No kettle, cups, glasses, tea & coffee sachets in hotel room.

Lovely old hotel, very helpful and friendly staff, generous breakfast.

Stayed in August 2023

Lack of more power points in the room. Narrow staircase to access the restaurant.

The location of the hotel is excellent (in the center of the city). Lots of restaurants nearby. Quiet and comfortable.

Stayed in August 2023

The bath mat was changed every day but the towels were not during our four days there

Fantastic right in the centre of the town square

Stayed in August 2023

My room window was located towards an outside staircase where spme workers met and spoke were loudly at 07.00 in the morning.

Breakfast was good, not excellent. Not so many choices of cheese and bread, no Danish..

Stayed in June 2023

Cleaning could be better. The tables were dusty and the bathroom floor had simply not been cleaned. The staff apologised and came to clean (it turns out a plumber came after the bathroom had been cleaned, and the floor hadn't been checked again). It was more an oversight than a sign of bad cleaning. Bowls for breakfast were not fully clean. I could visibly see dried out rests at the bottom, so I didn't use them.

(We got moved up to the Brudesuite) Nice room with very good sound insulation to the outside. Newly renovated bathroom with a nice size. Nice sofa chairs.

Stayed in August 2022

no elevator to breakfast room

fin mogenmad

Stayed in May 2022

It was very cold.

Location is excellence, breakfast was really good and it is clean.

Stayed in May 2022

Breakfast not used. Too expensive. Flooor carpets all over. So English or 1970ies.

Location, location and location.

Stayed in July 2021

There was a lot of noise during the night and early morning om a saturday night from the square

The location in the city was fantastic

Stayed in July 2021

Noisy room where you could hear people in the hallway and outside, limited supplies of soap and shampoo, breakfast buffet was ok but coffee was not good and their machine could provide a much better coffee. Coffee and tea in the room was not available freely, but only upon request to the reception.

The location was good, central in Silkeborg. The historic building of the hotel and some of the decors and furniture used to make it more cozy.

Stayed in February 2024

The bed's were creaky and the bathrooms a little basic.

The staff are so friendly and the décor was fabulous. the hall ways and lobby were great, the rooms were a looked great but the beds were creaky, but once asleep the beds were very comfy.

Stayed in November 2023

From the outset it seems like a great hotel, but inside it reminds us of Hotel Transylvania. We were expecting danish hospitality from a local hotel but discovered an Eastern European service that reminded us of a visit to Warsaw 3 years ago.

Stayed in October 2023

The owner is a real pice of work, wau!.

The staff is so friendly and welcoming.

Stayed in November 2023

N/A

Great location. Breakfasts were plentiful. Staff assistance was excellent.

Stayed in October 2023

Rent, flink personale, god morgenmad.

Stayed in August 2023

First of all my internal alarm should have told me to back of from the review already written about the hotel. The description about the hotelroom said that it had a shower or a bathtub and a box to tick of if we wanted single or dubbel bed. I ticked of the dubbel bed and wrote to the hotel "if possible we would appreciate a room with a bathtub. I got an answer back that if we wanted a bathtub they could upgrade me for an extra cost of aprox. 80 euro! 2 times we were contacted by the hotel, just to hear when we planned on arriving. We checked in and got presented by an additional fee of 6,5 euro due to extra cost because of the energy crises. Shouldnt this just have been included in the room price? We got to the room on the 3rd floor, which had two singlebeds and was NOT of the standard and size that the desciption at Booking.com promised. I went back to the reception and told the staff that we had gotten the wrong room, and was explained a lot of explanations. Finally after minuttes of discussing the receptionist told me that they had a big travelgroup comming and they hadnt got any other rooms available but maybe he could change something. Finally we got a better room (the room that we ordered from the description at Booking.com). So please arm yourself with patience and prepare for an additional expense than what is promised through Booking.com

The location in the City

Stayed in April 2023

Room heater was out of survice

Location & Environment

Stayed in February 2023

nice, old location

Stayed in March 2023

- weared - too much oldtype - cold bathroom - veryvery small shower and bathroom - not comfortable at all - breakfast medium minus

location

Stayed in November 2022

very old and not up to date. the room was non smoking but it smelled like there had been smoking in the past which was disgusting.

Stayed in August 2022

Elevator to 3rd floor. The tone in the reception the low pressure on the cold water breakfast was slappy impossible to keep the zink open

nice restroom the view (to the backside) the weather

Stayed in June 2022

Extremely rude staff and owner. I requested for a firm pillow and she scolded me saying I can't ask for that because theres enough pillows for me to use. Told me to walk across the street to buy a pillow if I wanted a firm one. Unbelievable. Don't open a hotel if you're going to be rude to your customers. No fridge, no kettle, no tea. Worst hotel experience ever. And I've stayed in ALOT of hotels. Time to shut this place down or sell it to someone who knows how to run a proper hotel.

Only the location. That's it.

Stayed in June 2022

Elevator didn’t work after 19:00! Had room on 3’rd floor!! And had to check in before 19:00.

Did not have breakfast!

Stayed in June 2022

Great location and great staff.

Stayed in March 2022