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Reviews of HKK Hotel Wernigerode This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Pfarrstraße 41, 38855 Wernigerode, Germany

#17 of 25 hotels in Wernigerode

Guests' Choice

Review score

Based on 359 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    7.9

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 - 19

  • Reviewed: 14 September 2018

    9.2
    Pleasant stay in a lovely town
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Coach loads of tourists Poor shower, thin towels, poor shaving mirror

    Dining experience excellent Good location Value for money All staff very helpful and pleasant

    Stayed in September 2018

  • Reviewed: 5 May 2018

    10
    Wonderful hotel - great value for money, close to station & old town. Very helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Great variety of hot food, cold cuts, fruits, cereals, breads and beverages at the very generous buffet breakfast. Staff were always courteous and engaging.

    Stayed in May 2018

  • Reviewed: 2 October 2017

    9.6
    Solid value in a prime location
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Nothing really. The hotel is very large though, and caters to many tour groups and conferences. Suitable for most travellers but couples might prefer something more romantic.

    Great location, clean and comfortable, near public transport and the city centre. Breakfast was available from early morning, and offered a wide range of food. Staff were helpful, and many spoke very good English.

    Stayed in September 2017

  • Reviewed: 29 May 2017

    10
    Handy to everything: the railway station, the narrow gauge railway, shops, old town, restaurants.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The free wi-fi was excellent in the lobby, but it simply did not work in our room.

    The buffet breakfast was very fresh and offered a very wide range of choices. The reception staff were very helpful and friendly. The inclusion of a free public transport pass for Wernigerode and the region.

    Stayed in May 2017

  • Reviewed: 6 January 2017

    10
    An excellent hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    In spite of being a big hotel, the attention to detail, the organization around breakfast, the personal attention was just amazing. The staff was well trained and extremely efficient and friendly.

    Stayed in December 2016

  • Reviewed: 17 October 2018

    9.6
    My sixth stay here, always enjoyable and relaxing.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Nothing!

    Friendly staff, clean and comfortable rooms, really excellent breakfast.

    Stayed in October 2018

  • Reviewed: 22 June 2018

    10
    Very good
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    Nothing

    Excellent location with good facilities and friendly professional staff

    Stayed in June 2018

  • Reviewed: 10 June 2018

    8.3
    Short break to see castle and steam railway
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Very good location for town and steam railway

    Stayed in June 2018

  • Reviewed: 10 May 2018

    8.8
    The largest breakfast spread I've seen!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The largest breakfast spread I've seen!

    Stayed in May 2018

  • Reviewed: 23 February 2018

    8.8
    Airy room with good shower, a la carte restaurant delivered...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Airy room with good shower, a la carte restaurant delivered very good meals

    Stayed in February 2018

  • Reviewed: 12 January 2018

    9.6
    teain motivated trip to harz
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Pretty town, proximity to heritagerailway

    Stayed in January 2018

  • Reviewed: 12 June 2017

    5.4
    Overrated Hotel.
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 2 nights

    Overrated Hotel.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    7.9
    Expensive but due to it was closer than any other hotels in the town, I can only choose here.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was marvelous and best part of the hotel.

    Stayed in May 2017

  • Reviewed: 29 January 2017

    5.4
    Restaurant staff unfriendly, table reservation was not made,...
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant staff unfriendly, table reservation was not made, ordered drinks were not delivered. In the room no access to internet.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    9.6
    This was a four night solo trip to photograph the Harz...
    • Leisure trip
    • Solo traveller

    If I was to be picky, a firmer bed and an adjustable shaving mirror, otherwise nothing.

    This was a four night solo trip to photograph the Harz narrow gauge railways and see some of the surrounding towns. Hotel very conveniently situated for both railway stations and the bus station if you are using or arriving by public transport. It's also only a short stroll into the town centre. Friendly staff, room a nice size and the food in the breakfast buffet and the restaurant were excellent. Happily stay here again.

  • Reviewed: 24 April 2015

    10
    Everything was to my liking.
    • Leisure trip
    • Solo traveller

    There was nothing to dislike.

    Everything was to my liking. A very clean hotel throughout and comfortable bedroom. I enjoyed the buffet dinner each evening and the choice and quality was very good indeed. Breakfast each day was a similar experience. Staff were friendly and helpful.

  • Reviewed: 28 February 2016

    5.4
    Location for travelling on the Harz Railway
    • Leisure trip
    • Group

    Very basic for the price, and a smelly smokey bar.

    Location for travelling on the Harz Railway

  • Reviewed: 3 May 2015

    10
    Staff
    • Leisure trip
    • Solo traveller

    Staff Rooms Breakfast Location

  • Reviewed: 16 April 2015

    7.9
    Good reception service.
    • Business trip
    • Group

    No bathrobe. No dental, no topthpaste and ets

    Good reception service. Nice room.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 19

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