Rheinallee 1, 41460 Neuss, Germany
#42 of 73 hotels in Neuss
Guests' ChoiceBased on 343 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.0
Facilities
8.0
Staff
8.4
Value for money
7.8
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 10, 2024
Muhammad
FranceGood for families
Room ! Pool !
Stayed in December 2023
Reviewed: February 8, 2024
Timo
SwitzerlandLow shower, to be improved.
Everything was good except the bathroom.
Stayed in February 2024
Reviewed: January 12, 2024
Amanda
United Arab EmiratesAmaaaaazing bath
Big and spacious room
Stayed in December 2023
Reviewed: January 8, 2024
Miranda
NetherlandsNothing in the hotel, surroundings at night are little less comfortable
Nice room and staff
Stayed in December 2023
Reviewed: January 2, 2024
Qing
Germany1. the old bathroom need an urgent renovation. 2. room temperature were not able to be adjusted. 3. probably because of the new year time, quite a number of small kids are travelling and they started to cry as 6am. Would be good to consider put travellers with kids in the same zone/ on the same floor. 4. the tidiness of room, we found a liquor bottle in the first room we took.
1. the staff were very helpful. 2. the bed was comfortable. 3. the location and the view.
Stayed in January 2024
Reviewed: December 18, 2023
Mai
NetherlandsLack of parking space within the building premises.
Stayed in December 2023
Reviewed: December 12, 2023
Christopher
United KingdomRestaurant not open on Sundays. Little detailed information on public transport Could do with a refresh - seemed a little run down since its days as a Swissotel
Location Staff
Stayed in October 2023
Reviewed: October 5, 2023
Miriam
NetherlandsThe swimming pool is a decent size and offers plenty of towels, and there is both a small gym and two saunas. Breakfast offered a great selection of hot and cold items, good coffee, juices, etc etc. Big, bright, clean dining room with plenty of space and a phenomenal view of the Dusseldorf Mast Tower. Friendly, efficient staff.
Stayed in October 2023
Reviewed: October 2, 2023
Chris
United KingdomIt was a little further away from where we wanted to be, but that is not the fault of the hotel
the rooms were very spacious and the beds were extremely comfortable. The shower is perhaps the best shower I have had when travelling for work
Stayed in September 2023
Reviewed: September 30, 2023
Anita
NetherlandsBathroom smelled a bit musty, prefer walk in shower instead of bath, rather separate the toilet, light from lamps in room could be brighter.
Location near shopping centre, park, highway, hotel interior, nice staff.
Stayed in September 2023
Reviewed: September 28, 2023
Tassilo
Germanynone
All very good
Stayed in September 2023
Reviewed: September 25, 2023
Edgar
United Arab EmiratesThe AC was impossible to disconnect, always was working and the room temperature was a bit cold. There's not control about the room temperature and this was the worst point in the hotel.
The rooms were big and spacious, and the beds were one of the most confortable we've ever tried. Super quiet in the mornings so we could rest very well.
Stayed in August 2023
Reviewed: September 5, 2023
Adriana
NetherlandsWe missed out on the dinner, as kitchen closed during our check-in at 9.55pm. This is common theme in Germany, however, it is not acceptable in 4* business hotel.
Good hotel for quick stop of the main highway from Netherlands. Easy to find and there is plenty of parking. Nice view of river and greenery, to rest your eyes on. Clean room, bed could be more comfortable, but ok for 1 night sleep.
Stayed in August 2023
Reviewed: August 25, 2023
Chantal
SpainThat the sauna didnt work
The wellness
Stayed in August 2023
Reviewed: August 18, 2023
Lerica
NetherlandsLovely hotel with a great view on the Rhine River. Super dog-friendly!
Stayed in August 2023
Reviewed: August 13, 2023
Jipp
NetherlandsNothing
The Crowne Plaza hotel in Dusseldorf is a very good hotel, with a nice room and good bathroom. The breakfast has many options and we loved the swimming pool. Outside you can stroll alongside the Rhine to have a beautifull walk.
Stayed in July 2023
Reviewed: July 28, 2023
Iwan
NetherlandsDidn’t like the shower in the bath and no separate shower. Slippery like this. Also breakfast is really expensive at 19 euro each. You can walk to the nearby shopping center and get it much cheaper there. Also parking costs are too high at 22 euro per 24 hrs. Free across the road Sauna was broken and couldn’t be used
Room was really nice because we got a free upgrade to a bigger room. So plenty of space. Also liked the coffee and thee in the room Swimming pool is not huge but fine
Stayed in July 2023
Reviewed: July 20, 2023
Stephen
United KingdomBath taps didnt work and therefore couldnt use the bath or the main shower. Luckily there was an additional hand held shower i managed to use. The TV signal needs looked at as most channels were distorted so couldnt watch TV. Could not cool the Room using the AC so the room was too warm.
The breakfast selection was very good. The room was also spacious
Stayed in July 2023
Reviewed: July 8, 2023
Husseyin
United KingdomRoom hot and worst bed; so hard.
Room was fab and lovely and clean
Stayed in July 2023
Reviewed: July 2, 2023
Eva
United KingdomWe found a sock from and an invoice for the previous guest. A/C dial was not working and hair dryer is too weak for drying long hair
Very comfortable beds and great bathroom. Good location for trains and such. Big room, with armchair, big TV and desk
Stayed in July 2023
Reviewed: June 18, 2023
Yue
NetherlandsMini bar is not working
Room is neat and clean , location is convenient , mostly , breakfast is as good as expected!
Stayed in June 2023
Reviewed: May 30, 2023
Mangleshwar
NetherlandsThe swimming pool was not open, the spa was not working. It is a 4-star hotel but there is no gym facility. Its is dishearting that you pay so much and what they claim on the internet is not available on site. I really wanted to enjoy the swimming pool and sauna but it was "undermaintaince" Also, when you go there be ready to have some cash. Because its Germany and it was really really horrible for me.
I like the view from my hotel. Love the cleanliness
Stayed in May 2023
Reviewed: May 10, 2023
Omori
Netherlandseggs are made by a cook. However, the restaurant smelled terrible during this cooking. Also your clothes. No good extraction system room was extremely hot. Window you can open however, to much noise from the highway. Garage to dark. For a women not comfortable. Parking space outside you must pay. This should be for free. it is located at in a industrial area. Very strange too charge for parking space
eggs made by a cook.
Stayed in May 2023
Reviewed: May 9, 2023
Stoyan
BulgariaSome amenities missing like slippers and bathroom mat.
Room was spacious and clean.
Stayed in May 2023
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