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Reviews of Hotel Union This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Arndtstrasse 66, 44135 Dortmund, Germany

Review score

Based on 249 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.1

  • Location

    8

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    8

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Showing 1 - 22

  • Reviewed: 27 July 2018

    8.8
    A good clean room with good facilities and friendly...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our curtain was broken, but it was no problem. Good staff. I’m sure they will fix it.

    A good clean room with good facilities and friendly personnel. Breakfast was what you can expect but good.

    Stayed in July 2018

  • Reviewed: 9 December 2017

    10
    Great location modern hotel
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Asked for twin room and put in special request for twin beds but got double and no way to change not happy about that.

    Location was just a 10 minute walk to center of town and Christmas markets, plenty of small shops and bakeries on the way. 20 minute walk to train station or the underground just 3 mins walk away. The rooms were clean and warm, not worried about views as out all day, very friendly staff and Buffett breakfast cearels, bread, rolls, ham, cheeses and more, all we needed to keep us going.

    Stayed in December 2017

  • Reviewed: 3 November 2017

    4.2
    Dirty rooms and very unprofessional service! Not recommended!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean -a couple of spiders were in the room (one in bedroom and one in the bath) -we had to tell reception to change our sheets when we arrived since they were dirty -we arrived back at the hotel around 23:45 and there was no one to open the main door just their dog looking at us. Luckily other customers heard us calling the police and came downstairs to open the door.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    6.7
    the service is great .
    • Group
    • Single Room
    • Stayed 1 night

    it's a bit overpriced ..but maybe that's because all the accommodation in Dortmund is quite pricy..

    the service is great ..the lady at reception is very warm and helpful .

    Stayed in October 2017

  • Reviewed: 23 May 2017

    9.2
    Quiet, pleasant in relax-full stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Problem its with parking, that its on the streets outside. If you are lucky you get it. Its free to park. But I don't know how it's with that green stickers (I think that has something to do with ecology). No other bad stuff we found.

    The property was easy to find (thru car navigation) and it's fairly close to Dortmund's Stadion Signal Iduna Park and Westfalenhallen, ca. 45min by foot, or there is U-Bahn (Underground Subway) is 1 min away from hotel, that takes you anywhere you like. The location is very quiet. We arrived on Saturday and there were no noise or people talking loud there. The staff there was very polite, with very good with English language (I was in many places in Germany but always struggled with my bad German language :) ) . The breakfast was typically German. It was good and freshly made. The view from windows was not so good, but I came there to sleep not to look out. The view is on the streets. The parking its outside on the streets.

    Stayed in May 2017

  • Reviewed: 10 December 2016

    4.6
    Disappointed from uk.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Would have been nice if the staff had returned the Euro 600 in envelope I mistakenly left under the pillows on the bed, "silly me", Stopping at a hotel involves trust on both sides, people often mistakenly valued items behind at Hotels, and get their items back, not at this hotel, tried calling, we were dismissed with a vague not interested replies, sent email, this was ignored, Would not recommend this hotel, also please note, they don't have parking, its described as self parking, this equals driving around the streets looking for a empty place, not much chance finding a place if you arrive after rush hour,

    No much,

    Stayed in December 2016

  • Reviewed: 9 April 2018

    9.6
    Fantastic stay, lovely staff, friendly dog that greets you, 10/10 location. I loved my stay!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Some English speaking channels on the TV.

    Extra pillow, a comfy seat, light switch on the bed!

    Stayed in April 2018

  • Reviewed: 1 March 2018

    5.4
    the room smelled of smokers
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the room smelled of smokers

    Stayed in February 2018

  • Reviewed: 19 February 2018

    9.6
    A good start to visit Dortmund
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very Closed to the City Center by Metro or also on foot. Clean and Big room

    Stayed in February 2018

  • Reviewed: 27 September 2017

    7.9
    Close to the centre without too busy, transport links are...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking can be full in the evening.

    Close to the centre without too busy, transport links are close by as well.

    Stayed in September 2017

  • Reviewed: 26 July 2017

    7.9
    Distance to the city center
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Size of the beds. I had to put my matras on the floor.

    Distance to the city center

    Stayed in July 2017

  • Reviewed: 30 June 2017

    7.9
    Tv did not work
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv did not work

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 October 2015

    9.2
    It was nice to stay there.
    • Business trip
    • Solo traveller

    The railway station is a little bit far from there but you can get a taxi for 9 EUR, and then it takes 5 minutes to get there.The breakfest could contain a little bit more healthier foods as well (more vegetables and fruits)

    It was nice to stay there. The stuff was always ready to help. There is a dog in the stuff at the reception:-)The double bed was very big and comfortable. It is in a quiet area so you can easily relax there.

  • Reviewed: 7 April 2015

    5.8
    The staff was very nice and very helpful.
    • Leisure trip
    • Solo traveller

    The price was too high for a 3 star hotel with a very bad interior of the rooms,and it was impossible to get any hot water in the shower.

    The staff was very nice and very helpful. It is located just 5 min walk from city centre. Supermarket was just around the corner for those who prefer not to eat at the hotel.

  • Reviewed: 17 April 2016

    9.6
    Like a home
    • Business trip
    • Couple

    Small rooms

    Like a home

  • Reviewed: 2 April 2016

    9.2
    The accommodation is great & the staff are good also...
    • Leisure trip
    • Solo traveller

    The extra €6 for the city tax was not expected.

    The accommodation is great & the staff are good also & the breakfast was nice.

  • Reviewed: 21 March 2016

    9.6
    Nice n clean, great location, close to the city centre,...
    • Business trip
    • Solo traveller

    Nice n clean, great location, close to the city centre, restaurants and bars. Lovely staff & dog. Lovely and quiet at night.

  • Reviewed: 29 February 2016

    8.3
    Close and friendly
    • Leisure trip
    • People with friends

    No cooked breakfast

    Close and friendly

  • Reviewed: 19 September 2015

    9.6
    Dog is cute :)
    • Business trip
    • Solo traveller

    Nothing, everything was good.

    Dog is cute :)

  • Reviewed: 19 September 2015

    8.3
    Staff
    • Business trip
    • Solo traveller

    Breakfast

    Staff

  • Reviewed: 26 May 2015

    9.2
    The breakfast was excellent value and very tasty.
    • Leisure trip
    • Group

    The breakfast was excellent value and very tasty. The staff were helpful and friendly.The bathroom was very clean.

  • Reviewed: 13 May 2015

    8.3
    Clean and tidy, friendly staff.
    • Leisure trip
    • Solo traveller

    no tea coffee facilities in room

    Clean and tidy, friendly staff.

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 22

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