Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Aktiv Hotel Winterberg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Schneilstrasse 4, Ortsmitte, 59955 Winterberg, Germany

#33 of 51 hotels in Winterberg

Guests' Choice

Review score

Based on 649 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.1

  • Location

    8.4

  • Facilities

    6.9

  • Staff

    8

  • Value for money

    6.9

  • Free WiFi

    5.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 28

  • Reviewed: 19 February 2018

    8.3
    Simple, clean, comfortable and very convenient.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    We arrived very late after a long drive and the manager who greeted us and checked us in was extremely helpful and accommodating. Recognizing how tired we were, he gave us our room key and told us the paper work could wait until the next morning. The friendliness of the staff continued throughout our stay. They went out of their way to prepare off the menu vegetarian dinners for my wife and son.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    5.4
    Passable
    • Leisure trip
    • Couple
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 6 nights

    They charged us 60 euros for replacing some sheets that weren't even dirty.

    The interior is nice, the sauna was great. The breakfast was also good.

    Stayed in February 2018

  • Reviewed: 1 February 2018

    9.2
    Perfect for short ski
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (4 Adults)
    • Stayed 2 nights

    Nothing special.

    Nice breakfast for me, enough choice between cheese, salami, eggs, bacon, ... Nice little wellness place with small sauna (2-3 pers) and infrared cabine. Not too far from the skislopes (200m)

    Stayed in January 2018

  • Reviewed: 27 December 2017

    3.3
    To be avoided
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    I visited the hotel on 24-25 December of 2017. The room was incredibly small (advertised as deluxe family room!!) fairly clean and that's it. During our 2 night stay, they said that they would come and clean the room. Never did. For the Christmas dinner, I booked one month in advance, and I waited 1 one for the entry course, one hour for the soup, and almost 2 hours for the main dish, which I had to return in the meantime because it was frozen. I am not kidding, 4 course dinner in 4 hours.... From the staff, only 1-2 speak (barely) English.

    The location

    Stayed in December 2017

  • Reviewed: 19 May 2017

    9.6
    Everything you need :-)
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about

    Very, very good breakfast. Full buffet with eveything you need. Food fresh and delicious :-) Rooms very clean. You can keep bikes locked in the basement. Very nice and kind personel.

    Stayed in May 2017

  • Reviewed: 15 September 2016

    6.7
    alright, close to slopes though!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    joint balcony along all the bedrooms, means people were standing outside our room smoking & chatting. Lack of privacy when window& curtain open

    Stayed in August 2016

  • Reviewed: 16 August 2016

    6.7
    Quite OK
    • Couple
    • Deluxe Family Room (3 Adults)
    • Stayed 1 night

    Though we had a 3 bedded family room it was rather small. We would not want to stay there for a longer time. We missed at least one chair.

    Our room has been newly refurbished so everything was in good condition. The staff was very friendly!

    Stayed in August 2016

  • Reviewed: 2 March 2018

    5.8
    Cllose to the piste, good brakfast
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The pool was not open, and also the wirlpool.

    Cllose to the piste, good brakfast

    Stayed in February 2018

  • Reviewed: 17 February 2018

    7.5
    Great location, great skiing, great trip
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast not so great. Staff didn’t replensish food or crockery very well

    Refurbished bedrooms very nice, beds comfortable, staff excellent

    Stayed in February 2018

  • Reviewed: 6 January 2018

    7.5
    The staff was super welcoming and friendly.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was super welcoming and friendly. The room was very simple, but their friendliness made up for it.

    Stayed in January 2018

  • Reviewed: 10 December 2017

    8.3
    Nice price.
    • Business trip
    • Couple
    • Deluxe Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nice price.

    Stayed in December 2017

  • Reviewed: 25 October 2017

    9.2
    The staff were very friendly and helpful and the hotel offered great value for money.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No WiFi Carpet stains

    Friendly, helpful staff. Location Breakfast Room

    Stayed in October 2017

  • Reviewed: 18 September 2017

    9.2
    Bike park possibility
    • Leisure trip
    • Group
    • Deluxe Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Bike park possibility

    Stayed in September 2017

  • Reviewed: 8 May 2017

    6.7
    Clean And decent!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sauna to small And to hot

    Clean And decent!

    Stayed in May 2017

  • Reviewed: 13 March 2017

    9.6
    Great hotel
    • Leisure trip
    • Group
    • Deluxe Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    They don't have their own wifi connection, there is a free wifi in the whole town but its bad

    It was clean, good facilities, nice breakfast

    Stayed in March 2017

  • Reviewed: 6 March 2017

    7.1
    room has been refurbished, breakfast is good, good cleaning...
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (3 Adults)
    • Stayed 3 nights

    staff is nice but they do not speak english

    room has been refurbished, breakfast is good, good cleaning service

    Stayed in March 2017

  • Reviewed: 6 March 2017

    8.3
    Perfect location for ski trip
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    WIFI was very poor in all areas.

    Great location, good hotel, brand new room, with good bed and bath room facilties. Very friendly and helpfull staff.

    Stayed in March 2017

  • Reviewed: 22 January 2017

    8.8
    Excellent for skieiing
    • Leisure trip
    • Group
    • Deluxe Family Room (3 Adults)
    • Stayed 2 nights

    third bed had thin matress

    Perfect hotel for skieeing, skilift 300 meters walking, good breakfast, enjoyed the sauna and the pool table.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    7.5
    -Nice breakfast.
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    -Nice breakfast. -Friendly staff.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 February 2015

    8.8
    Staff were friendly, breakfast was good, no hassle
    • Leisure trip
    • Solo traveller

    Nothing about hotel, but don't go to Ski Verleih Schneider. Worst service I've ever had and they accused me of stealing the skis I had rented...when I was returning them!!!

    Staff were friendly, breakfast was good, no hassle

  • Reviewed: 27 January 2015

    8.3
    The location is close to the slopes (3 minute walk), and to...
    • Leisure trip
    • Couple

    The location is close to the slopes (3 minute walk), and to the city center (+/-12 minute walk). The staff is very friendly, breakfast is nice, room is clean and comfortable.

  • Reviewed: 12 January 2015

    7.9
    very clean, great breakfast, excellent location near the ski...
    • Leisure trip
    • Family with older children

    when we booked, the facilities listed included a pool. On arrival found this was no longer available (I note though that booking.com facilities now do not mention pool). No secure ski/boot room (instead there was use of what I think is a now a disused dinning room) Bathroom very tired and dated with broken shower head - however it was a large bathroom, very clean and warm with clean linen and towels. My guess is that the hotel is undergoing renovation, as the restaurant area is newly modinised. Further updating will make this a very nice hotel.

    very clean, great breakfast, excellent location near the ski slopes and next to ski hire shop. Overall very pleasant stay

  • Reviewed: 31 March 2016

    8.8
    Very polite reception and very good price for the bed and...
    • Leisure trip
    • Group

    Pillow was uncomfortable

    Very polite reception and very good price for the bed and for the location of the hotel.

  • Reviewed: 14 March 2016

    7.9
    breakfast was very good and room was clean
    • Leisure trip
    • Group

    too much dog shit around the hotel

    breakfast was very good and room was clean

  • Reviewed: 11 March 2016

    10
    friendly welcome - close to ski
    • Leisure trip
    • Family with young children

    -

    friendly welcome - close to ski

  • Reviewed: 5 March 2016

    6.7
    Everything was basic, good and clean.
    • Leisure trip
    • Couple

    Nothing. What you see is what you get.

    Everything was basic, good and clean. Just as advertised.

  • Reviewed: 1 March 2016

    4.6
    breakfast very good
    • Leisure trip
    • Family with young children

    room for 8 people was really too small

    breakfast very good

  • Reviewed: 3 February 2016

    9.6
    Walking distance to the ski lift.
    • Leisure trip
    • Couple

    Walking distance to the ski lift. Excellent and cozy. Service very kind and polite!

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 28

Guests also reviewed these properties: