Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. North Rhine-Westphalia hotel reviews
  4. Neuss hotel reviews
  5. Reviews of Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel

Reviews of Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rheinallee 1, 41460 Neuss, Germany

#42 of 73 hotels in Neuss

Guests' Choice

Review Score

Based on 343 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: February 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good for families

    Room ! Pool !

    Stayed in December 2023

  • Reviewed: February 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Low shower, to be improved.

    Everything was good except the bathroom.

    Stayed in February 2024

  • Reviewed: January 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Amaaaaazing bath

    Big and spacious room

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing in the hotel, surroundings at night are little less comfortable

    Nice room and staff

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    1. the old bathroom need an urgent renovation. 2. room temperature were not able to be adjusted. 3. probably because of the new year time, quite a number of small kids are travelling and they started to cry as 6am. Would be good to consider put travellers with kids in the same zone/ on the same floor. 4. the tidiness of room, we found a liquor bottle in the first room we took.

    1. the staff were very helpful. 2. the bed was comfortable. 3. the location and the view.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Lack of parking space within the building premises.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Restaurant not open on Sundays. Little detailed information on public transport Could do with a refresh - seemed a little run down since its days as a Swissotel

    Location Staff

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    5 minute drive from downtown Dusseldorf.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The swimming pool is a decent size and offers plenty of towels, and there is both a small gym and two saunas. Breakfast offered a great selection of hot and cold items, good coffee, juices, etc etc. Big, bright, clean dining room with plenty of space and a phenomenal view of the Dusseldorf Mast Tower. Friendly, efficient staff.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    The hotel was extremely comfortable and the restaurant which is within the hotel was excellent too.
    • Business trip
    • Group
    • Standard King Room
    • Stayed 1 night

    It was a little further away from where we wanted to be, but that is not the fault of the hotel

    the rooms were very spacious and the beds were extremely comfortable. The shower is perhaps the best shower I have had when travelling for work

    Stayed in September 2023

  • Reviewed: September 30, 2023

    8.0
    Nice and tidy hotel in good location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom smelled a bit musty, prefer walk in shower instead of bath, rather separate the toilet, light from lamps in room could be brighter.

    Location near shopping centre, park, highway, hotel interior, nice staff.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    well managed business hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    none

    All very good

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very confortable beds and good location
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 4 nights

    The AC was impossible to disconnect, always was working and the room temperature was a bit cold. There's not control about the room temperature and this was the worst point in the hotel.

    The rooms were big and spacious, and the beds were one of the most confortable we've ever tried. Super quiet in the mornings so we could rest very well.

    Stayed in August 2023

  • Reviewed: September 5, 2023

    8.0
    Convenient highway stop.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    We missed out on the dinner, as kitchen closed during our check-in at 9.55pm. This is common theme in Germany, however, it is not acceptable in 4* business hotel.

    Good hotel for quick stop of the main highway from Netherlands. Easy to find and there is plenty of parking. Nice view of river and greenery, to rest your eyes on. Clean room, bed could be more comfortable, but ok for 1 night sleep.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    1 day to enjoy the pool and sauna
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    That the sauna didnt work

    The wellness

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    Lovely hotel with a great view on the Rhine River. Super dog-friendly!

    Stayed in August 2023

  • Reviewed: August 13, 2023

    8.0
    Great stay in a good hotel on the banks of the Rhine
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Nothing

    The Crowne Plaza hotel in Dusseldorf is a very good hotel, with a nice room and good bathroom. The breakfast has many options and we loved the swimming pool. Outside you can stroll alongside the Rhine to have a beautifull walk.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Great for one night and close to airport
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like the shower in the bath and no separate shower. Slippery like this. Also breakfast is really expensive at 19 euro each. You can walk to the nearby shopping center and get it much cheaper there. Also parking costs are too high at 22 euro per 24 hrs. Free across the road Sauna was broken and couldn’t be used

    Room was really nice because we got a free upgrade to a bigger room. So plenty of space. Also liked the coffee and thee in the room Swimming pool is not huge but fine

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Average
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    Bath taps didnt work and therefore couldnt use the bath or the main shower. Luckily there was an additional hand held shower i managed to use. The TV signal needs looked at as most channels were distorted so couldnt watch TV. Could not cool the Room using the AC so the room was too warm.

    The breakfast selection was very good. The room was also spacious

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Nice and cheap place to stay. Excellent location. Not the best nights sleep due to hot room and uncomfortable bed
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room hot and worst bed; so hard.

    Room was fab and lovely and clean

    Stayed in July 2023

  • Reviewed: July 2, 2023

    9.0
    Very comfy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We found a sock from and an invoice for the previous guest. A/C dial was not working and hair dryer is too weak for drying long hair

    Very comfortable beds and great bathroom. Good location for trains and such. Big room, with armchair, big TV and desk

    Stayed in July 2023

  • Reviewed: June 18, 2023

    8.0
    It’s a lonely stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mini bar is not working

    Room is neat and clean , location is convenient , mostly , breakfast is as good as expected!

    Stayed in June 2023

  • Reviewed: May 30, 2023

    7.0
    Its okay but I am not sure why its 4 star.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The swimming pool was not open, the spa was not working. It is a 4-star hotel but there is no gym facility. Its is dishearting that you pay so much and what they claim on the internet is not available on site. I really wanted to enjoy the swimming pool and sauna but it was "undermaintaince" Also, when you go there be ready to have some cash. Because its Germany and it was really really horrible for me.

    I like the view from my hotel. Love the cleanliness

    Stayed in May 2023

  • Reviewed: May 10, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights

    eggs are made by a cook. However, the restaurant smelled terrible during this cooking. Also your clothes. No good extraction system room was extremely hot. Window you can open however, to much noise from the highway. Garage to dark. For a women not comfortable. Parking space outside you must pay. This should be for free. it is located at in a industrial area. Very strange too charge for parking space

    eggs made by a cook.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some amenities missing like slippers and bathroom mat.

    Room was spacious and clean.

    Stayed in May 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: