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Reviews of Hotel Zum Riesen 4 stars

Heumarkt 8, 63450 Hanau am Main, Germany

#4 of 14 hotels in Hanau am Main

Guests' Choice

Review score

Based on 119 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    9

  • Value for money

    7.5

  • Free WiFi

    8.6

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Showing 1 - 17

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not looking same as on booking.com presented, looked a bit old. Also didnt have balcony as was described. The parking was extra chargeable for 5,- Euro. Should be mentioned by booking, not only that it is available. Internationally known the check out time is at 12pm.. we had to check out at 11am.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Business trip
    • Solo traveller
    • Suite
    • Stayed 6 nights

    no option to order lunch/dinner at room.

    Comfortable stay. Very nice owners and very nice hospitality. Excellent location. All amenities are near by. In the center of Hanau city. All markets are at few meters away. Grocery store/Pharmacy are at few meters away. So many HALAL food options around the hotel all at walking distances.

    Stayed in March 2018

  • Reviewed: 26 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The owners were wonderful people always making sure we were happy always knew I wanted a pot of coffee to take to our room in the morning very accommodating

    Stayed in December 2017

  • Reviewed: 15 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing - everything was terrific.

    Hotel Zum Riesen was a wonderful place to stay in a very nice town. This hotel was right in the town center close to restaurants, the Christmas markets and shopping. The breakfast was great and the owners were wonderful and very accommodating. Would go back anytime.

    Stayed in December 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The hotel was perfect. Very clean and cozy rooms. Staff is very friendly and could help to solve any questions. WI-FI is very fast, amazing for Europe actually.

    Stayed in September 2017

  • Reviewed: 28 July 2016

    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice room, tea and coffee facilities in room. Airco, comfortable bed. Nicely sized room. Very nice breakfast. Quiet. The restaurant was closed, but there are a lot of restaurants at walking distance from hotel. Hotel is situated near center of town.

    Stayed in July 2016

  • Reviewed: 9 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and spacious room. Tasty breakfast

    Stayed in March 2018

  • Reviewed: 30 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Typical German middle-class hotel design.

    Very friendly woman at the reception.

    Stayed in October 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows on the beds

    Breakfast fantastic..!

    Stayed in August 2017

  • Reviewed: 26 April 2017

    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    a bit too old-fashioned and dull design

    great breakfast, very good location

    Stayed in March 2017

  • Reviewed: 17 December 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Personal run Hotel, good location

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 June 2015

    • Leisure trip
    • Group

    Half an hour before check-out they knocked on the door to start clearing our room. That felt unprofessional.

    Nice spacious room with a balcony, overlooking a quiet garden. Attentive staff. Rich breakfast buffet. Very friendly service.

  • Reviewed: 7 June 2015

    • Leisure trip
    • Couple

    WiFi didn't work for Apple products. No face cloths (which I think is a cultural thing in Europe vs. the US).

    Nice clean room. Comfy bed. Great breakfast.

  • Reviewed: 7 May 2015

    • Business trip
    • Group

    Room was very small and had three beds although only asked for double , no mini bar no vending machine no glass or water available only from sink with no sign to say it's drinkable kettle no hotel grade connect to plug and cb not be moved , hair dryer was not working and did not provide any bathroom comforts

    Nothing

  • Reviewed: 11 February 2016

    • Business trip
    • Solo traveller

    Bed too small

    Friendly staff, good breakfast

  • Reviewed: 12 July 2015

    • Business trip
    • Solo traveller

    Comfort of the bad

    Excellent location

  • Reviewed: 3 March 2015

    • Business trip
    • Solo traveller

    location

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 17

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