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Reviews of TRYP Düsseldorf Krefeld 3 stars

Europark Fichtenhain A1-D, 47807 Krefeld, Germany

#15 of 24 hotels in Krefeld

Guests' Choice

Review score

Based on 579 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.3

  • Location

    6.9

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    6.9

  • Free WiFi

    5.6

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Showing 1 - 49

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    WIFI - you get 100mb to start for free but it just didn’t work one bit! Then after getting a code to get the high speed internet which you pay for was not consistent. The night receptionist seemed to lack care of our stay and got the breakfast time wrong.

    The hotel room was comfortable and clean, a very good shower nice and powerful. Bed was very comfortable.

    Stayed in June 2018

  • Reviewed: 30 May 2018

    • Business trip
    • Group
    • Superior Room
    • Stayed 4 nights

    Staff is constantly changing. One blond hair from the reception guy is not helpful. Prices where one company books ca. 60 rooms in advance for the half of a year are higher than for single customers who book rooms via booking.com. Fruits/ vegetables that are served for breakfast aren't clean. Limited amount of food via weekend breakfast. Rooms are not regularly cleaned. Unsafe location. Very high prices for the food/ coffee in the restaurant, compared to other places in city center. No fridge.

    Very good breakfast. Comfortable beds. Good shower. Spacy rooms. Warm which is actual in winter time.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    could do with a bit of updating in the rooms. noticed duvet cover had a hole in it and everything is a little tired.

    stayed here a few times and always good. Staff friendly and helpful and food good. Love the outlook at the back on the terrace overlooking small lake.

    Stayed in May 2018

  • Reviewed: 18 January 2018

    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Showers didn’t work too well

    For us the location was fantastic. Situated On the business park for our meeting the following day. The staff were excellent, we arrived late, the restaurant was finished, the staff produced some pizza for us which was very welcome. The room was a good size, as was the bathroom.

    Stayed in January 2018

  • Reviewed: 22 November 2017

    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee facility's in room. Had to pay to park

    Hotel was as expected plain but that's all I needed. Staff were very pleasant and helpful. The food was very good and plenty of choice.

    Stayed in November 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    If there is no kingsbed, don't write on Booking that you have it. If the park-place should be paid, write it on Booking. If you don't want your guest to book your Hotel on Booking, don't show your hotel on Booking!!

    Stayed in October 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast is too expensive, early checkin would cost 30 euros on top of the price. parking out side costs 5 euros.

    nice rooms, good service, easy to park near the hotel

    Stayed in September 2017

  • Reviewed: 9 April 2017

    • Business trip
    • Solo traveller
    • Premium Room
    • Stayed 2 nights

    I don´t like the idea of paying a daily parking fee at a remote place like this, where a car is a must. There is no free parking zone available within a 2km proximity...so no way around it.

    nice location outside the city with direct access to the A44. This location only makes sense if you travel by car. Rooms are suitable. No luxury but just what you need for a good rest.

    Stayed in March 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    Wifi should be unlimited and not restricted to only 100 Mb free. Also considering the cost per night of the rooms, the breakfast should be complimentary.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    They ask me if I broke a lamp......went there to sleep after a week of hard working....,place has no service at all...BUT the bartender that speaks Spanish ....

    Bartender was very attentive

    Stayed in March 2017

  • Reviewed: 26 December 2016

    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The reciptoonest was not hospitable :( his name was Otmaan

    The Hotel was located in a good place near the highway and it was very clean hotel but only bad thing was about the staff . The one who worked as a receptionist was really not a friendly man the communication was bad and his hospitality was really bad he must learn how to be a good receptionist and be kind and hospitable to all guests .

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 6 nights

    Beds aren't very comfortable, they could be wider and bigger blankets, I like to wrap myself in blanket :).

    Breakfast was really delicious. Friendly personel and helpful.

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    I booked the room in the wrong week by mistake so rang the hotel to see if they had a room the week earlier. The staff said sorry no rooms so went online and found they did have rooms. Strange for the night staff to attempt to get rid of a sale. Thought I would give them a chance so arrived and checked in, easy enough. Then tried with three different staff to cancel the following weeks booking with no luck. Contacted the hotel again via email and booking.com, giving them another chance. Not even a reply!!!! Very poor service from all involved. You will see from my previous reviews of hotels all over the world that I like to give people and hotels a chance and this one failed on every level. I will never stay or recommend this hotel with so many other better options, give this one a miss.

    Not much. Room was OK, breakfast average and lack of follow up with multiple contact about issues make this hotel to be a very rare fail in customer service.

    Stayed in November 2016

  • Reviewed: 14 August 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Internet access is not included even if you spell it! Only 100Mb Free! Parking is paid too !! Those are big gaps today !!

    Breakfest and personal is good. The hotel is nice!

    Stayed in August 2016

  • Reviewed: 7 May 2018

    • Solo traveller
    • Superior Room
    • Stayed 1 night

    more fruits, faster internet

    Stayed in May 2018

  • Reviewed: 6 February 2018

    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Staff attitude so so

    Convenient Location, quiet

    Stayed in February 2018

  • Reviewed: 31 August 2017

    • Business trip
    • Group
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi internet is very bad! It's very slowly, impossible to use it. And every day it'a necesery to ask a new password.

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    all was correct, fine

    I do like it, I will come back

    Stayed in August 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No safe box in the room.

    The view of the lake and the heater based on warm air in the bathroom.

    Stayed in July 2017

  • Reviewed: 15 June 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    You can get only a 100 mb ticket at a time (for free), unimited wifi costs around eur 5

    Clean, comfortable

    Stayed in June 2017

  • Reviewed: 14 May 2017

    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bad internet

    Stayed in May 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights

    No mains sockets on the side of the bed

    Nice room, good breakfast, good service

    Stayed in April 2017

  • Reviewed: 2 February 2017

    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    I disliked wifi and I had the worst hotel pizza I've ever eaten :(

    Pretty modern hotel, good shower

    Stayed in January 2017

  • Reviewed: 18 January 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast to expensive Parking cost ....

    Free Wifi Close to highway

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    The room was tiny for the cost of it. Restaurant menu was very very limited and costly.

    The staff were very helpful in all cases.

    Stayed in November 2016

  • Reviewed: 3 November 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent customer service

    Stayed in November 2016

  • Reviewed: 1 November 2016

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Service was great

    Stayed in October 2016

  • Reviewed: 22 September 2016

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast / rate Cost/ offering

    Room / garden

    Stayed in September 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    staff were not very welcoming on arrival. no free wifi and a charge for parking!!

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Family with older children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Very good

    Stayed in July 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Building work next to the hotel, unable to sleep with the window open. Work started at 5am.

    Modern and clean

    Stayed in August 2016

  • Reviewed: 14 July 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Easy to park. Good location for business

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 April 2016

    • Business trip
    • Solo traveller

    It's better to recognize old clients by the computer system and records before, not to ask clients that "is this the first time you come to our hotel?". For old clients, this is possible a very strange feeling.

    Breakfast and location is very good, and enough parking place, very good choice for business people.

  • Reviewed: 9 November 2015

    • Business trip
    • Solo traveller

    It was a really pleasant place. The food was delicious, the staff were so accomodating and really nice, whether it was because I'd forgotten my toothbrush or it was questions about the food.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Solo traveller

    Paying for car park, it's not secure , had it Ibern so I would not have minded s charge

    Apart from the car park charge everything is what one expects from a German Hotel,Staff very attentive and helpful. Overall it's a great Hotel , to be recommended

  • Reviewed: 16 June 2015

    • Leisure trip
    • Couple

    Nothing we can think of.

    The reception was excellent; friendly, helpful and informative. The staff were equally excellent. The room was comfortable and well kept. Altogether we were very pleased.

  • Reviewed: 16 June 2015

    • Leisure trip
    • Solo traveller

    Free Wifi is limited to 100MB per day; sufficient if you are not working /on business trip

    Fresh look, near to airport, staff was friendly, next to lake

  • Reviewed: 1 January 2015

    • Couple

    Fergot some items in room and called 30 min after check out to be told room hasnt been cleaned. Went at 14.00 back to hotel to be told cleaner hasnt found anything. Called back again at 15.00 when there was staff change. Called at 17.00 to be told there was nothing found after they spoke to head cleaner. I demanded a written statement and said i will leave review on tripadviser. They then called back at 18.15 to say cleaner made mistake and fergot to tell hotel our items were found. Picked them up at 19.00. good job that we were still around. Not very helpfull, cant trust staff and the rooms are very noisy. Have to pay extra for everything. Parking £7 a day, water in room, wifi ... Dont go there !!

    The only good thing was the walk in shower

  • Reviewed: 13 May 2016

    • Business trip
    • Solo traveller

    WiFi on the rooms was charged

  • Reviewed: 21 April 2016

    • Leisure trip
    • Couple

    Mancanza frigobar

    location tranquilla

  • Reviewed: 10 April 2016

    • Business trip
    • Solo traveller

    Everything

    Nothing

  • Reviewed: 22 March 2016

    • Leisure trip
    • Couple

    Good Hotel, Friendly Staff

  • Reviewed: 2 February 2016

    • Leisure trip
    • Family with young children

    The staff in the reception are not friendly

  • Reviewed: 8 January 2016

    • Business trip
    • Solo traveller

    Nothing

    Very comfortable bed. Great shower. Quiet. Helpful staff. Tram stop 300 metres

  • Reviewed: 8 December 2015

    • Leisure trip
    • Family with older children

    Bed

  • Reviewed: 13 August 2015

    • Business trip
    • Solo traveller

    The elevator was smelling very bad. Just like the bathroom. The sink of the bathroom returned dirt when the water level reached the overflow.

  • Reviewed: 1 July 2015

    • Business trip
    • Solo traveller

    limited free internet

    breakfast and nice people on reception

  • Reviewed: 24 March 2015

    • Business trip
    • Solo traveller

    Away from everything - need a car, but still far from anything

    Nice, clean, good for business get togethers

  • Reviewed: 16 February 2015

    • Business trip
    • Solo traveller

    paid wifi

    breakfest, bed

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 49

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