Kastanienallee 20, Charlottenburg-Wilmersdorf, 14052 Berlin, Germany
#268 of 525 hotels in Berlin
Guests' ChoiceBased on 165 hotel reviews
8.0Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.0
Staff
8.8
Value for money
7.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 25, 2024
Sarah
GermanyThe location is not super central but easy to reach by bus or subway. My room was extremely clean and the staff was friendly.
Stayed in March 2024
Reviewed: March 21, 2024
Irina
Spainbad cleaning in the bathroom
Stayed in March 2024
Reviewed: March 9, 2024
Christian
DenmarkThe bed matress.
Peaceful and charming.
Stayed in March 2024
Reviewed: January 30, 2024
Nikolay
United Kingdomthe wellness centre was very nice; we had to pay a little extra for this but it was worth it
Stayed in November 2023
Reviewed: December 2, 2023
Roza
NorwayRestaurant was closed at evening
Nice place
Stayed in October 2023
Reviewed: October 30, 2023
Alexa
GermanyGreat vibe and beautiful astethic.
Stayed in October 2023
Reviewed: October 16, 2023
Natalia
GermanyThe pillows were not comfortable.
Location is perfect, because it was close to the place I planned to visit.
Stayed in October 2023
Reviewed: October 8, 2023
Alex
AustraliaQuite far out of town from the tourist spots. No laundromat close by.
Friendly staff, decent value for the size of the room and to have a balcony. Waking distance to the bus station and train.
Stayed in September 2023
Reviewed: October 2, 2023
Frank
GermanyThere was no kettle/tea in the room (normally standard in the price range) and the shower mixer was broken (which is difficult to detect if not reported by previous guests).
Room had lots of storage, a spacious bathroom, and a little terrace with chairs. Furniture was all solid wood, well upholstered, and overall great quality.
Stayed in October 2023
Reviewed: September 4, 2023
Ann
United States of AmericaI had a good rate. Thought it included advertised swimming pool, sauna etc and air conditioning. Beware…extra fees (per person/day) for swimming etc. and only select rooms have air conditioning. I was lucky it was cool for August. Read the fine print!
I loved my charming room. Perfect for one person. Bathroom had everything I needed and plenty of hot water for a shower. I kept the sliding door open at night since it was cool. Beautiful view from balcony. I enjoyed cappuccino in the lovely dining area in the morning.
Stayed in August 2023
Reviewed: August 25, 2023
Inna
IsraelBig room, nice balcony, comfortable bed
Stayed in August 2023
Reviewed: August 3, 2023
Kjeld
Denmarkwhat´s not to like?
very friendly service. Good room with nice balcony. We didn´t try the restaurant.
Stayed in August 2023
Reviewed: July 2, 2023
Helen
United KingdomAs above….tv only in German, also no air conditioning..was provided with a desk fan but was very hot during our stay so meant even with fan on room was very warm and stuffy
Near to Olympic stadium (for concert) excellent transport links (to get into Berlin centre within 20/30 mins) nice staff, clean hotel, breakfast available in restaurant, everything you need (only small criticism tv only in German…as you would expect…but no English channels) obviously after long day would be nice maybe hour of tv before bed but this was nothing
Stayed in June 2023
Reviewed: June 30, 2023
Peter
United KingdomThe use of the pool and wellness area should be included in the price
Stayed in June 2023
Reviewed: May 1, 2023
Andrey
United States of AmericaVery limited choice on breakfast
Location, room interior, bar, balcony
Stayed in April 2023
Reviewed: March 19, 2023
Birungi
Ugandathe cost of breakfast is alot
I asked for a kettle in my room upon arrival and they gave it to me immediately. They helped me with all my printing and scanning work.
Stayed in March 2023
Reviewed: February 22, 2023
Mihaly
HungaryRestaurant on site does not work. It would be nice to have a bar at least.
Great location. Close to public transport. Restaurants and bars are many and nearby. My room on the ground floor had a little garden too with table and seating. Wellness is extra cost but it worth it. Sauna and steambath plus a nice swimming pool with a very strong countercurrent jet. Breakfast was nice too. Fresh fruits good variety of cheese and ham. Eggs and wurst also.
Stayed in February 2023
Reviewed: February 11, 2023
Aleksandar
SerbiaNo breakfast, only expensive at restaurant inside hotel (not hotels property as I think).
Cleanliness. Location close to Fair. Quiet street. A lot of nice restaurants within just few hundreds meters.
Stayed in February 2023
Reviewed: January 2, 2023
Isadora
Germanythe bacon had run out and no more was added, the croissants too, a pity!
The breakfast was very good, but they don’t replaced the things that finish, that’s was a pity
Stayed in January 2023
Reviewed: November 16, 2022
Dominica
Germanythe interior was not my style but everything was clean so only a personal aspect and it was a bit expensive for the Weekend but it was the marathon and festival weekend so we simply had bad luck
the interior has a somewhat old-fashioned style, but overall it is very cozy, the employer who served us at the check in was super friendly although we arrived late in the evening and we had a nice and warm welcome.
Stayed in September 2022
Reviewed: November 14, 2022
Tyrone
Canadan/a
Great location
Stayed in October 2022
Reviewed: October 28, 2022
Monika
PolandBreakfast - cold bacon and scrambled eggs in 4 stars hotel it’s not good. Restaurant closed at 9pm.
Location close to the Berlin Messe where I worked. The room was clean and comfortable. Very friendly and helpful staff.
Stayed in October 2022
Reviewed: September 14, 2022
Alexey
Israelthere should be airconditioneer for this value. All otheer things are good. Staff is excellent.
Stayed in August 2022
Reviewed: August 23, 2022
Timothy
PolandThe operation is disorganized when it comes to the swimming pool-- mixed messages about the need to reserve it or not, unclear how long it is reserved for-- my first morning when i swam without a reservation I got yelled at by somebody, apparently another guest, and sternly reprimanded about the need to make a reservation; then when i made a reservation 3 people joined me after 10 minutes; then a different receptionist told me no reservation needed. The pool is really small and too shallow, appropriate for 2-3 people and really tight when there are young children. But if you get lucky as i did once, a small number of agile people with intuition, flexibility and grace can successfully swim around each other.
Lokalizacja jest nawet fajna, personel bardzo fajny
Stayed in August 2022
Patong Beach, Thailand
Exeter, UK
Denver, USA
Vidalia, USA
Meaño, Spain
Rome, Italy
Berlin, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content