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Reviews of Imperial Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vester Farimagsgade 9, 1606 Copenhagen, Denmark

#98 of 124 hotels in Copenhagen

Guests' Choice

Review Score

Based on 903 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.1

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.1

  • Free WiFi

    7.7

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Showing 1 - 25

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Rooms located on the same floor - For up to 6 people
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping Staff was not great - we asked to re fill shampoo and soap, asked to fix leaky Sink . No one did

    Nicely renovated and great access to transit

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    A pleasant stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy guests

    Friendly helpful staff

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Location, location, location
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing - all good

    Central location, close to city transport links. The room and facilities were as described.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Drain in bathroom smelled awful!

    Staff friendly and helpful, excellent location. Good restaurant with lots of options.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Great visit to Copenhagen
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Corridors were very plain and the lift was small and slow I used the stairs

    Great location comfortable room

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv is outdated Wifi is weak and constantly losing connection Flush in the toilet us super weak and sink is almost clogged. Hanger for towels is almost fell off the wall.

    Nice location, friendly staff

    Stayed in February 2024

  • Reviewed: February 25, 2024

    6.0
    Can Do Better. Request for a box of tissue twice and it never came. (despite repeated calls)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Can do with better maintenance. Our room had the ceiling board exposed. Maybe after some work done.

    Close to Central Station

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small bathroom

    Very closer to the train station.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    All good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Location was fine,rooms perhaps need an update

    Stayed in February 2024

  • Reviewed: February 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The mattress on my bed was old and very uncomfortable. Also, the room was not properly cleaned before our arrival. We found a used snus on the floor!

    The hotel is in a very great location with easy access to metro, central station and walking distance to attractions. And the staff in the reception are helpful and friendly.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms too stuffy, breakfast too expensive, request for cleaning personally think fresh towels and bed should be supplied every night

    Location, staff restaurant excellent

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Perfect
    • Business trip
    • Solo traveler
    • Superior Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything perfect. I has issues with Wo Fi but they changed me the rrom.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Let down by the Poor wifi, stayed in a triple room which was a double room with an additional set up for an extra single mobile bed so the room was cramped and not reflective of the price. A mobile bed does not equate to a single bed rather an additional service and should perhaps be charged accordingly and not miss sold.

    Very attentive staff to make your stay pleasant and cater to all needs.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    6.0
    Could of been better.
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Room was too hot even with the AC on. Thankfully they had a fan. I got a room with a balcony with no view it looks straight into the building on the side. Carpet had stains. The shower head was very rusty. The sheets had marks on them.

    Staff were friendly, the Italian restaurant was nice. Location was ok i guess because the station is right in front of the hotel.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Deluxe
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit worn in places, rooms actually quite basic, photos a bit misleading.

    Location, staff, breakfast

    Stayed in February 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Great location to explore the city. Clean and tidy hotel with very helpful staff.
    • Leisure trip
    • Family with young children
    • Two Rooms located on the same floor - For up to 6 people
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast seemed expensive so did not take this option as we were a family of 5

    Excellent central location for easy access to lots of city attractions

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    Unclear how to adjust room temperature.

    Very big room, good breakfast, nice view, very close to central station

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Copenhagen is a perfect place to spend your New Year’s Eve and the hotel is the perfect location if you like the sound o
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast buffet wasn’t as extensive and it was always the same, except on 1. January, they added pancakes.

    Perfect location, really close to the center. Beautiful building and very friendly staff.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Great service from staff after relocation to a roof with a shower cubicle
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower over Bath in allocated room.

    Location Breakfast

    Stayed in December 2023

  • Reviewed: January 2, 2024

    6.0
    Good value for money and good location for Christmas Markets
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Having two single beds instead of a double bed was frustrating. Shower pressure was very low which was unfortunate. Our bath had a lot of rust.

    Location is ideal if you’re going for Christmas markets which are walking distance away. Floor in bathroom was heated. Room had good heating/aircon. Staff were very nice, a lovely lady let us check in early as our room was ready ahead of check in time which we really appreciated after our flight. A few shops and cafes were very close to the hotel. It’s across from a train station which was handy for getting to and from the airport or other places in Copenhagen. No major complaints about our stay.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff not helpful

    Location

    Stayed in December 2023

  • Reviewed: December 17, 2023

    6.0
    Disappointed to say da least
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom not very clean, bad lighting, poorly sealed windows, draughty and lots of noise, poor value for money at €650 for two nights, expected more and had to pay for car parking on top of €650??

    Good Italian restaurant and bar, friendly staff

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Pleasent hotel with excellent location close to the Railway station, Tivoli and City center.
    • Business trip
    • Group
    • Triple Room
    • Stayed 2 nights

    1.The room was fine for 2 people, but we have made the reservation for 3 people and got the same room as for two adults. The extra bed was added to the room, which made the space a bit squeezy. 2. Unfortunately the heating in our room was not working et all. We hoped that the issue is solved immediately, but it took amore then 1 hour to move us to another room. 3. And I was really surprised when nobody from the hotel give us a word to say Sorry, or we apologize .... Maybe next time.

    Location was perfect Hotel was nice

    Stayed in December 2023

Showing 1 - 25

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