Breakfast was the best i ever had, two stations are excellent for flow. Fresh rye, crepes, waffles are a nice touch.

Stayed in September 2025

The shower head was not fixed

All of the facilitates, Breakfast was very good.

Stayed in September 2025

The air conditioning in our room wasn’t really cold enough, which made it less comfortable at night. We also found that the standard room was very small — too tight for two people over three nights — and ended up having to pay extra for an upgrade. I also wished we’d asked for alternative pillows as the small pillows provided were quite lumpy, small & uncomfortable.

We had an overall good 3-night stay. The best feature was the location — just an 8-minute walk from Copenhagen Central Station, which made it very convenient to reach from the airport in about 15 minutes by train. Many attractions were very walkable too. The interiors were clean and minimal, and the buffet breakfast was decent with some gluten-free and dairy-free options available. The hotel gym, while small, was still manageable for a basic workout.

Stayed in September 2025

It was so nice that most Danish people speak English. And then we put the TV on. 12 channels and not 1 English. Sorry, no world news here. Such a disappointment A few days earlier we were in Sankt Pauli: and there were over a 100 channels and I could choose to have all English channels. 20 of them. And then we arrived in the "big" city of Kopenhagen ...

Stayed in August 2025

Dirty towels

Good room size for price

Stayed in September 2025

Great location in the city centre. Fantastic breakfast included in stay.

Stayed in July 2025

Very nice hotel with hospitable and informative staff and with the beautiful views of Copenhagen. The prices were affordable with a good value for the money.

Stayed in August 2025

Bath too narrow

For us great location as visiting family nearby ; love the lakes

Stayed in August 2025

Room and bathroom could do with upgrade

Location, breakfast, staff

Stayed in August 2025

Great hotel, nice staff

Stayed in August 2025

Nothing.

Great international hotel. Brilliant breakfast buffet that the children especially loved- making their own waffles! Good rooms, easy to walk to Tivoli Gardens and the metro system. Lots of coffee and food options locally. Nice waterside lake location.

Stayed in August 2025

When dividing doors closed one side of room didn't benefit from air conditioning. Bathroom door was a bit see-through!

Room layout, good choice at breakfast, warm welcome ans child friendly. Great location - we walked to everything! Very clean. Loved the lake view.

Stayed in August 2025

Food

Less food

Stayed in August 2025

That there was very little tea and coffee facilities in the room

Breakfast was excellent, great choice and comfortable setting

Stayed in August 2025

Servicing the room and quality of towels

Great breakfast

Stayed in August 2025

We had issues with the AC, wouldn’t blast cold enough air. So we were given a desktop fan at least. One of the windows wouldn’t close properly, we did ask at reception for somebody to have a look and nobody came. The sofa beds made our backs ache a bit.

Breakfast was excellent, great variety. Location again was perfect and reachable for all places to go to.

Stayed in August 2025

Open shower with no door, water goes all over the floor. Breakfast not included

Great location. Close to train & metro station

Stayed in August 2025

Room was pretty basic and. there was very little space when the sofà bed was open

Helpful staff

Stayed in August 2025

Nothing to point out.

Location. Excellent room.

Stayed in August 2025

A fantastic location, right by central station and metro stations and very easy to get to from the airport. Room was absolutely fine, although WiFi was very patchy in the room (no issue at all in the breakfast room or reception) Breakfast was good with lots of choice. You have to book your time in advance, but that's not really a problem. Staff were great and helpful. Slight issue with leaving baggage. When I asked was told it wouldn't be a problem, but then at check out was directed to pay lockers - however when I challenged this was able to store for free. Clean, comfy and on the 17th floor, a great view!

Stayed in August 2025

Cleaning could be better (we had sand on the floors after daily cleaning, and one of the towels had a ball of long dark hairs on it).

We stayed at a family room which was spacious enough for 1 adult and 2 kids. Great breakfast, and even though the breakfast room was busy, they were very organised. Well working AC was very nice, since it was quite hot outside. The kids’ room was a nice thing. It has some games etc. We were not told about this room during the check-in and it was a bit hidden, found it by accident.

Stayed in August 2025

The room could have been more comfortable. The beds were not the most comfortable and overall the room felt very basic.

We enjoyed the breakfast and the location was fantastic, close to the city centre so we could walk everywhere. We had a family room and it was a decent size.

Stayed in August 2025

The room was too warm and air conditioning didn't work. There was no floor mat for the wet room

Staff and location was good. Breakfast choices great

Stayed in August 2025

Breakfast was basic and repetitive Room wasnt cleaned during our stay

Location

Stayed in August 2025