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Reviews of Welcome Hotel Darmstadt This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Karolinenplatz 4, 64289 Darmstadt, Germany

#5 of 33 hotels in Darmstadt

Guests' Choice

Review score

Based on 544 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 1 - 71

  • Reviewed: 4 October 2018

    9.6
    the view of the park from the restaurant, and also the quiet...
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The toilet is uncomfortably placed in relation to the bathroom door. The only thing that was not perfect!

    the view of the park from the restaurant, and also the quiet of the whole place. And the friendly attitude.

    Stayed in October 2018

  • Reviewed: 16 September 2018

    10
    First time in Darmstadt and Germany, and I was delighted with the hotel welcome to have relax stay
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights

    breakfast menu for veg should be provided with better options

    location is perfect, buses to airport from road next to hotel, its silent hotel, i was able to rush to my presentation as early within 1 hour after checking into hotel

    Stayed in September 2018

  • Reviewed: 17 June 2018

    9.2
    The location is very good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The location is very good. When we were at the hotel, the Schlossgrabenfest, a local music festival, took place. The festival was easily accessible from the Welcome hotel and we had a great time.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    Welcome Darmstadt
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was very comfortable clean and well situated. We attended a conference which was few steps from the hotel. People were very friendly.

    Very clean. Air conditioned and well designed to sutve customers

    Stayed in June 2018

  • Reviewed: 11 May 2018

    9.2
    Breakfast was excellent.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked tea and coffee facility in the room as well as a second bottle of water.

    Breakfast was excellent. Room very clean and tidy. Checking in smooth and fast.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    8.8
    It is central to literally to everything, and the parking.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Construction of the WC bowl, can't flush without first closing it.as the button is hidden behind the cover

    It is central to literally to everything, and the parking.

    Stayed in April 2018

  • Reviewed: 13 April 2018

    8.3
    The room is functional and modern.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    I found that the bed was too hard for me. I would appreciate a kettle in the rooms to make tea or coffee. Avoid the more expensive rooms with the vue over Karolineplatz as it is noisier if you like the window open.

    The room is functional and modern. I like that there is a free bottle of water.

    Stayed in April 2018

  • Reviewed: 22 March 2018

    6.7
    Only again when no other hotels in Darmstadt are available.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights

    The wellness area is not really a wellness area. Very cold and uninviting. Of the 4 nights the steam room was out of order for 2 and constant cold air coming from an open doorway/window, which could not be closed. One of the elevators was out of order for 2 days during a 4 day stay - unbelievable! The main restaurant was closed, only open for breakfast. Only possibility to eat, was in the Bistro - where the price for a Coke was 4.50€. No minibar in the room, no bathrobe, small room compared to other hotels. Definitely no 4-star hotel!

    Central location

    Stayed in March 2018

  • Reviewed: 29 December 2017

    9.6
    Reasonably priced accommodation in the heart of Darmstadt
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was not able to dial internationally from the room. Instructions we received at the reception did not help

    Was a good location for exploring the area. Everyone helped create a good experience

    Stayed in December 2017

  • Reviewed: 27 December 2017

    7.5
    Not 4 star
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms very small. No fridge or tea/ coffee making facilities. No English TV. Breakfast too expensive. Various websites showed a pool but there wasn't one. Bottles of water in room were priced to pay for. Towel were very worn and no robes .

    Location to shops, park and theatres good. Handy car parking but it was expensive. Small but nice xmas market. Small wellness centre was super clean . Cosy lounge area.

    Stayed in December 2017

  • Reviewed: 2 September 2017

    10
    very enjoyable
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 5 nights

    location was perfect, staff friendly and very comfortable. Lovely town and easy to get around with not too many tourists and the german people were helpful and friendly.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    8.8
    Bed and pillow were very nice.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    All "extras" such as parking, breakfast, or even coffee were very expensive. Out front, there were very loud people active very late, so we could not leave open the windows or had to wear ear plugs.

    Bed and pillow were very nice. Curtains very dark. Bathroom very nice.

    Stayed in August 2017

  • Reviewed: 19 July 2017

    8.3
    Most welcome at the Welcome Hotel in Darmstadt
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    wheelchair accessible room far from elevators. Room not large enough to move around with a wheelchair. Front door of the room very difficult to open by someone in a wheelchair.

    comfortable hotel with very friendly staff. Easy walking diatance to downtown area. well equipped accessible bathroom

    Stayed in July 2017

  • Reviewed: 31 January 2017

    8.3
    Good stopover
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was too hard for us , there were no prices on the breakfast menu in the room , had to ask receptionist and no prices on the bistro menu on the door of the bistro and in room. No free wifi.

    Room was spacious and decorated well in modern style. Bathroom was modern and a good size. Reception staff were very helpful .

    Stayed in January 2017

  • Reviewed: 9 December 2016

    4.6
    Disappointing and poor value for money.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Poor beds and basic bedroom Poor wifi connection system No staff greeting at breakfast and no friendly welcome / assistance Ran out of mushrooms and eggs so not monitoring the availability Room beside the stairwell so noisy from early am

    Efficient and friendly welcome.

    Stayed in December 2016

  • Reviewed: 16 October 2018

    10
    Very good and extensive breakfast.
    • Couple
    • Standard Double Room
    • Stayed 1 night

    nothing

    Very good and extensive breakfast. Spacious and quiet room. Excellent underground parking with access to hotel

    Stayed in October 2018

  • Reviewed: 17 September 2018

    9.6
    Overall recoommended.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    No free Wifi in the room. Should be standard now a days.

    Good service from front desk and breakfast restaurant.

    Stayed in September 2018

  • Reviewed: 27 August 2018

    8.3
    Clean and comfortable.
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needed to ask for a kettle in the room. Air con was ineffective.

    Clean and comfortable. Good location for conference.

    Stayed in August 2018

  • Reviewed: 3 August 2018

    8.3
    Perfect location
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Perfect location

    Stayed in August 2018

  • Reviewed: 18 July 2018

    6.3
    Staff was amazing and location was good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    No coffee machine or kettle in the rooms and had two single beds,

    Staff was amazing and location was good

    Stayed in July 2018

  • Reviewed: 16 July 2018

    9.2
    Very nice hotel With wonderful staff and food
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small windows , compatibility connection with the TV using Wi-fi

    The ambience and the open bar outside

    Stayed in July 2018

  • Reviewed: 11 May 2018

    7.9
    Location , Near center Breakfast was great
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed Not comfortable to sleep , 5 nights I never slept good room was very small

    Location , Near center Breakfast was great

    Stayed in May 2018

  • Reviewed: 19 April 2018

    9.2
    Super clean, nice room, quiet
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fridge in the room would be nice

    Super clean, nice room, quiet

    Stayed in April 2018

  • Reviewed: 18 April 2018

    8.3
    confortable close to where i needed to be
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Have Coffee/Tea Facilities in rooms

    As with most Hotels in Germany there is no Coffee/Tea facilities in the room

    Stayed in March 2018

  • Reviewed: 18 April 2018

    9.6
    Location, parking, staff
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No mini bar in the room and very small blanket

    Location, parking, staff

    Stayed in April 2018

  • Reviewed: 13 March 2018

    9.2
    Staff was amazing!
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Bed was hard as a rock, and breakfast was quite pricey, especially when converted to USD. Great selection though.

    Staff was amazing!!

    Stayed in March 2018

  • Reviewed: 20 February 2018

    7.9
    Breakfast not included and expensive.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Breakfast not included and expensive. Same price for residents and guests.

    Stayed in February 2018

  • Reviewed: 9 February 2018

    5.8
    Terrible beds
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds are small and the duvet is tiny. Everytime I turned over the matress was gone. I can’t aleep properly in your hotel.

    Clean

    Stayed in January 2018

  • Reviewed: 4 January 2018

    8.8
    NO vegetarian variety was available
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    NO vegetarian variety was available

    Stayed in December 2017

  • Reviewed: 1 November 2017

    9.6
    Lived up to our expectations
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good. Close to city Centre.

    Stayed in October 2017

  • Reviewed: 23 September 2017

    10
    Great time had by all - staff sooo friendly and helpful
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great size room and very comfy beds

    Stayed in August 2017

  • Reviewed: 20 September 2017

    8.8
    Central location, clean, friendly and helpful staff.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The breakfast is quite good and varied but 20€ is too much. The spa should also be free.

    Central location, clean, friendly and helpful staff.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    9.6
    The calm room directed to a TU wall with window which could...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The calm room directed to a TU wall with window which could be really opened!

    Stayed in August 2017

  • Reviewed: 29 July 2017

    10
    IF YOU WISH TO OR NEED TO TRAVEL TO DARMSTADT, GERMANY, THE WELCOME HOTEL DARMSTADT IS A MUST
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    NothingIF

    Proximity to the Darmstadt Plaza for sight seeing, shopping and dining ( All food was superior as was the beer, wine and soft drinks.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.9
    Breakfast was delicious
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very expensive for breakfast. 20 euros each

    Breakfast was delicious

    Stayed in July 2017

  • Reviewed: 12 June 2017

    8.3
    We have been to this hotel before because of its location. We find the rooms clean, staff helpful and friendly.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No facility to get a cup of coffee or tea without paying. The cost of the breakfast is very high.

    The location in the city centre

    Stayed in June 2017

  • Reviewed: 22 May 2017

    8.8
    comfortable, Friendly and the Bistro is good value.
    • Business trip
    • Group
    • Suite
    • Stayed 2 nights

    comfortable, Friendly and the Bistro is good value.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    9.6
    Modern hotel in very convenient location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent food and service

    Stayed in April 2017

  • Reviewed: 16 April 2017

    10
    Welcome Hotel👍🏻
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    This is a hotel i always stay, good location, good service, clean rooms, good breakfast

    Stayed in April 2017

  • Reviewed: 4 March 2017

    7.9
    in the center
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    bed and cover very small ,

    location , staff ,

    Stayed in February 2017

  • Reviewed: 25 February 2017

    5.8
    Fair
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in February 2017

  • Reviewed: 17 January 2017

    8.8
    A good spot for Darmstadt visit
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Great position

    Stayed in December 2016

  • Reviewed: 3 December 2016

    7.9
    How close things are to the hotel.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    It's not clear where to park. Called three times before somebody picked up!

    How close things are to the hotel.

    Stayed in December 2016

  • Reviewed: 20 November 2016

    8.3
    You can only connect 2 devices per room for free .
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    You can only connect 2 devices per room for free ...

    Stayed in November 2016

  • Reviewed: 21 October 2016

    9.2
    modern hotel clean and quiet
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    modern hotel clean and quiet with great location to the center

    Stayed in September 2016

  • Reviewed: 21 October 2016

    5.8
    A "hotel-factory"...uncharming.
    • Business trip
    • Family with young children
    • Executive Double Room
    • Stayed 3 nights

    The hotel is getting "tired" & old. The bar is "uncharming"...!!

    The hotel is conviniently situated in the center of town.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    8.8
    Our third stay, staff always helpful, will return when...
    • Couple

    Would prefer shower cubicle rather than shower over bath next time. Outlook from bedroom unattractive.

    Our third stay, staff always helpful, will return when visiting family in Darmstadt.

  • Reviewed: 17 March 2016

    8.3
    Staff are good-humoured and helpfull.
    • Business trip
    • Solo traveller

    No mini fridge and mini-bar in the room.

    Staff are good-humoured and helpfull. Location is also good. Airline shuttle bus station from Frankfurt is near the hotel.

  • Reviewed: 27 December 2015

    10
    Wonderful helpful staff.
    • Leisure trip
    • Solo traveller

    Nothing

    Wonderful helpful staff. I am techno limited and they cheerfully helped me connect to wifi every time I messed it up. They gave me a lovely birthday treat unexpectedly left in my room - chocolates & fruit!

  • Reviewed: 30 August 2015

    7.9
    Location is excellent, staff was friendlyl
    • Leisure trip
    • Couple

    Bath Towels where poor at best, beds somewhat uncomfortable , needs a bit of luxury and updating. The toilet location tucked behind door very poor planing. Only one bottle of water in 5 day stay, unable to have just a cup of coffee and a roll, only full breakfast for 18 E. Sauna and Whirlpool tub broken, no Spa ?

    Location is excellent, staff was friendlyl

  • Reviewed: 18 August 2015

    7.5
    Nice city hotel with small but comfortable rooms, nicely...
    • Leisure trip
    • Couple

    No bath tub but big shower. I was slightly disappointed not to find free coffee/tea in the room. The mattress was a bit thin,

    Nice city hotel with small but comfortable rooms, nicely quiet, considering the noise on the plaza right in front of the hotel. Overall, a decent price per value for a hotel right near the center.

  • Reviewed: 5 July 2015

    7.9
    A good location and friendly/helpful staff, but somewhat...
    • Leisure trip
    • Couple

    The hotel needs some sprucing up. And what they charge for breakfast is highway robbery. So we ate breakfast at a nearby cafe for a fraction of the price.

    A good location and friendly/helpful staff, but somewhat run down.

  • Reviewed: 4 June 2015

    7.9
    Location, friendly staff and proximity to the Innenstadt
    • Solo traveller

    Room service ended at midnight. An extra hour or two would be good. Wifi was a bit weak in parts of the hotel.

    Location, friendly staff and proximity to the Innenstadt

  • Reviewed: 4 April 2015

    7.5
    Bathroom is nice
    • Business trip
    • Solo traveller

    WIFI is free for the first 24 hours only. Unacceptable! and the free wifi is so slow that streaming is not possible. Breakfast was poor quality for 18 euros. TV: the usual international channels and business channels. Would be good to add a couple of good film channel Room was v. small (comfort room)

    Bathroom is nice Excellent location

  • Reviewed: 15 March 2015

    10
    Everything on the whole.
    • Business trip
    • Solo traveller

    Just the cleaning staff always taking out my key card for the electricity in my room and getting a Lecture from elderly gentleman at room service on ordering breakfast early

    Everything on the whole. The staff, sauna plus gymn, the lovely comfortable rooms. Exactly as advertised. The closeness to the city centre.

  • Reviewed: 26 April 2016

    8.3
    Too cold rooms .
    • Business trip
    • Couple

    Too cold rooms ...

  • Reviewed: 11 February 2016

    9.6
    Nice staff, clean room, good location
    • Business trip
    • Couple

    Gym is a bit poor

    Nice staff, clean room, good location

  • Reviewed: 2 February 2016

    6.7
    Very central
    • Business trip
    • Solo traveller

    The fitness center in just 4 machines, no sauna ...

    Very central

  • Reviewed: 27 December 2015

    9.2
    I travel very often to Darmstadt.
    • Business trip
    • Solo traveller

    Having a taxi is still a challenge in the ,morning

    I travel very often to Darmstadt. I believe this is the best hotel in the city center

  • Reviewed: 10 December 2015

    8.8
    Location of the hotel was perfect.
    • Couple

    Location of the hotel was perfect. Room service is a big advantage in my point of view and you have to pay only a small extra charge.

  • Reviewed: 29 October 2015

    8.8
    Perfect location, on the edge of a park and within walking...
    • Leisure trip
    • Couple

    Perfect location, on the edge of a park and within walking distance of the town centre. Rooms were comfortable and quiet, breakfast was excellent.

  • Reviewed: 13 October 2015

    9.6
    Central location, good facilities, helpful staff
    • Couple

    Some disturbance, not serious from building work nearby.

    Central location, good facilities, helpful staff

  • Reviewed: 8 October 2015

    8.3
    Very good for business travellers.
    • Business trip
    • Solo traveller

    The wireless internet is painfully slow.

    Very good for business travellers. Has everything you need.

  • Reviewed: 13 September 2015

    7.5
    Good location and nice service.
    • Business trip
    • Couple

    Quite expensive breakfast.

    Good location and nice service.

  • Reviewed: 29 August 2015

    10
    Very helpful staff ,clean comfortable rooms good location
    • Leisure trip
    • Couple

    Nothing

    Very helpful staff ,clean comfortable rooms good location

  • Reviewed: 19 August 2015

    10
    Location very central and convenient for the town.
    • Couple

    Location very central and convenient for the town.

  • Reviewed: 21 July 2015

    8.3
    no coffee/tee facility in the room
    • Solo traveller

    no coffee/tee facility in the room

  • Reviewed: 12 July 2015

    7.5
    Clean, friendly well located
    • Business trip
    • Solo traveller

    Wireless is terrible and inhouse fitness is no good. Mini bar would be nice

    Clean, friendly well located

  • Reviewed: 28 May 2015

    8.3
    Location, friendly staff, very clean.
    • Business trip
    • Couple

    No fridge, bad Wi-Fi.

    Location, friendly staff, very clean.

  • Reviewed: 17 May 2015

    7.5
    No hot water for 2 days, took a long time for hotel to...
    • Leisure trip
    • Couple

    No hot water for 2 days, took a long time for hotel to notify guests, no apology and attitude by staff poor. System of providing Wif not good

  • Reviewed: 1 March 2015

    2.5
    No any fridege in the room
    • Business trip
    • Couple

    No any fridege in the room

There are also 69 reviews without text. These impact the overall review score.

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