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Reviews of Hellerup Parkhotel 4 stars

Strandvejen 203, 2900 Hellerup, Denmark

#1 of 1 hotels in Hellerup

Guests' Choice

Review score

Based on 338 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    6.8

  • Free WiFi

    8

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Showing 1 - 69

  • Reviewed: 24 May 2018

    8.3
    Amazing location, good hotel, but don't bother with the bar or restaurant
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights

    The bar. My friend took ages to get served a beer - looked like staff were more dedicated to restaurant customers. Breakfast also not really value for money, and was not included in the expensive rate.

    This is a decent hotel - expensive being in a beautiful area of Copenhagen, but good. The receptionists were friendly and helpful (Denisa, I think was the name of one). The room was very comfortable.... and the decor was well.... interesting (!) If you like Marilyn Monroe, you will like this place.

    Stayed in May 2018

  • Reviewed: 23 May 2018

    7.1
    A pleasant hotel in a nice location but
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    We were allocated a single room for a couple by mistake! We did not realise to begin with because there was a small double bed. However during the night we realised that we had a single duvet for two people and it was too late to change room. There was also a wedding party one floor below that played loud music until 3.00 am. So not a good night’s sleep!

    The Manager is charming

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Price is a little high compared to standard in center of Copenhagen. Having to walk through the restaurant (kitchen) when going to your room.

    Nice location. Staff and management were helpfull most of the time, and really helpfull when it came to dog fees, that we were not aware of. That was sorted very well!

    Stayed in May 2018

  • Reviewed: 24 April 2018

    10
    Great location, helpful people - perfect
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    That I had to leave

    I didn't visit the beaches as I was here to be with family for a Confirmation for the weekend, but I've visited Copenhagen before, and thoroughly enjoyed everything

    Stayed in April 2018

  • Reviewed: 1 April 2018

    7.9
    Good stay
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms need refurbishment badly, facilities are old and outdated. Rooms could be cleaner too.

    Breakfast was excellent, personnel very friendly and helpful.

    Stayed in March 2018

  • Reviewed: 24 March 2018

    4.2
    Would not recommend
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights

    Twin sized beds that were uncomfortable and the rooms were paper thin. Staff at checkout was unfriendly. Cost of this Small Luxury Hotel does not meet normal expectations. 700 Euros for 4 nights on a twin sized bed is definitely not worth it.

    Location

    Stayed in March 2018

  • Reviewed: 13 March 2018

    8.3
    Staff very professional and kind , location very good 😊
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed in our room was not very comfortable but as I complained at reception they changed our room and we experienced much more comfy beds .

    Staff very professional and kind , location very good 😊

    Stayed in March 2018

  • Reviewed: 4 February 2018

    8.3
    Friendly staff, OK price/value, but rooms old-fashioned
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Only had one night, and wanted to try out HPH for one night. Reception staff was very friendly, service was perfect. Room was somewhat old-fashioned and relatively small

    Stayed in February 2018

  • Reviewed: 15 January 2018

    7.5
    Acceptable but not extraordinary
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    No cleaning/service after first night Switches did not work (i.e. minimum two lamps were not working) Room was cold when arriving Availability of TV channels can be improved

    Nice with possibility to make coffee in the room

    Stayed in January 2018

  • Reviewed: 13 January 2018

    7.5
    Nice old hotel with all the resulting quirks
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Was in room 322. Your can hear everything next door, especially bathroom activities. The cordless phone next to bed flashes green all night even when you put handset under the bed. Didn’t sleep well.

    The staff were very friendly and check in and out was fast. Liked having Rituals shampoo. Restaurant good food and wine

    Stayed in January 2018

  • Reviewed: 10 December 2017

    7.5
    Overall happy
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No meal or drinks after 10.15 pm (except drink in room) Noise of leaf blower outside breakfast room every morning

    Breakfast, relaxed music, friendly staff

    Stayed in December 2017

  • Reviewed: 1 September 2017

    9.6
    A funky and friendly boutique hotel adjacent to a lovely...
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    Laundry service might have been faster. Didn't operate at weekends.

    A funky and friendly boutique hotel adjacent to a lovely park and the sea. The staff were super, the room very comfortable and it felt easy-going and informal. I shall return.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    6.7
    Good for a short stop over if visiting Copenhagen
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The hotel lacked character and atmosphere. Very little information readily available about facilities in the surrounding area, For example there was an information sheet that said there are 25 restaurants in the area but didn't say where they were,

    It was comfortable. Nice location near the park and not far from beach, restaurants etc. Good link on the 1a bus straight into the centre of Copenhagen.

    Stayed in August 2017

  • Reviewed: 9 July 2017

    7.9
    Expensive.
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The prices.

    Being British we found 1 nights stay very expensive.If and when we come again I (Brenda Hall) will try harder to find a cheaper hotel in Denmark. The hotel was very good,but honestly it isn't in our price league. However the park near to you was a true bonus

    Stayed in June 2017

  • Reviewed: 30 May 2017

    6.3
    Fine for a short stay
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    So, my room was roasting... very uncomfortable The bar closed very early The vending machine doesn't work.

    The hotel has been upgraded since I last stayed there, the horrible floral wallpaper is gone...

    Stayed in May 2017

  • Reviewed: 21 May 2017

    5.4
    Just OK stay at Hellerup
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Staff was not exactly super-friendly. Elevator was astrocious. Not very fresh room. Just an average experience. Maybe we were unlucky?

    Parking right outside of the hotel. The bathroom was nice.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    10
    Helluva time in Hellerup!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Asked for a bath and didn't get one when emailed confirmation , you have to upgrade from superior room to get one!

    The staff fabulous , helpful and informative , room overlooking park was clean and comfortable , ten minute bus ride out of city centre but regular clean buses every 5 minutes , really delightful vibe

    Stayed in April 2017

  • Reviewed: 23 February 2017

    5.0
    Too hotel furniture and bathroom - great breakfast though
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Hotels has two parts. More modern and older part. Older part has bad beds and a standing in the bathtop shower. Bit outdated. The breakfast was very good!

    Stayed in February 2017

  • Reviewed: 6 October 2016

    8.8
    Hotel was good and nice and friendly staff. But booking.com failed.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com was showing photos that all rooms of those we ordered had bathtub, so we expected to get one. However, We came to find out only some rooms had this and you can get this if you request it only or else you get without, but it was not written on booking.com. So it's wrong information, which also the receptinist explained us. We also ordered breakfast via booking.com but it was not included/ordered

    Stayed in September 2016

  • Reviewed: 12 August 2016

    3.8
    Fawlty Towers but less clean or satisfactory.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 6 nights

    Too hot (no air con), Bed switched off the lights when you sat on it ( had to put a directory against the wall to prevent it), not cleaned/re-supplied regularly (no Loo roll) and uncomfortable 'cushions' as pillows. Staff OK, but not pleasant or swift. Toilet backed up. Generally, the worst hotel I've stayed in for many years.

    Location to Tuborg Boulevard

    Stayed in July 2016

  • Reviewed: 28 July 2016

    9.2
    For me the location was very good, quiet, close to the small...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    A bit weird bath/shower.

    For me the location was very good, quiet, close to the small park, nice area. But, obviously, it's not the centre of Copenhagen. Nice breakfast, clean and comfortable rooms, good restaurant, very friendly staff.

    Stayed in July 2016

  • Reviewed: 28 May 2018

    5.8
    location in center of Hellerup
    • Couple
    • Superior Double Room
    • Stayed 1 night

    No A/C in the room - the beds had very soft matresses

    location in center of Hellerup

    Stayed in May 2018

  • Reviewed: 19 May 2018

    7.9
    Pretty good, just not great.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor plug socket locations for charging devices.

    Location, style and overall feeling

    Stayed in May 2018

  • Reviewed: 15 May 2018

    5.4
    Room was dusty and very tired.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was dusty and very tired. Bed mat probably from 20th century. Bathroom mirror lightning pileus was with broken glass.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    10
    Cozy beds, great shopping, beautiful view of park
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Cozy beds, great shopping, beautiful view of park

    Stayed in May 2018

  • Reviewed: 2 April 2018

    5.8
    Not pleasant.
    • Business trip
    • Group
    • Superior Single Room
    • Stayed 1 night

    The room was freezing cold.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    7.1
    There was a considerable draft at all times.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    There was a considerable draft at all times.

    Stayed in March 2018

  • Reviewed: 29 January 2018

    8.3
    service and location excellent features.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights

    service and location excellent features. restaurant very good.

    Stayed in January 2018

  • Reviewed: 26 December 2017

    7.5
    Easy to park, nice rooms, poor breakfast
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Poor breakfast, not worth the money!

    Nice cosy room and good brasserie restaurant

    Stayed in December 2017

  • Reviewed: 10 December 2017

    5.0
    Loud music from bar until 01
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Loud music from bar until 01

    Stayed in December 2017

  • Reviewed: 4 December 2017

    5.8
    Location, breakfast
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are outdated. Needs renovation. Especially for this price.

    Location, breakfast

    Stayed in December 2017

  • Reviewed: 9 October 2017

    8.3
    overall a pleasant stay
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    the walls are a bit (too) thin....

    very friendly staff spacey room good location

    Stayed in October 2017

  • Reviewed: 11 September 2017

    7.9
    Standard.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No bacon egg.

    Standard. Very fresh juice (You press it yourself).

    Stayed in September 2017

  • Reviewed: 25 August 2017

    5.0
    The bed was not good and there is no fridge in the room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was not good and there is no fridge in the room

    Stayed in August 2017

  • Reviewed: 23 July 2017

    6.3
    Knock down and start again
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were not supportive No air conditioning Thin walls Window opening a bit dangerous Questionable decor

    The shower was quite good

    Stayed in July 2017

  • Reviewed: 23 May 2017

    7.9
    nice small hotel near Copenhagen
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    beds not very comfy, thin walls

    Nice open terrace at 3rd floor, beach nearby

    Stayed in May 2017

  • Reviewed: 14 May 2017

    9.6
    Mini bath
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mini bath

    Stayed in May 2017

  • Reviewed: 3 May 2017

    7.5
    sophisticated
    • With a pet
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    sophisticated manager

    sophisticated manager

    Stayed in April 2017

  • Reviewed: 18 April 2017

    10
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    I like the location. Friendly personnel.

    Stayed in April 2017

  • Reviewed: 8 December 2016

    5.0
    Great location but don't expect much sleep.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisey room and uncomfortable bed.

    Location and staff

    Stayed in December 2016

  • Reviewed: 8 November 2016

    5.4
    Modern outlook
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Small rooms with not enough light bathroom very small with shower curtain ......

    Modern outlook

    Stayed in October 2016

  • Reviewed: 31 October 2016

    7.1
    Affordable hotel
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean comfortable hotel

    Stayed in October 2016

  • Reviewed: 8 September 2016

    9.2
    Will return
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath waste blocked

    Stayed in September 2016

  • Reviewed: 23 August 2016

    3.3
    The hotel needs some updating and TLC.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    poor service and very tired rooms and decor

    The hotel needs some updating and TLC.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    8.3
    Good alternative for Copenhagen.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room lacked comfortable chairs.

    Location and atmosphere. Free parking.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 November 2015

    9.6
    Your staff was very efficient.
    • Leisure trip
    • Couple

    Your staff was very efficient. Mia went out of her way to print directions for us. Loaned us an adaptor for our plugs. Also, having 2 restaurants, and both being excellent was a plus.

  • Reviewed: 20 September 2015

    7.1
    Nice location, nice breakfast (not included and expensive) ...
    • Leisure trip
    • Couple

    Rooms are ok - but needs some improvements e.g no shelf in the bathroom to put toiletries. No fridge in the room. Safe did not work etc . The hotel has somehow lost its soul

    Nice location, nice breakfast (not included and expensive) nice staff hotel staff , nice beds

  • Reviewed: 28 August 2015

    8.3
    The location and friendliness of the staff
    • Leisure trip
    • Family with young children

    I'd informed the hotel in the booking to prepare the advertised fold out bed for our daughter as we'd be arriving late. This had not been noted or done. The reception staff did, however, rectify this within 1/2 hour.

    The location and friendliness of the staff

  • Reviewed: 4 August 2015

    3.8
    It was in a good location
    • Leisure trip
    • Couple

    No bar facilities due to recent damage Had to wait 10 mins to check in as only one person on duty While checking in person took a call related to a booking A cup in the room had a cob web in and a hair stuck to the cob web Room and bathroom not clean

    It was in a good location

  • Reviewed: 12 July 2015

    7.9
    Stayed to participate in triathlon race.
    • Solo traveller

    Room was very warm and difficult to cool it down by sleep with open window due to the street notice outside. Breakfast opened too late to fit with an early race start.

    Stayed to participate in triathlon race. Very good location with walking distance to the start. Good parking.

  • Reviewed: 5 May 2015

    9.6
    The hotel is located at a very nice area of Copenhagen and...
    • Leisure trip
    • Couple

    The bed was a bit soft for my standards but this is probably something quite subjective.

    The hotel is located at a very nice area of Copenhagen and the access to public transport is very convenient. The bus to/from the city center is in 1 minute walking distance from the hotel and busses pass regularly.

  • Reviewed: 3 January 2015

    8.3
    Subdued elegance combined with warmth, clean lines and...
    • Leisure trip
    • Solo traveller

    Inability to contact front desk from room and make phone calls!! Big minus. Even low steps were do-able but a slight minus. Marilyn not my personal idol, found her images and "presence" distracting and un-nessary! Restaurant should not ask "tip?" on credit card signature pad. It is confusing for knowledgable foreign tourists, leaves a bad impression after an otherwise nice meal.

    Subdued elegance combined with warmth, clean lines and tasteful colours. Pretty textiles in single (dormer) room ( could have done without bright red desk chair!),very helpful and professional front desk personell. Great new restaurant! Very nice lighting & bath

  • Reviewed: 8 May 2016

    9.2
    Breakfast, bicycles for rent.
    • Leisure trip
    • Family with young children

    Somewhat small room for 2 adults and 1 child. But we managed.

    Breakfast, bicycles for rent. Nice view over the park.

  • Reviewed: 21 April 2016

    8.3
    Reception staff were excellent and very helpfull
    • Business trip
    • Solo traveller

    Reception staff were excellent and very helpfull Close to shops and local restaurants

  • Reviewed: 18 April 2016

    9.2
    Great staff - very friendly
    • Business trip
    • Solo traveller

    Great staff - very friendly Parking

  • Reviewed: 17 April 2016

    7.1
    Good service from staff
    • Business trip
    • Solo traveller

    Good service from staff

  • Reviewed: 13 February 2016

    7.5
    Location
    • Business trip
    • Solo traveller

    Low light in room

    Location

  • Reviewed: 19 November 2015

    9.6
    Very friendly and helpful staff :)
    • Business trip
    • Solo traveller

    Very friendly and helpful staff :)

  • Reviewed: 4 November 2015

    9.2
    The good personal Service
    • Business trip
    • Solo traveller

    loud aircon from bath room

    The good personal Service

  • Reviewed: 27 October 2015

    7.5
    location, nice modern room, friendly staff
    • Leisure trip
    • Solo traveller

    the wifi worked very badly; had to re-enter the connection and code numerous times.

    location, nice modern room, friendly staff

  • Reviewed: 15 July 2015

    9.2
    nice hotel
    • Leisure trip
    • Family with young children

    nice hotel

  • Reviewed: 10 July 2015

    8.3
    Friendly staff
    • Leisure trip
    • Couple

    No A/C and small bathroom

    Friendly staff Great location

  • Reviewed: 7 July 2015

    8.3
    We needed a place to stay in the area, so the location for...
    • Leisure trip
    • Couple

    We needed a place to stay in the area, so the location for us was perfect. Staff were extremely friendly and helpful.

  • Reviewed: 16 June 2015

    8.3
    Very friendly staff!
    • Leisure trip
    • Couple

    Very friendly staff!

  • Reviewed: 2 May 2015

    7.9
    Extremely kind and helpful staff.
    • Leisure trip
    • Couple

    A bit pricy. But then, it's Hellerup.

    Extremely kind and helpful staff. Also one of the rather few hotels north of Copenhagen.

  • Reviewed: 16 April 2015

    8.3
    Wifi security was very poor therefore my systems did not...
    • Business trip
    • Solo traveller

    Wifi security was very poor therefore my systems did not allow me to use your wifi

  • Reviewed: 19 March 2015

    7.5
    Thought the loo paper was very bad quality for a 4 star hotel
    • Leisure trip
    • Solo traveller

    Thought the loo paper was very bad quality for a 4 star hotel

  • Reviewed: 4 March 2015

    7.5
    Friendly and efficient staff.
    • Business trip
    • Solo traveller

    Friendly and efficient staff. Good breakfast. Nice restaurant next door.

  • Reviewed: 25 January 2015

    5.4
    The ned was nice and soft.
    • Leisure trip
    • Group

    The bathtub was very small. It was only posible to sit in it. Had hoped for a good size to relaxe in.

    The ned was nice and soft.

There are also 29 reviews without text. These impact the overall review score.

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