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Reviews of Scandic Aalborg City 4 stars

Europa Plads 1, 9000 C Aalborg, Denmark

#7 of 23 hotels in Aalborg

Guests' Choice

Review score

Based on 596 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 1 - 50

  • Reviewed: 12 July 2018

    8.8
    Comfortable, quiet hotel, very close to station, town centre and Kunsten Modern Art Gallery
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    We were sad there were no tea & coffee making facilities in the room.

    The hotel was very close to the train station, (a 5 minute walk), and yet very quiet. It was also a short walk to Kunsten, and also the town-centre and river-side. There was lots of choice at breakfast and it was all delicious, and the beds were comfortable. The little shop was helpful.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    8.3
    Good standard in general.
    • Business trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The cleaning need to be improved. Spiderwebs around the window is not acceptable. The room was very small for being a 4-bed family room.

    Good standard in general. Good breakfast. Conveniently located to city centre and easy access by car.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    3.8
    1. The AC did not work properly.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    1. The AC did not work properly. 2. I was not awarded reward points for Scandic as I have booked through booking.com. I am a member of Scandic Friends Loyalty program. 3. The pillows were very small not fit for adults)

    Stayed in July 2018

  • Reviewed: 14 December 2017

    6.7
    Pleasant enough but not good value for money !
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 1 night

    We asked for a double bed, but none was forthcoming. Two singles pushed together does not cut it ! A year on and the guest computer is still not up to mustard. Some sites are unavailable. Very frustrating not to be able to access your AOL mail or Barclays online banking! The hot water in the room was cloudy and tainted. The cold water was quite warm. Very worrying ! The heating in the room could only be controlled from reception. Are you sure, Scandic !!! There was no tea or coffee in the room and the staff were dimissive of the lack of facilities available. It is also a long, awkward, walk or a cab ride from the station.

    We were given a nice, large, cosy room near the lift, as requested. The decor was pleasant and it was clean. The tub was given as an upgrade. Always worth an ask ! The wifi and guest computer printer worked well. The frokost was very limited, but of good quality. The hot items were hot and the cold items cold. The crispy bacon was excellent !

    Stayed in December 2017

  • Reviewed: 13 November 2017

    7.9
    Basic and everything works
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    We have stayed here on several occasions and will stay again. I was alarmed by what could only be described as a 'bogie-man' stuck in the overflow of the sink. I managed to scrape this out with a tissue and get rid of it down the toilet! In general rooms are clean and the beds are comfortable but nothing special. They used to have fridges in the rooms these have now been removed. The breakfast is OK an improvement in quality of the meats on offer is probably the only real gripe - bread is freshly baked and there is lots of fresh fruit. In my view probably the best place to stay in Aalborg. Parking is expensive better to park outside on the street - you can download an app that makes this very cheap.

    Centrally located, basic but in general everything works. In the superior rooms (which you have to pay extra for) there are tea and coffee making facilities. Staff are friendly and helpful. In response to a previous review - towels are changed daily they are only not changed - if you leave them on the rail. Wifi works well.

    Stayed in November 2017

  • Reviewed: 24 August 2017

    6.3
    Lots of parking space, friendly staff, breakfast was ok.
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Bed was way too soft and no facilities such as coffee and tea in the room. Hotel is a 4 star hotel, but looks like a 3 star hotel.

    Lots of parking space, friendly staff, breakfast was ok.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    6.3
    The room was ok, the breakfast not so much
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Breakfast on our last day was horrible, they seemed to be understaffed which ment that tables were full of dirty dishes and they did not refill the buffet and they ran out of coffee beans :-(. The coffee machine in the room did not work, coffee just spilled out all over.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    9.6
    Great value for money - especially the breakfast
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    A shower curtain or an extra door/wall for the shower as the floor got wet and you turn the heating up on the water not to get cold.

    The great variety of breakfast items - even cold almond milk. Loved it.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    5.4
    5 of 10
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Smell a bit bad in the room and bathroom. Boring breakfast. 20 Dkr for coffee - use to get it free. Didn´t like the sheets.

    Easy to park the car. The location was calm and quiet.

    Stayed in July 2017

  • Reviewed: 16 April 2017

    9.2
    Excellent location w fab breakfast near Aalborg station
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rowdy people at 3am in the room next door - not the fault of the hotel. The duvet/bed cover was too small for the bed - a small duvet on a much larger bed - adequate but not comfortable and didn't seem to work with the higher standard room I'd been offered and then upgraded to. The one pillow on the bed was small.

    Excellent breakfast Very good staff Offered an upgrade from a standard room for a small amount so took it! Quick check in and check out Comfy mattress Coffee machine in the room

    Stayed in April 2017

  • Reviewed: 24 March 2017

    8.8
    Good hotel for business trips
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to have minibar in the room or bottles of water on the table.

    Good hotel in walking distance from the centre. Fine parking facilites, staff friendly and helpful, iron and ironing board in room. Bed suitably soft. Breakfast excellent.

    Stayed in March 2017

  • Reviewed: 31 October 2016

    7.9
    We'll be back best place in Aalborg so far
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The very noisy and chaotic breakfast room. Limited breakfast choice.

    Nice room, but paid for superior, so we got bath robes and apparently had unlimited bathroom access as well as a 5 Euro voucher to spend on anything in the shop

    Stayed in October 2016

  • Reviewed: 28 September 2016

    5.4
    Disappointed, no restaurant, unimpressed with standard of accomodation
    • Business trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night

    There was no restaurant and this wasn't made clear in the advert. The room I had was very shabby. The bathroom was old and badly maintained. The wifi wasn't great. The bar area was like a corridor and very impersonal. If that's the best hotel in Aalborg there must be some awful ones. Disappointed.

    The breakfast was lovely and the dining room was pleasant. The location was fine, with a 10 minute walk into the centre.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    9.6
    Nice hotel in quiet area
    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 3 nights

    No complaints!

    The room was very clean, comfortable, and spacious. I was visiting during a late summer heatwave, so the A/C in the room was sufficient. You can also partially open the window to let in fresh air. The room provided an iron, hairdryer, and adequate amounts of shampoo, conditioner, bodywash (in the form of mounted pumps on the bathroom walls). Since I was traveling from the US, it was nice not having to bring all these items with me. If you decide not to have your room cleaned daily, the staff leaves a bag of extra towels and tp at your door just in case (which was a nice touch!). The breakfast is included in the rate and pretty much provided all types of breakfast items that you would expect. The hotel is a couple of minutes walk from the main train station (through a nice park) and is located within walking distance of the city center. The area around the hotel is quiet and safe (I walked around at night and had no issues with personal safety).

    Stayed in September 2016

  • Reviewed: 9 July 2018

    10
    Breakfast
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    All good

    Breakfast

    Stayed in July 2018

  • Reviewed: 7 July 2018

    10
    Best vegan choice in Aalborg
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - it was lovely

    Best vegan breakfast ever! Huge selection of choices, particularly good for Denmark! Staff were super friendly and helpful.

    Stayed in July 2018

  • Reviewed: 3 February 2018

    8.8
    Caviar on breakfast!
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Caviar on breakfast!

    Stayed in January 2018

  • Reviewed: 3 December 2017

    9.2
    Staff always so helpful
    • Leisure trip
    • Solo traveller
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Room too cold on arrival

    Staff always so helpful

    Stayed in December 2017

  • Reviewed: 2 December 2017

    10
    Breakfast is good.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is good.Room is big enough for one person.bed is comfortable.stuff is nice.

    Stayed in December 2017

  • Reviewed: 24 August 2017

    9.6
    Spacious, nicely decorated room.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    No Tea and Coffee making facilities in the room.

    Spacious, nicely decorated room. Good choice of food at breakfast. Well located.

    Stayed in August 2017

  • Reviewed: 11 August 2017

    9.2
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Too many people at breakfast, , straff did not have time to clean tables. Hard to find a place to sit.

    Stayed in July 2017

  • Reviewed: 7 August 2017

    10
    Wonderful weekend in Aalborg, I would recommend staying at the Aalborg Scandic City hotel.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We walked to a nearby concert venue, and we felt safe where ever we went.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    8.3
    The breakfast and the staff was excellent.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast and the staff was excellent. It was very nice to be able to use the hotel bikes.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    8.8
    Ok, but have very good breakfast
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Beds for family room

    The bed wasn't so comfortable, not so good for family stay, we had pretty hard time for the night because of the beds

    Stayed in July 2017

  • Reviewed: 15 July 2017

    4.6
    No view looked out over the car park.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No view looked out over the car park. Was clean and good breakfast buffet. Several stairs to access building , no wheelchair facilities

    Stayed in July 2017

  • Reviewed: 14 June 2017

    7.5
    Nice breakfast
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cold room.

    Nice breakfast

    Stayed in June 2017

  • Reviewed: 5 June 2017

    8.3
    Good place to stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast items should be improved

    It is decent place and near to railway station

    Stayed in June 2017

  • Reviewed: 22 May 2017

    6.7
    easy access , good breakfast
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    wifi better in reception then in room, missed a restaurant in house

    easy access , good breakfast

    Stayed in May 2017

  • Reviewed: 9 May 2017

    7.9
    Good hotel location but with unfomtable beds.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant for dinner. Strong smell of vinegar in the room. Uncomfortable beds and extremely expensive car parking.

    The Breakfast

    Stayed in May 2017

  • Reviewed: 12 April 2017

    5.4
    Parking and breakfast.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom.The smell.

    Parking and breakfast.

    Stayed in April 2017

  • Reviewed: 23 March 2017

    5.8
    close to the city centre
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    room a lil cold and no free parking for hotel guests

    close to the city centre

    Stayed in March 2017

  • Reviewed: 19 February 2017

    9.6
    Fine hotel with good bed and breakfast
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Room, bed, bath and breakfast was fine.

    Stayed in February 2017

  • Reviewed: 7 November 2016

    9.6
    Scandic hotel, downtown Aalborg
    • Business trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night

    Clean room, easy to check in, nice place to stay in.

    Stayed in November 2016

  • Reviewed: 25 October 2016

    8.8
    Good hotel. Central location
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Soft madresses

    Location& personell

    Stayed in October 2016

  • Reviewed: 23 August 2016

    9.6
    Good beds, good breakfast
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Good beds, good breakfast

    Stayed in August 2016

  • Reviewed: 12 August 2016

    8.8
    Big room.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night

    Mattresses are not so great.

    Big room. The kids loved the large mirror

    Stayed in July 2016

  • Reviewed: 25 July 2016

    5.0
    They called it superior family room.
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights

    They called it superior family room. It was a small double room with a extra iron bed. Very narrow and hopeless to get a bigger room.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    6.7
    Breakfast was good.
    • Leisure trip
    • Group

    The room was very basic. The towels were too small and weren't changed throughout our 4 day stay. We had to ask for a coffee making facilities for the room. The bar is more of a lobby than a place to socialise.

    Breakfast was good. Hotel was central. Staff were polite and very helpful.

  • Reviewed: 3 January 2016

    5.0
    Not much
    • Leisure trip
    • Solo traveller

    Pillow was so small, comforter was not comfortable. Could not control the room temperature. Breakfast was free but not such good quality. Shower was hard to use.

    Not much

  • Reviewed: 28 May 2016

    10
    breakfast
    • Business trip
    • Solo traveller

    n/a

    breakfast

  • Reviewed: 24 May 2016

    7.9
    Staff were nice, location good but rooms very basic.
    • Business trip
    • Couple

    Very basic rooms, no tea/coffee making facilities.

    Staff were nice, location good but rooms very basic.

  • Reviewed: 19 December 2015

    5.4
    Lack of restaurant and warm control.
    • Business trip
    • Solo traveller

    Lack of restaurant and warm control.

  • Reviewed: 6 October 2015

    10
    Good hotell
    • Business trip
    • Couple

    All is ok

    Good hotell

  • Reviewed: 3 September 2015

    10
    Location
    • Leisure trip
    • Solo traveller

    Location Helpful staff

  • Reviewed: 26 July 2015

    8.8
    location , staff
    • Couple

    none

    location , staff

  • Reviewed: 7 July 2015

    8.8
    People are nice, and helpful.
    • Business trip
    • Couple

    The setting in the hotel lobby was not the best, people trapped on things and even walked into glass door.

    People are nice, and helpful.

  • Reviewed: 23 June 2015

    10
    Very nice hotel, friendly staff
    • Leisure trip
    • Couple

    Very nice hotel, friendly staff

  • Reviewed: 9 May 2015

    9.2
    Location of the hotel was very good for us
    • Couple

    size of bath towels and lack of kettle in room

    Location of the hotel was very good for us

  • Reviewed: 24 February 2015

    8.3
    Simple and easy to stay in and relax.
    • Business trip
    • Solo traveller

    Beds are too soft but OK comfortable

    Simple and easy to stay in and relax.

  • Reviewed: 29 January 2015

    6.3
    The location, good wifi
    • Business trip
    • Solo traveller

    No restaurant, No coffee/tea in rooms, no iron/ironing board

    The location, good wifi

There are also 28 reviews without text. These impact the overall review score.

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