I booked this place because it was my birthday, and I had come all the way from Sweden,everything was amazing until we went over the bar area at the lobby. We sat at empty spot for a while and were having drinks, 20 minutes to 10p.m a waiter comes in to say oh he has reserved the table for people coming in at 10. That table was not reserved when we were there and it was very unprofessional to ask sitting guests who were staying at the hotel to move from a place not currently reserved before. Especially being a black woman I wondered why the waiter picked us specifically to move when there were other people also sitting around. I complained about this. Completely unacceptable.

The place was beautiful and the restaurants amazing especially restaurants 1861 with the 5 course dinner. Absolutely amazing.

Stayed in March 2024

The dinner in the French restaurant was not living up to the pricetag. The entré was just a big slab of raw salmon, it was not very tasty and I sadly felt quite sick after eating it. Wine was good and the staff was very sweet, polite and helpful.

Amazing breakfast, beautiful hotel, the spa is one of the best I have ever been to. The atmosphere is so warm, cozy and luxurious at the same time, definitely one of my favourites <3

Stayed in February 2024

The window of my room fell out in the middle of the night. I hurt my hand trying to get the hanging window back in its place a 3am in the night. I was bleeding. The staff gave me a new, similar room. I would have expected an upgrade for the room or some compensation.

Nice athmosphere, great ambiance

Stayed in January 2024

A little tricky to get to.

Staff were incredibly friendly.

Stayed in October 2023

I found that the service at the restaurant and bar was quite poor due to too few service personnel for the number of guests.

The view is beautiful, the bed was comfortable, the facilities are really nice.

Stayed in September 2023

Some of the areas of the hotel look outdated and need some Maitenance, such as doors, windows and drapes.

Location

Stayed in August 2023

Food was okay

The Spa and the staff are truly wonderful.

Stayed in September 2023

Wifi bad. Final bill with all restaurant-charges unclear. Breakfast outside possible, but seagulls and lack of discipline employees made this challenging.

Very stylish. The set up did not give impression the hotel was so large.

Stayed in August 2023

Nice room to get a room with sea view would have been nice but costs more no doubt -great breakfast

Stayed in August 2023

nothing

everything went well during my stay.

Stayed in May 2023

Was quite noisy in the evening. Couldn’t get a restful sleep. Booked a spa treatment was told a different price by at the spa personnel quite disappointing

The staff at the hotel was nice! Breakfast was great with large selection of food!

Stayed in July 2023

It might happen that the personel is unfriendly or does not see you in the restaurant for taking an order. Probably because of the amount of people visiting the hotel. However in general the staff is very friendly.

The location of the hotel next to the beach is very nice!

Stayed in July 2023

The ocean view was everything

Stayed in June 2023

Storage room in the room

Great location and sauna facilities

Stayed in June 2023

hotel is ‘tired’ in places and attention to detail is missing. For the Price we expected a higher standard. Alotted times for spa and breakfast with limited or no choices. Makes the experience too restrictive , not What you want in a ‘break away’

location for sure. Bar area nice and bar staff good. We liked the games in the communal areas - a nice touch.

Stayed in March 2023

Double bed was two singles! Beds kept separating all night. Also duvet cover was only big enough for one person. For the money you expect a lot more

Lively bar, gorgeous decors, friendly staff. 10/10 location

Stayed in December 2022

bed was too soft and no sound proofing between rooms. Neighbour was playing low music and having sex at 5am in the morning. Not a nice way to wake up.

good service and fun spa experience

Stayed in December 2022

limited choice of food limited parking

fantastic location great room

Stayed in October 2022

v little written info in English

location

Stayed in September 2022

No information given when checking out on the 9th of August about road closures

Stronger flow of water from the shower

Stayed in August 2022

wifi is very very bad.

The room is very big and clean. And there is a small bed for child.

Stayed in July 2022

The shower in our room gave very little more than a dribble, which was not satisfactory in a room with no bath, and though we asked for it to be looked at, it wasn’t fixed during our 4-night stay.

This is a beautiful building in a stunning location just a short walk from Kronborg Slot. Our room was good and quiet - it was well worth paying for the sea view over the Oresund Food was good, especially at breakfast and the 5-course dinner in the 1861 Restaurant. The Spa was great - relaxing, clean and not too crowded - once again with excellent views along the coast. Staff were helpful and friendly throughout.

Stayed in July 2022

for dyrt

Stayed in December 2021

Nice view from the balcony.

Stayed in August 2021