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Reviews of Victor's Residenz-Hotel Schloss Berg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Schloßstraße 27-29, 66706 Nennig, Germany

#1 of 2 hotels in Nennig

Guests' Choice

Review score

Based on 683 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    7.5

100% verified reviews

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Showing 1 - 75

  • Reviewed: 10 May 2018

    8.8
    Quiet getaway
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    Somebody scratched our car door (with a key) at the hotel parking lot, but we noticed it too late to report it to the staff. Also, the hotel seems to be very much oriented towards the Casino and its clients.

    Peacefulness and nice, easy walks around the hotel. The restaurant (Scheune) is absolutely fantastic.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    10
    Staff was exceptional friendly!
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was exceptional friendly! Top service! Perfect breakfast, even with fresh smoothies and detox. Would definitely return and stay there for a whole weekend!

    Stayed in May 2018

  • Reviewed: 17 April 2018

    9.2
    Best hotel I've stayed at in Germany
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 4 nights

    We were there on a very busy weekend and there was often nowhere to sit by the pool.

    From the moment we parked the car we were made to feel welcome. Our bags were carried in, we were shown to our room and everything was explained. The spa facilities were excellent, good food and lovely views.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    8.3
    Feel good and feel comfortable.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    One or two staffs at reception not responsible or ignorance to answer questions.

    Room facilities and comfort. Fantastic Breakfast. Staffs very good services at breakfast restaurant. Reception staff very good in geeral except one or two bad manner staffs.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    10
    Breakfast was really nice and the Chef who’s name I could...
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was really nice and the Chef who’s name I could not remember but was in his 50s was absolutely refreshingly nice to us. It was nice to see such good service where I think Germany is lacking more and more in the Hotel Industry but this Hotel was amazing in all its departments. Thank you even though we had such a short stay we would almost for certain return to stay a little longer. Little things is the key to create a whole picture.

    Stayed in March 2018

  • Reviewed: 4 February 2018

    9.6
    Breakfast was wonderful.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    We had a problem with the toilet. it would not stop running; however, the staff noticed the problem and moved us to a new room.

    Breakfast was wonderful. Dinner was exceptional and the atmosphere was great.

    Stayed in January 2018

  • Reviewed: 16 January 2018

    9.6
    Very friendly staff
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    The bed was rather hard, but I guess this is a personal thing.

    Very friendly staff and an excellent breakfast. In the morning there was a morning letter with suggestions of what to do. I found that very interesting and inspiring. We followed a couple of their recommendations.

    Stayed in January 2018

  • Reviewed: 8 January 2018

    10
    Perfect birthday event in a perfect hotel
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night

    Everything was just perfect!!! There was a very rude "lady" who wanted our baby girl who behaved perfectly to be removed from the pool area, but the hotel handled the issue perfectly. by denying this outrageous request.... Thanks again, you were all lovely.... The food was excellent and the staff very kind....

    Stayed in January 2018

  • Reviewed: 1 January 2018

    6.3
    high expectations, but deception on the stay
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    reception, parking facilities, small room and bath room, douche and bathroom very slippery,

    diner at separate restaurant, although we were told that they were fully booked. Apparantly they did not comply with the special diner reservation when we booked via Booking.com

    Stayed in December 2017

  • Reviewed: 2 November 2017

    9.2
    Great overall.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No free coffee in room. No proper soap, only liquid soap.

    Very good breakfast selection. Fairly good spa. Proximity to Christian Bau fine dining. Friendly staff, and responsive to extra requests.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    8.8
    Good breakfast.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Despite the good location all rooms face the inner courtyard and not the surrounding landscape. You are NOT staying in the castle. There is a casino on the premises.

    Good breakfast. Free use of bicycles. Friendly and helpful staff.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    8.8
    Castle on the Mosel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Service at restaurant Bacchus was a little bit hectic even if staff was very friendly.

    The wellness center was neat and calm. The breakfast was huge and of very high quality. Kind service. Huge rooms with comfy beds. Great bathroom.

    Stayed in October 2017

  • Reviewed: 3 September 2017

    9.2
    Lovely stay, we'll be back
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    No air conditioning in room, and with window open could hear people talking and making noise in the car park. We had trouble finding the hotel entrance, as there are several different buildings and signs pointing in all directions. We got there in the end.

    Beautiful surroundings among vineyards Friendly and helpful staff, especially on reception Nice quiet pool area Choice of restaurants and wonderful breakfasts Welcome drink Comfy bed and very clean room

    Stayed in August 2017

  • Reviewed: 1 September 2017

    4.6
    Not a big deal
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The place is not for family or young people. It is ok for one day max as stop over if you are traveling in europ. Nothing to do and the hotel smells in the corridors. Dogs are left in the room with doors open and no respect for other guest.

    Clean rooms and bathrooms

    Stayed in August 2017

  • Reviewed: 26 August 2017

    7.1
    Booked a spa weekend, but unable to book treatments as all...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    See above

    Booked a spa weekend, but unable to book treatments as all fully booked despite reception saying it would be OK to book on day - disappointed in this regard, but everything else fine.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.9
    Very friendly and helpful staff
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel does not have airconditioning. It was only 25 degrees outside but the temperature in the room was unbearable. They said they would give us a fan but that never happened...

    Very friendly and helpful staff

    Stayed in August 2017

  • Reviewed: 28 July 2017

    10
    Boka!!
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    IT was A marvellous hotel with wonderful staff, clean and tidy. Calm and pleasant, and the food was the best in our Journey with very nice serving personal as well. The beds were wunderbaren, Drinks were also very good, can really recommend this place with all My heart.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    8.3
    Old Style Traditional Luxury
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The room was way over furnished for the relatively small size - it felt very cramped and there was barely room for 2 x suitcases. There was no air conditioning and really thick duvets on the bed. The first night was unbearably hot (we were there in early summer) but fortunately we were given a fan for our second night but we had to ask for this. We couldn't open the windows at night because we overlooked the car park and it was noisy until about 2am with guests talking loudly outside on their phones or in groups. It's also a shame there are not more seating areas in the hotel to relax. There is just one very small bar in the reception area.

    Old style traditional luxury. The breakfast was superb. Free WiFi. Ample parking. Great spa and leisure facilities. Very friendly and helpful staff. The property was very well maintained.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    10
    The place was great.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    The room got really hot and stuffy Someone smoking on the deck of the room next to us even though it was a nonsmoking area. This meant we had to keep or door closed to avoid smoke coming into our room. This contributed to the room be much hotter than we would have liked.

    The place was great. The location was great for a weekend of cycling along the river through Germany, France and Luxembourg.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    7.1
    staff went out of their way to help out.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    the room was 29 - 31ºC between 3pm and midnight! Way too warm to stay in room despite the staff giving us a fan. Thankfully they have a nice pool. outside air temp was 22 - 29 degrees. all pillows were over-stuffed (too thick) - great for sitting up in bed but not for laying flat and sleeping - we should have requested smaller, softer pillows. the towels were 3 star quality (not 5 star) several guests were quite rude at the breakfast buffet.... pushing was the norm! We sat outside despite 14 degree temp. and one German woman decided to walk outside, slam the door behind her and light up a cigarette as she walked past our table ensuring that we got a good taste of her cancer stick.... not nice.

    staff went out of their way to help out. nice indoor pool. clean rooms safe, free parking. 3 star michelin restaurant on the property!

    Stayed in June 2017

  • Reviewed: 30 May 2017

    7.9
    Nice, but pricey.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No outside seating/gathering area for small group, except in bar area. No coffee facilities in the room. Hot tub steps and pool area very slippery, hazardous if not extra careful.

    Excellent breakfast, good shower, nice pool, comfortable rooms.

    Stayed in May 2017

  • Reviewed: 16 January 2017

    8.8
    Staff was really friendly and helpful everywhere (reception,...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The room was surprisingly small (we had reserved a superior double and were upgraded). Wifi was quite weak.

    Staff was really friendly and helpful everywhere (reception, breakfast, bars, spa). Breakfast was excellent - and served until 12 o'clock on Sunday.

    Stayed in January 2017

  • Reviewed: 6 October 2016

    7.1
    Secluded, but a tad old-fashioned hotel, with stellar staff.
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights

    Despite its imposing facade, and the many facilities available, the hotel rooms exude early 90ies ambiente. A strong (minimalist) makeover would immediately have an impact on the general charm.

    Breakfast is above average, and staff throughout is very friendly.

    Stayed in September 2016

  • Reviewed: 6 September 2016

    7.5
    Ok hotel that forced me to pay for a suite even though doubles were available
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We booked a suite and got two double rooms stuck together through two adjoining doors instead of a suite. On booking.com there were no doubles left and only suites so we were forced to pay ~250 euro per night for what was pretty much the use of a double. I felt it was a scam. Also the hotel has a casino stuck into the castle which felt very tacky.

    Very friendly staff. Beer garden was nice. Free glass of wine on arrival was good.

    Stayed in September 2016

  • Reviewed: 22 August 2016

    10
    Luxury amongst the vines
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    This was the third time we have stayed at this hotel and it never fails to impress. Beautiful location in a castle amongst vineyards overlooking the Moselle. What's not to like - we'll be back for the Christmas Markets!

    Stayed in July 2016

  • Reviewed: 6 July 2018

    9.2
    Excellent experience.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Excellent experience. Nice rooms and welcoming staff.

    Stayed in July 2018

  • Reviewed: 18 June 2018

    2.5
    Terrible bed - had to sleep on the floor :-(
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Terrible bed - had to sleep on the floor :-( Not what you expect from a 5 star hotel

    Stayed in May 2018

  • Reviewed: 12 June 2018

    8.8
    Hospitality of staff and beautiful place
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Access to city was so difficult there were no public transportation

    Hospitality of staff and beautiful place

    Stayed in June 2018

  • Reviewed: 6 June 2018

    9.2
    Lovely hotell!
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No aircondition in this room, it is 5 stars hotell and it is unacceptable !!

    Service, nice hotell, friendly staff, fantastic breakfast !

    Stayed in June 2018

  • Reviewed: 31 May 2018

    10
    Staff were excellent really cared about their customers
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were excellent really cared about their customers

    Stayed in May 2018

  • Reviewed: 24 May 2018

    6.7
    Not 5*s. More 4 star hotel. Strange feeling when half of the hotel is done from cheap materials.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    4 star facilities trying to be 5 star hotel

    Reception people were nice.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    10
    Excellent !
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2018

  • Reviewed: 17 May 2018

    10
    Hotel excellent
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Tres confortable

    Stayed in May 2018

  • Reviewed: 16 May 2018

    9.2
    cheese cake at the breakfast served on the first day.
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights

    cheese cake at the breakfast served on the first day. best sweet served at the breakfast there :)

    Stayed in May 2018

  • Reviewed: 10 May 2018

    10
    All was perfect.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    All was perfect. Delicious breakfast, beautiful views, clean ans spacious room.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    9.2
    Good hotel
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Price abit high

    Good hotel

    Stayed in April 2018

  • Reviewed: 5 April 2018

    8.8
    Nice romantic stay
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The room was excelent.

    Stayed in April 2018

  • Reviewed: 8 March 2018

    10
    excelent breakfast, excelent spa facilities, gym, sauna,...
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights

    excelent breakfast, excelent spa facilities, gym, sauna, swimming pool, good service

    Stayed in March 2018

  • Reviewed: 25 February 2018

    10
    Wellness center.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Availability of massages (limited time slots).

    Wellness center. And comfort if the bed.

    Stayed in February 2018

  • Reviewed: 13 November 2017

    10
    All staf was very helpfull.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    nothing

    All staf was very helpfull. The breakfast and diner were outstanding.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    9.6
    luxury break
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent bed linen. Convenient for North Sea ferries.

    Stayed in September 2017

  • Reviewed: 4 October 2017

    2.5
    Viva booking
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    But without booking more expensive, i need cancel my reservation and book with booking, thanks super booking and bye reception

    All good

    Stayed in September 2017

  • Reviewed: 3 October 2017

    9.6
    Sehr gutes First Class hotel
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Sehr gutes First Class hotel

    Stayed in September 2017

  • Reviewed: 4 August 2017

    10
    Fantastic Break
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    A little bit more diversity at breakfast if possible, but it may be only me asking to much...

    Everything was excellent. Five Stars ! *****

    Stayed in August 2017

  • Reviewed: 31 July 2017

    8.8
    Great staff and very pet friendly
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice welcome, kind and helpful staff, beautiful setting

    Stayed in July 2017

  • Reviewed: 31 July 2017

    9.6
    Great resort hotel with out-of-this-world Michelin-starred restaurant
    • Leisure trip
    • Couple
    • Grand Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice resort hotel. Clean. Friendly staff. Superb restaurant.

    Stayed in July 2017

  • Reviewed: 28 May 2017

    8.8
    The property was nice and clean with a lot of facilities.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights

    The stube was quite expensive for what you got on your plate.

    The property was nice and clean with a lot of facilities.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    7.1
    4 star hotel , not 5 star
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    4 star hotel , not 5 star

    Stayed in May 2017

  • Reviewed: 28 April 2017

    9.6
    Location
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    That I could not stay longer

    Location

    Stayed in April 2017

  • Reviewed: 21 October 2016

    9.6
    Beautiful location.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Beautiful location. Very friendly staff. Excellent breakfast buffet with a vaste choice. Wellness was very nice.

    Stayed in October 2016

  • Reviewed: 8 October 2016

    10
    very nice ,very good location and specially the country life...
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    very nice ,very good location and specially the country life view in the border area

    Stayed in October 2016

  • Reviewed: 9 August 2016

    9.5
    Friendly and delightful German experience
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like

    Wonderful (Friday evening) welcome with free sekt. Excellent food in restaurant. Comfortable, well appointed room.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 May 2016

    7.1
    The breakfast and the spa.
    • Leisure trip
    • Couple

    The noise in the bedrooms located near the reception and parking place. The hotel held a mazzerati convention which had the best rooms located in the back, without noise, but the drivers started testing the cars early in the morning at 8:00 AM on a Sunday. The hotel apologized but it made our wedding anniversary a nightmare and not exactly what you expect from a 5 star hotel.

    The breakfast and the spa.

  • Reviewed: 12 May 2016

    6.7
    Quiet location.
    • Leisure trip
    • Couple

    Breakfast was not 5 star. We would have expected freshly squeezed orange juice at least. There was a choice between an over priced Michelin star restaurant, casual dining, an Italian or the hotel but our first 2 choices were closed. The quiet location was spoiled as our room overlooked the car park that was often the source of annoying disturbances. Reception had 3 attempts to put payment through but said my card was declined. I called my bank and they said it had gone through, spoke to reception and gave the authorisation code. The following day, reception called my mobile whilst I was in a meeting to say that their bank had informed them there was still a problem with the payment. I asked them to email me and I would get my bank to call them again. They sent an email an hour later to say that, actually they had managed to take payment off my card after all. M

    Quiet location. Very good spa.

  • Reviewed: 20 April 2016

    10
    The staff was excellent, smiling, extremely friendly and...
    • Leisure trip
    • Couple

    The only downside, although a minor one, is that the mattress is a bit too soft. You kind of sink into it and every time the other person turns, you sort of bounce along too. :-)

    The staff was excellent, smiling, extremely friendly and ever so helpful (bellman, reception, bar, pool, restaurant Bacchus). It was my husband's birthday and the waiter arranged for his dessert plate to have happy birthday (in German) written on it. It was beautiful! Although checkout time was noon, we were able to continue to use the spa facilities all afternoon. Breakfast was a feast too!! Excellent variety of food (breads, cheeses, fruit, fresh juices, homemade jams, etc.). Coffee was excellent. We had an absolutely wonderful and relaxing weekend! The hotel really earned its 5 stars and should be proud of it!

  • Reviewed: 20 February 2016

    10
    Excellent amenities and overall comfort, smiling and...
    • Leisure trip
    • Couple

    Nothing really, everything was fine !

    Excellent amenities and overall comfort, smiling and competent staff, excellent cleanliness, good comfort of the bed, excellent breakfast, very good wellness center and spa area, free parking available, ...

  • Reviewed: 7 February 2016

    8.8
    The location and the helpfulness of the staff.
    • Leisure trip
    • Couple

    That the main restaurant was closed the night we stayed at the hotel, however the alternative choice which was close was a very nice meal

    The location and the helpfulness of the staff.

  • Reviewed: 1 February 2016

    9.2
    Relaxing, comfortable place.
    • Business trip
    • Couple

    The rooms with balcony are rather small. Staff in Restaurant die Schenne, could have been much more accurate on monday. Better on sunday, when the boss was present himself !

    Relaxing, comfortable place. nice pool. very kind receptionists. Good breakfast. Nice interior atmosphere and design.

  • Reviewed: 29 October 2015

    7.9
    Nice free bees (chocolats in the room, water for the trip,...
    • Leisure trip
    • Group

    The service at the bar was unbelievably slow and unfriendly. A lot of load guests in the wellness area. No modern docking station for music in the room, TV didn't work. The walls in the massage rooms were very thin so you could hear everything from the other rooms.

    Nice free bees (chocolats in the room, water for the trip, local appels at reception) The massages were great.

  • Reviewed: 15 September 2015

    9.2
    Excellent facilities although WiFi could have been better as...
    • Leisure trip
    • Couple

    Nothing to dislike.

    Excellent facilities although WiFi could have been better as signal in rooms was weak. Breakfast and dinner (in the Country Restaurant) were both excellent. We will certainly stay again.

  • Reviewed: 10 September 2015

    5.4
    Bed too soft and small.
    • Leisure trip
    • Couple

    Bed too soft and small. Pool not heated enough, if at all. Spa totally booked not enough staff for massage. Poor value for money. We paid for a view but the view was partial and low floor. Definitely would not go back there again

  • Reviewed: 2 August 2015

    9.6
    The Quality of the hotel was excellent, staff were helpful...
    • Leisure trip
    • Couple

    Nothing - The whole experience was wonderful.

    The Quality of the hotel was excellent, staff were helpful and polite. The spar are was superb and breakfast was excellent. We were lucky enough to be staying in the Castle which was out of this world. Just sad that we were only staying for one night.

  • Reviewed: 18 July 2015

    8.8
    Secure place for our bicycle while we were here.
    • Leisure trip
    • Couple

    Price a bit high. Dinner in the beer garden nice but too much cigarette smoke, and also a bit pricey for what we had. For all the emphasis on health in their literature and facilities, they could at least put the foul smokers in one spot away from people who want to taste their food.

    Secure place for our bicycle while we were here. Quiet of the countryside. Attractive breakfast.

  • Reviewed: 9 June 2015

    9.2
    Fabulous restaurant-Victor's gourmet - unique experience...
    • Leisure trip
    • Couple

    The room was too hot, and instead of a double bed we had two beds that were not sticking together... We had no balcony, though I wanted a superior room.

    Fabulous restaurant-Victor's gourmet - unique experience, thoughvery expensive.

  • Reviewed: 28 April 2015

    9.6
    Rooms excellent, parking free and close.
    • Leisure trip
    • Couple

    Restaurants not up to par. The Michelin star restaurant was closed during our stay so perhaps all the effort goes into that one.

    Rooms excellent, parking free and close. Only 20 minutes to Strasbourg. Spa facilities excellent.

  • Reviewed: 8 February 2015

    9.6
    good smell (entering the lobby there is relaxing essence...
    • Leisure trip
    • Couple

    nothing dislike for the hotel, price a bit high for young working couple:P

    good smell (entering the lobby there is relaxing essence oil smell) nice wellness facility calm environment, not too crowdy good restaurant and super breakfast with free wines (note: free at breakfast, not at lunch or diner:P) well trained staff, very professional

  • Reviewed: 10 January 2015

    9.6
    Friendliness and helpfulness of staff.
    • Leisure trip
    • Couple

    We could hear noise from other rooms. Rooms facing the car park are rather noisy. The rooms on the other side are fine. We upgraded. Mattresses a little hard for my wife.

    Friendliness and helpfulness of staff. Breakfast outstanding. Food in bacchus and Scheune restaurants very good. Wellness centre, pool, sauna excellent. Massage in the Vital centre was superb. The hotel was not very busy when we were there which meant that we were treated very well at all times. We will return.

  • Reviewed: 27 March 2016

    9.6
    An excellent breakfast choice, very nice and clean spa area,...
    • Leisure trip
    • Group

    An excellent breakfast choice, very nice and clean spa area, calm surroundings of the hotel, ideal for relax.

  • Reviewed: 13 March 2016

    8.3
    Staff are very helpful
    • Business trip
    • Couple

    The rooms are a bit small and I find it surprising there is no difference in size between the different categories of room.

    Staff are very helpful

  • Reviewed: 26 January 2016

    4.2
    Pictures on booking.
    • Leisure trip
    • Group

    Pictures on booking.com didn't match our room category - dark room with old furniture instead

  • Reviewed: 19 January 2016

    8.3
    Problem with the inital room distribution, but finally we...
    • Leisure trip
    • Couple

    Problem with the inital room distribution, but finally we got the correct room.

  • Reviewed: 30 December 2015

    7.1
    The room was great apart from it was next to the lift which...
    • Leisure trip
    • Family with young children

    The room was great apart from it was next to the lift which was very noisy starting up at 0530hrs

  • Reviewed: 28 December 2015

    6.7
    Quiet and comfortable
    • Leisure trip
    • Family with older children

    poor main courses in restaurant

    Quiet and comfortable Good desserts

  • Reviewed: 4 November 2015

    9.6
    Excellent leisure facilities, Good breakfast and comfortable...
    • Leisure trip
    • Couple

    Excellent leisure facilities, Good breakfast and comfortable rooms. A quality hotel with a very high standard of service.

  • Reviewed: 6 October 2015

    7.9
    Restaurant amazing and also breakfast at Bacchus
    • Leisure trip
    • Group

    hammam in the spa was always cold and the spa facilities not 5 star level.

    Restaurant amazing and also breakfast at Bacchus

There are also 29 reviews without text. These impact the overall review score.

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