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Reviews of Steigenberger Parkhotel Düsseldorf This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Königsallee 1a, Stadtmitte, 40212 Düsseldorf, Germany

#22 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 713 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.3

100% verified reviews

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Showing 1 - 75

  • Reviewed: 13 May 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    - Parking is a disaster. We had to park our car in the nearest public parking. When we left we have been carrying our luggage through a crowded Kōnigsallee. This was defenitely not a 5-star experience. Valet parking was not offered to us. -The staff on the terrace was arrogant and ignorent. - We were rudely waked at 8.40am by housekeeping, Allthough we were checking our the same morning. - Shower to be taken in the bathtub. No seperate toilet. - At breakfast I had to order my coffee 3 times before it was served. - Standard WiFi is not working pproperly. It took me 95min. to download my newspaper. A normal WiFi is offered against surcharge, which is a Joke for such a hotel.

    The location is fabulous and the building has a lot of ‘grandeur’. The room was quiet and clean.

    Stayed in May 2018

  • Reviewed: 1 March 2018

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was freezing cold in the room and there was nothing the hotel could do. WiFi is deliberately restricted, not possible to use it for Skype or WhatsApp. Unless you pay extra for paid WiFi in a 5* hotel. Gym is poorly equipped and had no ventilation. Overall so below expectations, could not believe such a bad experience.

    Location

    Stayed in February 2018

  • Reviewed: 22 January 2018

    • Business trip
    • Group
    • Deluxe Single Room
    • Stayed 4 nights

    Wifi connection pretty slow, and also seemed problematic. At some point, login with room number/name failed, and I needed to request codes from the front desk.

    Great location, right next to old city with lots of restaurants. Also for the shoppers, it's right next to a major shopping street. Nice, clean, fairly spacious rooms. Staff friendly and helpful.

    Stayed in January 2018

  • Reviewed: 20 January 2018

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Personnel very cold, not friendly. Their winner steak is realy without test, bad, potatoes not done, to many salt and personnel quite unfriendly, inhospitable, without smiling, almost aggressive they send me to have lunch in bar, but hotel restaurant is completely empty, and for the reason! Before I liked very much their restaurant and specially breakfast, but unfortunately they changed in bed. Before breakfast and food are be excellent. No more!

    le lit

    Stayed in January 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Controlling inappropriate behavior and appearance of Male Guests from other cultures.

    warm welcome, warm good bye, Grandeur place. Super location. Nice comfy rooms/

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast - seems expensive, but was fully wort it. The personnel was kind, professional and very friendly. We felt very welcome, also travelling with our 18 months old son.

    Stayed in January 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Breakfast OK, but I have had better ones in such hotels. Parking nearby in shopping mall Kaufhof, take care that you buy or eat something there AND register it on your parking ticket in order to get an approx 50% discount for your parking stay (otherwise you pay 50 euros per day!!)

    Ideally situated in Dudorf center, near major shopping area and the Altstadt. Rooms recently renovated, nicely decorated and spacy. Nice bars and restaurant in house. Small but well functioning sauna, steam room and recover area.

    Stayed in December 2017

  • Reviewed: 17 November 2017

    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is good but very expensive.

    Amazing location, beautiful room, luxurious and rich and spacious, the building is fabulous, the staff is helpfu, polite and pleasant.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Nothing really.

    I liked all about the property. We had a suite which was very spacious. Great beds, nice bathroom. I really loved the view over the lake. Perfect location close to shops!

    Stayed in October 2017

  • Reviewed: 4 November 2017

    • Business trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location. Spacious suite though not the most modern amenities. Helpful staff. The gym is small and limited. Very much enjoyed our 4 night stay. I would recommend the hotel.

    Stayed in October 2017

  • Reviewed: 2 November 2017

    • Business trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 1 night

    I had some problem in speed internet connection. Heard about the same problems when stood close to the reception from other guests.

    Excellent location. Very beautiful exterior and interior. Staff is super supportive. Breakfast is just outstanding (but quite expensive).

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast is limited.

    It is one of the most amazing hotels in the world. Very classy and the staff are caring and helpful. I will go again their as I felt as I went to a resort.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rude staff specially the reception team. The blanket was too small i asked for big one they don't have it. It was the first and the last time with this hotel in dusseldorf there is many 5 stars hotel this not one of them

    One of the worst 5 star hotels and the worst staff ever

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The doors to the balconies and the windows in the larger rooms can be cleaned with care, since there are a lot of living and dead spiders hanging inside and outside!

    The breakfast was super and the rooms (suites) are very large. Overall a good experience! Central located and very friendly staff, exactly what one may expect of a 5-star quality!

    Stayed in July 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    limited good view, the free wifi is very very very slow if you're looking for real internet you have to pay 8 euro per night per device..

    excellent location, perfect surrounding area

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Pillows were too soft!

    Hotel is superb, all staff without exception were friendly and professional. Car was parked at front of hotel by concierge (19 euros per day). Our room (310) was on 3rd floor overlooking the front of hotel, great bathroom with bath and shower, room had small balcony. Breakfast was excellent, bar service also spot on! We arrived late and had a bar meal, husband had Wiener Schnitzel and I had the lobster & champagne soup with tarragon - both excellent. Second night we went out and ate in one of the many restaurant/bars in the old town which is very busy on a Friday/Saturday night with local revellers/drinkers!!!!

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Nothing

    We had an amazing, large suite and thoroughly enjoyed the old world charm and comfort of this luxury hotel. Everything was perfect, from service to the amazing breakfast.

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights

    Rest mas perfect incl. the location

    I had B-fast with clients in Cafe Heinemann as I like the Duesseldorf atmosphaere. Buffett is too much food and expensive for our company.

    Stayed in April 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was good but they charged $19 per day for breakfast as "tax" so how much was the free breakfast? I didn't even go to breakfast three mornings and was still charged the $19/day.

    The staff was great

    Stayed in March 2017

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Heater did not work, seems to be an infrastructure problem as we were told. Staff was embarrassed about it.

    Bed was great, bathroom very nice, decoration room, lovely, concierge very helpful.

    Stayed in December 2016

  • Reviewed: 21 November 2016

    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights

    The wifi is very very slow with a complicated process to access at this hotel (you will have to use a kind of stupid voucher day by day...) Not very convenient for business people.

    Great location, very nice breakfast and service people.

    Stayed in November 2016

  • Reviewed: 28 October 2016

    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    in our room the heating was not working so after almost two days, they believe us that is not working and we received an electrical heater the internet is free indeed, but is almost impossible to read an email properly. even on the business line they still had problems.

    nice small lunch package - "we take care of you"

    Stayed in October 2016

  • Reviewed: 7 October 2016

    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    There is really nothing I could say.

    The hotel is close to everything - great location and very nice situated, nice staff, and the room was spacious, high ceilings and had a nice view.

    Stayed in October 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very slow wifi ,,, very bad connection Checked in very bad , they dont have any idea of our booking type , we have an early checked in and late chack out with our booking but the lady who checked in for us didnt have any idea

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Limited parking at the Hotel, had to find parking at underground garage nearby. Reservation was not followed accurately. Asked for King or Queen bed and got a room with two single beds.

    Nice location at the park and the Königsallee

    Stayed in July 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Family with older children
    • Superior Double Room
    • Stayed 2 nights

    The staff were great, especially those in the dining room!! Fun to converse with & super accommodating! The hotel itself is beautiful and in the perfect location of GP. We had a wonderful stay.

    Stayed in May 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The free wifi is very slow. No tea facilities in the rooms so you have to pay €6 for the tea €5 for it to be brought to your room.

    Fabulous location. Lovely decor.

    Stayed in June 2016

  • Reviewed: 12 June 2018

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    It's the only place to stay in Stuttgart! Staff are super friendly and extremely helpful!

    Stayed in May 2018

  • Reviewed: 22 May 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    All perfect!

    Very friendly staff. E-car charger available

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nicely furnished room Great location with easy access to the center and old town.

    Stayed in May 2018

  • Reviewed: 12 April 2018

    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Poor internet

    Stayed in April 2018

  • Reviewed: 6 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and clean and great environment

    Near everything

    Stayed in April 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No availability in the restaurant despite being a guest.

    Location

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Business trip
    • Group
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Broken things in room; lamp bulbs, hot water etc.

    Location

    Stayed in February 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The attitude of the lady in resturant for breakfast she was so rude

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elegant accommodations. Simon the manager, could not have been more helpful!

    Stayed in February 2018

  • Reviewed: 30 January 2018

    • Business trip
    • Group
    • Superior Single Room
    • Stayed 3 nights

    Everything is fine, although don't forget that if you want to rate a 5 stars hotel, you should consider everything in details.

    Stayed in January 2018

  • Reviewed: 19 January 2018

    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    lifts are too small and a bit old.

    Stayed in December 2017

  • Reviewed: 3 January 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Expensive for nothing

    Stayed in December 2017

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Cigarlounge

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    More space in the room

    ٠people are very freindly

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was excellent Staff are extremely helpful and friendly Nice smoking room Detail oriented hotel with vibrant colors

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    room was not very appealing

    proffessional staff

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No idea.

    Perfect location almost above metro station and next to the department store. Right in front of Hofgarten, where swans are swimming!

    Stayed in November 2017

  • Reviewed: 4 November 2017

    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One of the best hotels in the world.

    Stayed in October 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The beds are extra comfy - therapy like - sound proof and classy - exactly what one needs to relax

    Stayed in November 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Breakfast buffet a bit expensive 32 euros per person.

    Staff were lovely very helpful and welcoming. Room very comfortable.

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Free wifi slow. High speed should be included in room rate

    Excellent staff and luxury feeling

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Business trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel staff knocks and enters room with no further novice , consistently.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Everything at superlative!

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Internet unusable, problem well known to management. Cannot return until that is better.

    Generally great

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    IT WAS COLD DURING THE NIGHT

    Stayed in September 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The calm and the devoutated services from the staff

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • With a pet
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights

    Bed

    Location and staff

    Stayed in July 2017

  • Reviewed: 8 July 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stylish, exquisite, excellent location.

    Stayed in July 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    loved the terrace, location and friendly staff

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No parking for the cars, the room is way small and their breakfast was less than normal

    Stayed in May 2017

  • Reviewed: 12 May 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wishful thinking:Underground parking

    1: Upgrade 2: breakfast 3: friendliness

    Stayed in May 2017

  • Reviewed: 20 April 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit stuffy

    Gym

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Great location and amazing breakfast.

    Stayed in March 2017

  • Reviewed: 31 March 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights

    nothing

    breakfast location stuff

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 2 nights

    we asked for twinbeds but got q free upgrade for a suit (one bed)

    good hotel but still highly priced

    Stayed in March 2017

  • Reviewed: 23 March 2017

    • Business trip
    • Group
    • Superior Single Room
    • Stayed 3 nights

    -internet is sooooo slow -tv channels

    location

    Stayed in March 2017

  • Reviewed: 19 February 2017

    • Business trip
    • Group
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi is weak in the room, event the paid high-speed one.

    Location, comfort, staff, room, restaurant

    Stayed in January 2017

  • Reviewed: 9 February 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights

    Fabulous Bed Staff helpful when I needed help .

    Stayed in January 2017

  • Reviewed: 6 February 2017

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights

    room is small and cold both free and paid wifi are very bad

    the location the staff the breakfast

    Stayed in January 2017

  • Reviewed: 3 February 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Amazing Location!

    Stayed in February 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wi-fi system

    Location

    Stayed in January 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    nothing.

    everything:)

    Stayed in January 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Couple
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom design

    Transportation/shelter bus between the hotel and airport &provide tour bus inside the city.

    Stayed in January 2017

  • Reviewed: 26 December 2016

    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen menu and taste. The door key.

    The ambiance

    Stayed in November 2016

  • Reviewed: 19 December 2016

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 4 nights

    Excellent Hotel!

    Stayed in December 2016

  • Reviewed: 24 November 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evrthing beautiful

    Stayed in October 2016

  • Reviewed: 13 November 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Breakfast

    Stayed in October 2016

Showing 1 - 75

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