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Reviews of Hotel Wilhelm Busch This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Segeberger Chaussee 45, 22850 Norderstedt, Germany

#1 of 17 hotels in Norderstedt

Guests' Choice

Review score

Based on 392 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.7

  • Location

    8

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.7

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Showing 1 - 51

  • Reviewed: 22 June 2018

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night

    Nothing.

    A typical Business Man's hotel with secure underground car park set in an Urban space. Very efficient and excellent rooms and services including the lovely restaurant. Convenient location for Ubahn into Hamburg and to the Airport. (20 mins thru Ochenzoll Station).

    Stayed in June 2018

  • Reviewed: 21 June 2018

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Parkinglotvwas small. Apparently there was an underground parking lot, but we did’t notice.

    Nespresso in the room and a good bed and shower. And Glutenfree bread at breakfast 😄 and 24 hr reception: you can arrive late in the evening as well.

    Stayed in June 2018

  • Reviewed: 21 January 2018

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Maybe more fruit at breakfast

    Decoration of the hotel and the rooms is very nice. You don’t expect this from the outside. The staff is very freindly. Room was presented on the website as a small room but it was bigger than expected. The hotel is quit.

    Stayed in January 2018

  • Reviewed: 6 November 2017

    • Solo traveller
    • Small Double Room Queensize
    • Stayed 1 night

    - nothing to mention -

    This 4 star hotel has a very good location in southern Norderstedt. Although it is close to a Main Street, it is very quiet at night. By bus (the bus stop is just a few meters away) you can easily reach the nearest metro station (U1 Ochsenzoll) or you can walk there approx. 10 min. Within 5 min. you can reach several supermarkets and restaurants. The hotel room is very spacious, modern and very clean. The staff is very friendly. The breakfast buffet has a big selection and is very tasty. The WiFi is free of charge and the connection stable. The hotel is an excellent choice, I would stay there again.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Family with young children
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    The staff was extremely nice, especially to my two-year-old son. We especially loved the breakfast buffet and the very helpful young man who was working there.

    Stayed in October 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Getting to the hotel was a little tricky as one of the roads was closed off. A little noise at night. No air con in the room.

    The eclectic mix of decoration. The food was good. The staff were really friendly.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Group
    • Large Double Room with Double Bed
    • Stayed 1 night

    This is a very nice and well-kept hotel in a quiet and leafy area, with a lovely lounge area and a nice restaurant. The staff at reception and in the restaurant are extremely nice and speak several languages. The rooms and bathrooms are spacious and clean. I will definitely come again!

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Family with young children
    • Small Double Room Queensize
    • Stayed 1 night

    More care to be taken on dietary needs. Information on allergies and intolerance to certain foodstuffs to be given.

    excellent meals and professional service

    Stayed in July 2017

  • Reviewed: 11 November 2016

    • Leisure trip
    • Group
    • Small Double Room Queensize
    • Stayed 1 night

    Still use key lock. This is keeping with the ambiance but know that there are electronic locks that keep the old flavor. Security today needs to be addressed but does not have to take away the great ambiance of this hotel.

    For us the location was excellent. The hotel is very nice and the ambiance is very nice.

    Stayed in October 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Couple
    • Small Double Room Queensize and Garden view
    • Stayed 1 night

    Nothing. This place is perfect.

    The staff were helpful and kind. I was allowed to use their laundry facilities. Our room was clean and pleasant and we had a perfect view of the garden. We would have stayed another night, but they did not have any vacancies. The breakfast was delicious - lots of choices and excellent service.

    Stayed in September 2016

  • Reviewed: 15 October 2016

    • Business trip
    • Solo traveller
    • Large Double Room with Double Bed
    • Stayed 4 nights

    Mainly shucko sockets, you need a slim adapter for your laptop/device. The switches are many and you have to twist around to get the right lights at the beginning, soon you get used to that. A small fridge would be perfect.

    Very good breakfast, clean room, congenial and helpful personnel. Very good restaurant, too. Parking was good.

    Stayed in October 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night

    Air Conditioning

    The staff was very helpful. The hotel itself was amazing. I didn't expect it to be so nice. We ate dinner in the restaurant and the food was exceptional as was the wait staff. The breakfast was also very good. Would definitely go back.

    Stayed in July 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 3 nights

    The meat and cheeses at breakfast could do with being covered as one of the mornings there was a large fly on the meat which was off-putting.

    Our flight was delayed but we were very pleased to find that reception was still open when we arrived after midnight. Very friendly welcome and fast check in. Free secure parking was available and there was plenty of choice at breakfast.

    Stayed in June 2016

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Small Double Room Queensize and Garden view
    • Stayed 2 nights

    There was no air conditioning

    The windows opened very wide

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Leisure trip
    • Couple
    • Large Double Room with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff

    Clean and tidy. Well organized

    Stayed in May 2018

  • Reviewed: 5 May 2018

    • Business trip
    • Solo traveller
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely clean older house with really friendly staff.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Business trip
    • Group
    • Small Double Room Queensize
    • Stayed 1 night

    very far to city center

    It was very clean , breakfast was good , there is free carpark

    Stayed in April 2018

  • Reviewed: 27 November 2017

    • Business trip
    • Group
    • Large Double Room with Double Bed
    • Stayed 2 nights

    Temperature of room (did not know how to control) WiFi is very slow

    Hotel reception area Breakfast Room arrangement

    Stayed in November 2017

  • Reviewed: 24 November 2017

    • Group
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    Excellent stay. Very friendly staff, very clean and well organized rooms and facilities.

    Stayed in November 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Large Double Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking can be a challenge.

    Very nice restaurant downstairs for dinner. Buffet breakfast is excellent!

    Stayed in July 2017

  • Reviewed: 3 August 2017

    • Business trip
    • Solo traveller
    • Large Double Room with Double Bed
    • Stayed 2 nights

    two single bed together so uncomfortable.

    Good Staff and stucture

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Solo traveller
    • Large Double Room with Double Bed
    • Stayed 1 night

    Nothing.

    Good sleep with good bed and quiet surrroundings. Breakfast very good.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Couple
    • Large Double Room with Double Bed
    • Stayed 1 night

    We only stayed one night!!

    Top service and would always back to this hotel

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Family with young children
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent breakfast. Staff were very friendly and curteous

    Stayed in July 2017

  • Reviewed: 18 June 2017

    • Business trip
    • Solo traveller
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    I am struggling to think of anything, far above my expectations. Excellent

    Very, very friendly staff, excellent service

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffett was excellent and the staff friendly and very courteous.

    Stayed in June 2017

  • Reviewed: 20 March 2017

    • Business trip
    • Solo traveller
    • Theme room
    • Stayed 1 night

    parking

    Stayed in March 2017

  • Reviewed: 29 October 2016

    • Solo traveller
    • Small Double Room Queensize
    • Stayed 1 night
    • Submitted via mobile

    Very noise air ventilation system prevented a good night's sleep.

    Very friendly staff.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Family with young children
    • Large Double Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely helpful and friendly and very accommodating

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Small Double Room Queensize
    • Stayed 1 night

    Wonderful location, kind staff, exellent position.

    Stayed in October 2016

  • Reviewed: 18 September 2016

    • Business trip
    • Solo traveller
    • Small Double Room Queensize
    • Stayed 1 night

    Very noisy, could hear the neighbor cough and breath! The pillows are waaayyyy too soft

    Stayed in September 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Couple
    • Large Double Room with Double Bed
    • Stayed 1 night

    Nothing.

    Very nice little hotel. The terrace outside was particularly nice, with excellent food from the restaurant.

    Stayed in July 2016

  • Reviewed: 2 July 2016

    • Business trip
    • Group
    • Small Double Room Queensize
    • Stayed 3 nights

    If you want to be in the city centre, this is not your choice.

    Peaceful and silent. Good staff. Good neigbourhood.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    • Business trip
    • Couple

    The coffee in our room was very okay. The coffee served at the breakfast could be better.

    The complete interior decoration of the hotel. The entrance, lounge, were completely furnished in English style. There was also a kind of library with very special books and also a cosy fireplace. Also the restaurant was very good for dining, with very friendly staff (very polite). Breakfast also very good. A lot of choise. Garden also very nice around the hotel. Parking your car is no problem: you can park your car for free in front of the hotel.

  • Reviewed: 1 May 2016

    • Business trip
    • Family with older children

    Could have been more soundproofed

    Within close proximity of airport and good connection with public transport into city of Hamburg Fantastic breakfast buffet in a lovely decorated area

  • Reviewed: 24 April 2016

    • Leisure trip
    • Family with young children

    Parking could be a bit better. And this time we missed the croissants at the fantastic breakfast.

    Nice, fresh modern rooms, very clean. We always feel good when we arrive at this hotel. Great charm!

  • Reviewed: 28 November 2015

    • Leisure trip
    • Family with young children

    No minibar. No info booklet with reception phone nr, etc.

    Staff is extremely polite and friendly. Free wifi. Beautiful, warm feeling breakfast room, delicious breakfast and dinner. Big room. Complimentary mineral water and coffee in the room.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Family with young children

    Parking facilities could be a bit better.

    This is definitely a niche-hotell with lots of lots of charm and a great atmosphere. Great selection of interesting books in the library :) My family and I always chose this hotel if available when in Hamburg because the relaxing atmospherere is so much better than in those boring Hilton and Sheraton hotels. And the breakfast is simply the BEST i have had, even after having travelled in 90 pluss countries. Highly recommendable!!!

  • Reviewed: 21 June 2015

    • Leisure trip
    • Family with young children

    Recepcionados com presteza, check-in realmente rapido, recebemos quarto melhor do que o reservado. Tudo excelente no quarto e no hotel, culminando com café da manha da melhor qualidade.

  • Reviewed: 6 May 2016

    • Leisure trip
    • Group

    Staff helpful, food excellent. A real gem.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Family with young children

    Parking.

    Staff. Design. Breakfast.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Family with young children

    Parking.

    Staff. Interior. Breakfast. Room. Courtesy. Free coffee.

  • Reviewed: 4 November 2015

    • Leisure trip
    • Couple

    -

    Very nice breakfast, kind staff, cozy reception, bar.

  • Reviewed: 24 September 2015

    • Leisure trip
    • Couple

    Little to do within walking distance.

    Dinner and breakfast. Staff attitude and help.

  • Reviewed: 8 September 2015

    • Business trip
    • Solo traveller

    Excellent food in restaurant Perfect location

  • Reviewed: 18 July 2015

    • Family with young children

    Free parking,night duty staff is really good!

  • Reviewed: 7 July 2015

    • Leisure trip
    • Family with young children

    great location, wonderful garden where you can eat and drink. Very serviceminded staff.

  • Reviewed: 23 June 2015

    • Leisure trip
    • Couple

    Nil

    Comfortable room Garage parking Helpful staff

  • Reviewed: 15 May 2015

    • Business trip
    • Solo traveller

    Not real near much for walking

    Quaint hotel with excellent breakfast

  • Reviewed: 10 January 2015

    • Business trip
    • Solo traveller

    No negatives whatsoever

    Excellent Restaurant ! Very helpful and Friendly staff

  • Reviewed: 3 January 2015

    • Leisure trip
    • Family with young children

    nothing

    breakfast lobby freeparking

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 51

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