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Reviews of Steigenberger Hotel Sonne This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Neuer Markt 2, 18055 Rostock, Germany

#6 of 31 hotels in Rostock

Guests' Choice

Review score

Based on 724 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 - 41

  • Reviewed: 19 October 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    We opted for breakfast on the nearby square.

    Great location in the heart of Rostock. Excellent hotel with everything you would expect from a high quality name like Steigenberger.

    Stayed in October 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Breakfast is a little pricey for a good, but simple, buffet. WiFi, although free, had an annoying habit of dropping connection - unclear if that was the wifi or my technology. Great location in Rostock, but Rostock itself is a long journey from London (fly to Hamburg; wait a while fora train; train journey to Rostock).

    Perfectly located on the market square and a short walk from the offices I was visiting. Good food and wine in the restaurant. Very friendly and helpful staff. Very clean, spacious and comfortable. Would definitely stay here again, next time.

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excessive cost for breakfast Nice breakfast available nearby for half hotel price Excessive cost for any drink, food.

    Close to city center Two tram stops from main train station Clean

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Business trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    pricing strategy: unusually low room price - misleading- and everything charged ontop to reach a normal price. 4.40 € for a bottle of water is just 1970´s :(

    Size of the room

    Stayed in August 2017

  • Reviewed: 19 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    We were positively surprised with the way the hotel treated our little dog. They even delivered a soft blanket as well as food and water bowls to our room. In general the staff was very friendly.The room was comfortable. Breakfast was really good

    Stayed in July 2017

  • Reviewed: 19 July 2017

    • Group
    • Superior Double Room
    • Stayed 2 nights

    Bar area was a small dedicated cigar room, way too smokey. Bar staff were excellent though and attended to none smokers in the outer seating area with sofa and chairs.

    Concierge staff were excellent, going out of their way to help. Very friendly and helpful. Large well appointed room. Great location for sight seeing, shopping and access to public transport.

    Stayed in June 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    The staff was very helpful and accommodating. We arrived early and the room was not ready; the staff offered us an upgraded room with a great view for just 10 more euros. Fabulous! Loved the desk area and the swivel TV where you could watch from bed or from 2 cozy armchairs with footstools.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee maker or tea in room.

    Iced tea in lobby, desk staff very helpful for tourist info & we could purchase our public transport tickets at the desk. Very convenient! In heart of city. Bowls of Werther's candy in lobby! Beautiful, guest oriented hotel.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely meal in the hotel restaurant with an excellent wine list! We were following the European Brick Gothic route and this town had some great examples! Great staff - treated us very well.

    Stayed in May 2017

  • Reviewed: 8 June 2017

    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night

    Originally booked room without breakfast but at checkin decided to order breakfast as well. They charged €38,-- for that. RIDICULOUS!!!

    Room is really ok, breakfast buffet is large.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    You have to pay for everything else: 19 EUR for breakfast, for room service, for sauna, for parking (15 EUR/day) even for the extra bed for the kid (15 EUR/day). But you can have a convinent breakfast across the street at the bakeries. The garage is extremely narrow, you have to be careful with your car.

    Great location, really big appartment for a reasonable price, clean and nice interior, reliable WLAN in the room. A really good hotel if you don't want to pay for breakfast and additional services.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 2 nights

    The whole stay was nice and comfy. Room, staff, location. I can only recommend this hotel and will use it again..if I need again a hotel in my hometown :-)

    Stayed in May 2017

  • Reviewed: 25 July 2016

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were awful. Could not sleep. The rooms facing the main square too noisy. There is no air con in the rooms. The parking paths to go to the lower floors are too narrow. Room , breakfast and parking too expensive.

    Stayed in July 2016

  • Reviewed: 28 April 2018

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    every thing 😍❤️

    Stayed in April 2018

  • Reviewed: 26 January 2018

    • Business trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 2 nights

    Big and comfortable room Breakfast was really good

    Stayed in January 2018

  • Reviewed: 7 December 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights

    All was well

    room was very good and the hotel location was excellent

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights

    booking personalet

    Stayed in December 2017

  • Reviewed: 24 September 2017

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    none

    location and bedding.

    Stayed in September 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights

    The hotel is extraordinary. Highly recommended

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Great location, great place right on the market square!

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Car Park quite tight but very secure

    Good friendly service and accommodation

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff; perfect location; plenty of restaurants in walking distance

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable and clean bathroom

    Stayed in May 2017

  • Reviewed: 14 October 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Spacious room, located near historic city square.

    Stayed in September 2016

  • Reviewed: 13 October 2016

    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    service, staffs, breakfast, vino, rooms

    Stayed in October 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Felt a little dated and a bit too expensive

    Room was spacious and located in a good area.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very noicy, no air condition and no fan. The room was very hot.

    Stayed in July 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Family with older children
    • Comfort Double or Twin Room
    • Stayed 1 night

    The hotel bar.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Should have had air condition so the Windows could have been shut to keep the noice level down.

    Location, good standard, garage

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 December 2015

    • Leisure trip
    • Couple

    We have stayed in so many hotels - and this is by far the best. Super central location, good parking, great big room (with two armchairs), great good bed and as a rarity not too hard, great staff, great spa area, fine price and so on - YES THE BEST

  • Reviewed: 29 August 2015

    • Leisure trip
    • Couple

    Room safe too small. Bar looked nice but was for smokers only. The rest of us were restricted to the sprawling lobby area. Bar service however very good.

    Staff all very friendly and efficient. Minor problem with drainage from shower dealt with immediately.

  • Reviewed: 26 August 2015

    • Leisure trip
    • Couple

    The hotel carpark is underground, descending three full levels. The ramps and turns were very tight for our Mondeo and although we arrived at around 6pm we had one of the last 2-3 spaces on the lowest level - quite a struggle to get down there! We also thought breakfast was pricey but there are plenty of cafes in the area offering a good choice.

    A modern hotel typical of the Steigenberger brand, well located in the very centre of the city so ideal for sightseeing. The room was clean, spacious and comfortable. Perhaps more suitable for business travel, we found a summer deal that was good value. All-in-all a pleasant stay.

  • Reviewed: 1 August 2015

    • Leisure trip
    • Couple

    The hotel and its facilities are looking dated. The windows are by no means soundproof, which was pretty annoying, since we had a room facing towards a cobblestone street. The traffic noise made it pretty much impossible to sleep without earplugs. We've booked the hotel just judging the brand "Steigenberger" - but I'll double check in the future.

    The location is pretty good indeed and we had a pretty large room.

  • Reviewed: 2 July 2015

    • Leisure trip
    • Couple

    Underground garage parking - use local car park

    Accommodation standard very high Superb breakfast and good dinner in restaurant Complementary upgrade to suite

  • Reviewed: 15 December 2015

    • Leisure trip
    • Couple

    The furniture - for a Steigenberger Hotel a little shabby.

    Location was great - everything you want to see as a tourist is close by.

  • Reviewed: 23 September 2015

    • Leisure trip
    • Group

    Not very much choice in where to dine in the evening. The hotel restaurant appeared to be closed.

    Position in town

  • Reviewed: 10 September 2015

    • Leisure trip
    • Group

    Housekeeping is very slow and late preparing rooms

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    ---

    Very friendly staff, bikes could be parked in the garage, reat central location, great breakfast buffet.

  • Reviewed: 31 August 2015

    • Leisure trip
    • Couple

    great location, friendly staff

  • Reviewed: 15 August 2015

    • Leisure trip
    • Couple

    WiFi at best temperamental. Staff not much interested in addressing WiFi problems.

    Great location.

  • Reviewed: 19 June 2015

    • Business trip
    • Couple

    I told the manager...

    Friendly staff, modern facilities in a traditional environment, Havana lounge

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 41

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