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Reviews of Hotel Frederikshavn Sømandshjem 3 stars

Tordenskjoldsgade 15B, 9900 Frederikshavn, Denmark

#7 of 15 hotels in Frederikshavn

Guests' Choice

Review score

Based on 538 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.6

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 - 46

  • Reviewed: 16 September 2018

    8.8
    Friends with motorcycles
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom very small and shower made it wet..

    The hospitality! The receptionist (Mia?) was extremely serviceminded. We could have our motorcycles in a locked garage. She arranged breakfast for us earlier than scheduled since we hade to leave with a ferry early. She also made reservation in a restaurant for dinner.

    Stayed in September 2018

  • Reviewed: 22 August 2018

    10
    Value for money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I could not fault the place

    Close to town. Nice and frendlie staff. The place was clean the decor was smart value for money. Will stay there an other day

    Stayed in August 2018

  • Reviewed: 9 August 2018

    5.4
    Acceptable for 1 night
    • Leisure trip
    • Family with young children
    • Quintuple Room
    • Stayed 1 night

    We were with our family (2 adults + 3 children (12, 16 and 17 years) in a family room for 5 persons. The room was to small for 5 persons. The beds were too close to each other. One of the beds was too small for 2 children. The size of the room would be acceptable for 3 persons but not for 5. Nevertheless the room was sold on booking.com as for 5 persons.

    Great breakfast ! A lot of choice. Delicious food.

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.1
    Good location.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 6 nights

    No fans provided during the warm summer days. A hot water kettle in the room would have been great.

    Good location. Polite mid morning-afternoon staff. Julie was very polite and helpful.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    8.8
    Good hotel, I wish I could have stayed longer!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    nothing

    Friendly staff. All important places in Frederickshavn are close by - especially the railwaystation. The room is big and comfortable, the wifi works well and fast enough. The breakfast ist good quality.

    Stayed in June 2018

  • Reviewed: 25 June 2018

    10
    Felt very nice
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The circular door at the entrance ): I need to eat to more to open the door (:

    Great comfort, excellent food items especially the girls at the breakfast area with very smiley face, value for money, very friendly staff at the reception. In all we felt that we stayed at home. Om Sai Ram.

    Stayed in June 2018

  • Reviewed: 25 June 2018

    9.2
    Value for money, decent family hotel
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Washroom lighting could have been better, no proper towel holder in the washroom. Also it would have been good if there was a fridge in the room.

    Nice small hotel near to the ferry with all basic amenities.Good comfortable room with nice breakfast. Walkable distance to towncentre as well as ferry.

    Stayed in June 2018

  • Reviewed: 30 October 2017

    6.3
    always can be worser :)
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    On the web side they wrote at the reception is open 24h but in the fact is close at 11pm so the billard and pingpong is also close and they take the extra money for playing. Very boring hotel, nothing to do there.

    The room been clean. Very good area :)

    Stayed in October 2017

  • Reviewed: 15 October 2017

    4.2
    The location is quite OK, not too far away from train...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is probably the worst breakfast I ever had in my hotel staying experience. The only warm food is the cooked eggs, rest food are so simple and cheap. Don't except too much from the breakfast. And the reception girl is really mean to us when she came to ring the door bell and requested us to leave asap at 11:10am. We did not know the check out time was 11am before, when I try to negotiate that if I could have a little bit more time to pack, check out at 11:30, but she didn't accept. We have to pack everything within few minutes and run away from this hotel. This is really terrible experience with this hotel.I think the hotel owner should train the workers to have better service mind even one smile to the clients. I don't think I will stay in this hotel once more in the future.

    The location is quite OK, not too far away from train station and bus station.

    Stayed in October 2017

  • Reviewed: 27 August 2017

    7.9
    Fine for an overnight stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Breakfast was pretty basic; not much sound proofing in the rooms; shower curtain needed to be replaced; hair dryer too old and weak.

    Location coming from the ferry was great; easy walking to several restaurants; easy parking in the back of the hotel.

    Stayed in August 2017

  • Reviewed: 18 July 2017

    9.2
    The staff was excellent and beds were very comfy
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights

    The water from the shower wasn't that warm in my room,and the shower didn't have enough pressure.

    The staff was excellent and beds were very comfy

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.1
    Good location could cycle from hotel down coast.
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room lit up all night by 'HOTEL' sign outside window

    Good location could cycle from hotel down coast. Lots of good restaurants in walking distance

    Stayed in July 2017

  • Reviewed: 21 March 2017

    10
    Would choose this hotel again
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    We had single beds and would have preferred a double bed but it wasn't a problem

    Very clean, the staff were helpful, good breakfast and great location for travelling by train.

    Stayed in February 2017

  • Reviewed: 23 August 2018

    7.9
    Parking free, room clean not very big but enough , bathroom...
    • Business trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Parking free, room clean not very big but enough , bathroom small but ok. Breakfast was very good.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    7.5
    Center located, quite place
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    couldnt sleep in early moarning cause of screaming seagulls :)

    Friendly and very helpful stuff. Perfect location and free parking nearby, price.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    10
    Thanks for being good to me
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nice place to be for a vacation

    Stayed in July 2018

  • Reviewed: 14 July 2018

    7.9
    Good location. Next to shopping street.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location. Right next to station and ferry terminal.

    Stayed in June 2018

  • Reviewed: 29 June 2018

    7.9
    Good Location, near the ferry
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms

    Good Location, near the ferry

    Stayed in June 2018

  • Reviewed: 27 April 2018

    6.3
    Large room, good location
    • Leisure trip
    • Family with young children
    • Quintuple Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities limited and cost too high for what was available

    Large room, good location

    Stayed in April 2018

  • Reviewed: 3 March 2018

    7.9
    Comfortable clean room.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Little over priced for what it is

    Comfortable clean room. Showers good. Quick walk to the ferry

    Stayed in February 2018

  • Reviewed: 20 November 2017

    7.9
    Close to the ferry terminal.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Basic confort, can be noisy.

    Close to the ferry terminal.

    Stayed in October 2017

  • Reviewed: 12 July 2017

    8.3
    Great place for a short stay!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No a/c

    Stayed in July 2017

  • Reviewed: 5 June 2017

    8.3
    Tidy and well functioning hotel very close to the pedestrian...
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    Tidy and well functioning hotel very close to the pedestrian street and the ferry harbour. Perfect for a short stay.

    Stayed in May 2017

  • Reviewed: 29 May 2017

    10
    Valuta for pengene.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Valuta for pengene.

    Stayed in May 2017

  • Reviewed: 26 December 2016

    7.9
    Nice location with kind staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Really kind and helpfull staff

    Stayed in December 2016

  • Reviewed: 29 November 2016

    8.3
    Confortable room
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom are very small, you can almost have a shower and go to the toilet at the Time time

    Confortable room Good buffet breakfast

    Stayed in November 2016

  • Reviewed: 20 October 2016

    9.2
    Good value basic hotel
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly staff

    Stayed in October 2016

  • Reviewed: 18 October 2016

    10
    Great little gem just 300m from the ferry
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Npthing

    Very nice staff, excellent location and also very good price ! Clean room and 24 hour reception with free coffee.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 April 2016

    8.8
    Very very very friendly staff.
    • Business trip
    • Group

    Small bathroom. It was too small for a tall guy :) That is all what I didn't like in this hotel.

    Very very very friendly staff. Clean room and bathroom. Tasty breakfast. It was also big - all you can eat :) Location near sea and harbor. Good heating. It was quiet in a room.

  • Reviewed: 13 September 2015

    9.2
    Friendly Helpful staff modern and clean hotel
    • Leisure trip
    • Group

    Nothing hot other then pancakes for breakfast, some hot might have been nice but plenty of variation other then the hot stuff, maybe bacon or sausages or scrambled eggs maybe

    Friendly Helpful staff modern and clean hotel

  • Reviewed: 23 August 2015

    6.7
    VERY close to the ferry terminal.
    • Leisure trip
    • Couple

    Had to go to the lobby for get the wifi to work. Shower is almost in the sink. Small room; soft beds.

    VERY close to the ferry terminal. Weekend breakfast is at 8, but they opened at 6 am for us (and another couple). Free parking. NICE staff.

  • Reviewed: 27 March 2016

    5.0
    Location is close to centre and ferry to Sweden
    • Leisure trip
    • Solo traveller

    Price is too high comparing to the room's facility

    Location is close to centre and ferry to Sweden

  • Reviewed: 20 March 2016

    7.5
    No restaurant
    • Business trip
    • Solo traveller

    No restaurant

  • Reviewed: 7 February 2016

    7.9
    Location close to the ferry.
    • Business trip
    • Group

    Breakfast. Missed scrambled eggs and bacon.

    Location close to the ferry. Fairly cheap.

  • Reviewed: 24 January 2016

    5.4
    The room was outdated and not very clean.
    • Business trip
    • Couple

    The bathroom. Terrible.

    The room was outdated and not very clean.

  • Reviewed: 27 October 2015

    7.9
    Very central hotel
    • Business trip
    • Couple

    Very central hotel

  • Reviewed: 13 October 2015

    9.2
    Nice place nice location nice people.
    • Leisure trip
    • Solo traveller

    Nice place nice location nice people. No complaints.

  • Reviewed: 6 October 2015

    9.2
    lovely quiet room as requested, with the only view that they...
    • Leisure trip
    • Couple

    lovely quiet room as requested, with the only view that they could offer. room had character.

  • Reviewed: 21 September 2015

    9.2
    Kind staff, perfect location (close to the sea port, train...
    • Leisure trip
    • Solo traveller

    Kind staff, perfect location (close to the sea port, train station and shopping center), cleanliness, breakfast, well decorated and inviting lobby.

  • Reviewed: 21 September 2015

    9.2
    Coffee and tea 24h available.
    • Leisure trip
    • Group

    Coffee and tea 24h available.

  • Reviewed: 20 August 2015

    10
    The hotel is most convenienty located for passengers...
    • Leisure trip
    • Couple

    The hotel is most convenienty located for passengers disembarking from the Gotebord ferry The staff were most friendly and helpful.

  • Reviewed: 17 July 2015

    7.5
    facilities and Recieptionist is kind enough to protect our...
    • Leisure trip
    • Couple

    Not an attached bathroom

    facilities and Recieptionist is kind enough to protect our luggage after the room check out also

  • Reviewed: 16 July 2015

    7.9
    Nice problem in the reception when We needed a plage for our...
    • Leisure trip
    • Group

    None

    Nice problem in the reception when We needed a plage for our HC scooter and a room close to the lift

  • Reviewed: 28 June 2015

    8.8
    Very good location
    • Leisure trip
    • Family with young children

    Nothing Maybe frigo bar in room missing for a 4 star hotel

    Very good location Nice and fresh rooms Staff friendly

  • Reviewed: 11 June 2015

    4.2
    not a lot
    • Leisure trip
    • Solo traveller

    no evening meal facilities, and generally not a very accommodating place

    not a lot

  • Reviewed: 25 May 2015

    7.9
    Breakfast inculded
    • Leisure trip
    • Couple

    Bathroom shower poor

    Breakfast inculded

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 46

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