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Reviews of TOP CCL Hotel Essener Hof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Handelshof 5, Stadtkern, 45127 Essen, Germany

#8 of 68 hotels in Essen

Guests' Choice

Review score

Based on 696 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.7

100% verified reviews

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Showing 1 - 75

  • Reviewed: 1 July 2018

    5.8
    Due to the warm weather in the end week of June the room was...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Due to the warm weather in the end week of June the room was not comfortable and noisy if you open the window even in the midnight / even later on at 2 am.

    Stayed in June 2018

  • Reviewed: 26 May 2018

    7.5
    Just the cleanliness of the room, not happy with the bed we...
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very rude. I booked a double bed room for my wife and I on booking.com and was given a 2 single beds joined together. When I asked to be moved to a double bed room, the staff states that I should pay more money to be moved to a double bed room. Her attitude is the worst I have ever seen in an hotel since I have been staying in hotels around the world. She has no good customer service. I will never stay there again.

    Just the cleanliness of the room, not happy with the bed we were was offered.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    10
    The total quiet of the room and yet situation excellent for...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Room didn't seem to have air conditioning. Not a problem during our stay in April but could be an issue at the height of summer.

    The total quiet of the room and yet situation excellent for town centre and railway station.

    Stayed in April 2018

  • Reviewed: 16 March 2018

    10
    You feel you are at home, very good staff and clean place.
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You feel you are at home, very good staff and clean place. Location is close to the train station, everything is within walking distance. I would definitely come again if I have the chance to visit Essen.

    Stayed in March 2018

  • Reviewed: 27 February 2018

    9.6
    It was right across from the station and close to the...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only thing I would have liked was a kettle and tea/coffee making facility in the room. Odd for a hotel of this quality not to have one.

    It was right across from the station and close to the centre. Ideal if you are travelling by train. Large, comfortable room and bed and cable TV providing UK channels a bonus.

    Stayed in February 2018

  • Reviewed: 6 February 2018

    7.9
    Once I askedfor down pillows I was happy, but their...
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    The bed was small and narrow and sloped downwards so I was afraid of falling out. My neighbor was especially loud, yelling in the hallway at midnight...

    Once I askedfor down pillows I was happy, but their synthetic ones were less good than the usual.

    Stayed in February 2018

  • Reviewed: 25 November 2017

    9.2
    I stayed some years ago and wasn't satisfied with the...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    The rooms are a bit spartan: nicer bedding and towels would be good.

    I stayed some years ago and wasn't satisfied with the wifi. This time the wifi was great and combined with the location and the cost made for a wonderful stay.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    5.8
    Overpriced decent room
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The room was noisy, especially in the evening when some group of people gathered right under our room. The room had a slight smell - wife said smells like used socks, especially after it was cleaned which was weird and the sink started smelling after we skipped one day of cleaning which suggests the rooms are only superficially cleaned. It wasn't as bad as it sounds but for the price we payed we expected something else. Which brings me to the most painful aspect - the price: I stayed at hotels that were a third of what I payed for this hotel that had better overall quality/comfort, I guess all the Messe events pay off since it seems all the hotel in the area seems to "adjust" the prices to the same insane level. All in all, I would definitely not return in the future, I'd rather commute from Dusseldorf every day and pay a decent price for a nice hotel than to be ripped by an average hotel in Essen.

    There is easy access to public transport and it is very close to the city center where there are plenty of stores and restaurants. The hotel looks good both from the outside and the inside and the room was fairly spacious.

    Stayed in October 2017

  • Reviewed: 28 October 2017

    9.6
    Great for business travellers but also warm and inviting for leisure travellers.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The breakfast was fine, but not amazing. There were nearby cafés offering buffet breakfasts that were fantastic and cheaper.

    The room was large, and the beds were really comfy. The location is amazing, with an underground pass to the Hauptbahnhof, and right in the centre of town.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    8.8
    Value for money is great
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Maybe,...might think about modernizing the bathroom

    Hotel is on super location, on quiet place but only 50 meters from main train station. Rooms are clean, airy, large enough, comfortable bed ... Room is quiet. In total - Value for money is great. I will be back.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    9.6
    Excellent Value, Great Staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The only downside is that the rooms ran warm but the noise from people outside made sleeping with the windows open a little difficult. This was pretty minor and it was only a little warmer than I would have wanted.

    It was conveniently located near the train station, restaurants and shopping. The staff were fantastic and made us feel welcome. The room was very clean.

    Stayed in October 2017

  • Reviewed: 31 July 2017

    10
    One of the best hotels I've ever stayed at.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    One of the best hotels I've ever stayed at. Very comfortable, close to the main station with easy access to local transport. Very friendly and helpful staff. Would definitely stay there again.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    7.9
    Central location but unsightly view of train station and local drug scene
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although the hotel is very central, it's close to the less appealing parts of the city, ie the local drug scene at the train station. We felt safe but it wasn't the nicest view from the room

    The hotel is very clean and modern, good for business trips.

    Stayed in July 2017

  • Reviewed: 14 May 2017

    10
    Very beautiful historical hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Hotel Essener was very clean, beautiful and quiet.our room looked over the courtyard which was beautiful, the room was bright and cheery and very clean . The beds were comfortable and the breakfast buffet was delicious. Will definitely come back when I go back to Essen.

    Stayed in April 2017

  • Reviewed: 22 April 2017

    10
    Very nice, clean hotel , perfect location, right in center !!!
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    We traveled with my partner and spent at the hotel 19.4.-21.4.2017. The hotel is very nice and clean. The bed was very comfortable and the bathroom was large, clean and nice. What we liked was a breakfast with a lot of types of food , very good quality , vegetables and fruits. The most amazing were the women in the restaurant. They were very smiling and kind. Even the woman chef still controled the food. We loved this breakfast. It was a very nice start of the day .

    Stayed in April 2017

  • Reviewed: 15 April 2017

    9.2
    very happy
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The only thing is the pillows ate too soft

    Great location lovely old hotel but we'll equipped I have stayed there before and will again every thing perfect

    Stayed in April 2017

  • Reviewed: 4 April 2017

    6.7
    Next to the train station but if you are looking for comfort of a 4-star hotel, it's not there
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Everything is very basic as far as comfort is concerned, the towels are small and rough, no bathrobes, slippers, minibar, no kettle! this is not the level of 4-star hotel in Germany. Besides, in order to get from the elevator to the room you have to pass the staircase (not a problem unless you have a suitcase!) Breakfast was also very simple

    Location is very close to the train station, and when you arrive late and wish to get to bed asap, this is a good option! Personnel was very helpful and welcoming. The room was spacious and clean. Quality of sleep was good, and the bed was quite comfortable.

    Stayed in March 2017

  • Reviewed: 27 March 2017

    8.8
    Great location & accomodation & Staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Everything was super only logging in every time on the wifi was a bit annoying

    - Great location, opposite of the Hbf - Friendly staff - Wifi - Nice bar - Great breakfast

    Stayed in March 2017

  • Reviewed: 26 March 2017

    10
    Very satisfied
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Very friendly staff. Room to court, very quiet. Superb selection for breakfast. Nice maintained older building structure from the steel boom area.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    10
    Elegant hotel with it's own style. Only one step away from the train station.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Elegant hotel with it's own style. The room and bathroom were large and comfortable. My wife is especially sensitive to the quality of the hotel, and she was very pleased with this one.

    Stayed in March 2017

  • Reviewed: 10 March 2017

    8.8
    Excellent choice for business or city trip
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi is OK but not great

    Very well maintained and organaized, perfect location for Essen hbf and city center. It has it's charm as classical hotel of the past.

    Stayed in March 2017

  • Reviewed: 6 March 2017

    9.2
    Good location, friendly staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Personally, I am not so fond of wall to wall carpets.

    Good comfortable bed. Nice breakfast overall. Very good omelette made with your preferences. Discounted carpark available within short walking distance.

    Stayed in March 2017

  • Reviewed: 24 December 2016

    5.8
    Perfect location to visit the christmas market.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bar and restaurant were closed both nights (thursday/friday) without any notifications. During the evening/night there is only 1 member of staff in the entire hotel, making it very difficult to be able to get some extra pillows since they have to stay behind the 24hrs reception.

    Perfect location to visit the christmas market. Spacious rooms. Good wifi.

    Stayed in December 2016

  • Reviewed: 9 November 2016

    9.6
    Modern Hotel, Centally Located.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had reserved a comfort roo but ended up being in a wellness room. The facilities were modern, clean and spacious. Staff was helpful. The shower was fantastic. The breakfast was excellent but a tad expensive. WiFi was fast and reliable. Security in accessing the room was also good.

    Stayed in November 2016

  • Reviewed: 1 November 2016

    7.5
    This is not a 4 star hotel. The bar was closed, the restaurant was closed
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Bar was closed all weekend Restaurant was closed all weekend Towels were a bit mean.....One small towel instead of large bath towel

    Breakfast was excellent. Location excellent

    Stayed in October 2016

  • Reviewed: 1 November 2016

    9.2
    Highly satisfied with my stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Breakfast was over 1 hour before regular schedule - probably few guests, and I haven't booked with breakfast, but you can pay before going. So again I went to Mc Donalds nearby.

    Everything. I had a single room, it was nice, clean and cosy. Window could be opened vertically, heating was good. There was no noice outside, though my windows were overlooking HBF and Galleria. Internet was great. Comfy bed. Good shower. Hotel allowed me to check out later so that I could comfortably stay in a room before my train. Thank you

    Stayed in October 2016

  • Reviewed: 1 November 2016

    9.2
    Great location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The noisy drunks on the station steps who were so awful we had to sleep with windows closed the entire visit.

    Fantastic location and really lovely staff

    Stayed in October 2016

  • Reviewed: 17 October 2016

    8.3
    Great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    No hotel parking (though there is a car park very close at 10 euro/24hrs). Breakfast was crazy expensive but there are many cafes within a few minutes walk.

    Location - Walk out the door to subway or town. The bar was very nice with professional quality cocktails and spirits (prices to match of coarse)

    Stayed in October 2016

  • Reviewed: 16 June 2018

    9.2
    Mediocre breakfast
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Mediocre breakfast

    Stayed in June 2018

  • Reviewed: 13 June 2018

    10
    This is the best hotel I have during my trip to Europe was...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    just sleeper for room

    This is the best hotel I have during my trip to Europe was no fault and failure.

    Stayed in June 2018

  • Reviewed: 11 May 2018

    9.2
    Best location
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Kind staff, cozy room, best location near Essen station.

    Stayed in May 2018

  • Reviewed: 1 April 2018

    10
    Fantastic central Hotel with very welcoming staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant and Bar was closed

    Breakfast location and staff

    Stayed in March 2018

  • Reviewed: 28 March 2018

    10
    Friendly staff , good breakfast & location
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    They hv very good breakfast and allow earlier check in

    Stayed in March 2018

  • Reviewed: 23 March 2018

    10
    I needed a secure and safe haven close to the bahnhof.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Genuine and warm greeting by a competent staff, who was fluent in several languages.oi

    Stayed in March 2018

  • Reviewed: 20 February 2018

    6.3
    Free parking opposite the street limited to 10:00 hrs.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Free parking opposite the street limited to 10:00 hrs. in the morning. Major minus.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    8.3
    Will come back
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing.

    Great location - in front of Essen Hbf! Friendly staff members.

    Stayed in January 2018

  • Reviewed: 18 December 2017

    4.6
    Nice with the Xmas market.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Having to pay for a park house, down the road. This was not mentioned in the booking information.

    Good sized tv

    Stayed in December 2017

  • Reviewed: 18 December 2017

    9.2
    Excellent location (for visiting the Christmas Market), good...
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night

    Excellent location (for visiting the Christmas Market), good value for money.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    10
    I would highly recommend this hotel.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Very nice hotel, great location, clean and quiet. Very friendly staff.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    9.2
    Very friendly staff and nice breakfast, Spacious room
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Perhaps the decor is a bit outdated.

    Very friendly staff and nice breakfast, Spacious room

    Stayed in December 2017

  • Reviewed: 22 November 2017

    8.8
    It is not my first stay and I will come back.
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 3 nights

    No hotel parking.

    Location, room, staff.

    Stayed in November 2017

  • Reviewed: 22 November 2017

    10
    I will be back.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    N/A

    Great location and a lovely hotel

    Stayed in October 2017

  • Reviewed: 19 October 2017

    10
    It is a pleasant stay with helpful staff!
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The location is excellent and the food in the restaurant is excellent at very reasonable prices.

    Stayed in September 2017

  • Reviewed: 1 August 2017

    10
    Clean room, good breakfast
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean room, good breakfast

    Stayed in July 2017

  • Reviewed: 15 July 2017

    10
    Terrific accommodations
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    The additional high cost of breakfast

    We appreciated the comfortable beds, air conditioning, large bathroom and spacious room.

    Stayed in July 2017

  • Reviewed: 10 April 2017

    8.3
    overall a nice stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    central location. not bad breakfast.

    Stayed in March 2017

  • Reviewed: 19 December 2016

    10
    Great location and great breakfast!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and great breakfast! Very quiet for a location in the city centre!

    Stayed in December 2016

  • Reviewed: 12 December 2016

    10
    Super hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    All was good.

    Very good breakfast buffet. Large room, very clean. Central location.

    Stayed in December 2016

  • Reviewed: 14 November 2016

    7.1
    Really good breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    price too high for quality / likely because of nearby K/Show in Duesseldorf

    Really good breakfast

    Stayed in October 2016

  • Reviewed: 25 October 2016

    9.6
    Calm oasis
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Regular guest...delicious cuisine...pleasant hotel...polite and professional service...swift access to rail and road...

    Stayed in September 2016

  • Reviewed: 24 October 2016

    7.5
    Nice hotel, horrible neighbourhood.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The drug and alcohol abuae outside. We didn't sleep because of The shouting suromg the night. Very smelt and poluted suroundings.

    Stayed in October 2016

  • Reviewed: 18 October 2016

    8.3
    Enjoyable and effecient.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows. A choice would be nice but only a minor thing.

    Clean and comfortable room. Good breakfast.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    9.2
    Convenient location and cosy room
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights

    close to pedestrian and railway station

    Stayed in September 2016

  • Reviewed: 26 September 2016

    8.8
    Relatively large single room
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Found breakfast too expensive (in comparison with the room price) and didn't take that option

    Relatively large single room

    Stayed in September 2016

  • Reviewed: 18 September 2016

    8.8
    So close to the main station.
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    So close to the main station.

    Stayed in August 2016

  • Reviewed: 8 September 2016

    9.2
    Everything was brand new and very nice.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    No down pillows, not even in Germany? The sheets were a little rough.

    Everything was brand new and very nice.

    Stayed in September 2016

  • Reviewed: 7 September 2016

    8.3
    good location, clean room, simple but great breakfast,...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    good location, clean room, simple but great breakfast, historical building.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    6.7
    Ok
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    No air conditioning in room

    Went there on a very hot day and assumed a four star hotel would be air conditioned

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 April 2016

    7.9
    There was no useful guide how to access the internet from...
    • Business trip
    • Solo traveller

    There was no useful guide how to access the internet from the room. There was only a note saying "more information at reception" and access was really far from self-explanatory.

  • Reviewed: 16 April 2016

    5.8
    When we did complain about the room (see didn't like)...
    • Leisure trip
    • Couple

    First were given a comfort room where one of the long sides of the queen size bed was next to a wall. Very impractible and definitely not adequate for a four star hotel. This room is definitely only a single room! Price for that room is far too high.

    When we did complain about the room (see didn't like) were given another room that was very spacious and nice. Appreciated, but being given the tiny room first still left a feeling of being cheated and ripped off. Definitely will not go back there.

  • Reviewed: 7 April 2016

    9.6
    Excellent breakfast worth paying for, Very nice clean well...
    • Business trip
    • Couple

    Internet was free but did not work very well in the room. It would have been helpful if there had been a kettle and tea-making facilities in the room.

    Excellent breakfast worth paying for, Very nice clean well provisioned hotel, helpful staff, good location near the train station, comfortable bed in a spacious room.

  • Reviewed: 27 March 2016

    10
    The location was very good if travelling by either road or...
    • Leisure trip
    • Solo traveller

    Wifi my usual hotel gripe, had to keep logging in and out to get a signal, was very surprised it was poor considering the rest of the hotel amenities were excellent.

    The location was very good if travelling by either road or rail. The reception staff were very helpful, this hotel is very upmarket, my room was spacious for a solo traveller, great bathroom,in room mini bar not expensive, multi storey car park opposite and a discount given by the hotel when you give in your parking ticket before taking your car out. Very good choice at breakfast, hot and cold food available.

  • Reviewed: 13 March 2016

    7.9
    very good location, the facilities are all good and clean.
    • Leisure trip
    • Group

    The staff are not quite friendly. My room is location in a half floor which has no lift access and I had to take my heavy luggage upstairs, which caused a lot of trouble to me and no one notified me about it!!!

    very good location, the facilities are all good and clean.

  • Reviewed: 24 December 2015

    8.8
    Friendly and very efficient check in.
    • Business trip
    • Solo traveller

    Smell of cigarette smoke. Not in the room but close by. Five steps between the elevator and my room. Light in room too bright. Very stern looking lobby.

    Friendly and very efficient check in. In the center of town. Good wifi. Good shower. Clean room. Good breakfast.

  • Reviewed: 26 November 2015

    10
    Excellent, well appointed hotel situated just across the...
    • Business trip
    • Couple

    Excellent, well appointed hotel situated just across the road from Essen HBF (Main station) and right in the centre of the town and shopping. Public car park around the corner. The breakfast buffet was perfect and the hotel's dinner menu delicious.

  • Reviewed: 14 October 2015

    9.6
    Hotel room was well decorated
    • Leisure trip
    • Group

    I would have liked possibility to boil water and make tea/coffe in room

    Hotel room was well decorated Hotel is in a very convininet position just outside railway station

  • Reviewed: 14 October 2015

    10
    The location was convenient as it was right next to Essen...
    • Leisure trip
    • Solo traveller

    The location was convenient as it was right next to Essen central train station. Staff were attentive and friendly and were very helpful. was just a short train ride to Gruga park and Messe Essen.

  • Reviewed: 14 October 2015

    10
    This is the best hotel in Essen!
    • Business trip
    • Family with young children

    This is the best hotel in Essen! Having travelled to Essen many times, this hotel is by far the best. Immaculately taken care of, not a speck of dirt anywhere - I was actually trying to find fault in this hotel and could not. Staff were accommodating, nearby everything, rooms very nice, bathroom large and clean with hairdryer, toothpaste and deodorant free of charge. Wifi is very good and free of charge. Thank you for our pleasant stay Hotel Essener Hof!

  • Reviewed: 13 October 2015

    9.6
    Familiar Hotel, the fourth time I used and this was 1st...
    • Leisure trip
    • Solo traveller

    Hotel bar is a bit too fancy. I know this should be no problem but it then felt a bit "lifeless"

    Familiar Hotel, the fourth time I used and this was 1st choice. Location is the key.

  • Reviewed: 26 July 2015

    7.9
    staff friendly clean and comfortable hotel in a conveniant...
    • Leisure trip
    • Couple

    I have just sent the hotel an email should have checked the bill but didn`t.We only had breakfast on one day the four of us as we went with our daughter and son in law but have been charged for 4 days for room 318 and 320 making an overcharge of 120 euros

    staff friendly clean and comfortable hotel in a conveniant and quiet location.

  • Reviewed: 2 June 2015

    7.5
    Location was excellent right by the station, bed was super...
    • Leisure trip
    • Group

    The housekeeping staff were very noisy and started early compared to other hotels, one burst into my room while I was asleep at around 9ish, I had been up late as at a concert, so not impressed! Lack of tea or coffee facilities too.

    Location was excellent right by the station, bed was super comfy.

  • Reviewed: 13 May 2015

    10
    The central location is an asset, but the area surrounding...
    • Leisure trip
    • Solo traveller

    The central location is an asset, but the area surrounding the train station where the hotel is located is inhabited by a colorful blend of people with unusual agendas.

  • Reviewed: 24 February 2015

    10
    Great value for money, particularly the breakfast.
    • Leisure trip
    • Couple

    Maybe not the most up to date styling, but spotlessly maintained.

    Great value for money, particularly the breakfast. Excellent, very helpful staff. Strong wifi (router in room).

  • Reviewed: 23 February 2015

    7.9
    location, close to city center and railway station as well...
    • Business trip
    • Solo traveller

    realy difficult to complain, was professional, time of fair so was very bussy at the breakfast.

    location, close to city center and railway station as well as shops and restaurants, I had inormous bathroom (hovever there was no bath).

  • Reviewed: 19 May 2016

    9.2
    Straight in front of the Main Railway Station
    • Business trip
    • Solo traveller

    Straight in front of the Main Railway Station

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