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Reviews of Hotel Zum Ratsherrn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Herrendamm 2-4, St Lorenz, 23556 Lübeck, Germany

#43 of 47 hotels in Lübeck

Guests' Choice

Review score

Based on 719 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    7

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    6.8

100% verified reviews

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Showing 1 - 48

  • Reviewed: 17 June 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Older hotel even getting to the room was tough. Staying on ground level would be way easier The room itself was not really that comfy.. Hugh plant in the corner that took up a lot of space The bathroom lightning was terrible.. almost no light

    Breakfast was good staff was friendly and helpful

    Stayed in June 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    This comfortable family hotel is “dated” in decor, but the staff were helpful and allowed for a very late check in. The beds were comfortable and the breakfast good. The staff received packages for us and placed them in our room for us.

    Stayed in February 2018

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Wifi not working, staff speaks a bad English and is not very informative, peripherical location, quite expensive for the hotel level.

    Family driven hotel, very typical building and athmosphere, rooms are at the groud floor and the first floor (no lift). Excellent and varied breakfast when compared with the hotel level: eggs and bacon, plenty of different breads, fruit, salmon, different kinds of cheese.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit cramped! (Though we were a group of four people and a dog! )

    Service was friendly and helpful. Dinner at the attached steak restaurant was excellent and good value. Breakfast was great, with good choice in a roomy dinning room. Handy parking close to room.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    We eventually succeeded, but it was tricky finding a parking space along the road (guests of another hotel next door, competing for the same spaces). The décor in the room is a bit dated.

    Great breakfast buffet. Sorry that we had no time to enjoy the big bar.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The central location caused a bit of noise during the night

    Location close to autobahn; relatively easy to find. Stayed one night and chose this place because of location, parking on site and restaurant. Everything met our expectations and then the hotel was clean and with a friendly staff.

    Stayed in July 2017

  • Reviewed: 27 September 2016

    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Liquid soap in the bathroom got finished after the first day of our stay and nobody refilled it till the end.

    Reach breakfast with fruits, nearby highway, walking distance from the historical centre, cosy restaurant, friendly (also Polish speaking staff)

    Stayed in September 2016

  • Reviewed: 18 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was great

    I arrived quite late and only booked 1 hour before. The staff were very helpful room excellent. Very clean would definitely recommend it. Breakfast was very good will definitely use again if in the area

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    modernization of bathrooms, emergency replacement of carpets and curtains, old furniture. wifi only in reception

    an old hotel, but very clean. Breakfast varied and rich. Quiet area, away from the old town

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was clean and functional but it seemed quite old, like from the 70s'... The toilet was not straight when seating.

    The room was ok, and the beds very comfortable. The room had a back door like a terrace and you could park the car there directly without any need of going through the hotel. Breakfast was nice too.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really needed the wifi and it didn't work in the room.

    A fairly typical late 20th century Germanic hotel, traditional. Functional with a nice restaurant.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    My room on the main road a little noisy at times.

    Very convenient to autobahn, good service, good meal. Off road parking. English speaking staff. Value for money.

    Stayed in July 2016

  • Reviewed: 28 May 2018

    • Group
    • 2 rooms
    • Stayed 1 night

    Perfect for groups, comfortable, and convenient

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    all was fine

    Breakfest was very good !

    Stayed in May 2018

  • Reviewed: 10 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel shows wear and tear. Renovation should be done in due time

    Stayed in March 2018

  • Reviewed: 17 January 2018

    • With a pet
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Great for parking with lots of luggage. Breakfast excellent. We had a large family room - very spacious with kids and dog. We loved the decor.

    Stayed in December 2017

  • Reviewed: 12 December 2017

    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    Could use a renovation

    Cosy place in a quiet location very close to a bus stop

    Stayed in December 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfriendly. Room not particularly nice.

    On ending for the town.

    Stayed in September 2017

  • Reviewed: 8 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    sitting in the sunny courtyard eating breakfast

    Stayed in August 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    WI FI DO NOT WORK, WEAK SIGNAL... ROOMS NEED RENOVATE...

    Stayed in September 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It was supposed to be a refridgerator in the family rooms but that was missing.

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast:)

    Stayed in June 2017

  • Reviewed: 13 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Only problem was the the floor was a bit squeaking and the pillow was on the high side

    Room was clean and good.

    Stayed in June 2017

  • Reviewed: 7 January 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was very cold, not even hot water :( The hotel sign (name) was difficult to see. No lift and long walk to the room.

    Bathroom was renovated

    Stayed in January 2017

  • Reviewed: 13 December 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nice room, clean. Helpful staff, variety in breakfast. Good value

    Stayed in December 2016

  • Reviewed: 31 October 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet in room dirty/old Parking off-street very restricted

    Breakfast = excellent

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was dated.

    Could walk into town. Large room.

    Stayed in September 2016

  • Reviewed: 11 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food was first class - the steaks were cooked to perfection.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Rooms were poorly cleaned and unaired when arriving.

    Easy access when travelling through.Friendly staff. Good breakfast!

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    nothing

    Everything

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    The hotel needs a major repair ASAP. Outdated furniture, filthy, smelly carpet, wifi only in the lobby, stale bread for breakfast and all that for 95€ per night! Unacceptable!

    Location

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    Very neat, friendly and convenient. After a long day in the car we decided to have dinner at the hotel. We didn't have big expectations so we were amazed, surprised and delighted by the quality of the peppersteak we were served. The bathtub was also a nice surprise!

  • Reviewed: 8 August 2015

    • Leisure trip
    • Family with older children

    WiFi bit 'dodgy'

    Location close to Autobahn, friendly service,great breakfast and ideal for family of 4 adults. Free onsite & street parking.

  • Reviewed: 7 July 2015

    • Leisure trip
    • Family with older children

    We had an invasion of ants in the room and the staff did not see that as a problem. The hotel was quite shabby and the pictures on the homesight gave a more pleasant impression compered to reality.

    Near Autobahn. Room with a backdoor to a place outside.

  • Reviewed: 4 January 2015

    • Leisure trip
    • Family with older children

    - furniture and bathroom a bit old

    -close to the highway - parking in front of the hotel -very kinpd staff - nice breakfast - price good for the product -overall: good

  • Reviewed: 17 May 2016

    • Leisure trip
    • Family with older children

    Poor breakfast and the bathroom need to be renovated.

    Large family room. Good location and free parking.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    Dirty room We chose non-smoking room but just entered we had to keep the window open for the smell of smoke

    Good breakfast Good position

  • Reviewed: 20 February 2016

    • Leisure trip
    • Couple

    very clean, tasty breakfast and great pleasure owners

  • Reviewed: 13 December 2015

    • Business trip
    • Solo traveller

    noise from the road and the windows in the hotel have no noise protection

  • Reviewed: 20 August 2015

    • Leisure trip
    • Family with older children

    To expensive

    good breakfast

  • Reviewed: 12 August 2015

    • Leisure trip
    • Family with older children

    Well located, easy to stroll into city centre. Has steak house adjoined, reasonably priced.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Family with older children

    Wi-Fi very poor. Quite noisy in car park outside room at 8am.

    Nice spacious and light room. Good breakfast.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Family with young children

    Need an update asap. Our room, no 17 has a carpet that passed it's lifetime

  • Reviewed: 28 July 2015

    • Leisure trip
    • Family with young children

    WiFi did not work at the room.

    Nära bilen

  • Reviewed: 7 July 2015

    • Leisure trip
    • Couple

    Service is excellent Excellent breakfast Rooms have adequate space Small hotel - not overcrowded 24h reception

  • Reviewed: 24 June 2015

    • Leisure trip
    • Couple

    Little cosy restaurant and people working in there. Rooms are clean and comfy, space enough.

  • Reviewed: 18 June 2015

    • Solo traveller

    -friendly staff -price/quality ratio

  • Reviewed: 25 January 2015

    • Family with older children

    WiFi - looks like virus in the server. MAC computer connection impossible.

    perfect breakfast

There are also 31 reviews without text. These impact the overall review score.

Showing 1 - 48

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