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Reviews of Palads Hotel 3 stars

Sct Mathiasgade 5, 8800 Viborg, Denmark

#12 of 16 hotels in Viborg

Guests' Choice

Review score

Based on 501 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8

  • Value for money

    7.5

  • Free WiFi

    8

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Showing 1 - 44

  • Reviewed: 15 June 2018

    5.8
    Clean your bathroom.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom stank, and it contaminate the entire room. The shower was not cleaned. Probably for a long time. Breakfast was a disappointment. Arrived at 9 to find that almost every thing was empty, and had not been refilled.

    Good location.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    9.6
    Great breakfast with a good choice of food, served on real...
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Great breakfast with a good choice of food, served on real porcelain, comfortable beds, bathroom with plenty of warm water. For a hotel in Denmark, it's good value for money.

    Stayed in June 2018

  • Reviewed: 19 April 2018

    10
    Friendly and central .
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and I loved the Jacuzzi in the room . The hotel reminds me of staying in an eccentric aunts house . Yes , the furnishings are dated but I liked that and it had a lovely homely feel , not that of a chain hotel at all.

    Stayed in April 2018

  • Reviewed: 12 November 2017

    7.5
    Great Location nice experience
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    The room was small and a bit smelly.

    The place is located in the middle of the city which is very convenient. The breakfast buffet was good with some options.

    Stayed in October 2017

  • Reviewed: 17 August 2017

    5.0
    Rooms and breakfast fit for purpose - but felt let down with room description
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    We booked a standard double and de-lux room. Contrary to the description the rooms where virtually the same. Queried with staff, who changed the room, this time a a bath with jets; still short of what was in the description of a de-lux room. Hotel desk not manned 24/7, not convenient when children lock key in room at 10:30pm

    Stayed in August 2017

  • Reviewed: 11 August 2017

    10
    When we return in 2019 we will spend more time in Viborg, and more time at Palads. That's 's so much
    • Leisure trip
    • Group
    • Deluxe Double Room with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely NOTHING.

    We stayed in a penthouse in Copenhagen prior to arriving in Viborg and we all preferred the Palads Hotel. Their breakfast was top quality and VERY Danish, which we so enjoyed. The entire staff have us suggestions as far as shops, cafés,and historic sites. We enjoyed our stay in DK and with the Palads that we are now planning to come back in 2019. Mange Tak Palads. Cordially, Deborah Gilbert

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.1
    Good location but slightly dated
    • Business trip
    • Family with young children
    • Deluxe Double Room with Spa Bath
    • Stayed 2 nights

    The hotel is a bit dated and the reception staff were competent although not particularly friendly.

    The location in central Viborg was very good although the hotel itself is split into several buildings. The breakfast was good enough. Our room had both a spa bath and working sauna. The hotel is almost plastered with pictures of Danish celebrities and astrology symbols which gave it a cute and quirky ambiance.

    Stayed in August 2017

  • Reviewed: 3 July 2017

    2.5
    Poor/non existing customer understanding.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The premises of the hotel is used by homeless and other suspects for partying during nighttime. The staff at the hotel is aware but is still locating guest next to those areas. No customer focus Managing director nor any other staff is responding to my contact. I have been traveling for the past 40 years and will not recommend the hotel to any body. Plenty of other rooms where available The hotel is treating customers poorly

    Stayed in July 2017

  • Reviewed: 28 May 2017

    8.8
    Very professional hotel in the centre of Viborg
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very nice staff. Quiet room. We we allowed without extra pay to check out only at 13 hours. Being on a motorcycle that was nice. Saved us the trouble with the leathers and equipment during our city walk.

    Stayed in May 2017

  • Reviewed: 8 November 2016

    5.4
    Good but could be great
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Spa Bath
    • Stayed 3 nights

    The hotel only had me booked in for one night even though the reservation was for three nights. Luckily they found space for me - some of my colleagues had their reservations cancelled. Also, there was horrible smell from the shower when the water was on...

    Good location and comfortable room. Nice breakfast and the WiFi was okay.

    Stayed in November 2016

  • Reviewed: 13 October 2016

    8.8
    Cozy place in central location
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Facilities located at different buildings: room at one place, reception and restaurant accros the street, and the parking lot 300-400 meters away. Interior is quite old, and needs to be renovated.

    Sauna in the apartment. Central location.

    Stayed in October 2016

  • Reviewed: 23 May 2018

    10
    Lovely weekend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The upgrade was lovely its the 3rd time we've stayed here and will again

    Stayed in April 2018

  • Reviewed: 25 April 2018

    7.9
    Good choice!!
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Delicious breakfast and charming staff😊

    Stayed in April 2018

  • Reviewed: 20 April 2018

    6.3
    - shower was too smal
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    - shower was too smal - internet was slow

    Stayed in April 2018

  • Reviewed: 20 March 2018

    7.9
    Nice staff, good location (walking distance from train...
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    It wasn't very sound proof (I heard people walking in other rooms).

    Nice staff, good location (walking distance from train station)

    Stayed in March 2018

  • Reviewed: 5 November 2017

    5.0
    Boring and drab
    • Business trip
    • Couple
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    No lift Top floor

    Dates

    Stayed in November 2017

  • Reviewed: 5 October 2017

    8.8
    Central location in lovely town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central location in lovely town

    Stayed in September 2017

  • Reviewed: 27 September 2017

    9.2
    Hard to get into, spread thru several buildimgs
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Hard to get into, spread thru several buildimgs

    Stayed in September 2017

  • Reviewed: 27 July 2017

    8.3
    Good space, nice room, fully equiped
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The bed was small, 1 1/2person bed.

    Good space, nice room, fully equiped

    Stayed in July 2017

  • Reviewed: 29 June 2017

    4.2
    Breakfast
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too old and bad kept

    Breakfast

    Stayed in June 2017

  • Reviewed: 11 March 2017

    9.6
    Viborg-Business
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Spa Bath
    • Stayed 6 nights

    Wifi is too poor..I recomend a cable than its work fine.

    Location,Staff,Jacuzzi..

    Stayed in March 2017

  • Reviewed: 7 December 2016

    4.2
    Disapointment
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Hard to find the rooms in buildings away from the main building

    Breakfast was perfect and actually in much higher class than than hotel !!!!

    Stayed in December 2016

  • Reviewed: 4 December 2016

    9.2
    Cosy place in the downtown
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Extra-cosy rooms, perfect location in the centre of the city

    Stayed in November 2016

  • Reviewed: 10 October 2016

    7.1
    location
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    room was out the hotel

    location

    Stayed in September 2016

  • Reviewed: 15 September 2016

    10
    Spacious and clean room, delicious breakfast !
    • Business trip
    • Group
    • Deluxe Double Room with Spa Bath
    • Stayed 1 night

    Spacious and clean room, delicious breakfast !

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2016

    8.8
    Bathrooms are amazing with three different shower methods...
    • Business trip
    • Solo traveller

    rest of room suffers lack of investment

    Bathrooms are amazing with three different shower methods and a sauna WiFi works and is fast Breakfast is good enough beds comfortable

  • Reviewed: 24 April 2016

    4.6
    The location: close to the shopping area and the historic...
    • Leisure trip
    • Solo traveller

    I had booked a luxury room with kitchen, whirlpool and sauna in one of the annexes. I got an attic room in the main building, with nothing of these, but was so tired upon arrival in the evening, that I realised this only the next morning. When I complained, the hotel did take off eur 20 of the bill, but I really think that was not enough compensation for the room I got - the bathroom had a sewer smell that pervaded into the bedroom and the whole building smelled of greasy cooking fat from the restaurant on the lower floor of the hotel. And then I don't even mention the creaky floors, the minibar that was really dirty on the inside, the scary and tiny elevator, and the eclectic furniture of the room. Never again!

    The location: close to the shopping area and the historic area, and the Tinghallen congres centre.

  • Reviewed: 20 March 2016

    5.8
    Helpful, pleasant staff
    • Business trip
    • Group

    The room on the website is deceiving. Whereas one of our travelers had a three room suite, I had what amounted to a cell. It was a 6x8 room with a single bed, no coffee maker, no sauna. I tried to change rooms, but they got worse, not better.

    Helpful, pleasant staff

  • Reviewed: 11 November 2015

    9.2
    In centre of Viborg Pleasant large rooms, amazing bathroom...
    • Business trip
    • Solo traveller

    nothing obvious, being in annexe meant you had to cross the road to get breeakfast.

    In centre of Viborg Pleasant large rooms, amazing bathroom with sauna, separate shower and bath, breakfast reasonable.

  • Reviewed: 10 September 2015

    3.8
    The location is divided over different buildings.
    • Business trip
    • Solo traveller

    The location is divided over different buildings. So also old buildings and with no elevators. The room I had had only 2 glass curtains so at 6 o clock in the morning I was awake. The staff said that it were 2 curtains. The parking is not easy to find. It is in a pedestrian zone were you are only allowed during certain times. Breakfast was ok. Bed was ok. Bathroom was dirty.

  • Reviewed: 4 August 2015

    10
    We got to our room and was lucky to get a small kitchen, and...
    • Leisure trip
    • Family with young children

    A bit too soft bed.

    We got to our room and was lucky to get a small kitchen, and the room and bathroom was spacious. Perfect for us with an infant. The staff was pleasant.

  • Reviewed: 6 July 2015

    7.9
    Very nice and very helpful staff.
    • Leisure trip
    • Couple

    Food service at dinner a bit slow and dis-jointed, almost as if short-staffed in kitchen?

    Very nice and very helpful staff. This was a very good stop-off point.

  • Reviewed: 7 April 2015

    8.3
    The rooms are functional and clean and the staff and the...
    • Leisure trip
    • Couple

    The bathroom smell really damp but has great facilities such as whirlpool bath, sauna etc

    The rooms are functional and clean and the staff and the breakfast makes up for what would otherwise be a very average experience.

  • Reviewed: 30 March 2015

    7.1
    Location and access
    • Business trip
    • Solo traveller

    Not centralised rooms - room in various annexes across the street. No in-hotel restaurant option Tired fixtures/ fittings

    Location and access Viborg town centre Good breakfast Free parking

  • Reviewed: 11 April 2016

    8.8
    The room had a sauna, which was a great addition
    • Business trip
    • Solo traveller

    The room had a sauna, which was a great addition

  • Reviewed: 6 March 2016

    7.9
    Desk in room perfect for work.
    • Business trip
    • Solo traveller

    Desk in room perfect for work. Breakfast good.

  • Reviewed: 5 March 2016

    9.6
    Sauna in my room :-)
    • Business trip
    • Solo traveller

    Sauna in my room :-)

  • Reviewed: 24 January 2016

    9.6
    Facilities in the room, the size of it and an overall feel...
    • Business trip
    • Group

    Pillows could have been more comfortable

    Facilities in the room, the size of it and an overall feel were great

  • Reviewed: 22 January 2016

    9.2
    Really high speed internet, free parking, decent breakfast.
    • Business trip
    • Solo traveller

    Really high speed internet, free parking, decent breakfast. Amazing location. Ideal for business trips

  • Reviewed: 16 November 2015

    5.8
    The reseptionists were very warm, helpful and fiendly
    • Business trip
    • Couple

    The bath was not washed, it's disgusting

    The reseptionists were very warm, helpful and fiendly

  • Reviewed: 5 October 2015

    5.4
    Passable
    • Business trip
    • Solo traveller

    There are no comments available for this review

  • Reviewed: 19 August 2015

    10
    Helpfull and nice staff in the reseption.
    • Leisure trip
    • Family with young children

    Helpfull and nice staff in the reseption.

  • Reviewed: 7 July 2015

    10
    Large room, ample parking, outstanding hotel people.
    • Leisure trip
    • Couple

    Large room, ample parking, outstanding hotel people. Great experience. Breakfast fantastic.

  • Reviewed: 16 March 2015

    10
    Nice rooms, good breakfast, very friendly staff.
    • Business trip
    • Solo traveller

    Nice rooms, good breakfast, very friendly staff. First time I've stayed at a hotel with a private sauna in the room!

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 44

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