massive road work, small paking

check in good local food up the road

Stayed in March 2024

room too small for 2 colleagues Not enough cabinet for clothes

position of the hotel in Hennigsdorf quiet comfortable bed

Stayed in February 2024

This was our second stay with them and just like last time the room smelled of cigarette smoke. The stench seems to get worse at night. I am not sure if it is because of the ventilation system but there is definitely some issue here. The reception was really unaccommodating and couldn't offer us a place to change besides a dingy bathroom in the basement because we were there 20 minutes before check-in time. I would believe a lot of things but I do not believe that this hotel in the middle of nowhere was overbooked and that it would have been impossible to find us a temporary room to change in. Sigh. there really isn't much point going on since like I mentioned, they are the only hotel around so beggars can't be choosers.

The only somewhat suitable hotel in Hennigsdorf. Their key to gaining reservations seems to basically be their monopoly in this small town. That being said, it is not as bad as they could possibly get away with being seeing as they are pretty much the only option.

Stayed in October 2023

the only good thing is the distance between the company where I visit.

room : enough space for two but TV was too old and some channels were available. breakfast : Too busy in some day when group guest are there. bathroom : nothing to comment.

Stayed in September 2023

Poor lighting in the room. Lack of bedside power points.

Easy to get to and close to S25. Very pleasant staff

Stayed in October 2023

No air co . Basic shower

Spacious room

Stayed in October 2023

Terrible parking facility. The staff was like night and day. Some of the staff were friendly and helpful, and others were unfriendly and not service minded at all. No laundry service.

The staff was like night and day. Some of the staff were friendly and helpful, and others were unfriendly and not service minded at all. Nice breakfast, but first from 6:30.

Stayed in September 2023

the hotel needs a serious renovation in some of the hallways. Some rooms are better than others. - I prefer the rooms in the back of the building.

Easy access to Alstom and the train station. Beds are nice enough but the rest of the rooms are getting very old.

Stayed in August 2023

No Personal at the reception although it says 24 hours reception in the description. Only security no hotel Staff at the reception. So it was a problem to check in first but the security man helped us out. But to be fair i have to add that it was a last minute booking at 12 o clock in the night so there might have been problems with the transaction. It says parking possible but as we arrived the parking spots were all full.

The security man was really kind and tried to help us! So that in the end every thing worked out.

Stayed in August 2023

Room cleaning service terrible: only one time during 5 days stay. Poor light in room, some bulbs were not working. Room and objects a little bit smelly and old.

The location is good, about 10min walk from the train station. Gardens around the building, very calm and relaxing town in the peripheral Berlin.

Stayed in August 2023

I specifically book hotels with no parking fee. That was number one reason for picking this hotel. However even though bookings.com promised free parking, parking was 7€ with no chance for negotiation.

Location was great except that the road the hotel is on was closed so I had to spend an extra 15 minutes to get to the hotel.

Stayed in July 2023

Hair on towel and bathtub

Friendly staff

Stayed in June 2023

Facilities are a bit worn out. Yard parking at extra charge. Mineral water provided turns out to be a part of Minibar assortment and charged extra — which is a bit unusual at given room rate.

Easy access, wide and well shaped stairs, 2 elevators. Nice interior with beautiful architectural paintings. Quiet neighborhood

Stayed in June 2023

getting old

ok for the Price. bed was comfortable

Stayed in December 2022

Morning stuff is very rude.

Location and room

Stayed in November 2022

It need to be one of each room, or needs one for demand

Not all Staff was in reception was nice, I ordered a kettle, they refused to give one to me, after also I told them I needed for my baby milk.

Stayed in October 2022

According to my habits to pay hotel parking lot is not usual. If I am not the gurst of the hotel yes I should pay... There was no plugs around the bed , they should be increased.

The room was wide as enough. But the furnitures, carpets and design of the room has been modernised and renewed. The bathroom was clean but it should be there sliding panel instead of curtain on the bathtub. The breakfast can be rich with some options.

Stayed in September 2022

this hotel has its best years behind.. I was here some 4 yrs back and it was somewhat allright. Now you can see it is outdated, worn. Cleaning is not done very much in detail.. like finding other peoples hair in bathroom? that wasnt even hard to spot.

Well it has some degree of hotel quality, bed is allright, bed sheets were clean, it has a mini fridge in rooms. Wifi was ok.

Stayed in September 2022

It was noisy in the room - we got a room next to the main road. It was not cosy. In every corner I could see spider ... strange smell in the room ... more attention should be paid to cleanliness. I really don't understand why this hotel has 4 stars?!

Breakfast was okay but I thougt that we will have more options to choose.

Stayed in September 2022

Some parts are "old" and not really "maintained" (some seats with cracks for eg and some parts of the bathroom could be more "clean" (Change the shower curtain or even remove and put a fix glass)

Nothing "special" but all in all not that bad at all compare to many comments I had a look on on internet

Stayed in August 2022

The room wasn't clean the fridge in room doesn't work.

Stayed in August 2022

It looked a bit worn

Cheap, fine location, the staff was friendly and we slept great in the beds and there was a air blower. Very big room

Stayed in July 2022

Hotel needs renovation

Location

Stayed in June 2022

The noise in the room, coming from outside, UNBEARABLE. Horrible. Even with every window closed you can hear each individual person talking from downstairs in the garden, each crow shrieking. A line of pigeon droppings right outside the window, as if it's part of the room's decoration and design. The classic terrible german pillows. Oh, a cleaner unlocked our room with spare keys at one point, though the door was double locked from the inside. All without knocking or asking or anything. All these wonderful things for the low, low price of 100 euros a night.

The check-in process was fast and didn't require unnecessary hoops. Just walking up, showing the booking.com email, and done. Attendant also understood and spoke enough English. Room was "OK". Bathroom was OK, had hot water and shampoo and tissues, but could use more towels. Bed was okay, good to sleep on.

Stayed in June 2022