

    nothing

    really comfy bed quiet location near to the football stadium freindly staff

    Stayed in March 2017

  • Reviewed: 24 March 2017

    • Leisure trip
    • Group
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of the room and friendliness of the staff. Stadium only 5 minutes walk away and metro roughly 10 mins walk away

    Stayed in March 2017

  • Reviewed: 10 March 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    too expensive !

    comfy bed, good facilities in room.

    Stayed in March 2017

  • Reviewed: 13 February 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    I did not stay long enough to find any faults

    A good evening meal, comfortable bed. Breakfast and wifi included

    Stayed in January 2017

  • Reviewed: 5 February 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location closed to the football arena, clean room

    Stayed in February 2017

  • Reviewed: 22 January 2017

    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights

    squarish pillows not comfortable at all.

    location proximity to the Messe; within walking distance

    Stayed in January 2017

  • Reviewed: 21 January 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place feels like it's stuck in the 90's.

    Friendly staff, close to Dortmund Messe.

    Stayed in January 2017

  • Reviewed: 6 October 2016

    • Couple
    • Business Double Room
    • Stayed 1 night

    The bar was not well run: It was hard to get a coffee in the afternoon and even harder to get a beer at night.

    Stayed in September 2016

  • Reviewed: 17 August 2016

    • Leisure trip
    • Group
    • Business Double Room
    • Stayed 1 night

    Nothing

    Everything was actually perfect. Came from London to watch the Dortmund/Bayern Munich.

    Stayed in August 2016

  • Reviewed: 17 August 2016

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    + breakfast buffet + large rooms + perfect location for Signal Iduna Park

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 December 2015

    • Leisure trip
    • Group

    No light breakfast option, only the 17 euro buffet. Booked a twin bedroom, got a double bed.

    The make-up mirror in the bathroom was nice. Staff was friendly and helpful.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Family with older children

    Only downside was cost of breakfast which we then chose not to take. However, staff were happy to direct us to where we might find somewhere to eat and which proved to be excellent.

  • Reviewed: 20 April 2015

    • Leisure trip
    • Group

    Rooms were hot at night pillows were very flat 30 mins walk to City Centre

    Close to Westfallenhalle Breakfast had good variety & quality Rooms were clean Parking in garage Staff were polite

  • Reviewed: 10 February 2015

    • Leisure trip
    • Group

    7% Dortmund City Tax was added to the bill. They could simply include this into the room rate

    Very convenient to the convention center. Staff was very helpful.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Group

    Nothing

    Very good breakfast , nice staffs and very clean

  • Reviewed: 9 April 2016

    • Leisure trip
    • Family with older children

    no tea or coffee facilities in room and pillows were gash

  • Reviewed: 7 April 2016

    • Leisure trip
    • Solo traveller

    Clean and friendly staff

  • Reviewed: 14 March 2016

    • Leisure trip
    • Solo traveller

    Nothing.

    Great staff and facilities. Just a 15 minute walk to the Borussia Dortmund Stadium.

  • Reviewed: 13 March 2016

    • Solo traveller

    The breakfast and the Bar and the staff were very friendly and helpful.

  • Reviewed: 13 March 2016

    • Leisure trip
    • Solo traveller

    Possibly a bit more food choice in restaurant

    Location to football ground

  • Reviewed: 2 February 2016

    • Leisure trip
    • Family with young children

    limited dining

    perfect location for the Dortmund game

  • Reviewed: 23 September 2015

    • Business trip
    • Couple

    Staff Cannot speak English

    Location

  • Reviewed: 10 March 2015

    • Leisure trip
    • Group

    No tea or coffee in room

    Great location

  • Reviewed: 7 January 2015

    • Business trip
    • Group

    Great staff, great location and excellent services

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 48

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