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Reviews of Aparthotel Villa-Ratskopf Wernigerode This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Unterm Ratskopf 47, 38855 Wernigerode, Germany

Review score

Based on 500 apartment reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.4

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Showing 1 - 17

  • Reviewed: 14 July 2018

    5.4
    We had booked for 4 people and the accommodation had place...
    • Leisure trip
    • People with friends
    • Exclusive Apartment with view
    • Stayed 1 night
    • Submitted via mobile

    We had booked for 4 people and the accommodation had place only for 3 people. There were only 3 mattresses and nobody was available for the 4th bed. Bad experience

    Stayed in July 2018

  • Reviewed: 3 December 2017

    5.0
    The "hotel" should be renamed. ;-)
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    It does not deserve the title "Hotel" as breakfast is served in the room as there is no common room for the 9 apartments. More importantly, there is no reception in the building. All is done via telephone with staff whose preferred response was: "I will inform the person responsible" rather than taking responsibility. The building was also hard to find as the location is incorrectly shown on google maps. Breakfast was late which can be annoying with children.

    Nice apartment.

    Stayed in December 2017

  • Reviewed: 25 August 2017

    10
    Top class
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No minuses.

    Clean and spacious rooms, nice relaxing place with a panoramic view to oldtown, castle, mountains. Reccomended for romantic families. Nice breakfast in room.

    Stayed in August 2017

  • Reviewed: 5 July 2017

    8.3
    Short Break in the Harz Mountains
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 4 nights

    Curtains in the bedroom were too short for the window letting the light in. Curtains in the living room were not dark enough. It is a 20 minute walk from the town centre and up a hill for the last 400 yards. But there is a half hourly local bus that takes you up and down until 1830.

    Nice spacious apartment (No1) with cooking facilities if you needed them. Separate bedroom and a double sofa bed in the living room/kitchen. Nice outdoor balcony with seats and a good view. Good breakfast served to your room in the morning. Located in quiet residential area. Wernigerode is an interesting town with old historic buildings, good restaurants and many shops. Steam railway and the castle well worth a visit. Lovely woodland walks close by.

    Stayed in June 2017

  • Reviewed: 14 June 2017

    9.2
    Best city view form the room's balcony
    • Leisure trip
    • Group
    • Executive Apartment with view
    • Stayed 1 night

    No access to the hotel from the main road, have to walk up hill to entrance the hotel from the other side. Have to call for the checking-in (procedure is on the hotel's door). Couldn't use wifi, It was connected but no data transfer.

    The view from this room is outstanding. You can see the cityscape of Wernigerode during from a big and beautiful balcony in the room. The room is big with fully and well furnished for a apartment. The room price is not so cheap but it is worth every cent.

    Stayed in June 2017

  • Reviewed: 5 January 2017

    7.1
    Great view but poor quality control
    • Leisure trip
    • Family with young children
    • Maisonette Apartment
    • Stayed 1 night
    • Submitted via mobile

    No staff present at check in and thag you needed a working cell phone to call the check in phone number. Wifi was not working and was not fixed after call. Facility looked tired. Rooc was leaking and light bulbs were broken.

    location and view of castle

    Stayed in January 2017

  • Reviewed: 7 July 2018

    10
    Fresh rolls were delivered daily to the door with breakfast...
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Fresh rolls were delivered daily to the door with breakfast delivered the day before and kept in the fridge, great idea 👍

    Stayed in July 2018

  • Reviewed: 22 October 2017

    9.6
    Surprise
    • Leisure trip
    • Family with young children
    • Exclusive Apartment with view
    • Stayed 1 night
    • Submitted via mobile

    No

    Room size

    Stayed in October 2017

  • Reviewed: 13 July 2017

    9.6
    Excellent stay in wernigerode
    • Leisure trip
    • Family with young children
    • Maisonette Apartment
    • Stayed 1 night
    • Submitted via mobile

    Spectacular view from the apartment. All in all a superb experience.

    Stayed in July 2017

  • Reviewed: 12 May 2017

    8.3
    Testy breakfast, big balcony with nice panorama
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 1 night

    WiFi didnt work at all, despite the fact we informed about it.

    Testy breakfast, big balcony with nice panorama

    Stayed in May 2017

  • Reviewed: 6 August 2016

    4.2
    Nice view
    • Leisure trip
    • Family with young children
    • Studio with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The bed was like concrete

    Nice view

    Stayed in August 2016

  • Reviewed: 31 July 2016

    6.7
    Excellent view.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No English. No room service. No clear towels. International call is needed to get into the room

    Excellent view. Nice balcony

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 April 2016

    7.5
    The breakfast brought to the room was really good.
    • Leisure trip
    • Family with older children

    The view from the window of our room was a bit of a building site - they are landscaping. There is no early breakfast, so I think that if you have a flight to get to, that is the disadvantage with this sort of automized B&B.

    The breakfast brought to the room was really good. The member of staff we saw was very friendly. The room was well-furnished, clean and fine for three people.

  • Reviewed: 8 April 2016

    9.6
    Breakfast was great and enough for two person.
    • Business trip
    • Group

    Breakfast was great and enough for two person. WiFi works correct. Nice view from balkon.

  • Reviewed: 21 March 2016

    10
    Excellent hotel, excellent location, friendly staff, awesome...
    • Business trip
    • Couple

    Excellent hotel, excellent location, friendly staff, awesome view. Deserves 11 points!

  • Reviewed: 27 December 2015

    10
    Very easy to check in and check out.
    • Leisure trip
    • Couple

    Very easy to check in and check out. Nice room and location for the money we payed.

  • Reviewed: 26 July 2015

    9.2
    beautiful views of the town and castle.
    • Leisure trip
    • Family with older children

    nothing really... accidental double payment.

    beautiful views of the town and castle. Fabulous size of apartment for a family.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 17

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