Reviews of Motel One Copenhagen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Løngangstræde 27, 1468 Copenhagen, Denmark
#39 of 127 hotels in Copenhagen
Guests' ChoiceReview Score
Based on 3061 hotel reviews
8.4Score breakdown
-
Cleanliness
8.8
-
Comfort
8.7
-
Location
9.6
-
Facilities
8.3
-
Staff
9.2
-
Value for money
8.1
-
Free WiFi
8.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 22, 2024
Oliver
Germany4 Reviews7.0“Great location, very friendly staff but rooms not perfect.”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 3 nights
Not so good were the tiny bathroom for a double room that also had a door that didn't close, and that one could hear other guests. Moreover, the other two rooms I booked for my family were also very small. That made it not so great value for money.
The location is great and essentially all the staff was fabulous, especially at the bar in the evening and during breakfast (really super friendly & attentive!). Also the general vibe in the hotel was great.
Stayed in April 2024
-
Reviewed: April 22, 2024
Gary
Germany2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
Breakfast had a variety of foods, and eating times. Friendly staff.
Stayed in April 2024
-
Reviewed: April 22, 2024
Jane
United Kingdom1 review7.0“Good”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 4 nights
- • Submitted from a mobile device
No tea and coffee facilities in room.
Stayed in April 2024
-
Reviewed: April 22, 2024
Sophie
United Kingdom1 review8.0“Would recommend to a friend”- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
We were asked if we didn’t mind a room with a bath we said that was fine, but didn’t realise how deep the bath is (I’m 5’5 and bath went up to my waist) there was a step but was slippy when wet. No drink making facilities in room
Location was great far enough out from the hustle and bustle of the city but still walking distance from attractions.
Stayed in March 2024
-
Reviewed: April 21, 2024
Helene
Switzerland3 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 3 nights
The bed and pillows were way too soft, and made the sleep rather uncomfortable. The bedroom is really small, with no sitting possibility apart from the bed.
Perfect location, right in the center of Copenhagen. Good value if you don't include the breakfast. Nice common areas.
Stayed in March 2024
-
Reviewed: April 20, 2024
Tobias
Netherlands3 Reviews1 helpful vote7.0“Good place to sleep and have breakfast, less suitable for a work stay.”- • Business trip
- • Group
- • Small Double Room
- • Stayed 4 nights
The room was very very small - I had to climb over the bed to open the window. I understand Copenhagen is a compact city and square meters are rare, but this could have been made more clear beforehand. Also, travelling for work means it is sometimes necessary to do work from your hotel room, which was impossible because there was no chair, desk or table in the room. So a bit disappointed about the facilities in the room.
The breakfast was very good. Room was tiny (see below) but also very clean and the bed was comfortable. I liked the no-nonsense approach to multimedia (just easily chromecast from your own device, no local channels that nobody watches anyway)
Stayed in April 2024
-
Reviewed: April 18, 2024
Sigríður
Iceland11 Reviews8.0“Good hotel”- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 1 night
The rooms are tiny, but did meet our expectations for a short weekend stay. the hotel is close to the Tivoli, Stroget and other locations, it is an easy walk. The staff was friendly and willing to help with everything. This is our second stay at this hotel and we will visit again.
Stayed in March 2024
-
Reviewed: April 16, 2024
Jessie
Ireland30 Reviews7 helpful votes9.0“I would stay here again”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
I was happy with everything.
The location was great, walking distance to most things. The room was a great size and it exceeded my expectations.
Stayed in February 2024
-
Reviewed: April 15, 2024
Hannah
United Kingdom5 Reviews9.0“Absolutely would stay here again”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The location was really good, definitely good value for money !! Staff where very friendly and accommodating
Stayed in April 2024
-
Reviewed: April 14, 2024
Heida
Iceland5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
No fridge or mini bar
Stayed in April 2024
-
Reviewed: April 13, 2024
Hossam
Saudi Arabia36 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Good hotel and good staff
Stayed in April 2024
-
Reviewed: April 12, 2024
Emily
United Kingdom2 Reviews9.0“Fantastic”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
No tea and coffee provision in the room.
Brilliant location, great breakfast and very quiet.
Stayed in April 2024
-
Reviewed: April 12, 2024
Brían
United Kingdom9 Reviews9.0“Perfect location for a city break. Right in the middle of everything.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms was quite small.
Fantastic location and very nice staff. Would recommend
Stayed in April 2024
-
Reviewed: April 10, 2024
Julie
United Kingdom1 review8.0“Brilliant”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room not very warm
Stylish
Stayed in April 2024
-
Reviewed: April 9, 2024
Eleonora
Switzerland21 Reviews5 helpful votes8.0“Very cosy, clean and comfy.”- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The courtyard currently has work in progress, and having a ground floor room it was not possible to keep the window open and curtains open at the same time. Maybe some lighter curtains could be nice so one can keep the window open but still have some privacy.
Very comfy fluffy bed, deep bathtub, overall very clean
Stayed in April 2024
-
Reviewed: April 7, 2024
Roi
Israel1 review1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room was too small
Great location, great stuff, great atmosphere
Stayed in April 2024
-
Reviewed: April 6, 2024
Xi
Hong Kong3 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
the light of the room
The room light is too dark.
Stayed in April 2024
-
Reviewed: April 6, 2024
Ieva
Latvia13 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 3 nights
There was not refrigerator, and coffee/tea machine and some small packs with tea or coffee in the room. It was disappointing. Every time I wanted a tea, I had to go to the bar and pay for it 4 euros. TV watching system wasn't for me - you can watch only what you have on your mobile phone. I needed 2 new apps to mirroring my mobile to TV screen and then link to the TV. Of course, I did it. I would prefer to see local news, local music when I go abroad. It could be great if I could to see some Danish TV not my Netflix.
Location is great, staff is wonderful and welcoming. We love the breakfasts, enough choice for mornings with tasty food. We stayed on 2nd floor and bell from Tower didn't ring all night. our room window was on courtyard, but it was charming.
Stayed in April 2024
-
Reviewed: April 5, 2024
Emerson
Philippines19 Reviews2 helpful votes9.0“Decent stay at Copenhagen with great location!”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
The shower area can get flood a few times, room a bit small. A bit far from grocery/convenience store to buy some necessities.
Affordable, looks modern, value for money and great location walkable to key tourist attractions.
Stayed in April 2024
-
Reviewed: April 5, 2024
Joseph
United Kingdom3 Reviews8.0Very Good- • Business trip
- • Couple
- • Standard King Room
- • Stayed 4 nights
- • Submitted from a mobile device
TV didn't allow for anything to watch other than streaming YouTube.
Beds and cleanliness
Stayed in March 2024
-
Reviewed: April 4, 2024
Almila
United Kingdom30 Reviews7.0“Good hotel to stay for a short trip”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room and the bed are too small. Comfortable and clean, but small.
Location is exceptionally good, the staff is very friendly! Wi-fi works well and you can connect your mobile phone to the tv and use it like a monitor to watch whatever you like!
Stayed in April 2024
-
Reviewed: April 1, 2024
Irina
Switzerland14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
For a 4 star hotel, kettle and fridge in the room were definitely missing. Also no safe box for valuable belongings.
Cosy, clean hotel with very comfortable beds and lovely atmosphere. Extremely well located!
Stayed in March 2024
-
Reviewed: April 1, 2024
Rachel
United Kingdom79 Reviews11 helpful votes9.0“Stylish, comfortable hotel”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, nice design, quiet rooms, very comfortable beds and great staff.
Stayed in March 2024
-
Reviewed: March 31, 2024
Daniel
Germany4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bathroom door didn’t close properly
Location
Stayed in March 2024
Guests also reviewed these properties:
-
aha Adderley HotelCape Town, South Africa
-
Hôtel Du MidiPont-Évêque, France
-
Byron HotelArgostoli, Greece
-
Apartment DorfblickSaas-Fee, Switzerland
-
Rifugio Le ChevalierRoccaraso, Italy
-
Arenal Gaia Zoe Guest HouseFortuna, Costa Rica
-
B&B Hotel Weil am Rhein/BaselWeil am Rhein, Germany
-
Deventer Heritage en Boutique B&B museumhuis Huize "De Worp"Deventer, Netherlands
