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Reviews of Steigenberger Hotel Sanssouci This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Allee nach Sanssouci 1, 14471 Potsdam, Germany

#18 of 31 hotels in Potsdam

Guests' Choice

Review score

Based on 2301 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.2

  • Location

    9.4

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.5

100% verified reviews

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Showing 1 - 75

  • Reviewed: 16 July 2018

    7.9
    very good location, friendly staff, undergorund car park,...
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    the breakfast should be supplied more often, too little personnel during the breakfast

    very good location, friendly staff, undergorund car park, very good quality of food

    Stayed in July 2018

  • Reviewed: 7 July 2018

    8.3
    good, confortable hotel and in good spot for centre and park
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Some issues on check in ref. booking of two double rooms but staff sorted it in the end

    Good clean and comfortable rooms with good breakfast to sgtart the day.

    Stayed in June 2018

  • Reviewed: 13 June 2018

    5.0
    Disappointing stay wouldn't return to this Mercure Very tied hotel.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    rOOM VERY DUSTY. WAITRESS NOT AT ALL EFFICIENT RECEPTION RUDE. UNCOMFoRTABLE BEDS DATED SHOWERS

    I was not impressed with very much poor service from waitress rude Receptonist

    Stayed in June 2018

  • Reviewed: 13 June 2018

    9.6
    Good comfortable hotel conveniently located for most facilities within fascinating Potsdam.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    Decent pillows would be welcome.

    Traditional hotel with good general ambience. Excellent standard of food with added benefit of outside courtyard restaurant that is welcome in warm weather. Very convenient location.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    8.8
    Superb Hotel in the heart of everything the town offers.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Us Brit's always like tea & coffee making facilities in the room - but not provided.

    A very pleasing room with modern facilities - location great thought the free local transport provided by the hotel a good bonus - recommend the cycle hire to take a ride through the fantastic parks and see the beautiful buildings and flora.

    Stayed in May 2018

  • Reviewed: 12 April 2018

    10
    Location to Sansucci Palace and Park allowed us to leave car...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Driveway to underground garage was a bear to get into.

    Location to Sansucci Palace and Park allowed us to leave car at hotel after we checked out and walk to everyplace we wanted to go. We also appreciated the complimentary coffee, tea and pastries in the afternoon.

    Stayed in April 2018

  • Reviewed: 11 March 2018

    7.9
    Excellent value for money, literally at the gate of Sansouci if you're visiting sites.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom facilities are pretty basic and the washbasin outside of the bathroom...inside the room... is not very appealing but given the room rate, can't complain

    The room was a nice size and the staff very friendly, not to mention the attractive room rate. Dinner at next-door Italian restaurant Assaggi highly recommended.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    5.8
    Did not meet our expectations
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We were disappointed! For a 4-star hotel, it could be MUCH cleaner. The toilet was dirty, the shower drain was blocked, the sink surface was also dirty. It was annoying that the toiletries for the shower and the sink areas were all empty. Unfortunately our bed sheets had cigarette burns, rips and holes.

    The location is perfect, very close to all of the main sites. The staff are generally friendly and willing to help. The breakfast is good, with a lot of choice.

    Stayed in March 2018

  • Reviewed: 28 February 2018

    9.2
    It was a very good stay
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    The elevators were a bit slow.

    I liked everything. It was a very good stay. Breakfast was good, the bus ticket was great. Bed was comfortable. Location was good, close to the park. When I needed additional things, like a sewing set, I just asked at the reception and they gave it to me.

    Stayed in February 2018

  • Reviewed: 8 January 2018

    9.2
    Lovely stay.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Could do with more pillows in the room.

    The staff are so helpful. Couldn't ask for a better location, Park Sancossi only round the corner. Public transport is last than two minutes walk and the hotel offer free transport pass between Potsdam and Berlin.

    Stayed in January 2018

  • Reviewed: 27 December 2017

    9.6
    Great breakfast, very friendly and professional staff, a big...
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights

    The bathroom didn't have a sink. Instead, the sink was in the room, which took away the coziness a little bit. Besides, my room was at the very end of the floor which had an effect on the wifi signal of course. Especially coming from a foreign country wifi is essential to communicate. Everywhere else in the hotel the signal was great.

    Great breakfast, very friendly and professional staff, a big room with a comfortable bed, very clean, awesome location, great connection to public transportation, I felt very comfortable and save.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    7.9
    Pleasant and quiet accomodation nearby the centre of the city
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    A tea bag in the room to prepare a cup of tea as well.

    Nearby centrum of Potsdam, but quiet. Friendly staff. Cosy atmosphere. Parking available. Coffee in the room. "Green" option of no-cleaning at a discount, which we do like.

    Stayed in December 2017

  • Reviewed: 2 December 2017

    6.7
    Location, breakfast - good. The service by some staff was appalling.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    On my last day, there was a power outage, which meant there was no electricity no wifi in my room until my checkout. This caused me huge inconveniences.

    Breakfast was the best part of the stay!!

    Stayed in December 2017

  • Reviewed: 14 November 2017

    10
    Very very enjoyable
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast and dinner was very expensive,,so I had to go elsewhere for breakfast and dinner.

    Friendly staff,,hotel was great value,and free travel pass was great.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    7.5
    A bit disappointing for a Steigenberger hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Have stayed in many Steigenberger hotels but this one was definitely less luxurious so we felt a little disappointed. Service in the bar one evening was very bad and eventually we left and went elsewhere Prices in bar and restaurant too high compared to neighbouring establishments

    Travel card free of charge was excellent. Location also excellent near the old town and the Sans Soucis park. Good internet connection.friendly and helpful reception staff

    Stayed in October 2017

  • Reviewed: 13 October 2017

    10
    Superb only not long enough.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like about it. It's a great place to stay.

    Very close to the Sanssouci park and Palace complex. Good selection of restaurants and other businesses.

    Stayed in October 2017

  • Reviewed: 10 October 2017

    7.5
    Lovely hotel needs a little improvement to make it perfect.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffee machines should be in every room. Not enough pillows on bed and those there are too small and soft. Prices in hotel bar are excessive.

    Clean and tidy, warm staff. Great location.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    9.6
    Relaxing and nice hotel if you like to have something outside of Berlin center
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only the Wifi on my handy was not to good. On my computer it was working fine

    Friendly stuff and quiet place with close access to public transportation

    Stayed in September 2017

  • Reviewed: 17 September 2017

    9.2
    A lovely historical hotel with a charming bar and access to the entire city.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were terrible.

    The location is perfect. You are located near the park and close to shopping and restaurants. Walk out the font door and you are directly in front of Potsdam's Brandenburg Gate. Our hotel stay included a pass for public transportation making a day trip to Berlin a breeze.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    10
    Plenty of interest in Potsdam. Ideal location to visit Berlin.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Car park under hotel very handy, but expensive at 16 Euros per day! Hotel restaurant had limited choices. Very good breakfast, although expensive at 16 Euros per head. Plenty of cafes and bakeries close by for Fruhstuck at half the price.

    Just off main square in Potsdam. Bus to main S Bahn Station 3 minutes walk. Many restaurants, bars and shops close by. We went into Berlin most days; it took about an hour on the S Bahn, although we were told it's only 20 minutes on the main line. Hotel staff were very friendly and helpful. English spoken.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    10
    Again, a very nice stay in a nice hotel in nice surroundings. Will come again.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Underground parking was fully occupied. I had to leave the car outside. No problem as it was just unterneath the window.

    Very comfortable beds. Location in the very center of Potsdam

    Stayed in August 2017

  • Reviewed: 9 April 2017

    7.9
    Good location for palace tourists
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 2 nights

    Very helpful and friendly staff. Traditional German-style hotel (bedstyle, small pillows) very near the Sanssouci park where the palaces and other sights are located. Excellent breakfast. In the centre of Potsdam near the Brandenburg gate with shopping and restaurants close by.

    Stayed in April 2017

  • Reviewed: 11 March 2017

    9.6
    Great value in Potsdam
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The shampoo dispenser was empty and not filled by staff during the room cleaning.

    It was precisely what I expected. I like thats its much better priced than Berlin and the public transport is covered by the room key envelope for all Berlin zones.

    Stayed in March 2017

  • Reviewed: 1 January 2017

    7.9
    Comfortable location for a historical city visit
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    No coffee machine in the room. Deluxe room with no coffee maker, small room. Hard to find the entrance door from the street. It is rediculous.

    Location. The breakfast room and the breakfast is amazing!!!

    Stayed in December 2016

  • Reviewed: 12 December 2016

    9.2
    A stress free Christmas break.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No English channels on tv not even CNN. No room service.

    Fantastic choice of food at breakfast, excellent service and a shower to die for! Staff very helpful. All round an excellent place to stay. Great location

    Stayed in December 2016

  • Reviewed: 14 November 2016

    8.3
    Hotel is too elder for sport activity
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fitnes - just sauna and steam. Looks like hotel policy - no sport at all.

    Location and breakfast were splendid. Gluhweine at reception helps a lot after a long walk from central station.

    Stayed in November 2016

  • Reviewed: 3 October 2016

    9.6
    Close to Sanssouci and Shopping in Potsdam
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    The WiFi was slow.

    The Steigenberger Hotel Sanssouci is perfectly located next to the east entrance of Park Sanssouci and steps away from the Brandburger Tor which leads to the shopping district. Since we were traveling with my husband's elderly parents, the location made it easy for us to visit the sights of Potsdam. The hotel also has parking, a great breakfast buffet and a friendly, helpful staff, thus making our stay very pleasant.

    Stayed in October 2016

  • Reviewed: 19 September 2016

    8.3
    Spacious room, good bed, good breakfast.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights

    My room had no airconditioning, which was just doable with the window wide open. Unfortunately some band was playing till after midnight on the first night. Slow WiFi

    Spacious room, good bed, good breakfast.

    Stayed in September 2016

  • Reviewed: 7 August 2016

    10
    Everything was amazing beautiful place to visit
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing beautiful place to visit Excellent breakfast Food excellent Ideal just off square and stones throw from the beautiful sansousi which is worth a whole days visit

    Stayed in August 2016

  • Reviewed: 22 July 2016

    9.2
    Nice hotel close to park Sans Souci
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was good. Location perfect very close to the entry of the sans Souci park. The Italian and Asian restaurants around the corner are both excellent. Avoid the Babelsberg Filmpark. Not worth a visit unless you are the age of 5... The film museum in Potsdam is nice.

    Stayed in July 2016

  • Reviewed: 19 June 2018

    10
    Would definitely recommend and would also stay on a return visit.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Not Much

    Very central location. Easy walk to most downtown sites and of course, Sansoucci Palace. Good price for facility and location.

    Stayed in May 2018

  • Reviewed: 9 June 2018

    10
    Very comfortable hotel, in walking distance of Sanssouci Park and city centre.
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 1 night

    Nothing

    Nice room with balcony, good breakfast on terrace. Location central to our needs.

    Stayed in June 2018

  • Reviewed: 8 June 2018

    6.7
    All good but no air-conditioning in the rooms very hot.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Not enough staff in the hotel.

    All good but no air-conditioning in the rooms very hot.

    Stayed in June 2018

  • Reviewed: 9 May 2018

    10
    The room is super cleaning and breakfast is really good.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is super cleaning and breakfast is really good.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    9.2
    Simple, agradable y cálido
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Simple, agradable y cálido

    Stayed in April 2018

  • Reviewed: 17 April 2018

    10
    Great location near Sans Soucci park.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was hard.

    Stayed in April 2018

  • Reviewed: 6 April 2018

    7.1
    Breakfast delicious, staff very friendly and considerate
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    No proper laundry service, room interior needs to be refurbished

    Breakfast delicious, staff very friendly and considerate

    Stayed in April 2018

  • Reviewed: 8 March 2018

    10
    I very satisfide
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and comfor of room!

    Stayed in March 2018

  • Reviewed: 4 March 2018

    10
    great place, centrally located
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    excellent location and very good service (even included public transport in Potsdam and to Berlin)

    Stayed in March 2018

  • Reviewed: 19 December 2017

    9.2
    Prima Overnight Stay für Businesstermine in Potsdam
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Top Personal

    Stayed in December 2017

  • Reviewed: 30 November 2017

    7.9
    Location next to Park
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Shame about the view - block of flats

    Location next to Park

    Stayed in November 2017

  • Reviewed: 13 November 2017

    8.3
    splendide view on the Parc of the Chateau Sanssouci
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    splendide view on the Parc of the Chateau Sanssouci

    Stayed in November 2017

  • Reviewed: 28 August 2017

    7.9
    - very good breakfast
    • Group
    • Superior Double Room
    • Stayed 1 night

    - very good breakfast

    Stayed in August 2017

  • Reviewed: 23 August 2017

    10
    Very enjoyable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea making facilities.

    Location & friendly staff

    Stayed in July 2017

  • Reviewed: 14 August 2017

    6.7
    Needs aircoditioning for hot summer months.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was hot . Fan was very low speed.

    Staff

    Stayed in July 2017

  • Reviewed: 12 June 2017

    7.9
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Wifi connectivity is poor.No signal in our rooms.

    Stayed in June 2017

  • Reviewed: 16 May 2017

    10
    Good location, friendly and helpful staff, clean and...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea/Coffee making facilities in room.

    Good location, friendly and helpful staff, clean and comfortable.

    Stayed in May 2017

  • Reviewed: 9 March 2017

    9.6
    Car park was small, and difficult to manoeuvre in.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Car park was small, and difficult to manoeuvre in.

    Stayed in March 2017

  • Reviewed: 28 February 2017

    6.3
    Not best experience from Steinberger Net
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi- you can forget. Very old furniture and unpleasant smell. Parking is not for big car

    Top location Real good spa with perfect sauna

    Stayed in February 2017

  • Reviewed: 29 December 2016

    10
    Nice atmosphere Kindness
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    Maybe the Pillows. ... too soft but anyway everything was good

    Breakfast was wonderful

    Stayed in December 2016

  • Reviewed: 12 December 2016

    4.6
    room ventilation was practically non existant
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 4 nights

    room ventilation was practically non existant

    Stayed in December 2016

  • Reviewed: 14 November 2016

    10
    Great hotel in lovely location.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great staff. Wonderful location. Enjoyed our stay very much.

    Stayed in October 2016

  • Reviewed: 26 October 2016

    7.9
    Excellent location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Loved the fact that public transportation was included

    Stayed in October 2016

  • Reviewed: 24 October 2016

    5.4
    Nice Location – hotel not recommendable
    • With a pet
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The Rooms were quiet dirty and old. A lot of dust everywhere.

    The area was quiet nice. As well the breakfast was good.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    8.3
    If you're staying in Potsdam, this is pretty good!
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast gets pretty crowded.

    They have a super healthy/tasty daily lunch deal for 7.50!

    Stayed in October 2016

  • Reviewed: 26 August 2016

    10
    The hotel and staff were outstanding.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The hotel and staff were outstanding. The location was superior.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    10
    Loved Potsdam and sweet hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No AC but a fan which turned out OK in the end .

    Great location and very helpful and friendly staff. Quite quaint.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    9.2
    First rate choice
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights

    Wifi speed was very slow.

    The room and facilities were excellent, and the breakfast is particularly good.

    Stayed in July 2016

  • Reviewed: 31 July 2016

    9.6
    Excellent hotel in great location to enjoy Potsdam
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 5 nights

    Sumptuous breakfast and free public transport pass for the duration of the stay

    Stayed in July 2016

  • Reviewed: 28 July 2016

    10
    Great location just in the center but still quiet and...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Great location just in the center but still quiet and comfortable rooms. Can recommend for a few days stay

    Stayed in July 2016

  • Reviewed: 26 July 2016

    9.6
    Value for money. Comfort. Excellent location. Excellent staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Nothing

    Everything

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 January 2016

    9.2
    Very good location, just in the middle of the city centre,...
    • Leisure trip
    • Couple

    One person of the staff wasn't so friendly but also not so bad. A little more types is sauna would be great. But no really dislikes.

    Very good location, just in the middle of the city centre, clean and comfortable room, good service. Nespresso in the room. Sauna included.

  • Reviewed: 19 January 2016

    9.2
    Close to town and park sanssouci.
    • Leisure trip
    • Couple

    Lack of electrical kettle. Would have been handy in cold weather. Small bathroom although enough for our use.

    Close to town and park sanssouci. Provided a bottle of mineral water for two out of three days of our stay. Separate basin from toilet/shower. Quiet and comfortable.

  • Reviewed: 3 January 2016

    3.3
    the location Unfirtunatly that s it
    • Leisure trip
    • Couple

    run down decoration carpet in the room with stains very dirty terrasse on front Of room 101 ( old ice bucket, cigarette, papers etc) In the restaurant food came cold A 3 stars hotel not á Steigenberger for sure or the chain has changed its standards

    the location Unfirtunatly that s it

  • Reviewed: 25 December 2015

    9.6
    The beds were one of the more comfortable European beds...
    • Leisure trip
    • Couple

    The internet was achingly slow or non responsive, even when trying on several devices.

    The beds were one of the more comfortable European beds (from an American's standard) that I've slept on.

  • Reviewed: 24 December 2015

    5.4
    As we were travelling between kaliningrad and holland this...
    • Leisure trip
    • Family with young children

    We booked steigenberger as it stands for high quality. Hotel did not deserve steigenberger status, old hotel , small room ( not clean found a needle on the floor) old beds no tea making facilities,

    As we were travelling between kaliningrad and holland this location was ideal and conveniently located. Bar/ restaurant service great professional and very friendly

  • Reviewed: 24 September 2015

    5.4
    Great location, spacious room.
    • Business trip
    • Couple

    No warning for an outrageous €10 surcharge for having a pet with us. Expensive parking, old building in need of renovation, unfriendly staff. The heating in our room was switched off when we checked in (12°C outside).

    Great location, spacious room.

  • Reviewed: 20 July 2015

    9.6
    Comfortable, clean and recently decorated room with...
    • Leisure trip
    • Couple

    Restaurant very busy at breakfast time.

    Comfortable, clean and recently decorated room with excellent shower and a nice balcony with a glimpse of Sanssouci palace. Great breakfast. Courteous, helpful and hardworking staff.

  • Reviewed: 28 May 2015

    9.2
    The location was excellent and although an old hotel we...
    • Leisure trip
    • Couple

    There was only one large and one small pillow, which were very soft and did not offer any head support we were almost lying flat against the bed, had to ask for a second pillow which only helped slightly. That said when we asked the pillows were produced immediately by housekeeping.

    The location was excellent and although an old hotel we found it and the staff warm and friendly

  • Reviewed: 27 May 2015

    9.6
    Location, great bed and breakfast, and friendly staff.
    • Leisure trip
    • Couple

    We made a special request which was not fulfilled, but the hotel found an acceptable outcome for us.

    Location, great bed and breakfast, and friendly staff.

  • Reviewed: 28 January 2015

    7.1
    - right in the city centre
    • Leisure trip
    • Couple

    Tiny bath (2qm toilet + shower) sink within the entrance area

    - right in the city centre - free public transport ticket - helpful staff (despite the Berlin Charme- they mean it in a nice way)

  • Reviewed: 7 January 2015

    8.8
    Hotel is really in the city center next to the Hotel...
    • Leisure trip
    • Family with young children

    The lavatory was not in the bathroom but outside the bathroom door.

    Hotel is really in the city center next to the Hotel Sanssouci. We got a spot in the garage and took a night-walk through the city center. The room has dark wood furniture and the hotel has pictures of movies produced in the city in the entire building.

  • Reviewed: 5 January 2015

    8.3
    Absolutely brilliant to discover Potsdam and even Berlin.
    • Leisure trip
    • Couple

    I was just missing the WOW-effect. So the hotel itself is nothing special, but you can't go wrong by sleeping there.

    Absolutely brilliant to discover Potsdam and even Berlin. With the public transport Berlin is just around the corner. There are many restaurants next to the hotel and the huge park of Sanssouci is also just next to the hotel.

  • Reviewed: 28 May 2016

    7.1
    Location is Extremly good
    • Leisure trip
    • Family with young children

    Unfitting rooms

    Location is Extremly good

  • Reviewed: 24 May 2016

    7.5
    Location, breakfast, friendly staff
    • Leisure trip
    • Group

    Only 1 lift working, toiletry articles ( bodylotion, etc. ) missing

    Location, breakfast, friendly staff

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